Poor fact sheet and product risk transparency e.g. if filtering on global fixed interest products, in most cases cannot see in what countries the “global” bonds are issued and the denominated currency... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
The reviews of individual stocks, funds and ETFs are good. Their suggestions for investing are so-so, touting a good dividend payor who hasn't increased its divdend in years! But the real problem is... Voir plus
L'entreprise a répondu
Abysmal experience. New "improvements" were the opposite. They have no idea what advisors need. Inconsistent quality of data, brutal search refinement capabilities. Finally, I gave up. Went to canc... Voir plus
L'entreprise a répondu
Just deplorable level of customer service as a Financial Advisor. Links were constantly down to Custodian, and third-party vendors. Spent ALL of my time trying connect Morningstar back to vendors a... Voir plus
1,7
Mauvais
135 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 80 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
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Poor fact sheet and product risk…
Poor fact sheet and product risk transparency e.g. if filtering on global fixed interest products, in most cases cannot see in what countries the “global” bonds are issued and the denominated currency. With the increasing risk of U.S. 38T debt and USD imploding this is of huge importance but Morningstar seems asleep at the wheel.
24 septembre 2025
Avis spontané
Réponse de Morningstar
Thank you for taking the time to share your feedback with us. We always appreciate hearing from our users, as it helps us understand what’s important to you and how we can improve.
We understand that certain features or functionalities are important to you, and we’re continuously working to enhance our platform. Your comments and suggestions have been shared with our development team for consideration in future updates.
We’re always striving to improve, and your feedback is invaluable to that effort. If you would like to speak to one of our team members, please don’t hesitate to contact us at joe@morningstar.com.
Thanks again for helping us improve!
Regards,
Morningstar
Too stupid to do business with
These people are as close to inbred as you can get. They have a website that does not show the funds for sale. Great job! When I go to an investment website, I want to see the investment opportunities. I have no idea who in the entire world wants to see all the junk on your website when investors can't even find your funds. There's no possible way I will ever do business with you. How are you even selling?
24 août 2025
Avis spontané
Réponse de Morningstar
Thank you for taking the time to share your feedback with us. We always appreciate hearing from our users, as it helps us understand what’s important to you and how we can improve.
We understand that certain features or functionalities are important to you, and we’re continuously working to enhance our platform. Your comments and suggestions have been shared with our development team for consideration in future updates.
We’re always striving to improve, and your feedback is invaluable to that effort. If you would like to speak to one of our team members, please don’t hesitate to contact us at joe@morningstar.com or give us a call on +1 312 424-4288
Thanks again for helping us improve!
Regards,
Morningstar
Watch out for these cons and crooks
Watch out for these cons and crooks. They continue to charge my credit card for services I cancelled. After calling to complain, they prorated my account for 1 month's usage despite the fact I had not logged in for years. Employees working for Morningstar deserve jail time.
21 août 2025
Avis spontané
Réponse de Morningstar
Thanks for reaching out and letting us know about the issues you've experienced with our support. We're very sorry to hear that your expectations weren't met, and we completely understand how frustrating this can be.
Providing excellent support is very important to us, and it’s clear we’ve fallen short in this instance. We’re working hard to ensure our team is better equipped to assist you moving forward.
If there’s anything we can do to make this right, please don’t hesitate to get in touch at joe@morningstar.com or give us a call on +1 312 424-4288. We’re here to help and appreciate your patience as we improve.
Thanks again for bringing this to our attention.
Regards,
Morningstar
Il nuovo sito Morningstar è nettamente peggiorato
Il nuovo sito Morningstar è nettamente peggiorato, non è possibile ottenere i rendimenti per categoria dei vari prodotti. Confrontando i rendimenti dei vari fondi o ETF della stessa categoria i rendimenti generali della categoria stessa non corrispondono e sono incoerenti. Sito nettamente peggiorato e di difficile lettura.
2 août 2025
Avis spontané
Réponse de Morningstar
Thank you for taking the time to share your feedback with us. We always appreciate hearing from our users, as it helps us understand what’s important to you and how we can improve.
We understand that certain features or functionalities are important to you, and we’re continuously working to enhance our platform. Your comments and suggestions have been shared with our development team for consideration in future updates.
We’re always striving to improve, and your feedback is invaluable to that effort. If you would like to speak to one of our team members, please don’t hesitate to contact us at retail-intl-feedback@morningstar.com.
Thanks again for helping us improve!
Regards,
Morningstar
Morningstar has priced itself completely out of the market
I have used the watchlist functionality of Morningstar for probably 2 decades. Now these idiots apparently think that people are willing to pay $249 per year for this very basic functionality. Morningstar has now become obsolete as you can't use the watchlist functionality anymore without a paid subscription. They will loose millions of users on their platform and hence a lot of advertising revenue. This will go down in history as a major mistake. Morningstar is dead.
12 juillet 2025
Avis spontané
Réponse de Morningstar
Thank you for taking the time to share your feedback with us. We always appreciate hearing from our users, as it helps us understand what’s important to you and how we can improve.
We understand that certain features or functionalities are important to you, and we’re continuously working to enhance our platform. Your comments and suggestions have been shared with our development team for consideration in future updates.
We’re always striving to improve, and your feedback is invaluable to that effort. If you would like to speak to one of our team members, please don’t hesitate to contact us at joe@morningstar.com
Thanks again for helping us improve!
Regards,
Morningstar
Ha retirado la herramienta Mi Cartera…
Ha retirado la herramienta Mi Cartera que era estupenda para seguir mis propias inversiones desde fecha, precio de adquisición y venta, evolución personalizada, porcentaje de cada item en relación a cartera total, flujos de caja etc. Con más de una cartera se pierden los datos históricos de todas salvo una. Una pena, además de la incomodidad de haber perdido datos de cinco años
2 juillet 2025
Avis spontané
Han eliminado Mi Cartera
De repente Morningstar ha decidido eliminar el apartado "Mi cartera" de todas las cuentas.
Es una lástima, ya que era una opción muy útil para hacer el seguimiento de mis inversiones.
29 juin 2025
Avis spontané
The site is informative, but some stuff is annoying
I like your site.. informative with most of the info i need to make my investment decisions. But a couple of things i would like to point out. Feedback link isnt working. And more importantly, every time i change or sort anything in my portfolios or watchlists, it asks me if i want to save it.. This is REALLY ANNOYING. I will save it when i want to. Stop asking me that!
25 avril 2025
Avis spontané
Réponse de Morningstar
Thank you for taking the time to share your feedback with us. We always appreciate hearing from our users, as it helps us understand what’s important to you and how we can improve.
We understand that certain features or functionalities are important to you, and we’re continuously working to enhance our platform. Your comments and suggestions have been shared with our development team for consideration in future updates.
We’re always striving to improve, and your feedback is invaluable to that effort. If you would like to speak to one of our team members, please don’t hesitate to contact us at joe@morningstar.com or give us a call on +1 312 424-4288.
Thanks again for helping us improve!
Regards,
Morningstar
Portfolio manager removed
Morningstar decided to remove the most useful functionality on their website. I cannot for the life of me understand why such a decision would be taken. Many investors have relied on this for years to follow up on their portfolio
17 avril 2025
Avis spontané
Réponse de Morningstar
Thank you for taking the time to share your feedback with us. We always appreciate hearing from our users, as it helps us understand what’s important to you and how we can improve.
We understand that certain features or functionalities are important to you, and we’re continuously working to enhance our platform. Your comments and suggestions have been shared with our development team for consideration in future updates.
We’re always striving to improve, and your feedback is invaluable to that effort. If you would like to speak to one of our team members, please don’t hesitate to contact us at retail-intl-feedback@morningstar.com.
Thanks again for helping us improve!
Regards,
Morningstar
Their cancellation policy is very bad
Their cancellation policy is very bad. I cancelled on my subscription and they still went ahead to deduct from my balance and this went on for months. I was able to rectify it and recover my money with the help of the company in my profile picture.
21 janvier 2025
Avis spontané
Réponse de Morningstar
Thanks for reaching out and letting us know about the issues you've experienced with our support. We're very sorry to hear that your expectations weren't met, and we completely understand how frustrating this can be.
Providing excellent support is very important to us, and it’s clear we’ve fallen short in this instance. We’re working hard to ensure our team is better equipped to assist you moving forward.
If there’s anything we can do to make this right, please don’t hesitate to get in touch at joe@morningstar.com or give us a call on +1 312 424-4288. We’re here to help and appreciate your patience as we improve.
Thanks again for bringing this to our attention.
Regards,
Morningstar
why cant i close my account??
why cant i close my account??? and i got charged $216.67????? after canciling my subscription ONE BIG SCAM!!!!
20 février 2025
Avis spontané
Réponse de Morningstar
Thank you for taking the time to share your feedback with us. We always appreciate hearing from our users, as it helps us understand what’s important to you and how we can improve.
We understand that certain features or functionalities are important to you, and we’re continuously working to enhance our platform. Your comments and suggestions have been shared with our development team for consideration in future updates.
We’re always striving to improve, and your feedback is invaluable to that effort. If you would like to speak to one of our team members, please don’t hesitate to contact us at joe@morningstar.com or give us a call on 1-800-531-4725.
Thanks again for helping us improve!
Regards,
Morningstar
Technical issues, no help. My premium sub is useless.
I have had nothing but issues with the canadian website and with my subscription. Even getting the subscription was a difficult process, and the call centre could not process my credit card. I wanted the premium subscription so I could unlock certain filters in the screening tools. However, I can not get the screening tools to work. No matter what paramters I change, I get the same list of stocks. I choose the 0-2% option in the yield filter and it defaults to >8%. Again, no change to stock list. This is just one of many problems I have encountered. There is no phone number fo customer service. I filled in the contact form to ask for assistance or a refund and the submit button did not work (I checked, and I have filled in the form correctly with all fields completed). I seldom write reviews but I am so pissed off with this. A complete rip off and a waste of $150.
17 février 2025
Avis spontané
Réponse de Morningstar
Thank you for taking the time to share your feedback with us. We always appreciate hearing from our users, as it helps us understand what’s important to you and how we can improve.
We understand that certain features or functionalities are important to you, and we’re continuously working to enhance our platform. Your comments and suggestions have been shared with our development team for consideration in future updates.
We’re always striving to improve, and your feedback is invaluable to that effort. If you would like to speak to one of our team members, please don’t hesitate to contact us at joe@morningstar.com or give us a call on 1-800-531-4725.
Thanks again for helping us improve!
Regards,
Morningstar
Mstar is really slow to fix problems
Mstar is really slow to fix problems I have experienced with exporting various views of my data to Excel. I viewed and downloaded a few views of my EOY data on 1.01.25. They downloaded all of the same view rather than what I was actually viewing. I advised them of an issue on 1.05.25 of the issue. They blamed my browser which I have regularly used for the same thing for many years, and very recently in November and December. It is now a couple of weeks later and the problem still is not fixed. I am a subscriber to the tune of about $ 250 per year. It's shameful that they are not fixing the problem, only telling me to dunce with their "work a rounds"
1 janvier 2025
Avis spontané
Réponse de Morningstar
Thank you for taking the time to share your feedback with us. We always appreciate hearing from our users, as it helps us understand what’s important to you and how we can improve.
We understand that certain features or functionalities are important to you, and we’re continuously working to enhance our platform. Your comments and suggestions have been shared with our development team for consideration in future updates.
We’re always striving to improve, and your feedback is invaluable to that effort. If you would like to speak to one of our team members, please don’t hesitate to contact us at joe@morningstar.com or give us a call on +1 312 424-4288.
Thanks again for helping us improve!
Regards,
Morningstar
Morningstar España muy deficiente
Morningstar España o Morningstar.es es o tiene una web que a fecha de hoy 9 Enero de 2025 lleva como 10 o 12 días sin funcionar correctamente. No es posible hacer el seguimiento de la cartera de fondos porque se bloquea intermitentemente. Un desastre en palabras claras.
9 janvier 2025
Avis spontané
Réponse de Morningstar
Thank you for getting in touch and letting us know about the issues you’ve experienced. We’re genuinely sorry to hear that your expectations weren’t met, and we understand how frustrating this must have been.
For assistance with your concerns, I kindly request that you reach out to our support team directly at retail-intl-feedback@morningstar.com. They’ll be able to review your case and provide further clarification or options.
We value your input and take feedback seriously as we strive to improve. Please don’t hesitate to contact the support team for further assistance.
Thanks again for bringing this to our attention.
Regards,
Morningstar
Total rip off
Total rip off. I had cancelled my subscription and because they have a s***ty system, I still had to cough up $34.95, even though I screen printed my cancellation. Apparently I was supposed to get a confirmation, which I never got. The representative told me their policy didn't allow for refunds on monthly subscriptions and there was not much they could do. Anyways, nothing special about the information they sell. Crooks - they should be shut down.
1 décembre 2024
Avis spontané
Réponse de Morningstar
Thanks for reaching out and letting us know about the issues you've experienced with our support. We're very sorry to hear that your expectations weren't met, and we completely understand how frustrating this can be.
Providing excellent support is very important to us, and it’s clear we’ve fallen short in this instance. We’re working hard to ensure our team is better equipped to assist you moving forward.
If there’s anything we can do to make this right, please don’t hesitate to get in touch at joe@morningstar.com or give us a call on +1 312 424-4288. We’re here to help and appreciate your patience as we improve.
Thanks again for bringing this to our attention.
Regards,
Morningstar
Inaffidabile
Premesso che il contenuto che viene fornito a fronte di un abbonamento Premium non vale la spesa operchè essenzialmente vengono forniti gli stessi dati in forma PDF, spesso per fondi di investimento non è presente neanche questa possibilità. A mia segnalazione mi hanno risposto che sono a conoscenza del problema e stan facendo del loro meglio (e vabbè...). Ho inviato disdetta per l'abbonamento e richiesta di non rinnovo e non ho risposta. Consiglio di evitare questa gente.
26 novembre 2024
Avis spontané
Réponse de Morningstar
Thank you for getting in touch and letting us know about the issues you’ve experienced with our support. We’re genuinely sorry to hear that your expectations weren’t met, and we understand how frustrating this must have been.
Providing excellent support is a top priority for us, and we clearly didn’t meet that standard on this occasion. We’re working hard to ensure our team is better prepared to assist you in the future.
If there’s anything we can do to put this right, please don’t hesitate to contact us at retail-intl-feedback@morningstar.com. We really appreciate your patience as we work to improve.
Thanks again for bringing this to our attention.
Regards,
Morningstar
disdetta contratto premium
ho disdetto il contratto premium secondo le condizioni generali di contratto, con raccomandata ricevuta di ritorno e poi posta certificata, non hanno mai risposto e tantomeno rimborsato.
2 août 2024
Avis spontané
Réponse de Morningstar
Thank you for getting in touch and letting us know about the issues you’ve experienced with our support. We’re genuinely sorry to hear that your expectations weren’t met, and we understand how frustrating this must have been.
Providing excellent support is a top priority for us, and we clearly didn’t meet that standard on this occasion. We’re working hard to ensure our team is better prepared to assist you in the future.
If there’s anything we can do to put this right, please don’t hesitate to contact us at retail-intl-feedback@morningstar.com. We really appreciate your patience as we work to improve.
Thanks again for bringing this to our attention.
Regards,
Morningstar
I wouldn’t give one star
I wouldn’t give one star, except that’s the only way I can actually make this review. Morningstar is highly complex, without customer service that can simplify the process of reviewing stocks and creating portfolios. I’ve had Morningstar for years and still barely know how to use it. I’ve wanted to cancel two or three times with lackadaisical customer service contacting me to solve any of my issues or to even cancel, no reply is standard procedure with my customer rep. In addition, now that I’ve finally reached him and badgered him for a week to call me back. He says I’m not allowed to cancel because I paid a yearly subscription so I have three full months over 350 a month that I’m not getting refunded. Say no to Morningstar there’s many many programs out there through outdated overrated and under serving.
30 juillet 2024
Avis spontané
Réponse de Morningstar
Thanks for reaching out and letting us know about the issues you've experienced with our support. We're very sorry to hear that your expectations weren't met, and we completely understand how frustrating this can be.
Providing excellent support is very important to us, and it’s clear we’ve fallen short in this instance. We’re working hard to ensure our team is better equipped to assist you moving forward.
If there’s anything we can do to make this right, please don’t hesitate to get in touch at joe@morningstar.com or give us a call on +1 312 424-4288. We’re here to help and appreciate your patience as we improve.
Thanks again for bringing this to our attention.
Regards,
Morningstar
Very bad experience
Very bad experience. They arn´t even to upload Charles Schwabb portfolio.
Not recondeble
28 mai 2024
Avis spontané
Réponse de Morningstar
Thank you for taking the time to share your feedback with us. We always appreciate hearing from our users, as it helps us understand what’s important to you and how we can improve.
We understand that certain features or functionalities are important to you, and we’re continuously working to enhance our platform. Your comments and suggestions have been shared with our development team for consideration in future updates.
We’re always striving to improve, and your feedback is invaluable to that effort. If you would like to speak to one of our team members, please don’t hesitate to contact us at joe@morningstar.com or give us a call on +1 312 424-4288.
Thanks again for helping us improve!
Regards,
Morningstar
Morningstar, data errors and faulty stock screener
Morningstar publishes incorrect data on stocks and takes years to fix problems, if ever. (1) Add some dividend-paying stocks stocks to a watchlist, download the list each day and compare to previous day, watch the dividend amount and the dividend yield. It is the *div amount* that fluctuates each day, not the yield! Mstar support says they calculate the div amount from the price and the yield (so where does Mstar get the yield and isn't it the co that declares the div amount?). The problem was reported almost two years ago and is still not fixed. Do a web search for "morningstar dividend wrong andy fraser" (2) The advanced stock filters don't work, was confirmed as not working by Mstar in a shared desktop session close to two years ago, still not fixed. Sites such as Seeking Alpha, Investing.com, Barchart.com are more functional, have more data, have more accurate data, are more affordable, and support is more responsive. Mstar is ok for their ratings, but not their data or stock screener.
1 mai 2024
Avis spontané
Réponse de Morningstar
Thank you for taking the time to share your feedback with us. We always appreciate hearing from our users, as it helps us understand what’s important to you and how we can improve.
We understand that certain features or functionalities are important to you, and we’re continuously working to enhance our platform. Your comments and suggestions have been shared with our development team for consideration in future updates.
We’re always striving to improve, and your feedback is invaluable to that effort. If you would like to speak to one of our team members, please don’t hesitate to contact us at joe@morningstar.com or give us a call on +1 312 424-4288.
Thanks again for helping us improve!
Regards,
Morningstar
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