Banner for Motorpoint - Edinburgh

Motorpoint - Edinburgh Avis 

511
TrustScore 4.5 sur 5

4,6

25 Baileyfield Road, EH15 1BT Portobello, Edinburgh, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

Motorpoint made sure everything was ready to go and had the car clean and tidy, The staff were very friendly and helpful with any questions or advice i needed on the car i had bought. Got the car at a... Voir plus

Noté 5 sur 5 étoiles

Couldn't praise the staff more highly, especially Sanjay who was an absolute star, Craig was also very helpful. Could not have been more patient and helpful. The company should be proud they have staf... Voir plus

Noté 3 sur 5 étoiles

Bought the car in June and was promised a set of car Matt's which were supposed to arrive 10day later but never did, after numoures phone calls I was told there was a issue with there system for pl... Voir plus

Noté 5 sur 5 étoiles

From first visit, to driving away with our new car, at a price cheaper than anywhere else, amazing service and quality by the whole team. No hard sell, no degrading talk on our trade in, unlike the... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Concessionnaire automobile
  2. Vendeur de voitures d'occasion

Écrit par l'entreprise

We’re here to make car buying easy and hassle-free. We offer award-winning customer service before and after you buy. Whatever you need, we’re here to help. We only sell nearly new cars - choose from 1,000s of cars, all of which come with warranty so peace of mind comes as standard. We have something to suit every budget and with our price promise you can be assured that nobody beats us on price. That’s a promise.

Sell us your car

Écrit par l'entreprise

99% of final valuations are paid on average
Visit our website to get a free valuation for your car

10.9% APR on all cars

Browse thousands of quality cars today.

Browse thousands of quality cars today.
Now is a great time to upgrade your car, with our new 10.9% APR. We're here to make your car buying journey easier - all our cars come with a warranty for added peace of mind, plus we're never beaten on price, so you can buy with the confidence that you're getting the best price.

Coordonnées de contact

  • 25 Baileyfield Road, EH15 1BT, Portobello, Edinburgh, Royaume-Uni

  • 0131 608 3637
Promotion box for Motorpoint - Edinburgh

Over 1000 new cars every week

Nobody beats us on price - that's a promise.

4,6

Excellent

TrustScore 4.5 sur 5

511 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

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4,6

Tous les avis

(511)

6 047 avis reçus au cours des 12 derniers mois

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Noté 3 sur 5 étoiles

No pressure on the sale which was great…

No pressure on the sale which was great
Car only had 40 miles fuel- not knowing Edinburgh well we thought we would reach the fuel station on the bypass, just managed this due to traffic
Promised car mats, still awaiting these

3 juin 2026
Logo de Motorpoint - Edinburgh

Réponse de Motorpoint - Edinburgh

We appreciate your feedback. We regret the low fuel and the delay with your car mats. Please be advised that your mats will arrive in the post over the next few days. We are addressing these points to improve our service.

Thank you
Shannen, GSM

Noté 5 sur 5 étoiles

Not first car bought from motorpoint…

Not first car bought from motorpoint great service sales person Conor made it easy simple procedure excellent trade in price recommend if you are looking to change your car R DUNCAN

29 mai 2026
Logo de Motorpoint - Edinburgh

Réponse de Motorpoint - Edinburgh

Thank you for your wonderful feedback! We are so pleased to hear about your smooth car-buying experience and excellent trade-in. We appreciate your recommendation!

Thank you
Shannen, GSM

Noté 5 sur 5 étoiles

Lewis your salesman was very helpful…

Lewis your salesman was very helpful and efficient, explained everything in detail and was professional.

31 mai 2026
Logo de Motorpoint - Edinburgh

Réponse de Motorpoint - Edinburgh

We're delighted to hear our team member was helpful, efficient, and professional. We appreciate your kind words.

Thank you
Shannen, GSM

Noté 5 sur 5 étoiles

It was great that you could walk around…

It was great that you could walk around the car with no pressure on buying and then taking a test drive without a salesman brilliant great experience thanks.

31 mai 2026
Logo de Motorpoint - Edinburgh

Réponse de Motorpoint - Edinburgh

We're so glad you appreciated our no-pressure approach and enjoyed your test drive. Thank you for your kind feedback!

Thank you
Shannen, GSM

Noté 5 sur 5 étoiles

We were allowed to browse the lot…

We were allowed to browse the lot without hassle and when asked for assistance was given it straight away.

The salesman was very helpful and explained everything extremely well.

30 mai 2026
Logo de Motorpoint - Edinburgh

Réponse de Motorpoint - Edinburgh

We're so pleased you had a hassle-free browsing experience and found our team helpful. Thank you for your kind words!

Thank you
Shannen, GSM

Noté 5 sur 5 étoiles

Superb job

Great experience from beginning to end. Thanks Connor great job!

29 mai 2026
Logo de Motorpoint - Edinburgh

Réponse de Motorpoint - Edinburgh

We are so happy you had a great experience. We appreciate your kind words!

Thank you
Shannen

Noté 1 sur 5 étoiles

Had a poor experience when selling a…

Had a poor experience when selling a car to Motorpoint Edinburgh. No issue with the valuation. The issue was getting paid. According to their own T&C's for selling a car if you agree the sale before Midday then the payment will be in your account the same working day. This did not happen in my case and trying to phone them is like pulling teeth after 80 minutes of not answering my call I gave up. Simply looks like somebody has not done their job and authorised the payment. Would not recommend this company for selling your car.

29 mai 2026
Avis spontané
Logo de Motorpoint - Edinburgh

Réponse de Motorpoint - Edinburgh

We are genuinely sorry to hear about the difficulties you experienced with payment and contacting us after selling your car. We appreciate you bringing this to our attention. We are reviewing our processes to prevent this from happening again.

Thank you
Shannen, GSM

Noté 5 sur 5 étoiles

Good friendly service

Good friendly service. Especially Lewis from the Edinburgh Portobello showroom.

17 mai 2026
Logo de Motorpoint - Edinburgh

Réponse de Motorpoint - Edinburgh

We are so glad you had such a positive experience with our team. Thank you for sharing!

Thank you
Shannen, GSM

Noté 5 sur 5 étoiles

No pressure salesmanship

No pressure salesmanship. A wide range of vehicles available nationwide to chose from. Highly recommended!

20 mai 2026
Logo de Motorpoint - Edinburgh

Réponse de Motorpoint - Edinburgh

We are so glad you had a positive experience with our no-pressure sales and vehicle selection. Thank you for your recommendation!

Thank you
Shannen, GSM

Noté 5 sur 5 étoiles

Gret Service from start to finish

Excellent part exchange price, good value car and great service on arrival. Will definitely use them again .

25 mai 2026
Logo de Motorpoint - Edinburgh

Réponse de Motorpoint - Edinburgh

We're so glad you had a great experience with our part exchange, car value, and service. We look forward to seeing you again!

Thank you
Shannen, GSM

Noté 5 sur 5 étoiles

Recent car purchase

We did our homework and selected 3 cars that we wished to consider. Lewis Threlfall made our car purchase very easy. We never felt pressured into buying anything we didn't need. The car we now have was within our budget and we are very pleased with it.When Lewis was not around other members of staff were very helpful indeed. We will buy from Motorpoint again.

16 mai 2026
Logo de Motorpoint - Edinburgh

Réponse de Motorpoint - Edinburgh

We're so pleased to hear your car purchase was easy and that you felt no pressure. It's wonderful that you're happy with your new car and that our team was helpful. Thank you for your kind words!

Thank you
Shannen, GSM

Noté 1 sur 5 étoiles

Awful customer service

Awful customer service
Car returned due to breaking down on way home
Had to fight to get my deposit back and took them weeks to settle the finance
Whole experience was stressful, promised call backs which never came and when I complained the were rude !

30 avril 2026
Avis spontané
Logo de Motorpoint - Edinburgh

Réponse de Motorpoint - Edinburgh

We are truly sorry to hear about your difficult experience. We are reviewing your feedback to improve our service and prevent similar issues.

Thank you
Shannen, GSM

Noté 4 sur 5 étoiles

Very easy (apart from the review process)

Very easy but the constant review reminders might put you off to be honest....... I hope you have enough characters now in your review and I am now free to live my life 🙏

19 mai 2026
Logo de Motorpoint - Edinburgh

Réponse de Motorpoint - Edinburgh

We appreciate your feedback and understand your frustration with the review reminders. We are always working to improve our processes.

Thank you
Shannen, GSM

Noté 5 sur 5 étoiles

Selling a car to Motorpoint

The sales person ( Dougie ) at Edinburgh showroom was extremely professional and polite.

He took the car away and tested it, took it to the workshop to have it thoroughly looked over.

He returned and gave me exactly what I was offered on the provisional offer.

Very easy to deal with, very open and honest.

Thank you.

25 mai 2026
Avis spontané
Logo de Motorpoint - Edinburgh

Réponse de Motorpoint - Edinburgh

We're so pleased to hear about your positive experience with us. It's wonderful that our team member provided such professional and honest service. Thank you for your kind feedback.

Thank you
Shannen, GSM

Noté 5 sur 5 étoiles

Wonderful service all around.

They were very attentive to my needs and concerns. Special thanks to Connor McGrath, whom I met a year ago when I first went there. Even though I didn't make a purchase then, immediately I contacted them, he got on my request immediately, was very responsive and patiently explained everything I needed for my purchase. Would definitely recommend Motorpoint for your car needs.

18 mai 2026
Logo de Motorpoint - Edinburgh

Réponse de Motorpoint - Edinburgh

We are so glad to hear that our team was attentive to your needs and concerns. It's wonderful to know that we could assist you with your purchase. We appreciate your recommendation!

Thank you
Shannen, GSM

Noté 5 sur 5 étoiles

Motorpoint

I ordered and bought car on same day. Got a fair price for my trade it. Staff were very helpful.

22 mai 2026
Logo de Motorpoint - Edinburgh

Réponse de Motorpoint - Edinburgh

We're happy to hear you bought your car the same day and received a fair trade-in price. We appreciate your kind words about our helpful staff.

Thank you
Shannen, GSM

Noté 5 sur 5 étoiles

Lewis was very helpful in helping me…

Lewis was very helpful in helping me get my car. He never once pressured me into anything and was always polite and friendly. Lewis gets the full 5 stars, give the lad a pay rise!

22 mai 2026
Avis spontané
Logo de Motorpoint - Edinburgh

Réponse de Motorpoint - Edinburgh

We're so pleased you had such a positive experience with our team. We're glad they were polite and helpful. Thank you for your kind words!

Thank you
Shannen, GSM

Noté 5 sur 5 étoiles

My experience at Motorpoint

I bought a care from Motorpoint back at the start of April. To say I had a great experience would be an understatement. Steven Kelly helped assist me from start to finish. Allowing me to look at all the vehicles, see what my needs were etc. it was just a very pleasant and easy experience. I bought a car the following day and have been really enjoying driving it since. I really recommend this place as it leaves you feeling with a lot of reassurance about the vehicle you have purchased. Thank you again to Steven for making it so comfortable for me.

6 avril 2026
Logo de Motorpoint - Edinburgh

Réponse de Motorpoint - Edinburgh

We're so pleased to hear you had such a great experience with us! It's wonderful that you found the process of choosing your car to be pleasant and easy. We appreciate your kind words and recommendation.

Thank you
Shannen, GSM

Noté 5 sur 5 étoiles

"I had a great experience purchasing my…

"I had a great experience purchasing my Car at Motorpoint Edinburgh.Lewis was incredibly professional, transparent, and patient. There was zero pressure, and he thoroughly explained all the features and financing options. The entire process was smooth and fast. Highly recommend!"

9 mai 2026
Logo de Motorpoint - Edinburgh

Réponse de Motorpoint - Edinburgh

We are so pleased you had such a great experience purchasing your car with us. It's wonderful to hear that the process was smooth and fast. Thank you for your kind recommendation!

Thank you
Shannen, GSM

Noté 5 sur 5 étoiles

14/05/26 Edinburgh Motorpoint

Thanks to Milly Milne the sales process was made easier for us. She was so efficient with the paperwork, explaining everything in detail so we were able to understand. Thanks again Milly for your patience and understanding. YOU ARE 0UR STAR.

16 mai 2026
Logo de Motorpoint - Edinburgh

Réponse de Motorpoint - Edinburgh

We're so happy to hear our team made your sales process easier with their efficiency and clear explanations. Thank you for your kind words!

Thank you
Shannen, GSM

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