Rhia De Carlo was so lovely and understanding. She provided great advice, support and was very professional all throughout. I was very happy with the quote and decided to go with them. She answered al... Voir plus
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Lisez les avis des autres
The consultant handling my phone call was very professional and efficient. We had a lovely little chat in between tough questions and it made it a little easier to talk about heavy topics. The informa... Voir plus
I had a very positive experience with Michael. The service was professional, clear, and reassuring from start to finish. He took his time to explain everything I needed to know, including the policy... Voir plus
L'entreprise a répondu
I had a phone call off a lovely lady called Daisy who was ever so helpful and sorted some life insurance out for myself an my partner. It was hassle free without any pressure, she reassured me and ex... Voir plus
L'entreprise a répondu
4,6
Excellent
148 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
Comment cette entreprise utilise Trustpilot
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David was very helpful
David was very helpful, very informative and answered any questions I had really well, also quite a funny guy. 😁
26 juin 2026
Réponse de Mumsurance
Thank you for your review, Shadé. We're pleased to hear David was informative, helpful and even managed to make the conversation enjoyable. We'll be sure to pass on your kind comments. Thank you for choosing Mumsurance.
Getting life insurance to protect my girls
Reon called me yesterday and helped me go though the questions unfortunately I had to cut the conversation short and asked him to ring me back today at 11, which he did
He was very friendly, helpful and comfortable to talk when going through the questions
Thankyou Reon for your time today and for answering the questions I had for you when you rang back
Good luck with little bubba when they come and remember my advice get as much sleep as you can now as once bubba comes sleep is going to become a rare thing
18 juin 2026
Avis spontané
Réponse de Mumsurance
Thank you for your review, Sarah. We're delighted to hear Reon called back as promised and made you feel comfortable throughout the process. We'll be sure to pass on your lovely message and best wishes to him. Thank you for choosing Mumsurance.
Daisy
I had a phone call off a lovely lady called Daisy who was ever so helpful and sorted some life insurance out for myself an my partner. It was hassle free without any pressure, she reassured me and explained everything in detail. I am happy to say my life is covered for less than I excepted and I am in safe hands with Mumsurance.
Thankyou again Daisy!
16 juin 2026
Réponse de Mumsurance
Thank you for your review, Danielle. We're pleased to hear Daisy provided such friendly, reassuring and pressure-free service while helping you arrange cover for you and your partner. It's wonderful to know you're happy with your policy and have peace of mind. Thank you for choosing Mumsurance.
The process was quick and easy and…
The process was quick and easy and staff very professional
17 juin 2026
Réponse de Mumsurance
Thank you for your review, Vanda. We're delighted to hear you found the process quick, easy and professional. Thank you for choosing Mumsurance.
I needed life insurance so my children…
I needed life insurance so my children don't need to worry about paying the mortgage so it's nice to have peace of mind knowing that they can be safe at the house so they were helpful thank you
9 juin 2026
Réponse de Mumsurance
Thank you for your review, Claire. We're pleased to hear we were able to help you find the right cover and give you peace of mind that your children will be protected. Thank you for choosing Mumsurance.
A good explanation and advice during…
A good explanation and advice during discussion. Showing respect of client. Giving client to express and making choices
4 juin 2026
Réponse de Mumsurance
Thank you for your review, David. We're delighted to hear you felt respected and supported throughout your discussion with us. It's great to know you were given the information needed to make the right choice for you. Thank you for choosing Mumsurance.
Efficient and pleasant staff
I was assigned Rhia to help set up my insurance. She was very helpful and a pleasure to speak with. The process was very quick and she explained every thing in very well. I received a follow up call from Archie a week later, again he was very efficient and pleasant and went over everything again just to make sure I was happy with my policy and the cost. Very happy with the service.
4 juin 2026
Réponse de Mumsurance
Thank you for your review, Sassy. We're pleased to hear Rhia and Archie provided such helpful and professional service. It's wonderful to know they took the time to explain everything clearly and ensure you were happy with your policy. Thank you for choosing Mumsurance.
The staff was patient and explains well
2 juin 2026
Réponse de Mumsurance
Thank you for your review, Benedicta. We're pleased to hear our team was patient and took the time to explain everything clearly. Thank you for choosing Mumsurance.
Very helpful and calm man very nice to…
Very helpful and calm man very nice to speak to helped me very happy customer
1 juin 2026
Réponse de Mumsurance
Thank you for your review, Jennifer. We're delighted to hear you found our adviser helpful, calm and easy to talk to. It's wonderful to know you had such a positive experience. Thank you for choosing Mumsurance.
Very helpful and polite even funny and…
Very helpful and polite even funny and made me feel at ease would recommend
5 juin 2026
Avis spontané
Réponse de Mumsurance
Thank you for your review, Caroline. We're delighted to hear you found the service helpful, polite and even enjoyable. It's wonderful to know our adviser made you feel at ease throughout the process. Thank you for choosing Mum's Insurance.
Ria maid it a very smooth conversation…
Ria maid it a very smooth conversation she was patient with me and really explained things to details she was really lovely
1 juin 2026
Réponse de Mumsurance
Thank you for your review, Kukie. We're pleased to hear Ria made the conversation smooth and took the time to explain everything clearly and patiently. Thank you for choosing Mumsurance
Lovely service
I had Leon take care of everything for me, he was polite, professional and explained everything throughout, was a pleasure to work with, I never once felt pressured into anything and he took the time to listen and support me where needed thank you!
29 mai 2026
Réponse de Mumsurance
Thank you for your review, Colleen. We're delighted to hear Leon provided such professional and supportive service. It's great to know you felt listened to, informed and never under any pressure. Thank you for choosing Mumsurance.
The staff really took
The staff really took
His time to explain the insurance policy to me well
1 juin 2026
Réponse de Mumsurance
Thank you for your review. We're pleased to hear our team took the time to explain your insurance policy clearly and ensure you understood your cover. Thank you for choosing Mumsurance.
The service I received from my contact…
The service I received from my contact was impeccable. I would highly recommend this company to all my friends and family well done
16 avril 2026
Réponse de Mumsurance
Thank you for your review, Patricia. We're delighted to hear you received such impeccable service and would recommend us to your friends and family. Your support means a great deal to us. Thank you for choosing Mumsurance.
Réponse de Mumsurance
Thank you for your review, Sekinat. We're delighted to hear you found both our staff and service wonderful. We really appreciate your kind feedback and are pleased you had such a positive experience. Thank you for choosing Mumsurance.
Réponse de Mumsurance
Thank you for your feedback. We’re pleased to hear you had a great experience with the team and appreciate you choosing Mumsurance.
The staff were very supportive
15 mai 2026
Réponse de Mumsurance
Thank you for your kind review. We’re delighted to hear the team were so supportive throughout your experience with Mumsurance.
Really excellent service
Really excellent service. Walked me through all my queries and made everything simple. Thank you.
3 novembre 2025
Réponse de Mumsurance
Hi Madeleine, thanks so much for your review. We’re really pleased to hear you received excellent service and that everything was explained clearly and made simple for you throughout. We really appreciate your feedback. If you ever need anything, we’re always here to help.
Réponse de Mumsurance
Louise, thank you for your kind words, we’re really glad you had such a positive experience and that our adviser was able to help you over the phone.
Excellent service with great human relation skill
Customer service was great,agent so polite
16 avril 2026
Réponse de Mumsurance
Opeyemi, thank you, we’re pleased you found the service polite and helpful, it means a lot to hear.
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