MOTHER ROOT Avis 215

A delicious drink made by an excellent company! The combination of ginger and cider apple vinegar is perfect.
Super quick delivery too!

So far it has not been good. I will review again after
problem is resolved.

It's a nice enough drink, but no where near 27 quid nice.

More like 4.99 a bottle.

Anyway, you had us this time.

But only once.

Very friendly and helpful customer experience. When my parcel went missing they were right on it and made sure I had a replacement Mother Root within a few days. I’m looking forward to trying it now!

I would like to order another bottle of Mother Root.

Horrific. Did not taste good. Tasted like diluted apple cider vinegar

What an excellent delicious non alcoholic cocktail drink! The ginger is warming and the inclusion of capsaicin adds a nice flavor note. We enjoy it with both soda and tonic and find the ginger also helps with inflammation I experience. So unique and enjoyable as our evening cocktail!

Great product, very complex, ginger-y with a kick. Good with almost any sparkling water or soda or tonic. Don’t forget to shake it up. I have tried many nonalcoholic wines and sparkling wines and gave up. This makes a good drink.
Customer service is also great. One of two bottles leaked and FedEx delivered only one, but I should be getting a replacement soon.

Do not order from this company. I placed and paid for an order in good faith which I did not receive and now I see that the company does not have a contact number or email address. The only way it seems to get in touch with them is through their website which I have tried to no avail very poor customer service.

When I first bought Mother root and tasted it I couldnt have been more pleased. Just what i had been looking for , a non alcoholic drink that gives a punch and In the winter it was warming and it was a wonderful alternative to gin and tonic. I cant understand why it is so expensive except i think on Dragons Den they had not at the time made a profit but might be wrong. I have told so many people about this drink and am so looking forward to trying the rhubarb one.

New rhubarb flavour. Never dispatched despite updates suggesting it was on the way. I only found out after chasing it, three days after the expected delivery date, and a full week after it should have arrived. The day after it was required for an import celebration.

Delays happen, but the lack of communication and misleading updates made this far more frustrating than it needed to be. A 15% discount on a future order doesn’t address the issue. I won’t be returning.

The 2 stars are for speedy refund.

Great service. Dealt with my query promptly. Unfortunately my parcel got lost in transit. I was refunded immediately and had excellent communications with customer service team.

I had a shipping issue and Mother Root provided excellent customer service. I appreciated the kind correspondence. From explaining the delay due to the bank holiday, to keeping me informed through the process, I felt there were caring people involved. Renet addressed the issue promptly and well. The experience made me feel that Mother Root is a company I want to support.

Mother root has completely changed my relationship with wine. I no longer feel the need to drink a glass/bottle of wine at a weekend. I feel so much better for it. Not waking up hungover and exhausted. It tastes incredible and is now my drink of choice :-)

Amazing customer service. Fixed a mailing issue right away

The rhubarb is absolutely delicious!

I don’t really drink alcohol at all, Christmas a glass of champagne that’s about it….this is honestly so lovely!
Great flavour not too sweet, refreshing , definitely a repeat order!

Not tried the ginger yet, but will be giving that a go after the rhubarb.
Genius
Thanks
Jayne

Quick response and issue dealt with in an hour. Excellent customer service.

I did not initially receive my product, it got lost in the shipping process. I communicated with Renet and was sent a replacement immediately. It just arrived and I am excited to try it this evening! I really appreciate the fantastic customer service!

I absolutely love the flavor of Mother Root! I've only tried it so far with tonic soda, a slice of orange with some fresh mint. I'm looking forward to trying some of the other recipes. This is a wonderful slow relaxing drink. A great alternative to an alcohol cocktail.