Rhia De Carlo was so lovely and understanding. She provided great advice, support and was very professional all throughout. I was very happy with the quote and decided to go with them. She answered al... Voir plus
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The consultant handling my phone call was very professional and efficient. We had a lovely little chat in between tough questions and it made it a little easier to talk about heavy topics. The informa... Voir plus
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I had a very positive experience with Michael. The service was professional, clear, and reassuring from start to finish. He took his time to explain everything I needed to know, including the policy... Voir plus
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I had a phone call off a lovely lady called Daisy who was ever so helpful and sorted some life insurance out for myself an my partner. It was hassle free without any pressure, she reassured me and ex... Voir plus
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4,6
Excellent
149 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
Comment cette entreprise utilise Trustpilot
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Very helpful as I’ve struggled getting…
Very helpful as I’ve struggled getting life insurance for years with my medical history
4 décembre 2025
Réponse de Mumsurance
Hi Linda, thank you for your 5-star review. We’re really pleased we could help after you’d struggled to get life insurance due to your medical history. Thank you for trusting Mumsurance and taking the time to share your experience.
I really appreciated the service.
19 décembre 2025
Réponse de Mumsurance
Hi Victoria, thank you for your 5-star review. We really appreciate your kind words and are glad you valued the service you received. Thank you for choosing Mumsurance.
Réponse de Mumsurance
Thank you so much for the lovely review, I’m really glad you found everything professional and friendly. 💛
Réponse de Mumsurance
Really appreciate the 5 stars, I’m so glad you found the service super helpful.
Professional and passionate about their…
Professional and passionate about their work and clients.
24 novembre 2025
Réponse de Mumsurance
Thank you for the kind review, I’m so pleased you felt the team were professional and passionate about supporting you.
All on one excellence
27 novembre 2025
Réponse de Mumsurance
Thank you for the great feedback, I’m really glad you had an excellent all-in-one experience with us.
Réponse de Mumsurance
Thank you so much for the lovely review, Heidi, we’re really glad you found the service helpful and would recommend us.
Leon was professional but personal
Leon was professional but personal.
I wasn't given the "hard" sell . The insurance i was sold was tailored to my needs perfectly.
Thankyou so much Leon. What a gentleman 👏
24 novembre 2025
Réponse de Mumsurance
Thank you for the wonderful feedback, Alison, we’re so pleased to hear Leon was professional yet personal and that the cover was tailored perfectly to your needs.
Excellent friendly adviser Theo helpful…
Excellent friendly adviser Theo helpful
Went extra mile to keep price in the budget and ensure smooth transaction to complete process
14 novembre 2025
Réponse de Mumsurance
Thanks, Raheela! Lovely to hear Theo went the extra mile to help and made everything smooth — we’ll be sure to pass that on to him.
Very helpful very easy to understand …
Very helpful very easy to understand and cover right away brilliant kind people to help you in anyway
12 novembre 2025
Réponse de Mumsurance
Thanks so much, Donna! Really glad you found everything easy to understand and that the team were kind and helpful throughout.
Very good and explained every thing…
Very good and explained every thing clearly I want to give him five star
12 novembre 2025
Réponse de Mumsurance
Thanks, Bushra! Great to hear everything was explained clearly and that you felt well looked after — that means a lot to us.
As a first timer to life insurance
As a first timer to life insurance, I had so many questions and unsure answers, and she took her time to explain them for me and made sure I understood them.
5 novembre 2025
Réponse de Mumsurance
Thanks, Ify! So glad we could make things clear for you as a first-timer to life insurance — we’re really happy you felt supported.
They were really thorough getting me on…
They were really thorough getting me on board.
23 octobre 2025
Réponse de Mumsurance
Thank you so much, Mrs Robson! We’re so happy to hear you felt everything was handled thoroughly and with care — we really appreciate you taking the time to share your experience.
The Mumsurance Team
The lady was called Julie she was so…
The lady was called Julie she was so helpful and understanding and very nice to me she explained really well what my options were on insurance and she reassured me
30 octobre 2025
Réponse de Mumsurance
Thank you so much for your lovely feedback — we’re delighted to hear Julie was so helpful and reassuring, and that she made everything clear and comfortable for you.
Réponse de Mumsurance
Thank you for your kind review — we’re so glad you found our team patient, helpful and professional throughout your call.
Réponse de Mumsurance
Thank you, Daniela! We really appreciate your feedback and are so happy you had an excellent experience with us.
Réponse de Mumsurance
Thank you, Talena, for your lovely feedback. We’re so pleased you found the process straightforward, efficient, and pressure-free.
Excellent service
Excellent service, adviser very knowledgeable and answered the questions that I had.
22 octobre 2025
Réponse de Mumsurance
Thank you, Lynn, for your kind review. We’re delighted to hear our adviser provided knowledgeable support and answered all your questions clearly.
The person who dealt with my claim was…
The person who dealt with my claim was very helpful and knowledgeable and put my mind at ease
22 octobre 2025
Réponse de Mumsurance
Thank you, Ms Braithwaite, for your thoughtful feedback. We’re glad our team member was helpful, knowledgeable, and able to put your mind at ease.
Friendly attitude, knowledge of the product and selling skills!!
I was thinking about having life insurance for a long time and some advert popped on my Facebook page. That moment I thought it’s Now or Never and filled the form followed by the phone call from the above company. Friendly staff, made me feel comfortable about my decision and the benefits my family would get. I am quite happy with the premium as well. I highly recommend Mumsurance to all my friends and family. I have peace of mind now that I am keeping good amount of money behind for my children. Thank you team for being wonderful and securing my family with this amazing plan.
10 octobre 2025
Réponse de Mumsurance
Thank you so much for your lovely review! We’re delighted our team helped you feel comfortable and confident in your decision. It’s wonderful to hear you now have peace of mind knowing your family is protected.
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