Modern Group Avis 

136
TrustScore 4 sur 5

4,1

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Modern group is amazing Chris the sales consultant was very polite very informative great work with a good sense of humour . Michael ping the who fit all the rollers shutters was sensational you can... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

Agreed to a quote after a web enquiry. Your salesperson was told over 10 times that we weren’t in a position to make a decision today. Wouldn’t take no for an answer. The high pressure sales techni... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Really happy with our outdoor roller shutters. The whole process was smooth, and great customer service from the Modern team from start to finish. We were very happy with the result, so had them put o... Voir plus

Noté 5 sur 5 étoiles

We had 2 outdoor blinds installed on the alfresco for shade and to keep the area dry. The process was smooth with clear communication. High quality materials. Very happy with the install.

À propos de l'entreprise

  1. Magasin de rénovation
  2. Magasin de rideaux et stores
  3. Magasin de garnitures de portes et fenêtres

Écrit par l'entreprise

Modern Group is proud to be one of Australia’s largest family-owned home improvement companies. We deliver stylish and affordable solutions to Australian homes. We are industry leaders in roller shutters, plantation shutters, outdoor blinds, louvre shutters, and roof restoration, including roof repairs and roof leaks. We are dedicated to exceptional craftsmanship and customer satisfaction. When you choose Modern, you benefit from: Unmatched professional service before and after sales, upholding the highest integrity to ensure public trust. A commitment to honouring our guarantees, both in word and spirit. Discover our extensive range of window shutters and home improvement solutions tailored to suit your style and needs. Experience the Modern difference today - call us on 13 11 78! Transform your home with Modern Group’s innovative and reliable products.


Coordonnées de contact

4,1

Bien

TrustScore 4 sur 5

136 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 79 % de ses avis négatifs

Répond généralement dans un délai d'un mois

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,1

Tous les avis

(136)

83 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Roller shutters

I've had the roller shutters installed for more than two years now and have had no problems. I'm impressed by the professionalism of the Modern Group.

26 juin 2026
Avis spontané
Noté 5 sur 5 étoiles

Everything was fantastic

Everything was fantastic. From quote to finish , the process went very smoothly. Dealing with the staff over the phone, the consultant visiting, measurements were taken a few times for accuracy to the installation. Will be contacting Modern in the future for more installations. Thanks to everyone.

2 juin 2026
Avis spontané
Noté 5 sur 5 étoiles

Fantastic experience from start to finish

Fantastic experience from start to finish. The team was professional, friendly, and communicated well throughout the process. The installation was completed efficiently and to a high standard, and the outdoor shutters look amazing. Highly recommend!

29 mai 2026
Avis spontané
Noté 5 sur 5 étoiles

We ordered two large custom made…

We ordered two large custom made outdoor motorised blinds from Modern Group . Modern were excellent to deal with, very professional, from sales through to procurement they kept us up to date with our order and the installation date. Our installation was challenging but their installer did a great job of completing it. The quality of the blinds is great. We have had external blinds installed in two other properties and Modern were much easier to deal with. We would have no hesitation in recommending them.

30 janvier 2026
Avis spontané
Noté 5 sur 5 étoiles

Modern group is amazing Chris the sales…

Modern group is amazing Chris the sales consultant was very polite very informative great work with a good sense of humour . Michael ping the who fit all the rollers shutters was sensational you can see he loves his job he solves if Anthing arises straight away gives you the best honest advise. Very happy smiles sensational sense of humour. Sensational roller blinds very high quality. They come some time in June

24 juin 2026
Avis spontané
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Réponse de Modern Group

Hi Robert,
This made us smile. What a ripper review, thank you!
We'll let them both know. Cheers.
Regards,
Cas

Noté 5 sur 5 étoiles

Outdoor Blinds

I installed outside electric blinds. They have been a fabulous addition to my home, providing more comfortable and safe living conditions. In summer they help keep my house cooler and in Winter they keep it warmer.
Staff are professional and knowledgeable. Highly recommend the blinds.

22 juin 2025
Avis spontané
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Réponse de Modern Group

Hi Robyn,

Thanks so much! It's great to hear the blinds are doing their job year-round, that's exactly what they're designed for. Really appreciate the recommendation!
Regards,
Cas

Noté 5 sur 5 étoiles

We are extremely happy with the service…

We are extremely happy with the service and product we received from Modern. The whole process from start to finish was easy, hassle-free and professional, and the end result was exactly what we wanted. The pricing was competitive - we did shop around, the workmanship was excellent, and the installation was completed to a very high standard. It looks fantastic, adds another level of safety and security to our home, and does a great job of blocking out noise. It was also great dealing with a trusted Aussie company that made the entire experience straightforward and stress-free. Highly recommended.

19 juin 2025
Avis spontané
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Réponse de Modern Group

Brilliant, thank you, Paul! Thanks for choosing us that means a lot. Enjoy the extra peace, quiet and security, and don't hesitate to get in touch down the track!
Regards,
Cas

Noté 5 sur 5 étoiles

Modern was so easy to communicate with

Modern was so easy to communicate with. I am very happy I chose to use Modern for my shutters. I love them! This is a professional business who treat their customers with respect. Overall a very positive experience. I would definitely use Modern in the future.

18 avril 2026
Avis spontané
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Réponse de Modern Group

Hi Dana,
Ah, love hearing this, thank you! So glad the shutters hit the mark and that the whole experience felt easy from your end. We'll see you next time!
Regards,
Cas

Noté 4 sur 5 étoiles

We are very pleased with the blinds … but company policy!

We are very pleased with the blinds that Modern Group installed in our back garden pergola. The product quality is excellent, the blinds operate smoothly, and they have significantly improved the usability of our outdoor space.

A special mention goes to John, the installer, who was professional, friendly, and responsive. After we noticed a small leak following heavy rain, John returned within a week to investigate and rectify the issue, which we greatly appreciated.

The reason for our 4-star rating relates to the final stages of the project. We were contacted by the accounts department and asked to make the final payment before the electrical installation and final commissioning had been completed. We were advised this was company policy so that the installer could be paid that week. While we understood the explanation and did make the payment, we felt somewhat pressured to do so given that the project had not yet been fully completed.

Overall, we are very happy with the finished product and the service provided by John, and would recommend Modern Group to others considering outdoor blinds.

2 juin 2026
Avis spontané
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Réponse de Modern Group

Hi Peter,
Thanks so much for the detailed feedback, and we'll absolutely pass on the kind words to John. He'll be chuffed to hear it!

We also appreciate you flagging the issue that's genuinely useful for us to hear. Thanks again for sticking with us through it all!
Regards,
Cas

Noté 5 sur 5 étoiles

Great job and fast turnaround time for installation

The customer service and follow through from start to finish was great. The job was booked in and done quickly, within about 2 weeks from the first consultation.
And then the follow up to see if everything was alright after installation. The only minor concern I had was the clean up after installation could be more thorough.
Other than that a very smooth experience.

1 juin 2026
Avis spontané
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Réponse de Modern Group

Hi Tim,
Cheers for the honest feedback, really appreciate it! Stoked to hear the whole process came together quickly and that the follow-up landed well. Thanks again for choosing us!
Regards,
Cas

Noté 5 sur 5 étoiles

Had a great experience with Modern…

Had a great experience with Modern Group - the sales rep was easy to deal with, quick turnaround of blinds and straight forward install. Highly recommend if you are looking for blinds, extra points for being locally manufactured!

22 avril 2026
Avis spontané
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Réponse de Modern Group

Hi Elly,
Really glad the whole process felt easy from go to go, that's what we're here for. Thanks for the recommendation!
Regards,
Cas

Noté 5 sur 5 étoiles

Very reliable

Very reliable , fantastic service and great job

8 février 2026
Avis spontané
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Réponse de Modern Group

Hi Simin,
Cheers, Thanks for trusting Modern Group.
Regards,
Cas

Noté 5 sur 5 étoiles

The modern group highly recommended

The modern group, staff and installer were always very helpful courteous and was able to provide solutions to my concerns about my safety and energy bills. They provided the option of a battery operated window controller (instead of wiring in)which could be recharged and thicker insulation to help lower my energy bills and stronger roller blinds for my saftey

19 mai 2026
Avis spontané
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Réponse de Modern Group

Hi Debbie,
Thank you for sharing this! It's great to know the team took the time to really listen and work through your specific concerns rather than just offering a one-size-fits-all solution. Enjoy the peace of mind and the savings on those energy bills!
Regards,
Cas

Noté 1 sur 5 étoiles

Poor Quote Experience

Unless you want to make a decision straight up. Do not ask for a quote.
Worst experience ever. Quote took almost 2 hours and were given a crazy high 'retail' price which then dropped to a tonight only price and when we said no, we had received lower quotes, she got on the phone and dropped the price again. It was less than half the original figure but tonight only.
She would not take no for an answer.

Be warned.
I was told an hour for the appointment. I thought surely not, other companies have been half hour max. But no it was almost 2 hours before she would leave.
How about give people more time to think about the quote as well or at least warn in advance as I would've cancelled the appointment if I knew and it would've saved both our time.

11 juin 2026
Avis spontané
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Réponse de Modern Group

Hi Renee,
Sorry to hear about your experience. Could you please share your best contact number and postcode at customercare@modergroup.com.au so we can escalate this to our branch manager?

We look forward to hearing from you.
Regards,
Cas

Noté 5 sur 5 étoiles

We had a great experience dealing with Modern

We had a great experience dealing with Modern and are very happy with our outdoor blinds. The person who initially came out to our house was friendly, helpful and knowledgeable. Our installer did a great job and we are very pleased with the quality and look of the blinds.

11 juin 2026
Avis spontané
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Réponse de Modern Group

Hi Belinda,
We'll pass your kind words on to the team, they really do take pride in getting it right. Enjoy the new outdoor blinds!
Regards,
Cas

Noté 5 sur 5 étoiles

Roller Shutter purchase

from my first enquiry the process from quote to installation was easy and timely.
Modern were Professional to deal and will use again for future work.

28 mai 2026
Avis spontané
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Réponse de Modern Group

Hi Michael,
Thank you for the kind words! We're really glad the whole experience felt straightforward from start to finish, that's exactly what we aim for. Looking forward to working with you again on future projects!
Regards,
Cas

Noté 4 sur 5 étoiles

Very happy with our outdoor blinds

Staff were easy to deal with when making an appointment and their salesman turned up on time to complete the measure and quote. The installer dropped in to double check the measurements and they were installed 3 weeks later.
Very good quality blinds and would recommend.

22 mai 2026
Avis spontané
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Réponse de Modern Group

Hi Mark,
Great to hear the process felt organised from the first appointment right through to installation. Happy to help anytime :-)
Regards,
Cas

Noté 4 sur 5 étoiles

Had a great experience

Had a great experience. The roller shutter we had installed looks great and very easy to use. It was an easy experience from start to finish.

12 mai 2026
Avis spontané
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Réponse de Modern Group

Hi lam,
Thanks for sharing your experience, and we would love to see some pictures :-)
Regards,
Cas

Noté 5 sur 5 étoiles

Very Happy

No-nonsense salesman experience. Prompt delivery and installation. Extremely happy with the product after a couple of years of use.

9 juin 2025
Avis spontané
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Réponse de Modern Group

Hi Richard,
Thanks for coming back to share that. Happy to help anytime :-)
Regards,
Cas

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