I’ve ordered several pieces from Milly Grace, including earrings and necklaces in both silver and gold, and every single piece has been gorgeous! The quality is fantastic, and the jewellery has st... Voir plus
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I have worn my gold huggy earrings everyday since April. They have been with me through mountain hikes in wales, swimming in Sri Lanka, travelling throughout humid Asia, and multiple runs and showers... Voir plus
L'entreprise a répondu
I have already placed two orders with Milly and Grace and I am very happy with my purchases! The ordering process was very easy and smooth. When buying two sets of earrings, I could choose... Voir plus
Love Milly Grace, the jewellery is fantastic and is waterproof and doesn’t fade. The pieces are beautiful, both for me and my teenage daughter. Their customer service is amazing, I had to contact t... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Jewellery for every version of you. Designed by Milly, loved by you.
Coordonnées de contact
63-66 Hatton Garden, ec1n8le, London , Royaume-Uni
- hello@millygrace.co.uk
- millygrace.com
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A répondu à 88 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
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Beautiful brand and wonderful customer service
I came across Milly Grace on Instagram and put in a request for a couple of pieces for my birthday. The jewellery is so beautiful, and when I had a query about a pair of their earrings, they responded the same day via email and were so kind and helpful. I will definitely be buying more from Milly Grace in the future! What a fabulous brand.

Réponse de Milly Grace
Lovely ear rings and necklace..they are…
Lovely ear rings and necklace..they are really good quality and I love how you can swim wearing them. I had a small issue with delivery and this was dealt with very quickly by the friendly customer service person. Very happy and I am sure I will be back to buy more ☺️

Réponse de Milly Grace
Excellent customer service
I had an issue with one of my orders but they couldn’t have been more helpful to resolve things. Lovely products and excellent customer service. I’m sure I’ll be back for more!

Réponse de Milly Grace

Réponse de Milly Grace
Received for Christmas
Received for Christmas, they earrings are okay. They seem a bit cheap and flimsy for the price tag.

Réponse de Milly Grace
Amazing customer experience
I lost a hoop on the first day of wear, the team at Milly Grace offered me a personalised discount code to replace the earrings! Super quick responce - during the xmas period! The new pair arrived promptly by the time I got home in the NY! Thanks so much! Very happy with the quality and service!

Réponse de Milly Grace
Fab…fab… fab
I found Milly Grace by accident when looking at jewellery by edge of ember. And boy am I glad I did! Because since I started buying MG, I’m now on 38 items I’ve purchased & then a few gifts I’ve had too. The designs are just great & they change, which I also love. The quality is fabulous & the price… nothing to complain about when you’re getting good quality, versatile & beautifully designed jewellery. I warn you… it’s hard to not become addicted! Part of my self care, is expanding my collection, because it makes me smile wearing these lush pieces of art. Thank you Milly! 🙏🏻🤩

Réponse de Milly Grace
Gold hoops, T-Bar necklace and surprise refund!
I was lucky enough to receive a refund on my order in their Boxing Day draw, which was an amazing surprise! I love the gold hoops which are exactly the right size for my ears, love that I can use them whilst in the gym, sleeping etc. I also bought the T bar gold necklace which is beautiful. Customer service was prompt and friendly when I contacted to enquire about the refund. Delivery was quick. Beautiful jewellery. Thank you so much 🙏

Réponse de Milly Grace
So happy with the earrings
So happy with the earrings! I’d just about given up trying to wear earrings because every pair would make my ears sore and gunky. I’ve been wearing these for weeks now- no problems at all. They are really cute too.

Réponse de Milly Grace
My daughter had a Milly Grace necklace…
My daughter had a Milly Grace necklace on the top of her Christmas present list - it was very popular, and showing as sold out, but the company found one in stock and arranged a very swift delivery. Hugely impressed with the customer service and communication and the necklace looks lovely.

Réponse de Milly Grace
Excellent customer service
I experienced an issue with my delivery; however, after contacting Milly Grace, they responded promptly and provided an effective solution. I received fabulous customer service and I would have no hesitation recommending their products and service.

Réponse de Milly Grace
Got my sparkle back!
This was my first order with Milly Grace and it won’t be my last!
I ordered the gold dainty choker necklace and I love it, really gives me a little bit of sparkle on my runs and in the gym. It doesn’t get in the way or irritate me when I’m training. Absolutely lovely thank you!

Réponse de Milly Grace
Unfortunately an earring is already broken.
Took about 3 weeks for my order to arrive (not the 3-5 days delivery as stated at checkout), with no communication in the meantime, and unfortunately, one of the huggies has already broken when I was removing it. Real shame, because when they finally arrived, they were lovely.

Réponse de Milly Grace
Haven’t responded to emails or dm…
UPDATE: Milly Grace responded and resolved the situation very quickly. The fault did not lie with the company but Royal Mail. They handled the problem with great efficiency. Thank you. The products are lovely.

Réponse de Milly Grace
Milly Grace are an amazing company
Milly Grace are an amazing company, great service, great products, and lovely customer service. Highly recommend!
Excellent customer service
Excellent customer service from Milly Grace. Very helpful polite and efficient. Jewellery is of a nice quality too. Can’t fault any aspect of my purchase and experience.
Great customer care
Beautiful bangle. However the catch broke after 3 months. Getting a replacement was really easy and efficient. Great customer care.
Love everything about this company!
Love everything about this company!! As a runner, so happy to finally find jewellery I can wear whatever the weather. I am so excited to get my moonstone necklace alongside all my other bits in their new collection! Milly Grace’s customer services are so extremely helpful. Aimee really is an asset to the company!
I bought a pair of silver Huggies and…
I bought a pair of silver Huggies and charms x 2 paid really lovely. You can change the charms to have different looks. Really comfy to wear I have sensitive ears no problem with these.
Can wear them swimming so ideal on holidays.
Fab customer service I thought I was missing a charm I emailed response immediately it was my fault as advised it was tucked neatly in a beautiful soft carrier that they come in these are really handy to carry jewellery.
All round fantastic company beautiful jewellery and really good price.
Second order on the way.
The customer service team are so so…
The customer service team are so so lovely, my bracelet that I purchased didn’t have the strongest clasp and after a few wears I lost it. I emailed them just to let them know about the product and they were so kind and understanding they replaced it. I wasn’t expecting this and Havnt know a business to be this considerate before. Will purchase again from them as the product portfolio is lovely!
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