Moveroo Avis 

177
•
TrustScore 4.5 sur 5

4,4

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Lisez les avis des autres

Noté 5 sur 5 étoiles

I've used Moveroo before, and yet again they have proven themselves to be industry leaders in professionalism and efficiency. T reached out before the move to confirm details to make sure the move w... Voir plus

Noté 1 sur 5 étoiles

Please note this vehicle no and avoid him MIOVRO Worst moving experience ever. I booked Moveroo for the third time, but this driver was a complete disgrace. I had already shared photos o... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Talal and his team were amazing from start to finish. They were super supportive, efficient, and an absolute pleasure to be in the company of. Moving is obviously stressful, but Talal really put our m... Voir plus

Noté 5 sur 5 étoiles

Talal and his crew helped me to move house yesterday and the service was fantastic. The guys very efficient, hard working and friendly. Worked tirelessly for hours. Nothing was too much trouble, and m... Voir plus

À propos de l'entreprise

  1. Déménageur

Écrit par l'entreprise

We are a London based house/office removal company with many years of experience within the moving sector, with loads of returned customers. We are able to carry out small or major house moves within London or nationwide.


Coordonnées de contact

4,4

Excellent

TrustScore 4.5 sur 5

177 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 2 semaines

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,4

Tous les avis

(177)

18 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Affordable, Efficient and All Around AMAZING.

This company is 11/10. The communication was stellar and my items were moved with incredible efficiency and care. They accommodated my needs and were able to ensure all items arrived to me without a scratch, dent or any damages. The price? Absolutely affordable! Don’t waste time, book your move with them NOW!

29 novembre 2024
Avis spontané
Noté 5 sur 5 étoiles

fast efficient friendly

sofa covers and mattress covers provided free of charge all included in the price with fast and efficient working team would defo be using Moveroo in the near future

30 novembre 2024
Avis spontané
Noté 5 sur 5 étoiles

These guys are pure professionals

These guys are pure professionals. Every item they handled was treated as if it was their own. Our move started at 8am and required 2 Lutons and a second run. Due to us not receiving keys until 3pm, the unloading of the second run did not finish until 10pm so these guys did a 14 hour shift of pure hard work. The second run involved the handling of a precious, almost vintage motor bike currently not on the road. Due to such a late completion and finish, we expected the final cost to come in a fair bit higher than it did. Extremely good value compared to other removal companies. Special mention for Alex! He was brilliant and so polite and helpful. Hopefully we won't be moving again for a long time, but if we did we wouldn't use anyone else. Thoroughly recommend these guys 100%

12 juillet 2024
Avis spontané
Noté 5 sur 5 étoiles

Recent move

Reliable, friendly great team. Not fast but very careful with your processions, which is what you want. Would use again and highly recommend.

21 juillet 2024
Avis spontané
Noté 5 sur 5 étoiles

Amazing experience

Moveroo helped me moving house. What a great job!
Talal was amazing, very helpful, very kind, very professional. I had to change the date, Talal agreed immediately, with no extra costs and kept me always up-to-date.
Extremely happy with moveroo. 10/10

25 mai 2024
Avis spontané
Noté 5 sur 5 étoiles

Thank you Moveroo!

Punctual, quick, professional and helpful. Moveroo were also organised and efficient at setting up the details prior to the move and on the day. I’m definitely returning and I definitely recommend. Thank you!

11 mai 2024
Avis spontané
Noté 1 sur 5 étoiles

Don’t trust this company left my things…

Don’t trust this company left my things unattended for 15 minutes on the side of the street and left the truck and driver left when I wanted the things put in the storage unit Disgusting scammers and charged and failed to do their job when I was in a vulnerable situation which I disclosed prior! Charged ne a huge amount which I’m disputing now. Don’t trust this company with your personal belongings complete scum bags! Working with safe storage in Earl’s Court don’t trust either scum bag company. Shame on you! Scammer crooks!

26 avril 2024
Avis spontané
Logo de Moveroo

Réponse de Moveroo

Thank you for your feedback. We want to clarify the events surrounding your recent move to ensure there’s no misunderstanding.

Firstly, we would like to highlight that our team arrived within two hours of your last-minute booking request, which was made due to an issue you faced with your landlord. Despite the urgency, we prioritized your situation and ensured our team was dispatched promptly to assist.

Regarding your concerns about items being left unattended, our team followed standard procedures and safely placed your belongings on a trolley at the storage facility after waiting for over 15 minutes without any further instructions from you. This was necessitated by your refusal to pay for additional time beyond the hours initially booked. We made every effort to accommodate your request, but it was essential to respect the schedule and commitments of other customers.

We are sorry if this situation caused you any distress, but it’s important to note that we took measures to ensure your items were secure and properly placed while adhering to the agreed-upon time frame.

If you have further concerns or wish to discuss the matter in detail, please don’t hesitate to contact us directly. We value your feedback and are committed to addressing any issues transparently and professionally.

Kind regards,
Matt
Moveroo

Noté 5 sur 5 étoiles

Trustworthy company.

Had the guys turn up early this morning. Came on time and were ready to get things moving. Had to get items into storage and they managed to squeeze everything in with ease. Reliable company you can trust.

26 mars 2024
Avis spontané
Noté 5 sur 5 étoiles

Great services from staffs.

Great services from staffs.
Prompt timing
Was recommended, glad kept with them
From start to finish never had any problem. Reliable,trusted people.
Would recommend them to others. Will use them again

23 mars 2024
Avis spontané
Noté 5 sur 5 étoiles

ABSOLUTELY FANTASTIC BROTHERS

I had 2 of your employees moving furniture for me today.
I can not express my gratitude for the truly professional help I had from the 2 brothers who attended my property today.
They were very clean tidy and neat.
We had trouble moving my 3 seater out the front door .. They tried everything and they were relentless not to give up.
We eventually took the front door off but unfortunately that didn’t help either.
I can not THANK them enough .. Your Company Should Be Proud To Have Such Workers On Your Team.
Thankyou Joe 😃

22 mars 2024
Avis spontané
Noté 5 sur 5 étoiles

Working with Moveroo was great

Working with Moveroo was great - I had to arrange a very short notice removal van to help move stuff from a self storage locker to South London. Talal and Dave both gave me an excellent customer experience, and I would recommend them to anyone looking for friendly, hassle free movers.

16 mars 2024
Avis spontané

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