Milly Grace Avis 

Brought some earrings for my daughter and they are absolutely beautiful. Very very quick delivery, dispatched the same day with tracking every step of the way, and txts every step of the way, which makes me think they care about their customers. Will most definitely use this company again.

Gorgeous jewellery and amazing quality.

Amazing company to buy from. Beautiful jewellery. Outstanding customer service any problems/queries dealt with promptly with customer satisfaction being their priority.

0 stars - dishonest pricing.

Beware of dishonest pricing - even if you buy it they won't send it!

I bought three necklaces for the price shown to me after seeing them in an Instagram advert. I was really excited, as I could give my nieces a really nice present. The company took my money, it's been three days and I got an email saying "oops our mistake, you aren't getting what you paid for". Disappointed that I paid the advertised price and been told tough - nothing for you. My first experience with them and it will be my last.

Day 3 of non-response over emails and no refund. Only now cancelled the order after I commented publicly on Instagram. I would advise against doing business with this company and recommend taking your money elsewhere. They are also deleting any fair comments made on social media - how many other customers are they doing this to that complain?

I have worn the shooting star earrings on many runs and cycles and they look like new. I don't even take them out when showering every time. All the jewellery I have brought is so well made and elegant. The customer service is outstanding and all my jewellery was sent speedily and beautifully packed. I will be buying some more.

Really lovely jewellery, good quality and comfortable to wear. I had a slight problem with a hinge on one of my huggie earrings, but a quick email and the problem was resolved quickly and efficiently. Will definitely recommend and order again myself.

Aimee was a pleasure to deal with. I contacted her to resolve a problem and she did so straight away and was so professional. I will be buying more and can’t praise you enough for your customer care. Thank you Milly Grace.

Not only is the jewellery stunning and sees me through tough workouts but the customer service is amazing! I love the personalised notes with every order and I had a slight issue and had to change my order, the team couldn't have been more helpful and accommodating.

I ordered a pair of the Sunflower Huggies back in March and they did unfortunately tarnish (I believe this was before the change to tarnish free jewellery). After contacting the team at Milly Grace they were extremely apologetic and have resolve the issue straight away. The earrings are beautiful and I’m very excited to be able to wear them again!

Beautiful jewellery and incredible customer service. Ordered two earrings and totally missed the 3 for 2 offer, I emailed after and they added the extra piece I’d asked for on afterwards. Such amazing customer service- I honestly didn’t think they would but thought I’d try, and they responded straight away and the whole order arrived in 3 days. The BEST customer service I’ve ever experienced. Earrings and bracelet are lovely too. Can’t fault them!

Absolutely fabulous jewellery bought for my wife, even put in a small personal note for me when I was probably too late.

The jewellery from Milly Grace is so beautiful and elegant, I’ve loved all of the pieces I’ve bought! I’ve worn my Gold Ultimate Mini Hoops daily since I bought them and am so happy with their quality - I’m a gold jewellery convert now! The customer service from the team is also impeccable and I’ll definitely be purchasing more jewellery in the future.

Ordered some with the buy 1 get 1 free deal. I needed some basics so got 2 sets of simple silver hoops in different sizes. They came quickly and in lovely packaging! They’re simple and dainty but with a bit of weight to them, the securing hinge on the hoops feels really solid and secure so I am happy with the quality. Only paying £25 for 2 sets of high quality and pretty earrings feels like such a steal! Very happy!

My jewellery was delivered in great time in beautiful individual velvet pouches, perfect for gifting or just to store. The personal handwritten note was a lovely touch and makes you realize the sincerity with which folks at Milly Grace treat their business. Beautiful quality jewellery. I will definitely use again and recommend others to as well. Thanks Emily 😊

The mini clicker hoops I ordered are a lovely size but one of the pair is particularly difficult to do up. It doesn't line up straight so is quite fiddly to get in. I can't wear them if I'm in a hurry to get out! The larger free pair I was sent work fine.

Update: thank you so much to the team for responding so quickly. The hoop has been replaced. Lovely customer service. Thank you

MG team and Aimee have been fantastic with their customer service support! Very clear communication and supportive team. Beautiful designs and jewellery collection. If you haven't ordered yet, definitely recommend!

I knew I was getting the 12mm gold hoops free so I ordered a pair and got two pairs for the price of one. I wear them both together as I have my earlobes pierced twice. They look fab together. The quality is immense and customer service was amazing too. I haven’t taken them out since they arrived. Thank you Milly Grace.

Millie Grace are brilliant,they have such beautiful jewellery that both my daughter and I love. I put the wrong postcode down for my last order and contacted them,Aimee helped me sort it all out,nothing is too much trouble. So happy to be supporting a small business and shall be ordering from them again.

I do not have words for how wonderful Milly Grace are. The customer service team, Aimee in particular, went above and beyond in helping to sort my problem and responding quickly. Aimee was so kind and so helpful. I cannot fault them!

Lovely jewellery and very responsive when dealing with an issue, offering a replacement product very swiftly.