Moorcroft Beds Avis 

Bed is great and as described/pictured however delivery driver not very helpful. Just left at bottom of my stairs and was unable to close door. No attempt to help manoeuvre in to enable me to close door.

First time ordering from this website & I was pleasantly surprised at how nice my bed was! It was delivered quickly and easy to put together. So happy with the final look. Looks a lot more expensive than it was.

Great beds at great prices fast delivery solid well built beds

Our bed arrived very quickly and is exactly what we were looking for. The delivery man was so helpful and brought each heavy box into the house for us which was highly appreciated. The bed is stunning and such a bargain for the quality! Couldn’t recommend enough and I have advised all of my friends to purchase from Moorcroft Beds!

I was panicking ordering a bed offline but had no reason too. Great quality bed and looks amazing in my bedroom. Very happy! 👌

I bought an excellent bed, the material is great.
If I ever need to buy a new bed in the future, I would definitely buy one again.

As well as being the most reasonably priced out there, we found that Moorcroft Beds were very accommodating. We had a change of heart when it came to the colour of our bed and without any fuss or hassle this was accommodated for, so thank you. The bed is sturdy and strong and came with good quality fittings.

Came on time, happy with the bed and quality. Will purchase again.

Was initially anxious after ordering 2x king size beds and reading past reviews. However beds can promptly and delivery driver was lovely. We decided we wanted to exchange 1x bed due to colour preference, we were able to get in contact with the company who arranged prompt exchange of the bed and were very grateful for this.

Thank you Moor Croft beds. We would recommend this company.

Very happy with my purchase, my daughter love her beautiful house bunk bed ❤️ Thank you Moorcroft Beds for this beautiful, quality bunk bed! ❤️

Very happy with this bed! It looks super luxurious and high quality, great value for money and seems high quality so hoping these will last for many years. Would definitely recommend and use again!

This company have taken my money for a sample fabric and no acknowledgement of order, email address fails, I don't believe this is a legitimate company, beware!

ABSOLUTELEY AVOID THIS COMPANY AT ALL COSTS. Bed delivery appointments missed twice, pieces missing and wrong size when it arrived, not straight when put together, and generally poor quality. Aftercare has been even worse with delays in collecting the bed, ignoring emails and phone calls and have still not refunded me 5 days after eventually collecting it. Now in discussion with credit card company to effect a chargeback claim

We ordered our bed in November, after a small issue with the headboard it was quickly rectified and replaced, Danny was very helpful with the customer service, I would recommend

What a great and reliable company. Deliveries were delivered on time. We had a small issue with one of the beds and issue was resolved in super quick time. i would highly recommend using this company for your beds. Excellent customer service and so professional.
Thanks

Warning!! Do not buy a bed from this company first bed come the head bored and sides didn’t match up they replayed it with a second bed and the man set this one up he had to move the holes to make the bed match up (still wasn’t perfect match) but I thought it will do only one of the sides had a rip he said he would have to come back with a replacement side,, another week later a different man brought the replacement side but said he couldn’t set this up as he didn’t know how to which was no good as I wasn’t able to move the holes/screws to match they said they would have to send someone else, the second time they turned up they didn’t tell me and I was on my way out to a hospital appointment so they had to arrange a third time a week later, a man turned up to do this went and had a look an informed me he couldn’t do it as he needed two men to do it and was on his own,, a forth time was arranged for today by email I have proof I waited in all day and called around 4 to see where they was to be told I wasn’t down for today,, I have now told them to pick the bed up and want a full refund to which they have now said Saturday which is going to leave us sleeping on a mattress till we can find a new bed right on top of Xmas!!!

Bed arrived on the Saturday but they forgot the mattress,got told I had no option but to wait til Tuesday,Tuesday came and I got a call saying it won’t be til Thursday.I had to chase them for an update,they wasn’t sorry.real shame as the bed and mattress are really lovely just their customer service let them down,still waiting for £50 compensation that I was told I would get when the mattress is delivered.

The quality of my bed is excellent and looks exactly like the pictures, I love it!

My bed arrived damaged, with small tears and black marks on several pieces (it is cream so these were very obvious). It also came with very few screws and no instructions. I contacted the company 6 times to ask for a refund, or a new bed, or just the correct fittings and one piece (the most damaged) replacing- still I received nothing. Then the company has the cheek to email asking me to review them on Trustpilot? I cant recommend avoiding this company enough. I still have a guest bedroom with a half built, worn looking bed in it.