Milly Grace Avis 

241
•
TrustScore 5 sur 5

4,8

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Lisez les avis des autres

Noté 5 sur 5 étoiles

I’ve ordered several pieces from Milly Grace, including earrings and necklaces in both silver and gold, and every single piece has been gorgeous! The quality is fantastic, and the jewellery has st... Voir plus

Noté 5 sur 5 étoiles

I have worn my gold huggy earrings everyday since April. They have been with me through mountain hikes in wales, swimming in Sri Lanka, travelling throughout humid Asia, and multiple runs and showers... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I have already placed two orders with Milly and Grace and I am very happy with my purchases! The ordering process was very easy and smooth. When buying two sets of earrings, I could choose... Voir plus

Noté 5 sur 5 étoiles

Love Milly Grace, the jewellery is fantastic and is waterproof and doesn’t fade. The pieces are beautiful, both for me and my teenage daughter. Their customer service is amazing, I had to contact t... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Bijouterie

Écrit par l'entreprise

Jewellery for every version of you. Designed by Milly, loved by you.


Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

241 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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A répondu à 88 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

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4,8

Tous les avis

(241)

160 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Beautiful brand and wonderful customer service

I came across Milly Grace on Instagram and put in a request for a couple of pieces for my birthday. The jewellery is so beautiful, and when I had a query about a pair of their earrings, they responded the same day via email and were so kind and helpful. I will definitely be buying more from Milly Grace in the future! What a fabulous brand.

8 janvier 2026
Avis spontané
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Réponse de Milly Grace

Thank you so much for this lovely review, Emma! We’re so glad you found us and that you love your jewellery. It means a lot to hear our team could help quickly too. Wishing you a very happy birthday too, MG x

Noté 5 sur 5 étoiles

Lovely ear rings and necklace..they are…

Lovely ear rings and necklace..they are really good quality and I love how you can swim wearing them. I had a small issue with delivery and this was dealt with very quickly by the friendly customer service person. Very happy and I am sure I will be back to buy more ☺️

6 janvier 2026
Avis spontané
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Réponse de Milly Grace

We’re so pleased to hear you love your earrings and necklace, and that being able to swim in them has been a bonus! I’m also really glad we could resolve the delivery issue quickly for you. Thank you for your kind words and support - we can’t wait to welcome you back again soon. MG x

Noté 5 sur 5 étoiles

Excellent customer service

I had an issue with one of my orders but they couldn’t have been more helpful to resolve things. Lovely products and excellent customer service. I’m sure I’ll be back for more!

8 janvier 2026
Avis spontané
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Réponse de Milly Grace

We’re really glad we could help resolve the issue for you, and it means a lot to hear you’re happy with both the jewellery and the service. We truly appreciate your support and look forward to welcoming you back again soon, MG x

Noté 5 sur 5 étoiles

Exactly what my wife wanted

Exactly what my wife wanted. Thank you

11 décembre 2025
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Réponse de Milly Grace

Thank you so much for your lovely review - we’re so pleased to hear it was exactly what your wife wanted! Thank you for choosing Milly Grace, and we hope to welcome you back again soon. MG x

Noté 2 sur 5 étoiles

Received for Christmas

Received for Christmas, they earrings are okay. They seem a bit cheap and flimsy for the price tag.

25 décembre 2025
Avis spontané
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Réponse de Milly Grace

Sorry to hear this and that you’ve had a disappointing experience. We’re unable to locate your correspondence at the moment, but we’d really like the chance to help. Please reach out to hello@millygrace.co.uk with your order number and we’ll look into this for you as quickly as possible. MG x

Noté 5 sur 5 étoiles

Amazing customer experience

I lost a hoop on the first day of wear, the team at Milly Grace offered me a personalised discount code to replace the earrings! Super quick responce - during the xmas period! The new pair arrived promptly by the time I got home in the NY! Thanks so much! Very happy with the quality and service!

29 décembre 2025
Avis spontané
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Réponse de Milly Grace

Thank you so much for taking the time to leave such a lovely review. We’re really glad we could help and get everything sorted quickly for you, especially over the busy Christmas period. So happy to hear you’re pleased with both the earrings and the service – that truly means a lot to us. MG x

Noté 5 sur 5 étoiles

Fab…fab… fab

I found Milly Grace by accident when looking at jewellery by edge of ember. And boy am I glad I did! Because since I started buying MG, I’m now on 38 items I’ve purchased & then a few gifts I’ve had too. The designs are just great & they change, which I also love. The quality is fabulous & the price… nothing to complain about when you’re getting good quality, versatile & beautifully designed jewellery. I warn you… it’s hard to not become addicted! Part of my self care, is expanding my collection, because it makes me smile wearing these lush pieces of art. Thank you Milly! 🙏🏻🤩

3 janvier 2026
Avis spontané
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Réponse de Milly Grace

Wow, thank you so much for such a heartfelt and wonderful review. We’re honestly blown away by your kind words and so grateful for your support. It means the world to know our jewellery brings you joy and feels like part of your self-care – that’s exactly why we do what we do. MG x

Noté 5 sur 5 étoiles

Gold hoops, T-Bar necklace and surprise refund!

I was lucky enough to receive a refund on my order in their Boxing Day draw, which was an amazing surprise! I love the gold hoops which are exactly the right size for my ears, love that I can use them whilst in the gym, sleeping etc. I also bought the T bar gold necklace which is beautiful. Customer service was prompt and friendly when I contacted to enquire about the refund. Delivery was quick. Beautiful jewellery. Thank you so much 🙏

2 janvier 2026
Avis spontané
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Réponse de Milly Grace

Thank you so much for taking the time to leave such a lovely review. We’re so happy the Boxing Day surprise brightened your day and that you’re loving both the hoops and the T-bar necklace. It’s wonderful to hear they’re perfect for everyday wear too. Thank you again for your kind words and support – it truly means so much to us. MG x

Noté 5 sur 5 étoiles

So happy with the earrings

So happy with the earrings! I’d just about given up trying to wear earrings because every pair would make my ears sore and gunky. I’ve been wearing these for weeks now- no problems at all. They are really cute too.

11 décembre 2025
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Réponse de Milly Grace

Thank you so much for sharing this. We’re honestly so happy to hear you’ve been able to wear your earrings comfortably again – that means the world to us. Thank you for your support and for taking the time to leave such a kind review. MG x

Noté 5 sur 5 étoiles

My daughter had a Milly Grace necklace…

My daughter had a Milly Grace necklace on the top of her Christmas present list - it was very popular, and showing as sold out, but the company found one in stock and arranged a very swift delivery. Hugely impressed with the customer service and communication and the necklace looks lovely.

18 décembre 2025
Avis spontané
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Réponse de Milly Grace

Thank you so much for your kind words - this truly means a lot to us. We’re so pleased we could help in time for Christmas and that your daughter loves her necklace. Thank you for taking the time to share your experience and for choosing us. MG x

Noté 5 sur 5 étoiles

Excellent customer service

I experienced an issue with my delivery; however, after contacting Milly Grace, they responded promptly and provided an effective solution. I received fabulous customer service and I would have no hesitation recommending their products and service.

20 décembre 2025
Avis spontané
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Réponse de Milly Grace

Thank you so much for taking the time to share this - we really appreciate it. We’re so pleased we could get things sorted for you and that you were happy with the service. Thank you for your recommendation! MG x

Noté 5 sur 5 étoiles

Got my sparkle back!

This was my first order with Milly Grace and it won’t be my last!
I ordered the gold dainty choker necklace and I love it, really gives me a little bit of sparkle on my runs and in the gym. It doesn’t get in the way or irritate me when I’m training. Absolutely lovely thank you!

18 décembre 2025
Avis spontané
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Réponse de Milly Grace

Thank you so much for your lovely review - we’re so happy to hear you love your necklace and that it fits so perfectly into your active days. Enjoy every bit of sparkle, and thank you for choosing us! MG x

Noté 3 sur 5 étoiles

Unfortunately an earring is already broken.

Took about 3 weeks for my order to arrive (not the 3-5 days delivery as stated at checkout), with no communication in the meantime, and unfortunately, one of the huggies has already broken when I was removing it. Real shame, because when they finally arrived, they were lovely.

11 novembre 2025
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Réponse de Milly Grace

Thank you for your feedback! We’re sorry to hear this and have reached out directly to help. We’ll do our best to make it right! MG x

Noté 5 sur 5 étoiles

Haven’t responded to emails or dm…

UPDATE: Milly Grace responded and resolved the situation very quickly. The fault did not lie with the company but Royal Mail. They handled the problem with great efficiency. Thank you. The products are lovely.

10 décembre 2025
Avis spontané
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Réponse de Milly Grace

We’re so sorry to hear this and for the frustration caused - this certainly isn’t the experience we want for our customers. We’re unable to locate your previous correspondence, but we’d really like the opportunity to help. Please email us at hello@millygrace.co.uk and we’ll look into this for you as a priority. MG x

Noté 5 sur 5 étoiles

Excellent customer service

Excellent customer service from Milly Grace. Very helpful polite and efficient. Jewellery is of a nice quality too. Can’t fault any aspect of my purchase and experience.

22 novembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Great customer care

Beautiful bangle. However the catch broke after 3 months. Getting a replacement was really easy and efficient. Great customer care.

11 novembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Love everything about this company!

Love everything about this company!! As a runner, so happy to finally find jewellery I can wear whatever the weather. I am so excited to get my moonstone necklace alongside all my other bits in their new collection! Milly Grace’s customer services are so extremely helpful. Aimee really is an asset to the company!

3 novembre 2025
Avis spontané
Noté 5 sur 5 étoiles

I bought a pair of silver Huggies and…

I bought a pair of silver Huggies and charms x 2 paid really lovely. You can change the charms to have different looks. Really comfy to wear I have sensitive ears no problem with these.
Can wear them swimming so ideal on holidays.
Fab customer service I thought I was missing a charm I emailed response immediately it was my fault as advised it was tucked neatly in a beautiful soft carrier that they come in these are really handy to carry jewellery.
All round fantastic company beautiful jewellery and really good price.
Second order on the way.

30 octobre 2025
Avis spontané
Noté 5 sur 5 étoiles

The customer service team are so so…

The customer service team are so so lovely, my bracelet that I purchased didn’t have the strongest clasp and after a few wears I lost it. I emailed them just to let them know about the product and they were so kind and understanding they replaced it. I wasn’t expecting this and Havnt know a business to be this considerate before. Will purchase again from them as the product portfolio is lovely!

29 octobre 2025
Avis spontané

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