Milly Grace Avis 

241
•
TrustScore 5 sur 5

4,8

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Lisez les avis des autres

Noté 5 sur 5 étoiles

I’ve ordered several pieces from Milly Grace, including earrings and necklaces in both silver and gold, and every single piece has been gorgeous! The quality is fantastic, and the jewellery has st... Voir plus

Noté 5 sur 5 étoiles

I have worn my gold huggy earrings everyday since April. They have been with me through mountain hikes in wales, swimming in Sri Lanka, travelling throughout humid Asia, and multiple runs and showers... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I have already placed two orders with Milly and Grace and I am very happy with my purchases! The ordering process was very easy and smooth. When buying two sets of earrings, I could choose... Voir plus

Noté 5 sur 5 étoiles

Love Milly Grace, the jewellery is fantastic and is waterproof and doesn’t fade. The pieces are beautiful, both for me and my teenage daughter. Their customer service is amazing, I had to contact t... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Bijouterie

Écrit par l'entreprise

Jewellery for every version of you. Designed by Milly, loved by you.


Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

241 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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A répondu à 88 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

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4,8

Tous les avis

(241)

160 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Jewellery I can live in

I was fed up of buying jewellery only for it to tarnish, I hopped on the Internet and searched 'jewellery I can live in'. Top of the list was Milly Grace. I bought 2 pairs of earrings, received a free pair too. So easy to order. They arrived really quick and beautifully packaged. I bought 2 pairs of huggies in gold. I gave my ear holes a good clean and the stems of the earrings, put them in, time to give them a 'test drive'. I've showered, washed my hair, used perfumes, skin products, sweated, hair products...nothing has touched these earrings, they are as bright and clear as the day I took them out of their boxes. So impressed with the earrings, I have bought, necklaces and a bracelet. Nothing touches these amazing pieces of jewellery. They are perfect. The only problem I have now, is what do I buy next.

Love a company who delivers on a promise, keeps you informed every step of my products journey. Excellent service, brilliant products. Will definitely be buying more

10 juin 2026
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Réponse de Milly Grace

Hi Karen,

Thank you so much for the incredible review!

We use a specialised PVD gold plating process vacuum-bonded onto a stainless steel base precisely so you can wear your pieces everywhere without a worry. Thank you so much for loving your Milly Grace jewellery! ✨

Thank you again for your wonderful support and for being such a brilliant part of our community. Happy styling!

Best wishes,
Holly & The Milly Grace Team

Noté 5 sur 5 étoiles

Amazing!

Amazing!! I had an issue with an item I ordered and they replied to my email within a day, were extremely helpful and sorted it out so quickly. Friendly staff that are always there to help, even when I had a question about a bracelet I wanted to order. Highly recommend - the best customer service I have received from a business - by far!!

29 juin 2026
Avis spontané
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Réponse de Milly Grace

Hi there,

Thank you so much for your kind words✨ We are so incredibly grateful for your support and so happy to hear you had such a lovely experience with us. We can't wait to welcome you back again soon!

Best wishes,
Holly & The Milly Grace Team

Noté 5 sur 5 étoiles

Fantastic Customer Service

Buying from Milly Grace was an incredible experience from start to finish. I loved the website, the jewellery, and they had great deals. Postage was super quick. An issue with my order was resolved almost immediately and the customer service was second to none! I have genuinely never had a better experience with a brand, and would not hesitate to recommend them to anyone! What a lovely team and great small business, I hope they get the success they deserve going forward.

3 juillet 2026
Avis spontané
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Réponse de Milly Grace

Hi Anna,

Thank you so much for taking the time to leave such a wonderful review! ✨

Hearing that you had an incredible experience from start to finish truly makes our day. I am so glad that you love the website and our jewellery pieces, and it’s amazing to hear that we were able to get your order to you so quickly!

Thank you so much for your incredible support, and we can't wait to welcome you back soon.

Best wishes,
Holly & The Milly Grace Team

Noté 5 sur 5 étoiles

Excellent products that I wear to swim…

Excellent products that I wear to swim and work out with no tarnishing

10 juin 2026
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Réponse de Milly Grace

Hi Kim,

Thank you so much for the wonderful review! I am so happy to hear you’re loving the pieces. We can't wait to see you back again soon! ✨

Best wishes,
Holly & The Milly Grace Team

Noté 5 sur 5 étoiles

The best jewellery and customer service!

I’ve had such a fantastic experience with Milly Grace jewellery. I couldn’t recommend them more. The quality of their earrings is amazing, especially for my sensitive ears – I can wear them comfortably all day with no irritation, which is so hard to find.

Unfortunately, one pair arrived with a faulty clicker (or it may have been damaged in transit), but their customer service was absolutely outstanding. They immediately offered me a voucher for the full value of the earrings, completely at their own expense. They also covered the postage, and I didn’t even need to send the faulty pair back, making the whole process so easy and stress-free.

Also, I’ve seen the bad reviews on this website and I really don’t understand how anyone could have a bad experience? The quality is fantastic and the price is very affordable for earrings that will last. I do genuinely wear these earrings to the gym, in the shower, I sleep in them and they are as perfect as when i first bought them.

It’s so refreshing to find a business that genuinely cares about its customers and stands behind the quality of its products. I have complete confidence in their jewellery and will definitely continue buying from them. I recommend them to all my friends and family!

2 juillet 2026
Avis spontané
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Réponse de Milly Grace

Hi Isabelle,

Thank you so much for taking the time to share such a wonderful review! Hearing that your earrings are perfect for your sensitive ears and keep up with your daily gym, shower, and sleep routine is exactly why we do what we do ✨

I am so sorry one of your pairs arrived with a tricky clicker, but thrilled to hear that our team was able to get that sorted for you immediately.

Your kind words and recommendation to your friends and family mean the absolute world to us. Thank you for being such a wonderful part of the Milly Grace community!

Best wishes,
Holly & The Milly Grace Team

Noté 5 sur 5 étoiles

Excellent communication on updates of…

Excellent communication on updates of delivery. Great customer service. Thank you

10 juin 2026
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Réponse de Milly Grace

Hi Susana,

Thank you so much for your kind words✨ We are so incredibly grateful for your support and so happy to hear you had such a lovely experience with us. We can't wait to welcome you back again soon!

Best wishes,
Holly & The Milly Grace Team

Noté 5 sur 5 étoiles

I honestly can’t recommend Milly Grace…

I honestly can’t recommend Milly Grace Jewellery enough! I ordered online and was so impressed from start to finish. The website was easy to use, the communication was excellent, and my order arrived beautifully packaged and much sooner than I expected.

The jewellery itself is absolutely stunningggggg even more beautiful in person than in the photos. The quality is incredible, and you can tell a lot of care goes into every piece. What really stood out to me was their customer service. They were so helpful and responsive, and made the whole experience feel personal despite being an online purchase.

If you’re looking for beautiful, high-quality jewellery and an online jeweller that genuinely cares about its customers, Milly Grace Jewellery is the perfect choice. I’m absolutely delighted with my purchase and will definitely be ordering from them again!

30 juin 2026
Avis spontané
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Réponse de Milly Grace

Hi Florence,

Thank you so much for this wonderful review! We are absolutely delighted to hear that you loved your pieces even more in person and that you had such a seamless experience from start to finish. Knowing we have your recommendation means everything to an independent brand like ours.

Thank you again, and we look forward to welcoming you back soon! ✨

Best wishes,
Holly & The Milly Grace Team

Noté 5 sur 5 étoiles

Glad I gave it a try

Was very sceptical about ordering through Facebook due to being scammed before, but im glad I did, the quality of the jewellery I ordered for my other half is outstanding. You will not be disappointed. Was delivered on time, the packaging was excellent and well packed, simple to order, easy to navigate through the site.

10 juin 2026
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Réponse de Milly Grace

Hi George,

Thank you so much for your wonderful review! We are incredibly grateful you took a chance on us. It's fantastic to hear you loved the quality, packaging, and service. We hope your other half enjoys their new pieces!

Best wishes,
Holly & The Milly Grace Team

Noté 5 sur 5 étoiles

Excellent and prompt customer service.

30 juin 2026
Avis spontané
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Réponse de Milly Grace

Hi Emily,

Thank you so much for your kind words✨ We are so incredibly grateful for your support and so happy to hear you had such a lovely experience with us. We can't wait to welcome you back again soon!

Best wishes,
Holly & The Milly Grace Team

Noté 5 sur 5 étoiles

Beautiful Pieces

This is a fantastic small business which is deservedly growing year by year. The pieces of jewellery I received are all beautiful and of excellent quality. I bought the silver twisted and pleated huggies and a gold chain, all gorgeous. The customer service is second to none. Responses to questions are received very quickly and written in a very personal, friendly way. They go above and beyond to help, for example stupidly I missed that they had a 3 for 2 offer on and when I emailed, they went out of their way to resolve this and sent me another piece.
I would not hesitate to recommend to friends or to buy items for presents.
Thank you for all your great customer service and for the stunning jewellery 😊

5 juin 2026
Avis spontané
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Réponse de Milly Grace

Hi Cathy,

Thank you for such an incredible review! We are over the moon to hear that you love your new huggies and gold chain!

Your kind words and recommendations mean everything to a growing small business like ours. Thank you for your support, and we hope to see you again soon!

Best wishes,
Holly & The Milly Grace Team

Noté 5 sur 5 étoiles

Really excellent customer service

Really excellent customer service. A small problem I had was dealt with so politely, helpfully and promptly. Thoroughly recommend this company. And the jewellery's lovely!

25 juin 2026
Avis spontané
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Réponse de Milly Grace

Hi there,

We are so incredibly grateful for your support and so happy to hear you had such a lovely experience with us. We can't wait to welcome you back again soon!

Best wishes,
Holly & The Milly Grace Team

Noté 5 sur 5 étoiles

Great customer service

After having a small issue with an item I had to contact the customer service team. They replied quickly and went above and beyond to help rectify the situation.
The earrings were a gift from my mum and I love them. They look stylish and feel good quality. Will definitely be buying more jewellery from them in the future

23 juin 2026
Avis spontané
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Réponse de Milly Grace

Hi Hayley,

Thank you for the wonderful review! We are so happy we could resolve that little issue quickly for you. Knowing that your new earrings were a gift from your mum makes it even more special, and we're thrilled that you love the style and quality.

We really appreciate your support and look forward to seeing you again in the future!

Best wishes,
Holly & The Milly Grace Team

Noté 5 sur 5 étoiles

Great customer service

Lovely earrings and great customer service. I had an issue with one of a pair of Huggies, just dropped them an email and was resolved really quickly with code sent for replacement at no charge. Nice to get such good service these days!

17 juin 2026
Avis spontané
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Réponse de Milly Grace

Hi Lis,

Thank you so much for your kind words✨ We are so incredibly grateful for your support and so happy to hear you had such a lovely experience with us. We can't wait to welcome you back again soon!

Best wishes,
Holly & The Milly Grace Team

Noté 5 sur 5 étoiles

Excellent communication and customer…

Excellent communication and customer service.
One of the items I had ordered was out of stock and so the order hadn't gone through. I emailed to check and the responses were quick, efficient, friendly and professional.
The jewellery is of excellent quality, beautifully packaged, quick delivery but the excellent communication really makes this company stand out.
Highly recommend!

16 juin 2026
Avis spontané
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Réponse de Milly Grace

Hi Katy,

Thank you so much for the lovely review! ✨ I am thrilled to hear that you are loving your new pieces and had a great customer experience! We can't wait to welcome you back soon.

Best wishes,
Holly & The Milly Grace Team

Noté 5 sur 5 étoiles

Beautiful Jewellery and Great Customer Service

Not only is the jewellery beautiful, it’s affordable and the customer service is exceptional. I have worn my necklace to the gym and for swims and so far it hasn’t tarnished. I had a problem with my bracelet and they emailed back straight away and gave me a replacement. Will recommend to everyone.

12 juin 2026
Avis spontané
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Réponse de Milly Grace

Hi Sophie,

This completely makes our day! We use a specialised PVD gold plating process vacuum-bonded onto a stainless steel base precisely so you can wear your pieces to the gym, shower, and sea without a worry. Thank you so much for loving your Milly Grace pieces! ✨

Best wishes,
Holly & The Milly Grace Team

Noté 5 sur 5 étoiles

Lovely jewellery and great customer…

Lovely jewellery and great customer service. I had a small issue with an earring which they responded to immediately and issued a gift card to compensate. Highly recommended!!

15 juin 2026
Avis spontané
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Réponse de Milly Grace

Hi Emma,

Thank you so much for your kind words✨ We are so incredibly grateful for your support and so happy to hear you had such a lovely experience with us. We can't wait to welcome you back again soon!

Best wishes,
Holly & The Milly Grace Team

Noté 5 sur 5 étoiles

Gorgeous Pieces and Excellent customer service team

I have received a few pieces and they have all be lovely. Had one tiny issue with a charm and the customer service team went above and beyond - with a replacement charm sent out immediately and fast tracked to me. I received this in just two days!!

12 juin 2026
Avis spontané
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Réponse de Milly Grace

Hi Amanda,

Thank you so much for your kind words✨ We are so incredibly grateful for your support and I am so glad we were able to fix the issue with charms for you. We can't wait to welcome you back again soon!

Best wishes,
Holly & The Milly Grace Team

Noté 5 sur 5 étoiles

Fab customer service

I recently ordered a pair of earrings with the free hoops as well. I had an issue with one of the free hoops being much too difficult to open so I emailed and was very happy with the response. They immediately sent a replacement pair - excellent customer service.

1 juin 2026
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Réponse de Milly Grace

Hi Isobel,

Thank you so much!✨ We are so incredibly grateful for your support and so happy to hear you had such a lovely experience with us. We can't wait to see you back again soon!

Best wishes,
Holly & The Milly Grace Team

Noté 5 sur 5 étoiles

Fab and speedy customer service!

I ordered 2 bracelets and some earrings from the webpage in May this year, and was really happy with the quality and design. When I had an issue one of the earrings a month later, customer services were very quick to respond and make it right which I really appreciated!

3 juin 2026
Avis spontané
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Réponse de Milly Grace

Hi Holly,

Thank you so much for your kind words✨ We are so incredibly grateful for your support and so happy to hear you had such a lovely experience with us. We can't wait to welcome you back again soon!

Best wishes,
Holly & The Milly Grace Team

Noté 5 sur 5 étoiles

I absolutely love the earrings I got…

I absolutely love the earrings I got but unfortunately one fell out of my ear😭 really sad as I really liked them.

11 mai 2026
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Réponse de Milly Grace

Hi Eva, I'm so glad to hear that you're loving your pieces but I am so sorry about that, I completely understand how heartbreaking it is to lose an earring.

If you need anything further from us at all please contact hello@millygrace.co.uk

Best wishes,
Holly & The Milly Grace Team

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