MintRx Pharmacy Avis 

2 243
•
TrustScore 3 sur 5

3,0

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Lisez les avis des autres

Noté 1 sur 5 étoiles

I applied was approved for six months. Paid for it. It’s been a month and still haven’t received the product. If they were having problems giving people what they want this should have been an option... Voir plus

Noté 1 sur 5 étoiles

Was told would receive the prescription the next day. Recieved a shipping notice but they hadn't shipped anything just printed a label. Then didn't give a full refund.

Noté 5 sur 5 étoiles

Haley is awesome...she is a great pharmacist...works with you to make sure everything is right...answers all questions and concerns...would highly recommend mint rx to anyone...

Noté 5 sur 5 étoiles

I read some of the bad reviews and had some doubts but decided to go ahead and order LDN from them because the price is more reasonable than what I'm paying right now at my current provider. Ordered o... Voir plus

À propos de l'entreprise

  1. Pharmacie

Écrit par l'entreprise

Mint Pharmacy is your single source for Obagi RX products, and various prescription medications. Buy from a national, mail order pharmacy and save.


Coordonnées de contact

3,0

Moyen

TrustScore 3 sur 5

2 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

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N'a pas répondu aux avis négatifs

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3,0

Tous les avis

(2 243)

8 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

MintRx provides valuable services to help keep you healthy!

I’ve been getting my bioidentical hormones for hormones replacement therapy from MintRx for awhile now and they have always gone above and beyond. Im also grateful for their affordable pricing. It’s so difficult to find prescription custom hormone replacement products that you can feel safe using and are affordable . Do not underestimate this! I also buy my Obagi prescription skincare from them. Great prices and fast shipping.

4 juin 2021
Avis spontané
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Réponse de MintRx Pharmacy

Hello JJLLRR and thank you for the wonderful review! We are thrilled that you are letting other women know about our Harmony bHRT Program and your opinion as a participant. This is the best possible information for anyone that is looking into this program and we very much appreciate your letting others know.

Noté 1 sur 5 étoiles

Fraud!!Calling thier customer no answer…

!!Beware of this online ghost pharmacy!! I have been calling thier customer service. The system.puts me on hold.At d end of the long wait of about 45 mins. It says leave a message. And then says, Sorry but the user's mail box can't accept more messages.
It doesn't even have anyone to talk to at thier customer service. I was trying to purchase a drug that the transaction dnt go through.And they decided to charge my card for what I did not buy?
I will take ur name to the dirt. And u will loose more money that u embezzled from me.
And then.u sent me receipt of an invoice like I bought something form u.
If you are reading this Mint RX

U know those that u embezzled. My last name is white
Pls refund my money.

24 mai 2021
Avis spontané
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Réponse de MintRx Pharmacy

Hello Mr White, we will absolutely be happy to assist you with completing your order. Please do not hesitate to call us at 866-855-6468 and we will be 'happy to assist you. Our team is always eager to please our customers and we would love to help you.

Noté 1 sur 5 étoiles

I've used them for 2 tests

I've used them for 2 tests. However, on the 2nd test they set me an appointment that they never showed up to and when I called to complain Katie O'Brien will yell at your, tell you that you are lying and then calls the person who I was scheduled with to double check what I told her. When she found out I was telling the truth she yelled more, talked over me and hung up on me. I tried to call her for her bosses info but she wouldn't pick up. I had to call the main office to find him. She is making sure no one helps me now. She's one of those people who are more concerned about being "right" than helping a customer. She was "wrong" this time. Shame on her.

14 mai 2021
Avis spontané
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Réponse de MintRx Pharmacy

Hello Teresa and thank you for your feedback, we apologize that you had a frustrating experience. Please understand that we have processes set in place so that consultations are always scheduled and completed promptly by our providers. In your case the provider could not reach you after several attempts. We are happy to assist you with scheduling a consultation time that better suits your schedule. Give our Team a call!

Noté 5 sur 5 étoiles

Will use every time

I’ve used Mint rx many times over the years. Mostly for my Obagi rx skincare. I use retin a and the obagi c with Hydroquinone. They always have some type of coupon code I can add so that helps the steep price on Obagi products. Obtaining a prescription is super easy, just answering questions and a fee. I’ve never had an issues contacting customer service. Always prompt, helpful replies. Genuine products. All around good-great experiences.

27 avril 2021
Avis spontané
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Réponse de MintRx Pharmacy

Thanks for the 5-Star review Ashley. We truly appreciate it and try to make the ordering process as easy as possible.

Noté 1 sur 5 étoiles

BAD EXPERIENCE

Told me they cancelled my transaction without letting me know. Never received anything in terms of product or services or correspondence. Still charged my card and did not issue refund.

27 avril 2021
Avis spontané
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Réponse de MintRx Pharmacy

Hello Ho Chung. My name is Ray and I am the sales manager for Mint Rx. I could not find an order with your name on it. Please email me at rayg@mintrx.co with your order number so I can look into this for you. I know that we never charged your card. What you see on your statement is an authorization that will drop off soon. We don't charge a customers credit card until the order shipped. Also, if we did cancel your order, then the system alerts you via email and text about the cancellation. Most times, these emails are missed by the patient. The only time an order is cancelled is when the Dr. does not approve the script. We put our patients safety first. If there is a possibility of an adverse reaction with one of the medications we are prescribing, then our physicians will not approve. Please contact me so I can look into this for you. Thanks

Noté 4 sur 5 étoiles

Update to the previous review

Update to the previous review. Ray from Mintrx reached out to me, and my order was shipped the next day. I have received it, and I will see how effective it is. I am now happy they resolved their manufacturing and shipping issues.

22 avril 2021
Avis spontané
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Réponse de MintRx Pharmacy

Thanks for the update Mitch. Glad we resolved the issue and shipped your meds. Please let me know us know if you need anything else. You can always contact Ray directly at 786-663-2681.

Noté 5 sur 5 étoiles

Brilliant and helpful online pharmacy

Brilliant and helpful online pharmacy. Ordered medicines and received within half an hour. Such a quick service to have medicines on time.. Caring customer service indeed.

14 avril 2021
Avis spontané
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Réponse de MintRx Pharmacy

Thank you for the 5-Star review Reva. We try to make our fulfillment process as easy as possible.
Please let us know if you need anything else. Thank you

Noté 5 sur 5 étoiles

Absolutely amazing online experience

This is my first online review. I felt the need to submit a review after purchasing from this company for the first time. In search of prescription skin care I came across this company online and was absolutely blown away at how quickly they processed my ordered. I submitted my ordered on a Friday night and they had the entire order processed and delivered to my door 5 days later! Super impressed with the service and quality of products purchased. They have my business!

11 mars 2021
Avis spontané
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Réponse de MintRx Pharmacy

Thank you Melissa. My name is Ray Grobelny and I am the sales manager at Mint Rx Pharmacy. We try to process orders quickly and efficiently. The best part is you have a number of refills on account so reordering will be even q easier. Please call my cell or text me at 786-663-2681 if you need help with your refill. ALL PATIENTS CAN CONTACT ME DIRECTLY IF YOU NEED HELP WITH AN ORDER.

Noté 5 sur 5 étoiles

Pharmacy of the Future

OK Mint Pharmacy is doing a valuable for men. They were the first to offer an alternative to the heavily priced men's medication that is charged by CVS or Walgreens. They give a good price on Groupon and they are not the big box retail companies that back Pill Pack.

However they do have room for improvement. The professionals running this business are trying to get this company off the ground and therefore care for their customers. The only complaint I do have in the process for reorder with a prescription is lacking and needs improvement and the customer service need to have more ownership of the people they help.

One thing I have to give the 5-stars for is Ray has really helped me out in the process. And is trying to bring the price as close as they can to Pill Pack. Since Pill Pack is backed by Amazon, I am sure this is hard to compete with so I am comfortable paying a bit more if it means that Amazon is getting a little less of my pocket change.

5 février 2021
Avis spontané
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Réponse de MintRx Pharmacy

Hello Christopher. I hope you are doing well. As discussed, we had to confirm the dosage amount for the prescription with your doctor since it was not made clear. We are a NAPB accredited pharmacy that has to adhere to all applicable laws and safety standards. If the dosing information, is not clear or seems off, we need to do our due diligence and confirm all information with your physician, which we were able to do. I apologize with the delay with your prescription but in the end we are just protecting your well being. Thank you

Noté 5 sur 5 étoiles

Response was slow at first but after…

Response was slow at first but after one call the problem was taken care of. I have been nothing but pleased with the attention I have been given ever since. The staff responds quickly and explains things until you understand the protocol. Yes, I definitely will be a returning customer.

29 janvier 2021
Avis spontané
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Réponse de MintRx Pharmacy

Thank you Vicki. I am Ray Grobelny the sales manager at Mint Rx. We appreciate the review. We are always trying to improve our response times in order to better serve our customers. We appreciate the feedback and 5-star review.

Noté 5 sur 5 étoiles

Mint Rx is awesome

Mint Rx is awesome. Their prices are great, and they filled my prescription quickly. Their customer service department responded in a timely manner and kept me informed during the entire process. My meds arrived 2 days later to the house. Will be using them again in the future. Thanks again!!

24 décembre 2020
Avis spontané
Noté 5 sur 5 étoiles

5 Stars!

MintRx has always taken great care of my orders and prescriptions. They're quick to respond and prices are very low!

21 décembre 2020
Avis spontané
Noté 5 sur 5 étoiles

I’m not sure why there are bad reviews

Mint Rx is awesome!!! The client care team responded to my inquiries quickly and made sure my prescription was fulfilled quickly. I will be using them for all my pharmacy needs in the future. Thanks again!!

21 décembre 2020
Avis spontané
Noté 1 sur 5 étoiles

Scream Cream flop!

First of all it took way to long to ship but that was not the biggest problem. I have ordered Scream Cream in the past for my wife from another pharmacy in the past and the stuff worked extremely well. The Mintrx scream cream is almost like they forgot to put any medication in the base. I mean literally zero affect! We have tried it 4 times and literally got no benefit! Oh well. Back to the other pharmacy!

16 décembre 2020
Avis spontané
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Réponse de MintRx Pharmacy

Hi Brian,
We are sorry to hear that you are not satisfied with the service and product that you received from MintRx. We’d like to make this right!
Please provide us with your order number, we’ll have a team member call you today. If you’d prefer, you can speak to our Client Care Manager, Ray. His cell is 786-663-2681 or email to RayG@MintRx.co

Noté 3 sur 5 étoiles

Slooooow fulfillment good product

Products are good but 2 separate orders were both placed and had no action taken on them for 4 and 5 days. No reply, no confirmation. I have to recontact them each time and question where the order is. Eventually they got to the first one. I'm still waiting to hear back on the new order. Seems like they aren't in any rush to get things out. Maybe it's the virus. But they do advertise rapid processing and shipment. This is hardly the case.

4 décembre 2020
Avis spontané
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Réponse de MintRx Pharmacy

Hi Leonard,
Thank you for thanking the time to leave us feedback. I've brought your issue to the managers attention. We appreciate your patience and would like the chance to make it up to you. Please provide us with your order number, we’ll have a team member call you today. If you’d prefer, you can speak directly with our Client Care Manager, Ray. His cell is 786-663-2681 or email to RayG@MintRx.co

Noté 5 sur 5 étoiles

Outstanding

I'm not sure where any poor reviews are coming from. My experience from the beginning was excellent. They responded immediately and graciously to my questions, they conduct their necessary due diligence to ensure you are who you're claiming you are, and they send the product immediately. Perfection!

23 octobre 2020
Avis spontané
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Réponse de MintRx Pharmacy

Thank you Larry! We greatly appreciate you taking the time to share your experience with us. :)

Noté 5 sur 5 étoiles

Well everything was going well until I…

*edit: so the package came yesterday. Seems like it was a Fed Ex issue/mix up and not Mintrx at all. YAY!

Sorry MintRx, I wasn’t able to call you guys back! Having been having technical issues with my phone.😅

Well everything was going well until I just never got my order. haaaaaa. It sucks because that wasn't cheap and I can't afford to replace it. I'm really bummed.

6 octobre 2020
Avis spontané
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Réponse de MintRx Pharmacy

Hi Seanna,
We are sorry you had this experience. Federal Express indicated that the package was delivered to your address on 9/23 at 1:21 PM. We have been trying to reach you by phone and text to confirm delivery. We would be happy to help you and make additional arrangements if necessary . Please call us at 1-866-855-6468 or text us at 866-217-1252. We look forward to helping you further.

Noté 3 sur 5 étoiles

I will update when I receive the rx

I will update when I receive the rx. I chose flat rate shipping but no time frame was provided. I tried to call on a Saturday. Website says they’re open on Saturday. Message recording when I called said they were closed and only shared M-F hours. I am wondering if the hours are just wrong? When should I expect my RX?

19 septembre 2020
Avis spontané
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Réponse de MintRx Pharmacy

Hi Ash B, I'm sorry you had this experience. Standard shipping usually takes from 4 -7 days and you should have received a tracking number by email when your order shipped. If you still haven't received your order please call us at 866-855-6468. Our customer care group is available to take your call M-F 9:00 AM to 5:00 PM and we would love to get you all squared away.

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