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I reported a problem about an initial comment ai posted not appearing in the comments and a subsequent problem that a second comment I mad appearing under someone elses name. I received a reply tha... Voir plus
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I bought the book, but the website is frustratingly unstable. I keep getting locked out and can't access my account. Logging in is impossible and there are numerous issues. There's no assistance avail... Voir plus
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What I like about Musical U is the structure of their courses assumes no prior knowledge. Also any issues I had were answered quickly. The community of like minded musicians is fabulous resource to be... Voir plus
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My questions were answered promptly. The lessons are clear. My first time through them (2022)I saw results but found the sequence a bit hard to follow and keep straight. I was too anxious to ‘get thr... Voir plus
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Écrit par l'entreprise
Musical U is the home of musicality training online, providing courses, membership and personal coaching to help you reach your true musical potential.
Specialising in the inner skills of music, such as accelerated learning (a.k.a. "superlearning"), playing by ear, improvising, rhythm, singing, songwriting, collaborating and performing. Our products include Musical U membership, the Living Music program, Next Level coaching, and a range of standalone training courses.
If you have ANY problems with a Musical U purchase, please don't hesitate to email us at support@musical-u.com and we'll be happy to help.
We respond to 95% of enquiries within 24 hours.
Occasionally emails will go astray and we want to make sure you're taken care of!
So if you haven't heard back within 24 hours please:
483 Green Lanes, N13 4BS, London, Royaume-Uni
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A répondu à 100 % de ses avis négatifs
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My coach is fantastic. So helpful and encouraging.
I like the Creative and Jammer and Performer sessions a lot. It's great to connect with other people too.

Réponse de Musical U
Really good content and training. I like the vibe of the website and communication. Only issues I am having is navigating around the website - can be confusing but perhaps that is because it is in flux due to being upgraded? That's the only reason I have not given 5 stars.

Réponse de Musical U
The company does such a great job of helping to organize any musical path you want to take for yourself. Easy and fun to use and learn

Réponse de Musical U
1. Have a legit working U.S. ph#
2.Have a working Acct cancelation system instead of "File Not Found" message!

Réponse de Musical U
My experience so far has been exactly what I had hoped for. I am excited to continue on my journey of learning!

Réponse de Musical U
I'm excited to receive your new Musicality book in print in a few weeks. I've taken a few courses with you in past years and have always found them immensely helpful, clear, awakening and applicable to my musical study and understanding! l am waiting to receive the 'immediate' download version of the book. Perhaps it's because I ordered it on a Friday night that it did not arrive immediately?

Réponse de Musical U
tons of great material and support with no pressure about how fast I get through it. I love this so much.

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I’m a relatively new member, getting used to the site. For me it’s a new way of learning and it’s taking me some time to process. I feel like I suffer from information overload sometimes. I also think that the community discussion page would be better if it presented the latest discussion first.

Réponse de Musical U
I signed up for the Foundations course, which was advertised as suitable for beginner to advanced musicians. The first red flag was the extensive (45 minute) upsell video you are forced to sit through before accessing the course. It was extremely inappropriate to try to upsell before being able to sample the material at all. The second issue was the extremely slow pace. You are forced to wait a week between modules. The modules often didn't open on time. The final straw is that the material is painfully basic. I believe it is appropriate for rank beginners with no previous exposure to musical notation and ear training. I can see how it would be a great path for kids. Overall, it was a waste of money for me.

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I have been a member of musicality U for several years. I love that there's always new information to learn about. I love the podcasts and the teachers tid bits to learn from.

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I've been a member for quite a while and MU has been inspirational for me to learn and progress. The staff and other members a very supportive no matter what your musical abilities are.

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My questions were answered promptly. The lessons are clear. My first time through them (2022)I saw results but found the sequence a bit hard to follow and keep straight. I was too anxious to ‘get through’ the lessons and experience super learning. Big mistake on my part. Fast forward 3 years-am revisiting the modules with fresh eyes, taking my time and seeing better results. I’m glad I purchased the practice module and would recommend it to anyone who is serious about learning music.

Réponse de Musical U
I believe this is an excellent way to learn but it would be great to see lots more examples to try and maybe more of a breakdown of how to actually get timing correct more so than pitch.

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Friendly, helpful, no pressure. I like the ability to see what others are doing and learn concepts a little at a time-I tend to try to do everything! Follow up emails so that you continue to work on your goals.

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quick and friendly answer, even with screenshots that were helpful - 5 star experience :-)

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Informative and cultivates your mind. Your awareness of music stands on several pillars.

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Life keeps getting in the way but I keep coming back to this wonderful course. it is very simple, fun and very different from the classical music training I had.

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