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Lisez les avis des autres

Noté 1 sur 5 étoiles

I ordered several items, Nicotine base and VG etc £95.96 total. Owner gave me a royal mail tracking number but it just said they hadn't received it yet. I spoke to owner and he said he would resend th... Voir plus

Noté 5 sur 5 étoiles

Placed an order which was never received. Attempted to contact them by email and received no response. The bank had to refund me as Mistervape just took the money and ignored me. As my first order and... Voir plus

Noté 5 sur 5 étoiles

Delivery - Very good delivery time, delivered within 3 working days. Dispatched on time and tracking number given. Customer service - I didn't need to contact mister vape, everthing went through... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Had a bit of an issue with delivery & initial response to emails, but Jay in customer services has been a star - Evri lost my parcel, proof of which was attached in the email so it was not an excuse.... Voir plus

À propos de l'entreprise

  1. Magasin de cigarettes électroniques
  2. aussi dans
  3. Bureau de tabac
  4. Exportateur de tabac
  5. Grossiste en batteries
  6. Magasin de batteries
  7. Magasin de vaporiseurs

Écrit par l'entreprise

MisterVape.co.uk is a leading online retailer of vaping products in the UK. We offer a wide range of e-cigarettes, e-liquids, and vaping accessories from top brands at competitive prices. We also have a team of experienced vapers who are available to answer any questions you may have about vaping. We are committed to providing our customers with the best possible shopping experience. We offer free shipping on orders over £30, and we have a 30-day money-back satisfaction guarantee. We also offer a loyalty program that rewards our customers for their repeat business. We are proud to be a member of the Vaping Industry Association, and we are committed to responsible vaping. We only sell products that meet the highest safety standards, and we offer educational resources to help our customers vape safely and responsibly. If you are looking for a reliable and trustworthy source for vaping products, then MisterVape.co.uk is the place for you. We offer a wide range of products at competitive prices, and we are committed to providing our customers with the best possible shopping experience.


Coordonnées de contact

4,1

Bien

TrustScore 4 sur 5

703 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 15 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

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4,1

Tous les avis

(703)

61 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Thank you for my order that was…

Thank you for my order that was delivered in very good time. I purchased some 100ml nicotine bottles arrived in good condition and packaged very well indeed.

Excellent from the beginning of the order until the endg of the order.

29 décembre 2025
Noté 5 sur 5 étoiles

Absolutely spot on- great price, fast delivery and a solid kit.

Can't fault mister vape, was on the hunt for a legend 5 kit, and came across mister vapes shop. The offer was much better then others i had seen. An actual proper bargain for a change.

So simple to place the order, everything was easiy laid out for me. check out was very quick and p[ainless. Got an instant order confirmation and delivery was super quick.

You can tell straight away that this kit is a super well built kit. Solid build and very comfortable in the hand. It feels like it's made to last.

Performance is great, used it a day now and it's very powerful. What really stood out for me is the quality of the product, can tell it's legit straight away.

Battery life is great and flavour is very clean.

No drama, no emails no wondering where my order was everything tracked and delivered as per there say so.

One of the better vape purchases i've made in a long while.

22 décembre 2025
Noté 5 sur 5 étoiles

Super

Super. Service. Excellent delivery time, just in time for xmas.

Wrapped very well.

22 décembre 2025
Noté 5 sur 5 étoiles

Very good!!!

Very good!!!! Service, was good. thank yuo.

9 décembre 2025
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Réponse de Mister Vape

Hi John,

Thank you for your review,

Kind regards,
Mister Vape Team

Noté 5 sur 5 étoiles

Just made my first order with…

Just made my first order with mistervape. It feels like christmas come early, the amount of products i got for the price, was just simply theft!
I've been able to get about £40's of stuff for like £5, well happy with my purchase.

Hopefully it should arrive soon :)

9 décembre 2025
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Réponse de Mister Vape

Hi Stacey,

Thank you for your review,

Kind regards,
Mister Vape Team

Noté 5 sur 5 étoiles

Super customer service

Super customer service, i purchased some nicotine that arrived and i wasn't able to mix it up right. Jay at the customer servie team with mister vape walked me through the mix, sent me a calculator and made sure my mix was dead correct. So happy with the outcome of my mix and the service was just incredible

3 décembre 2025
Avis spontané
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Réponse de Mister Vape

Hi Callum,

Thank you for your review,

Kind regards,
Mister Vape Team

Noté 5 sur 5 étoiles

I ordered a 1 litre bottle of base…

I ordered a 1 litre bottle of base mixc, from mister vape, and i very impressed with the service, the website was very easy to naviaget and locate the product i needed. the ordering process was really easy.

I received updates from the time i ordered to the time it was delivered, it was delivered by evri, which usually i hate, but it arrived within 2 days.

The quality of the base mix is really good, exactly what i was expecting. actually if not better.

What stood out for me was the fast and easy process of my order. everything just felt very smooth to do. They have defo earned a 5 star review from me.

19 novembre 2025
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Réponse de Mister Vape

Hi Mrs Bertoff,

Thank you for your review,

Kind regards,
Mister Vape Team

Noté 5 sur 5 étoiles

Super quick delivery

Super quick delivery. Great eliquids. Flavours were immense.

Even got a free key ring from oxva.

7 novembre 2025
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Réponse de Mister Vape

Hi there,

Thank you for the great review! We’re really happy to hear your order arrived super quickly and that you’re enjoying the e-liquids — it’s always great to know the flavours hit the mark.

And we’re glad the little free OXVA keyring was a nice surprise too!

Thanks again for choosing Mister Vape. If you ever need anything, we’re always here to help.

— The Mister Vape Team

Noté 5 sur 5 étoiles

I would like to thank the team at…

I would like to thank the team at mistervape for helping me through my order. I had trouble with my order because i ordered the wrong pods for the wrong kit i purchased.

When i contacted mister vapes customer service team, they were so helpful in helping me sort out the mess i caused by myself.

They accepted my return and replaced them with the pods that should have purchased with my kit.

The pods i should have purchased were £3 more, but they didn't ask for any payment, they just said don't worry, it's on us.

Really happy i've received my full order completely, al be it that it was my fault when ordering.

I'm new to vaping and ddidn't know that vaping was quite as techincal as this.

However i was helped through massively and i can't thank them enough.

7 novembre 2025
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Réponse de Mister Vape

Hi there,

Thank you so much for your kind review — we really appreciate it!

We’re really glad we could help you get everything sorted with your order. Mistakes happen all the time, especially when you’re new to vaping, so we’re more than happy that our customer service team were able to guide you through it and make the exchange as easy as possible.

It’s great to hear that your replacement pods arrived and that everything is now complete for your kit. We’re always here to make things simple and stress-free, so covering the small price difference was our pleasure.

Thank you again for choosing Mister Vape, and if you ever need help or advice as you continue your vaping journey, just let us know — we’re always here to support you.

— The Mister Vape Team

Noté 4 sur 5 étoiles

Good

Good, just wished they didn't use evri as the delivery service. There poor in my area.

7 novembre 2025
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Réponse de Mister Vape

Hi there,

Thank you so much for taking the time to leave us a review — we really appreciate it! We’re glad to hear you were happy with your order overall.

We completely understand your concern about Evri, as delivery standards can vary depending on the local depot or driver. While Evri is one of our couriers, we do also offer Royal Mail as an alternative option for future orders if that works better for you.

We hope to see you shop with us again soon, and please don’t hesitate to reach out if you’d like us to send your next order via Royal Mail — we’re always happy to help.

Kind regards,
Jay
The Mister Vape Team

Noté 5 sur 5 étoiles

Honestly one of the best companies I’ve…

Honestly one of the best companies I’ve ordered from!

I don’t usually leave reviews at all, but the team at Mister Vape really deserves one. I’ve ordered from them a few times now and every single order has been faultless. The products are always exactly as described, great quality, and really well priced — you can tell they genuinely care about what they sell and the experience their customers have.

Any time I’ve had a question, they’ve replied although sometimes a little slow, but they have always gone out of their way to help. It’s not like dealing with one of those big companies where you’re just a number — you actually feel looked after and valued as a customer, just like speaking to them as a friend.

Delivery has always been super fast, everything packed properly and arrives in perfect condition. Even when I had a small query about an order once, they sorted it straight away with no hassle at all. It’s that kind of service that makes such a difference.

I’ve now made Mister Vape my go-to site for all my vaping stuff. It’s rare to find a company that’s so reliable, honest, and easy to deal with these days — but they’ve nailed it.

Can’t recommend them enough — five stars from me every time!

5 novembre 2025
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Réponse de Mister Vape

Hello Gary,

Thank you for your kind review.

Much appreciated,

Jay
Mister Vape Team

Noté 1 sur 5 étoiles

Not worth the Hassle

I ordered 2 items on the 15/10/25 but only one of them was sent out , 3 emails later and on the 24/10/25 they finally emailed to say they had refunded £16.99 which I still haven't received . The email states 10 working days and could be a further 14 depending on the bank REALLY !!! in this day an age a refund should not take that long especially for a product they had no intention of sending . I think the next step has to be a charge back , and possibly Trading Standards I get its only a small refund but it's the principal . I'm not being had over by a company that I have put trust in to purchase from . I would never recommend this company to anyone plenty more Vape stores that do actually care about their customers

15 octobre 2025
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Réponse de Mister Vape

Hi Stephanie,

We’re sorry to hear about your experience. A refund for £16.99 was processed on 24/10/25 as confirmed in our email. Once a refund is issued, it leaves our system immediately — any delay after that is due to the bank or card provider’s own processing times, which are unfortunately beyond our control.

Please rest assured your refund has been issued, and if you’d like proof to share with your bank, contact us at support@mistervape.co.uk

Kind regards,
Jay
Mister Vape Team

Noté 1 sur 5 étoiles

Wrong items received

I've ordered Molicell P45B 45A batteries and i received Fogstar 10A batteries! Sent them back and waiting for a refund... Not a pleasant experience

28 octobre 2025
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Réponse de Mister Vape

Hi,

We’re very sorry for the mix-up with your order — that’s not the experience we want for our customers. It looks like the wrong batteries were sent in error, and we completely understand your frustration.

Once your return has been received and processed by our returns team, they’ll issue a refund for you. You’ll receive an email confirmation as soon as it’s completed.

Thank you for your patience and for bringing this to our attention.
Kind regards,
Jay
MisterVape Team 💛

Noté 5 sur 5 étoiles

Great company

Great company. Fast delivery.

24 octobre 2025
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Réponse de Mister Vape

Hi Ritch,

Thank you for your recent review.

Much appreciated,

Kind regards,
Jay
Mister Vape Team

Noté 5 sur 5 étoiles

Smooth and easy ordering from start to…

Smooth and easy ordering from start to finish. Got some cracking 99p deals here, with some really good eliquids.They have tonnes of products online and some great special deals. Service was top notch and highly reccommended.

5 août 2025
Avis spontané
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Réponse de Mister Vape

Hi Nathan,

Thank you for your recent review.

Much appreciated

Kind regards,
Jay
Mister Vape Team

Noté 5 sur 5 étoiles

Truly fantastic service

Truly fantastic service, the 72mg nicotine is high quality. Super customer service. A real pleasure.

14 octobre 2025
Avis spontané
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Réponse de Mister Vape

Hi Wayne,

Thank you for your recent review,

Much appreciated,

Kind regards,
Jay
Mister Vape Team

Noté 5 sur 5 étoiles

Quickly arrived

Quickly arrived
Good products
Excellent service
First time customer

15 octobre 2025
Logo de Mister Vape

Réponse de Mister Vape

Hi Jo,

Thank you for your recent review,

Much appreciated,

Kind regards,
Jay
Mister Vape Team

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