My Debt Plan Avis 

509
•
TrustScore 4.5 sur 5

4,7

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Lisez les avis des autres

Noté 5 sur 5 étoiles

My IVA got approved today and I can’t begin to express how thankful I am for my debt plan. I was so nervous calling them asking for help because I’ve been in financial ruin for such a long time, every... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

What can I say about Dominic ingle absolutely fantastic so helpful I have tried to pay what I can for the time been but he has certainly helped me get myself back on track again with my finances. I co... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

How they are very understanding and dont judge what a person is going through . There very helpful and take there time so other fully understand what they are saying to them . Would highly recommend m... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Everything has been so easy with my debt-plan. The options are discussed well and you are given plenty of options to choose from on how you proceed with your process. Everyone has been so knowledgeabl... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Service des insolvabilités
  2. aussi dans
  3. Service d'allégement de la dette

Écrit par l'entreprise

My Debt Plan is one of the UK’s leading providers of Individual Voluntary Arrangements (IVAs) and debt solutions, committed to helping people regain control of their finances and reduce the stress of unmanageable debt. We understand that debt can feel overwhelming. Our friendly and knowledgeable advisors take the time to listen, explain every step of the process, and create solutions that are realistic and manageable. We pride ourselves on our transparent approach, treating every client with respect, care, and professionalism. More than just a debt solutions company, we aim to empower people to take control of their finances, achieve peace of mind, and move towards a debt-free future.


Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

509 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 71 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

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4,7

Tous les avis

(509)

160 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Very helpful

Very helpful, dealt with Gareth mostly and he's been an absolute diamond, the stress of it all has been minimized with the help of this company.

Thank you

11 mars 2026
Avis spontané
Noté 5 sur 5 étoiles

From start to the last call I received…

From start to the last call I received the 3 agents that helped me sort my debt out were amazing no judgement or being made to feel embarrassed just 100% good communication and help no matter how many times you asked the same question or got confused with sending stuff even rang me and talked me through every step

10 mars 2026
Avis spontané
Logo de My Debt Plan

Réponse de My Debt Plan

Hi Annamarie,

We really appreciate you taking the time to share your experience.

We’re so pleased to hear that you felt supported throughout and that our team provided clear, patient, and non-judgemental help every step of the way. It’s especially great to know they took the time to guide you through the process and made things easier when you needed it.

We're here to support you every step of the way on your journey.

Thanks,
My Debt Plan Team

Noté 1 sur 5 étoiles

Scammers

Decided not to pursue the final signing of a IVA shock horror stilll took £170 out my account told me they would refund. STILL WAITING!!

3 mars 2026
Avis spontané
Noté 1 sur 5 étoiles

AWFUL SCAM COMPANY WHO WILL STEAL FROM YOU

I spoke to my debt plan and decided to not continue with them!!!!! as they aren’t registered on the GOV debt website. But today they’ve just taken £95 out of my bank?!!!!! So now I’m down nearly a hundred quid and also had to cancel my bank card !!!!! SCAM DONT FALL FOR IT !!!!!!!!!

7 mars 2026
Avis spontané
Logo de My Debt Plan

Réponse de My Debt Plan

Hi Lucy,

Thank you for your feedback. We’re sorry to hear that you feel this way and understand why this situation may have caused concern.

From our review of your account, card details were provided and a payment schedule was set up after the advice process had been completed. As we were unable to make further contact afterwards, the case was later cancelled. Unfortunately, the payment instruction had not yet been stopped at the time the scheduled payment was processed, which is why the payment was taken.

We can confirm that we have already responded to you regarding this matter and are arranging for the payment to be refunded. This was an administrative oversight rather than our intention, and we apologise for any inconvenience this has caused. We are definitely not a scam company.

If you have any further questions, please contact our team directly and we will be happy to assist further.

Thanks,
My Debt Plan Team

Noté 1 sur 5 étoiles

Please avoid this terrible company with…

Please avoid this terrible company with a barge pole. My husband and i were informed that an IVA would stop all contact with creditors.
We received our council tax bill today only to find that last years debt,which MY DEBT PLAN, assured us would be included in our IVA is subject to court proceedings.
Anyone know how to stop this scam company from harassing us for weekly payments please

5 mars 2026
Avis spontané
Logo de My Debt Plan

Réponse de My Debt Plan

Hi Kim,

Thank you for your feedback. We’re sorry to see that you feel this way and would like to clarify a few points regarding your situation.

When an IVA is set up, creditors such as the council may still issue statements or submit a claim as part of the formal process, but this does not necessarily mean the debt has been excluded from the arrangement, and in your case it has been included within your plan.

We can see that our team has been trying to reach you regarding your recent payment schedule. These contact attempts are made to ensure the arrangement continues as planned and to provide support if there are any challenges with maintaining the agreed payments.

As this matter involves personal details that cannot be fully discussed on a public platform, we are always happy to clarify issues directly and provide the support you need moving forward.

Thanks,
My Debt Plan Team

Noté 5 sur 5 étoiles

Thank you so much my debt plan !

The my debt plan team have been really helpful through my whole experience they have been understanding to my needs and have acted quickly to help me through the process

17 février 2026
Avis spontané
Noté 5 sur 5 étoiles

Understanding helpful company…

Really helpful company very understanding and clear breaking things down for me, I tried other ones but was going through apps and voice messages but this one you can talk to someone which was essential in my situation to understand my dept situation and come to a solution it's really helping my mental health which am very grateful thank you dept plan....

18 février 2026
Avis spontané
Noté 5 sur 5 étoiles

Amazing experience with my debt plan…

Amazing experience with my debt plan especially with Chris and Davi who assisted me through all the steps and made sure that I understood everything, the feeling of being heard was the best part and then not making me feel judged.

18 février 2026
Avis spontané
Noté 5 sur 5 étoiles

Absolutely amazing as I don't…

Absolutely amazing as I don't understand alot of this stuff all staff i have delt with have been more than helpful in making this a easy experience and explaining every detail to me would highly recommend.

17 février 2026
Avis spontané
Noté 5 sur 5 étoiles

From start to finish the whole process…

From start to finish the whole process was made so easy and very clear. This helped with their incredibly trained, helpful and professional staff. Would definitely recommend my debt plan to people struggling with their finances.

16 février 2026
Avis spontané

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