Moorside Legal Services Avis 

Moorside legal like to bully defendants in a style which is copied directly from BW Legal. This is both misleading and untrue. Courts do not entertain this sort of behaviour and they don't mind people getting help from forums. Moorside legal should know better then to act as bullies in threatening unreasonable costs(they don't seem to understand using Internet forums does not constitute unreasonable behaviour)

The below is what moorside legal sent in response to my defence

I am happy and proud to use MSE forum.

"we are familiar with these types of defences which we know are templates produced from internet forums.

such templates bear no relevance and rarely seek to resolve the dispute just frustrate the matter and waste time.

for that reason we do not intend to respond substantively to correspondence like this. We invite you to properly address the matter at hand and if you do not believe the debt it owed, explain why.

Correspondence of this type does not assist with narrowing the dispute and any time spent responding is disproportionate to the matter.

if you continue to send correspondence of the same nature that is clearly not your own words, we will consider this to be unreasonable behaviour. We will raise your unreasonable conduct at court, if a claim is issued, to submit you should be liable for our clients cost.”

They tried to sue me on behalf of G24. Yet the claim had already been decided. Moorside legal refused to listen to me. So I had the claim struck out and costs of over £900 awarded against their client..
Moorside legal refused to listen but the judge sorted them out.

I also had the displeasure of this firm saying that i was wrong using Money Saving parking (parking boards) was against court protocol and that I could have costs awarded against me.
However I have since had this proved wrong

I spoke to Marc today who was absolutely amazing. Marc has gone above and beyond to help and assist me with my case. I felt he was very understanding especially when I told him my case has been affecting my mental health and I couldn't stop crying. Yet he was able to make me smile and reassured me that he will help me. This man really deserves some recognition and a bonus! Excellent service and was quick to answer the phone. Thank you again Marc I really hope you can help me and I'm sorry again for being a crying mess. 100% great guy x

I called them to discuss about phone calls which i was receiving again and again regarding some outstanding balance.The lady who answered phone was very rude.instead of sorting out matter or settling down she ended up with threatning behavoiur .

The agent clair was more than helpful and was really understanding. Thank you for your help

Had cause to contact this company. Amanda could not have been any more helpful. Don't be afraid to contact them.

Speaking with your fantastic understanding rep Claire, made dealing with the issues much less of an issue.

Mark was absolutely amazing, very helpful and friendly. His customer service skills are amazing.

I would like to thank Mark from Moorside Legal.
Mark has gone above and beyond to help and assist me with my case.
He's informative, knowledgeable, and willing to spend the extra time to figure out the very best solution for his clients.
Mark made me smile and helped me to remember that people go through bad times but there is always light at the end of the tunnel :).
This man really deserves some recognition and a bonus! Excellence isn't easy to come by!

First Class.
I was really upset with my situation when I called on the phone, the person I spoke with was kind and understanding he put me at ease and managed to find a solution.
Thank you so much for your help!

Spoke with your representative Mark very helpful and took the time to understand the information.

They mislead people over parking "debts" for which they act as litigators
I received one for their template letters for pcm
However moorside legal were extremely misleading to say the least and I got better advice on what to do via mse forum
They don't actually give you the truth or the facts
They don't tell you to contact the landowner to have a pcn cancelled.

My experience talking to Marc, when I was in quite a stressed and fed up situation was a breath of fresh air. He listened patiently to my problem. Dealt with it quickly and with understanding. He really did lift a weight off my shoulders, after an awful experience with another company.
Impressed with moorside legal services customer service availability (phone answered quickly) and their professionalism.
Thankyou once again

Have to say i found experience a bit daunting but the lady answering the phone was very understanding and very help to my my circumstances which i automatically felt relieved about.
Thank you

I was treated with respect by Aatif. He had a job to do, but made my experience a lot easier to handle.

More people need empathy like this.

Stephen