I’ve ordered several pieces from Milly Grace, including earrings and necklaces in both silver and gold, and every single piece has been gorgeous! The quality is fantastic, and the jewellery has st... Voir plus
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I have worn my gold huggy earrings everyday since April. They have been with me through mountain hikes in wales, swimming in Sri Lanka, travelling throughout humid Asia, and multiple runs and showers... Voir plus
L'entreprise a répondu
I have already placed two orders with Milly and Grace and I am very happy with my purchases! The ordering process was very easy and smooth. When buying two sets of earrings, I could choose... Voir plus
Love Milly Grace, the jewellery is fantastic and is waterproof and doesn’t fade. The pieces are beautiful, both for me and my teenage daughter. Their customer service is amazing, I had to contact t... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Jewellery for every version of you. Designed by Milly, loved by you.
Coordonnées de contact
63-66 Hatton Garden, ec1n8le, London , Royaume-Uni
- hello@millygrace.co.uk
- millygrace.com
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 88 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
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Always a great business to use
Always a great business to use. I reached out with a unique request to replace a stud I had lost and the response was quick and exactly what I wanted.
Absolutely gorgeous jewellery
Absolutely gorgeous jewellery, I bought 2 of the waterproof bangles and got some free earrings.....I am sooooo happy with them. They arrived promptly in beautiful packaging.
Best experience ever!
Everything about my experience with Milly Grace has been wonderful, ordering was easy and free hoops were a great bonus - when I received them I was so impressed by how luxe they feel and how light and comfortable they are to wear that I contacted the team directly to ask for further advice and I was responded to within hours with so much help and friendliness I am so impressed! The personal card included in my first order was also a lovely touch. I can’t wait to get more items from this wonderful business. So happy I have discovered them! 10/10!!
Definitely would recommend
Great speed of delivery and jewellery feels like high quality (we have purchased earrings, rings and necklaces) - lovely designs, speedy delivery, great quality. What's not to like!
Super efficient service
Super efficient service, friendly staff. Lovely products, made very well. Lovely business.
Beautiful earrings from a genuine
Beautiful earrings from a genuine, caring company. I wouldn't hesitate to recommend and will certainly buying more in the future.
Amazing service
Amazing service! Never used this company before and fell in love with the chubby hoops. I ordered on Thursday and by Friday they were out for delivery! Speedy service and gorgeously wrapped with a lovely handwritten note, a lot of care and effort put into their company. Lovely will definitely be buying again
Excellent quality and customer service
I have ordered quite a few Milly Grace pieces for myself and as gifts and they have all been great quality! I wear their earrings everyday and they are still like new.
There was a slight stock issue with my most recent order but their customer service was excellent and they really went above and beyond to put things right. Would highly recommend this small business!
5 star experience
I purchased a necklace from Milly Grace 5 years ago and have worn it to death. I saw they had sold one of this necklace in their most recent sample sale and was gutted to have missed out on the piece as it has been discontinued. I contacted Milly Grace customer care and asked if they happened to have any spare that I could purchase to replace my necklace of 5 years. Aimee immediately got back to me and found me a replacement and had this shipped to me very promptly. I really appreciated Aimee going above and beyond to locate this spare for me. I will definitely be shopping with Milly Grace again! 10/10 customer service
Great service and Jewellery
Have bought multiple pieces of Jewellery from Milly Grace and have always had a great experience. Their Jewellery is lovely and of great quality.
Recently an item ordered was out of stock, I was swiftly offered an alternative pair of earrings and when received they were the perfect replacement
I would highly recommend Milly Grace
Beautiful brand with excellent customer care
This is the first time I have ever come across Milly Grace and I would highly recommend this small business to everyone! I bought some absolutely beautiful earrings for my friends, one for a 30th birthday and one for a wedding present, and a necklace for myself, and I couldn’t be happier with all of them. The presentation is stunning, the delivery was extremely quick and the handwritten note was such a lovely touch. I needed to get in contact with customer care for this order and Aimee was so helpful and she was easy to communicate with. Thank you so much, I’m over the moon with my purchases!
This is a wonderful company to order…
This is a wonderful company to order products from. They are prompt & professional in their service. They added such a personal touch to my order. It was wrapped beautifully & included a handwritten thank you note. They go above & beyond in filling your orders & shipping them off. I love their products! What a superior company to do business with. It’s a great small business to support! 😊
Super customer service and beautiful jewellery
I have ordered a few times from Milly Grace, not just for me but for gifts for family and friends too. The jewellery is really lovely, well packaged and is delivered quickly. I recently re-ordered a pair of earrings in a panic as I thought I had lost one. A little while later I found the earring and sent an email requested to cancel my order, I was responded to very quickly and it was no bother at all for them to cancel it. Great customer service! Not a lot of companies would happily cancel and refund an order after you've placed it so it was really lovely that this wasn't a problem for them.
Beautiful jewellery and great customer service
I’ve loved their jewellery for a long time so jumped at the opportunity to grab something in sale. Unfortunately when my necklace arrived it had a slight bend in one of the links. I contacted them and they were super quick to resolve the issue. I spoke to Aimee the whole time who was professional and kind and happy to answer any questions I had. I actually added the matching bracelet to the delivery with my replacement necklace and can’t wait for them to arrive.
Great service!Clear information about the products…
Clear information about the products and my order, which arrived within a few days. Good communication from Milly Grace about delivery too.
Ordered the gold cuff earring
Ordered the gold cuff earring. I wasn’t sure if it would fit my ear very well but I was pleasantly surprised. It looks great and I love it. Delivery was quick too. I will definitely order another one.
Mt favourite jewellery brand
Starting to build quite a collection of milly grace jewellery from pieces I have bought myself or received as gifts, Amazing quality and price with super fast shipping. Have been wearing two of necklaces everyday now for nearly a year and they're still looking as good as new. Milly grace has also become my go to earrings. Looking forward to adding to my collection.
Great communication but postage fees
Really good communication when contacting them with issues. Does make buyer pay for returns postage and postage on any exchanges. Understand they’re a small business but did become quite expensive. Really beautiful jewellery and would buy again.
Beautiful product
Beautiful product, great value for money and amazing customer service
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