Musical U Avis 

I really appreciate how supportive and encouraging you all are—thank you!

I enrolled in Musical U's Next Level Coaching after its promotional materials presented it as a high-value opportunity for growth through personalized guidance. The process included a questionnaire on investment level and commitment, leading to a 90-minute interview that ended with a $10,000 quote for one year. No pricing information was available publicly beforehand. No coach biographies or descriptions of expertise were given—only the "world-class coaches" banner. Promotional content referenced notable guest experts, but no clarification was given that core coaching would come from internal staff. Had these matters been plainly disclosed from the beginning, enrollment would not have occurred.
An email confirmed the cost and a two-month payment plan. No formal contract, cancellation terms, off-ramp, or refund policy was provided.
For due diligence, only three testimonials were shared: two relative beginners and one from a niche guitarist. A request for information about participants with orchestral instrument training received no response.
The promised invoice arrived four months late, as the first half of the 36 sessions were ending, referencing the $5,000 now due. They tracked paid sessions precisely for billing but did not follow their own stated schedule.
Coaches were assigned by internal staff without student input, reason, or explanation. I offered constructive feedback on the initial fit. A new coach stepped in, who dismissed the concerns, praised the original choice, and labeled me uncoachable in a session deleted from recordings. Guidance was mostly generic; some suggestions were counterproductive to established instrumental pedagogy. In the penultimate session (next-to-last), a practice recording—a spliced thumbnail intended by the coach to showcase my progress—was played back at 2x speed without permission. Of course it sounded cool—who doesn’t when sped up to chipmunk tempo? The acceleration covered imperfections in intonation, dynamics, phrasing and musical narrative that are only discernible at normal speed. I later listened at standard speed and analyzed it as a learning tool.
I participated in all 36 sessions (roughly $278 per session equivalent, plus 12 guest sessions resembling TED-style talks). The penultimate session (next-to-last) also included an upsell for continuation at a discount; the coach declared he had no knowledge of my original charge, confirming "individualized" pricing.
Due to review length, I omit platform issues and note that the $29/month DIY membership seemed to form the content foundation for much of the coaching. Coaches accepted outside material and were not terrible overall, but the sessions were middling, never world-class.
Despite these matters, the experience contained positive elements. I remained committed, drew on independent resources, and made substantial progress in my music. I’ve been fortunate to work with outstanding coaches before, so I know what high-caliber guidance feels like. I now choose where I invest my time and money with more care.
Note: The International Coaching Federation (ICF) Code of Ethics requires clear communication of financial arrangements and terms before coaching begins. Musical U is not affiliated with or a member of the ICF. Many music educators and coaches (e.g., ICF Master Certified Coach Hilary Oliver in performance-related coaching) uphold ICF standards or similar ethical codes from organizations such as MTNA or NATS. Practices such as undisclosed "individualized" pricing, absent formal agreements, opaque billing, lack of coach-matching transparency, and unpermitted altered playback in feedback fall short of such ethical benchmarks.
(1 star – Lack of upfront transparency on pricing, coach qualifications and assignment, and program realities, combined with billing discrepancies, inadequate handling of concerns, and questionable feedback practices, made this an unsatisfactory experience. I state these facts plainly, with a small tired smile, in the interest of truth for others.)

I was reviewing some classes and I noticed that some of them received good improvements, becoming more easy to understand, specially for those unfamiliar with musical perception.

I really like how encouraging and acknowledging y'all are-- Thank You!

I bought the book, but the website is frustratingly unstable. I keep getting locked out and can't access my account. Logging in is impossible and there are numerous issues. There's no assistance available. It feels like they're focused solely on the financial aspect, leaving you without the book or any way to get in.

Friendly and approachable experts.

Broad perspective and clear teaching.

Good feedback and advice - can always ask for another explanation.

Opportunities for learning through interaction in online meetings

I'm reading the Musicality book I bought in

I reported a problem about an initial comment ai posted not appearing in the comments and a subsequent problem that a second comment I mad appearing under someone elses name. I received a reply that did not deal with either problem satisfactorially. Please read my post carefully and action asap.

Ps i cannot find how to get back into my ear training can you please help. Thanks

I am fairly new to the site and I see a lot of potential.

Regular communications and updates on course progress.

Since our initial interaction, Musical U has been incredibly welcoming and encouraging. Their constant stream of useful and insightful emails reassures me that I'm not on this journey alone. Assistance is always readily accessible, with swift responses in course discussions. The regular Zoom Q&A sessions introduce a personal touch, allowing me to converse with other members and the instructor, reinforcing the support system in place. The extensive selection of courses is impressive—there's so much to explore! The concise daily lessons are enjoyable, and I'm eager to dive into the bass instrument pack. It's an outstanding platform offering excellent value, and I highly endorse it.

Super cursus musical ! Partant de la base permettant une construction solide.

Have purchased the book, but the site is unreliable. Lock me out. Cannot access. Cannot log in. All sorts of problems. No support. It seems they are only interested in the money, then they let you without the book or access.

As a largely self taught, practicing and part time gigging musician, I found myself strongly desiring to better my skill set.
I play by ear in musical arenas of folk, blues, rock, experimental, modal jazz, world beat, and felt that my current skills were limiting what and how I wished to play.
In my search for resources, I discovered Musical U, which offers the view that everyone is inherently musical, and that high level musical skills are not at all about pure talent, but can be learned, in a reasonable amount of time, with a little dedicated focus and consistent effort.
As someone with a full time regular job and other responsibilities, I resonated with this Musical U philosophy and eventually became a member at a very affordable rate.
They not only offer an incredibly comprehensive set of musical skill building modules, but it’s all easy to follow, and with access to a supportive and friendly staff and musical community from which to get help or direction when needed.
If you’re looking to in anyway better your musical aptitude or any musical skill, or are starting from scratch, and have consistent desire or motivation, I suggest checking out Musical U.
I know I can progress in the areas I define as important at a rate I can manage, with really useful mindsets, learning tools and practical skill building modules.
I have found Musical U to be a small, friendly, fun organization of musicians, who are passionate about helping people becoming as musical as they are motivated to become, and who provide all the resources someone might need to accomplish this.
Please check them out.

I love the musicality content. They're respnsive when you have questions about the website or the learning modules.

Good material, but I found it frustrating when I always had to send them emails to unlock new sections that were passed the scheduled time to be unlocked. Little unprofessional.

Musical U has been so welcoming and supportive since first contact, with regular helpful and informative emails and now I have joined I feel that they are there with me every step of the way. Help is always just a click away and they are very quick to respond to course discussions. Regular zoom Q&A sessions brings in the human element where you can meet other members and the educator for general chit chat and queries so you know you are not alone on your musical journey. The amount of courses available is quite overwhelming - so much to learn, so little time! I’m loving the bite sized daily lessons and looking forward to getting my teeth into the bass instrument pack. Brilliant site, great value, highly recommend it.

A wealth of training opportunities are available and their online platform works very well. They are very responsive to questions and issues. I’m not a fan of their marketing style (a little heavy on the sales pitch), but if you look beyond that to their learning materials they are well done.

Mohammad was a good front person to make me feel like what people were saying about the culture of Musical U is true. He made me feel like he genuinely cared about me and wanted to help me with the best plan for me and very easily and genuinely quickly helped solve my ordering problems and suggested a plan forward that would work best for me. I was very surprised and pleased. Thank you very much.

I’m taking the Foundations of a Musical Mind course - it’s an excellent step by step course that’s clearly explained and easy to follow. It’s also fun! The team are prompt and responsive with any queries raised, in my experience.