We have dealt with Martin at the garstang branch and he had gone over and above to make our experience enjoyable. He is a credit to the company. We will definitely be using motor trust again. Thank... Voir plus
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Overall Fantastic Dealership! Big shout out to Ben, Ben ensured the whole process to finding the car to handing us the keys went as smoothly as possible. Nothing was too much trouble for him. Thank yo... Voir plus
I bought my car from motortrust and by Morgan the sales rep I am well pleased with the service he gave in respect, polite and knowlageable I would not hesitate to buy another car from him. Well done t... Voir plus
I never wanted an electric car, then Tom at Garstang told me “Just have a look and test drive one, you won’t regret it, then decide!” I did exactly that, And I bought it the same day, a few days la... Voir plus
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Absolutely fantastic garage to deal…
Absolutely fantastic garage to deal with Ben was Brilliant nothing was to much trouble for him helped with buying the car
Morgan was a great salesman and was…
Morgan was a great salesman and was very helpful
Easy to deal with
Easy to deal with. Completed all minimal work completed with no fuss. Staff were excellent to deal with. Highly recommend
Extremely helpful and knowledgeable
Extremely helpful and knowledgeable. Morgan was brilliant and looked after us throughout our purchase.
Bens so helpful and positive when…
Bens so helpful and positive when finding a new car
Mark was brilliant helpful and 5 star…
Mark was brilliant helpful and 5 star service would recommend for all car needs
Amazing experience from start to finish…
Amazing experience from start to finish - Couldn’t recommend Mark enough!
Had a very pleasant experience dealing…
Had a very pleasant experience dealing with the sales team. The process was no fuss from start to finish. Made an enquiry for online purchase on a Thursday and car delivered by the Tuesday. Aidan was very helpful and supported the process from start to finish.
Ben was a great help and I’m very happy…
Ben was a great help and I’m very happy with the car I’ve got through him. Thank you!
Excellent service from start to finish…
Excellent service from start to finish with Morgan.
No sales pressure.
Ben was very helpful from start to…
Ben was very helpful from start to finish in the purchase of our car. Thank you Motortrust
It would be nil stars if possible
It would be nil stars if possible. Undisclosed charges added to cost of car. Additional charges not shown on eBay or disclosed by salesman. We paid a deposit and was given false info. This is obtaining money by deception. They have agreed to refund but we haven't received it yet. BEWARE
Aidan was excellent
Aidan was excellent, nice and easy to get my new car I would recommend to anyone looking for a car
Excellent customer service
Excellent customer service, great communication from the team, any questions I had they were happy to answer with no problems, would definitely recommend
The Volvo XC40 I purchased on behalf of…
The Volvo XC40 I purchased on behalf of my nearly 80‑year‑old father was advertised as having leather seats, a rear park assist camera, and a power‑operated tailgate — all essential features for his comfort and mobility. The car was delivered directly to my address, as we live a considerable distance from the showroom, meaning I had no opportunity to pre‑inspect it. But realistically, why would I doubt that these key features wouldn’t be included when they were clearly stated in the advert?
When the vehicle arrived, none of these features were present. This is a clear misdescription and completely unacceptable. On top of that, two keys don’t work, and the screen‑wash reservoir was completely empty, showing a lack of even basic preparation or safety checks.
I raised the issues immediately and provided screenshots of the listing as evidence. Instead of offering any meaningful assistance or compensation, the dealer declined every reasonable proposal and relied on small‑print disclaimers. The listing was inaccurate, the car was not as described, and the after‑sales support has been poor. Buyers should be extremely cautious.
Such easy way of buying a car Aidan was…
Such easy way of buying a car Aidan was great sorted everything for me, and got me on my way to Cornwall
Will defo buy from these guys again
Greater service,Ben was fantastic when…
Greater service,Ben was fantastic when dealing with the sale, would recommend to others. Thanks for all your help Ben.
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