Milly Grace Avis 

241
•
TrustScore 5 sur 5

4,8

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

I’ve ordered several pieces from Milly Grace, including earrings and necklaces in both silver and gold, and every single piece has been gorgeous! The quality is fantastic, and the jewellery has st... Voir plus

Noté 5 sur 5 étoiles

I have worn my gold huggy earrings everyday since April. They have been with me through mountain hikes in wales, swimming in Sri Lanka, travelling throughout humid Asia, and multiple runs and showers... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I have already placed two orders with Milly and Grace and I am very happy with my purchases! The ordering process was very easy and smooth. When buying two sets of earrings, I could choose... Voir plus

Noté 5 sur 5 étoiles

Love Milly Grace, the jewellery is fantastic and is waterproof and doesn’t fade. The pieces are beautiful, both for me and my teenage daughter. Their customer service is amazing, I had to contact t... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Bijouterie

Écrit par l'entreprise

Jewellery for every version of you. Designed by Milly, loved by you.


Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

241 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 88 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,8

Tous les avis

(241)

160 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

The absolute best

I just wanted to say that these earrings are a game changer!!! I purchased the hoops and they are never taken out. Being a busy mum, gym fanatic, running at every opportunity and a fire fighter I don’t have to ever think about taking them out!! So stylish, go with everything! Amazing

1 mai 2026
Avis spontané
Logo de Milly Grace

Réponse de Milly Grace

Hi Tara,

Thank you so much for your review! I love to hear that they've been adventuring with you ✨ That is exactly what our 18ct PVD gold plating is engineered for, keeping up with your life 24/7 without losing that gorgeous shine.

Thank you for being a part of the Milly Grace community!

Best wishes,
Holly & The Milly Grace Team

Noté 5 sur 5 étoiles

Love every piece!

Just received my second order and I love every piece! The 3 for 2 offer was great value. I had to wait a while to receive it due to the pre order but it was worth it. Great jewellery, love the designs & quality. Will definitely be my go-to jewellery brand going forward!

21 mai 2026
Avis spontané
Logo de Milly Grace

Réponse de Milly Grace

Hi Amanda,

Thank you so much for your lovely review! I'm so happy you're loving your pieces, I hope they bring you so much joy every time you wear them ✨

Best wishes,
Holly & The Milly Grace Team

Noté 5 sur 5 étoiles

Fantastic customer service

What fantastic customer service. A stone fell out of a pair of earrings I'd bought, I emailed Milky Gracexwith a photo at around 7pm and a new pair was dispatched the following day, no questions asked. These earrings, are so comfortable and easy to wear, i'm so happy that I can continue to enjoy them. Thank you so much 💓

14 mai 2026
Avis spontané
Logo de Milly Grace

Réponse de Milly Grace

Hi Andrea,

Thank you so much for your kind words✨ We are so incredibly grateful for your support and so happy to hear you had such a lovely experience with us.

We can't wait to welcome you back again soon!

Best wishes,
Holly & The Milly Grace Team

Noté 5 sur 5 étoiles

Incredible jewellery brand!

I knew after I’d made my first order that it wouldn’t be long until I made another! Stunning jewellery and as someone who works within the fitness industry I can say this is one of, if not thee best, brands of tarnish free jewellery I own. I never take it off and it’s kept perfect! The team are also so sweet and helpful! Will 100% be ordering more!!!!

21 mai 2026
Avis spontané
Logo de Milly Grace

Réponse de Milly Grace

Hi Meg,

Thank you so much for your kind words✨ We are so happy to hear that you are loving your pieces and that they are keeping up with your daily life!

We can't wait to welcome you back again soon!

Best wishes,
Holly & The Milly Grace Team

Noté 5 sur 5 étoiles

Beautiful Jewellery & Excellent Customer Service

I’ve been buying from Milly Grace since 2022 and have ordered three times now. Every experience has been excellent. The jewellery is great quality, stylish, and always beautifully made. I also had an issue with one order and their customer service was amazing, very helpful, responsive, and quick to sort everything out. It’s so nice to find a company that genuinely cares about their customers. Highly recommend!

18 mai 2026
Avis spontané
Logo de Milly Grace

Réponse de Milly Grace

Thank you so much for your lovely review, Koku! We’re so happy to hear that you’ve had a great experience with us, that means the world. Thanks again for your support, MG x

Noté 1 sur 5 étoiles

Dishonest company! Their gold des fade. Avoid!!

I previously bought some cheap stainless steel rings from camden market for around £10 each. I was told they would “never tarnish,” but the gold coating wore off after a few months. I assumed that was because they were cheap, so I thought if I invested in a more expensive brand, the quality would be better.
After constantly seeing Milly Grace’s ads all over YouTube and social media claiming their jewellery is waterproof and “never fades,” I decided to trust the hype and bought two rings. Big mistake!!!! After only about 4 months, the gold started wearing off noticeably, exactly like my cheap rings…
I did wear them in the shower, at the gym, and in the sea, but that is EXACTALY what they advertise and promote everywhere!! That is the whole reason I felt confident to buy them in the first place. These rings cost so much more than my cheap alternatives, but they lasted no longer at all!
I then did some research and found out these “gold stainless steel” rings are just gold plated with a very thin coating. Waterproof or not, the gold WILL wear off eventually because they are not solid gold, especially for rings which go through constant friction and daily wear more than other jewellery.
So how can you advertise your jewellery as “our waterproof gold never fades” when that is clearly not true??!!!! It feels incredibly misleading and dishonest. People are paying premium prices because of these claims!!
Ladies, please do not blindly trust influencer marketing and social media ads!! Do your research before wasting your money!!!!

19 décembre 2025
Avis spontané
Logo de Milly Grace

Réponse de Milly Grace

Hi there,

We are so sorry to see this, and honestly, we are just as disappointed as you are. We don't just advertise a waterproof and fade-resistant finish; we built our entire brand on the promise that you can wear your jewellery in the gym, the shower, and the sea without worry.

While you are right that no plated jewellery is solid gold, our PVD plating process is a world away from standard thin coatings. It is designed to be incredibly durable, which is why we are one of the only brands to offer a Lifetime Colour Guarantee. If a piece isn't living up to that promise, especially after only 4 months, it is an outlier for us, and we want to fix it.

The difference between us and a market stall isn't just the quality of the plating; it’s the fact that we stand by our pieces forever. We never want a customer to feel misled, so please reach out to us at hello@millygrace.co.uk with your order number so we can activate your guarantee and replace those rings for you immediately.

Best wishes,

Aimee & The Milly Grace Team

Noté 5 sur 5 étoiles

Swift and excellent customer service

I’ve been a customer of Millie and Grace for a number of years. They create beautiful pieces of jewellery. Recently I’ve had an issue with one of my pieces, and within minutes (on a Sunday), Aimee responded to my email and rectified my issue.

Thank you M&G team.

17 mai 2026
Avis spontané
Logo de Milly Grace

Réponse de Milly Grace

Thank you so much for your lovely review, Natasha! We’re so happy to hear that you’ve had a great experience with us, that means the world. Thanks again for your support, MG x

Noté 4 sur 5 étoiles

I ordered over a month ago but still…

I ordered over a month ago but still not recieved my order very disappointed so far

I have just had an email from the company and hopefully will have them soon so in fairness they have acted on this very quickly

15 mai 2026
Avis spontané
Logo de Milly Grace

Réponse de Milly Grace

Hi there,

Thank you for reaching out, and I am so sorry for the frustration caused by the wait for your pre-order.

Your order includes our Amazonite Huggies, which are currently a very popular pre-order item and due to be ready 21st May. We always aim to make these timelines as clear as possible on our website, but I am so sorry if this was missed during checkout.

We have just sent an email to the address on your order to help sort this for you as quickly as possible. We truly value your patience and would love the opportunity to make this right.

Best wishes,

Aimee & The Milly Grace Team

Noté 5 sur 5 étoiles

Absolutely love my new pieces from…

Absolutely love my new pieces from Milly Grace. Love the service and personal touch from the founder. I recommend Milly Grace a 100%

14 mai 2026
Avis spontané
Logo de Milly Grace

Réponse de Milly Grace

Thank you so much for your lovely review! We’re so happy to hear that you’ve had a great experience with us, that means the world. Thanks again for your support, MG x

Noté 5 sur 5 étoiles

Excellent quality, never tarnish!

So beautiful, kill it every single time!! Earrings have never tarnished and I never take them off, even wear them in the shower. My piercings seem to always react badly to earrings, but not once with jewellery from Milly Grace. Excellent quality, gorgeous pieces or jewellery, always my go to for a little treat for myself or a gift for a friend!! Love it!

13 mai 2026
Logo de Milly Grace

Réponse de Milly Grace

Thank you so much for your lovely review, Millie! We’re so happy to hear that you’ve had a great experience with us, that means the world. Thanks again for your support, MG x

Noté 5 sur 5 étoiles

Exceptional Customer Service at Milly Grace

The Customer Service Team at Milly Grace are quite simply excellent. Having ordered some earrings for my daughter, regrettably her metal allergy is sufficiently severe that she couldn't tolerate the Milly Grace earrings at all. As soon as I made Milly Grace aware, the Customer Service Team responded quickly, professionally and exceptionally politely. There was absolutely no fuss at all for which I am extremely grateful and very impressed by. Thank you, you deserve every success.

6 mai 2026
Avis spontané
Logo de Milly Grace

Réponse de Milly Grace

Thank you so much for your lovely review, Nixeee! We’re so happy to hear that you’ve had a great experience with us, that means the world. Thanks again for your support, MG x

Noté 2 sur 5 étoiles

Was bought some beautiful earrings with…

Was bought some beautiful earrings with charms for my birthday. The clasp on the Huggies kept opening and so less than two months in a charm has been lost. Not what you expect from quality jewellery - such a shame because they are beautiful but loss is not covered under the warranty even though the clasp is clearly faulty!

9 mai 2026
Avis spontané
Logo de Milly Grace

Réponse de Milly Grace

Hi there,

Thank you so much for your feedback. I am so sorry to hear you’ve lost a charm from your birthday gift; we know how disappointing that is and we truly want to help.

While our warranty doesn't typically cover accidental loss, we always want to make things right if there has been a fault with a product. We take the quality of our clasps very seriously, and we would love the opportunity to resolve this for you immediately.

Please could you send us an email at hello@millygrace.co.uk so we can locate your order and assist you right away.

Best wishes,

Aimee & The Milly Grace Team

Noté 5 sur 5 étoiles

Fantastic experience and customer service

Fantastic experience and customer service at Milly Grace! The Royal Mail lost my parcel after taking it back to the depot and they’ve immediately sent a replacement out and given me a £15 voucher for the inconvenience (when it wasn’t their fault). Thanks so much Aimee! 💘

9 mai 2026
Avis spontané
Logo de Milly Grace

Réponse de Milly Grace

Thank you so much for your lovely review, Flo! We’re so happy to hear that you’ve had a great experience with us, that means the world. Thanks again for your support, MG x

Noté 5 sur 5 étoiles

Quality and true to description

Quality and true to description

11 avril 2026
Logo de Milly Grace

Réponse de Milly Grace

Thank you so much for your lovely review, Mrs Wilkinson! We’re so happy to hear that you’ve had a great experience with us, that means the world. Thanks again for your support, MG x

Noté 5 sur 5 étoiles

Milly Grace go above and beyond.

Milly Grace go above and beyond.
- The products are gorgeous and as advertised.
- The service is prompt and communicative, super polite and leaves you feeling personally cared for.
- The overall experience is professional yet friendly.
Can't recommend them enough.

5 mai 2026
Avis spontané
Logo de Milly Grace

Réponse de Milly Grace

Thank you so much for your lovely review, Alia! We’re so happy to hear that you’ve had a great experience with us, that means the world. Thanks again for your support, MG x

Noté 5 sur 5 étoiles

Beautiful jewellery that lasts! Finally!

Milly Grace jewellery is beautiful and also does exactly what it says it will do. It doesn’t tarnish or fade and is so comfortable. I have ordered three times and have more items on my wish list! Cannot recommend them enough!!

4 mai 2026
Avis spontané
Logo de Milly Grace

Réponse de Milly Grace

Thank you so much for your lovely review, Melanie! We’re so happy to hear that you’ve had a great experience with us, that means the world. Thanks again for your support, MG x

Noté 5 sur 5 étoiles

Beautiful jewellery - a company that stands behind its products and cares about its customers.

I absolutely love the gold bangle and 2 pairs of earrings I purchased. I am really pleased with the quality of the products. The jewellery looks beautiful, feels well-made, and has held up exactly as described - I haven’t taken them off since I’ve put them on!

The customer service is amazing! The team are incredibly helpful in resolving any issues and answering any queries. They responded quickly to me, communicated clearly, and were consistently polite and professional.

It’s always reassuring to know that a company stands behind its products and genuinely cares about its customers.

28 avril 2026
Avis spontané
Logo de Milly Grace

Réponse de Milly Grace

Thank you so much for your lovely review, Chandini! We’re so happy to hear that you’ve had a great experience with us, that means the world. Thanks again for your support, MG x

Noté 5 sur 5 étoiles

Such lovely products

Such lovely products - I have bought a LOT from them now! And the customer service is brilliant too. Really helpful and friendly . Can’t fault them. They are becoming my firm go to.

2 mai 2026
Avis spontané
Logo de Milly Grace

Réponse de Milly Grace

Thank you so much for your lovely review, Anna! We’re so happy to hear that you’ve had a great experience with us, that means the world. Thanks again for your support, MG x

Noté 4 sur 5 étoiles

they are such cute earrings but not…

they are such cute earrings but not only that, they broke because i wore them for ages and then i sent them an email about it and they are replacing it for me!! great customer service.

7 avril 2026
Avis spontané
Logo de Milly Grace

Réponse de Milly Grace

Thank you so much for your lovely review,Izzy! We’re so happy to hear that you’ve had a great experience with us, that means the world. Thanks again for your support, MG x

Noté 5 sur 5 étoiles

Wonderful quality jewellery with fast…

Wonderful quality jewellery with fast tracked shipping. When I had an enquiry it was dealt with swiftly by email. I will definitely be buying more from Milly Grace in future.

24 avril 2026
Avis spontané
Logo de Milly Grace

Réponse de Milly Grace

Thank you so much for your lovely review, Zoe! We’re so happy to hear that you’ve had a great experience with us, that means the world. Thanks again for your support, MG x

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus