Minsterbaywatch Avis 

This company has worked out how to scam you so you can't pay the reduced amount of £60 .we did not receive the the fine until 30day after the fine was issued. And of course there is no way of contacting them to explain this to them. There must be some governing body that can look into the fraudulent acts. Unless Labour own this company too

⭐ Deeply Concerning Experience with Minster Baywatch

My experience with Minster Baywatch and POPLA has been nothing short of shocking. I paid for my parking, had the receipt, and did everything in good faith — yet I was still issued a £100 charge because the RingGo site code was different, even though the car parks share similar names and sit right next to each other.

Despite acknowledging that I paid, acted honestly, and followed the signage available, POPLA rejected the appeal on a narrow technical point. They also refused to consider important clarifications simply because they were raised later in the process.

The whole system feels stacked against genuine motorists who try to comply. Confusing signage, unforgiving rules, and an appeal process that appears rigid rather than fair. A very poor and worrying experience overall.

I've appealed a fine against this company I received 21st November due to parking in a disabled bay on the 13th november as I'm disabled and had my blue badge in the window of my car I parked in mega bingo for 31 minutes and noticed said upto 3 hours parking in disabled bay I got a fine for £60 which is wrong on there behalf because my badge was fully displayed this company needs to check cameras of a close picture of my badge being displayed I will go seek a solicitor on this matter if it's not resolved properly

Would be zero if possible. Don't mind a fine if done something wrong. I miskeyed a digit for the location. Still paid for a ticket(more than required) but it's not classed as a reasonable excuse. Waiting for the outcome of a complaint. Very overzealous and unfair business.

Absolute scammers!!!!... parked at fewston reservoir in november 2024 for approx 1 hour. Used the parking meter, followed all instructions, inserted reg then paid by card. NO receipt was issued. Less than a week later parking fine came thru the post for £25. When I checked my bank it hadn't been taken out even though at the time it had said it was approved!!!!
Stood by my guns and appealed it. Was told they would look into it! 2 month later another fine for £125 and letter from Gladstones solicitor. AGAIN I appealed it..... next letter county court judgement and a fee of £220... absolutely fuming!! Ended with ccjs and paying the fine.... sadly will never park at fewston again. All due to parking scammers! Make sure you video any payments you try to make when using there parking meters!

I paid to park my car at a Bransby Wilson Car Park.
I keyed in my reg which I know very well.
I paid for 6 hours when i was only there for an hour and a half and got a parking ticket anyway.
I appealed and sent screenshots of the banking transaction to the company and this was denied because they said i must of keyed in my reg no wrong. No proof i had done this was given. Nor do the car park machines provide receipt of payment!
they did offter to reduce the fine by £5.00 as a gesture of good will!
You can't speak to anyone over the phone or email anyone. Funnily enough they do have sales phone operators but they are rude and refuse to put you through to management.
The letters they send are intimidating and anxiety causing.
Avoid Bransby Wilson car parks at all cost and any other car park associated with this bunch of sharks

Typical parking company, does not have the facilities to record blue badge holders evidencing them displaying as cameras capture cars entering and leaving. Very predatory to those with disabilities and additional needs. Avoid the new Lanark heritage site

Received a parking fine for Kingston MK even though no signs to say its anything other than a regular car park, they are claiming its staff only.

No evidence on their letter to prove its staff only such as signage and received way past the chance of appeal date.

Tried emailing them but basically told me we don't deal with appeals on this email and any further emails will be ignored.

Would give this company Minster Baywatch 0 stars if I could.
This company does nothing but lie ,has no regard for disabled people.
Kingston Carpark in MK will start getting less shoppers using the car park if Minster Baywatch continue to give out fines even when people have been in a life threatening emergency

Total and utter scum bag company ... no doubt they stick pins in kittens too. These people are bottom feeders and our weak legal system lets them get away with literal high way robbery
Hopefully they will learn the hard way that the d+ldo of karma rarely arrives lubricated

We paid for our parking but are now being pursued legally to recover a fine- despite sending in proof. I think this comment need some collective action to be taken. If anyone would like to contact me I am happy to coordinate complaints, you would need to have already complained to the company and allow them the statutory 28 days to respond. Once you have done this your compliant can be escalated to the ombudsman.

I recently parked my van at Kingston Retail Park / Shopping Centre in Milton Keynes, which is managed by Minster Baywatch. Despite parking fully within the marked bay and not obstructing any traffic (as clearly shown in their own photo evidence), I was issued a ticket for “obstruction.”

I appealed the fine, explaining the situation and providing evidence, but my appeal was rejected without proper consideration. I will now be taking my case to the independent appeals service (POPLA), as I firmly believe this fine is completely unjustified.

It’s deeply concerning to see how many drivers are facing similar issues with this company. A quick online search reveals numerous complaints from other motorists who also feel they’ve been treated unfairly. Even travel sites such as TripAdvisor have warned visitors about car parks managed by Minster Baywatch.

I strongly encourage anyone who receives an unfair ticket to research the company thoroughly — you can look them up on Companies House to understand who operates them and how they run their business. Know who you’re dealing with and make informed decisions.

I also encourage anyone affected to challenge their fines, share their experiences publicly, and if necessary, take the matter to court. The more people who speak up, the harder it becomes for unfair practices to continue unnoticed.

Scammers. Don't park when these guys manage the car park.

This scam company doesn't even deserve 1 star but its the minimum you can select to leave a review.

Received a parking fine for somewhere I know I had paid parking on. The machine you use doesn't give you a receipt or option to send an email for proof however I had the charge on my bank account.

I appealed and provided the evidence of payment. They said this was insufficient and they would not uphold the appeal.

Absolutely disgusting company also referenced a case that went to supreme court and was honoured I'm guessing as a scare tactic to make people pay.

Please don,t use a car park belonging to MINSTER BAYWATCH they are a bunch of CROOKS.I entered a car park in YORK belonging to these CROOKS.The RINGGO would not accept my payment after 31 minutes and was fined £100 pound for leaving.I appealed this and this was not accepted .I would be happy to pay for 31 minutes but not £100.

Fraud of a company none of the help numbers work appealed my ticket no response only to get a demand for payment with an additional charge from £60 to £155!!!

they run two carparks next to each other. the app brought up the one next to the one I was in 1 digit apart in identification codes. £100 fine. appealed and proved it was a legitimate mistake and I had paid to park in their car park 2 meters away for the full day but still made me pay £100 (reduced to £60). Park there 2 to 3 times a week loyal customer. NEVER AGAIN

Went into car park the one on cromer sea front , went to pay at mach saw the signs about car reg number , paid on the right hand side mach ( there were two ) put my money in for a whole day , went through the procedure of paying at no time did it ask for my reg of my car , if it did i missed it , but the system should not have allowed me to continue if it did , it went on to print ticket , i belive the mach i used was a old one using old ticket system , two weeks later get notice of nonpayment by then i had thrown ticket away . apealled with no joy

Shabby, arrogant, were not adverse to telling lies. Consider themselves to be bulletproof no mitigating circumstances allowed as soon as you drive into the car park your picture is taken that means you’ve entered into a contractual agreement with Baywatch. The signs are too small if you were used to parking in the car park that has suddenly been taken over by Baywatch You’re not looking for a sign not much bigger than a postage stamp with all the legal garbage printed on it. All perfectly legal! But is it? I’d put fifty quid into a crowdfunder in order to challenge the odious couple who run this company.

If I could post a review with NO stars I would.Dreadful. All I can say is that my daughter was right. Everyone was parking on the road outside the car park. I thought I was being a good citizen supporting the local community. It turned out to be an empty and expensive gesture. Daylight robbery!!!