I’ve gotten two beautiful rings from Moi Moi and was served by Mariana both times. She is professional, friendly and very knowledgeable! I was extremely satisfied with both the customer care and the p... Voir plus
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Amazing service! big shoutout to Xuan, didn't expect to be buying for myself but her product knowledge and suggestions to my taste were spot on. Highly recommended!
This is now my 4th time coming back to moimoi, first my engagement ring, some timeless one of a kind jewelry and both my future husbands and my wedding bands. Each time we've come back we've had secon... Voir plus
Customer service from start to finish is always great at Moi Moi, each and every staff member is receptive and are willing to go above and beyond. We have shopped here several times now and plan to co... Voir plus
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Super helpful throughout the whole…
Super helpful throughout the whole process. Between service provided and the entire experience. Can highly reccomend
Their service is fantastic
Their service is fantastic! They were so helpful. They’re super patient and super helpful! Would recommend!
Excellent service
Lindy, Lauren & Xuan were absolutely fantastic ! Loving the service, and the ring looks amazing. We’re both so happy. Definitely recommend Moi Moi
Great service
Great service, very polite. Explained everything and were super helpful!!
Xuan was very welcoming and extremely…
Xuan was very welcoming and extremely helpful with choosing my partners engagement ring.
Had a seamless experience at Moi Moi
Had a seamless experience at Moi Moi. From the moment I stepped in store the service was top notch. Would like to thank Mariana for all the help in choosing the ring.
Xuan made the selection process very…
Xuan made the selection process very easy for someone who has little knowledge of jewellery. Highly recommend.
Amazing service
Amazing service! big shoutout to Xuan, didn't expect to be buying for myself but her product knowledge and suggestions to my taste were spot on. Highly recommended!
Good customer services
Good customer services. Xuan is so so nice. I like her!
LIndy was extremely helpful during the…
LIndy was extremely helpful during the whole process to get not only the wedding bands but the engagement rings as well . Highly recommended
Lindy was very welcoming explained…
Lindy was very welcoming explained everything and overall provided a wonderful experience
Warm and prompt service from Marianne…
Warm and prompt service from Marianne and Lindy!
Poor standard and resolution
My husband purchased a ring for me that was quite delicate so I bought two matching bands to strengthen it from each side. That was 21 months ago and the ring has been back in (to Melbourne store) 4 times to fix. Each time the team have said that it's my fault, it's been bent out of shape, I've been harsh with wearing it that the stone has loosened etc etc. It's supposed to be platinum so should be durable and I have been married many years with a wedding ring and engagement ring on my other hand from a different jeweller with NO ISSUES whatsoever. None. The Moi Moi ring on the other hand, flimsy, the stone is always loose despite repeated fixing and I'm just so disappointed with the quality. This was not cheap either but to be told it's my fault when I've worn rings all my life and have had no issues yet this one being in 4 times is not questioned on their workmanship at all from their side. Disappointing.
Personable, top tier service
Cathy was extremely personable when helping with our wedding ring purchase. She made us feel special and provided exceptional service throughout the entire purchase experience.
I would strongly recommend MoiMoi for any jewellery needs
Friendly, quality and highly recommend!
We were served by the lovely Lindy! She was super helpful and insightful through the whole process. I knew nothing at the start and she guided us through all the nuances and details of selecting both the engagement and wedding ring. Highly recommend and amazing service and quality beautiful rings!!
Jessica at Moi Moi
Jessica at Moi Moi, Sydney, was absolutely wonderful in helping us choose our engagement ring. She took the time to explain every little detail, answered all our questions patiently, and made the whole experience feel so easy and special. She was also incredibly helpful with the discounts and made sure we got the best possible value.
Thank you so much, Jessica, for making such an important purchase a memorable experience. We truly appreciate your time, knowledge, and genuine care. Highly recommend Jessica and the Moi Moi team! 💍✨
Moimoi provides great experience
Moimoi provides a great experience to help us choose our jewellery set for our wedding. Excellent communication from the start until the pick up. Recommended if you are looking for a gift for special event.
The moi moi team has been amazing to…
The moi moi team has been amazing to work with. They made an amazing ring that blew me away... Thank you Shakira and Xuan for helping me throughout the journey.
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