Took on a minor's debt from the IONOS Group and then hung up on me when I started questioning their policies. Used to be called Arvarto Financial Solutions Ltd, which has 1 star on Trustpilot... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
The person I spoke to was incredibly helpful, polite and understanding. If you're worried or anxious about being in debt, it really does make you feel better if you get the courage up and take the plu... Voir plus
L'entreprise a répondu
Thames water chase you a couple of weeks after sending the bill They mis manage our supplies and pipes And rake in billions to give to their shareholders their management has almost bankrupted... Voir plus
Bernadette answered all my questions and was very helpful. She understood what I needed. A very professional, pleasant lady.
À propos de l'entreprise
Écrit par l'entreprise
Working on behalf of trusted brands, our clients turn to us to help their customers, typically when they fall into arrears. Our colleagues specialise in supporting people experiencing financial difficulty, and our goal is simple: to deliver compassionate, affordable, and sustainable solutions. We understand that life happens. That’s why we focus on listening, not judging. Our team of trained specialists take the time to understand each customer’s individual circumstances and works with them to create realistic, sustainable solutions tailored to their situation. Authorised and regulated by the Financial Conduct Authority, Everyday People Financial Solutions (EP Financial Solutions) is part of the Everyday People Group of companies.
Coordonnées de contact
9 George Square, G2 1DY, Glasgow, Royaume-Uni
- 03445714030
- contactus@MyEPFS.com
- myepfs.com
4,3
Excellent
439 avis
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Overdue non existent IONOS account
Chasing me for a non existent IONOS invoice on an account that I closed @5years ago. ended up sorting it directly with IONOS. No payment required
3 septembre 2025
Avis spontané
Réponse de EP Financial Solutions
We’re sorry to hear about your experience.
We understand it would be concerning to receive correspondence about an account you believe to be closed. We only act on instructions from our clients and always seek to ensure any information provided to us is accurate and up to date.
If the account in question was closed and no payment was required, we’ll be happy to confirm that our records reflect this correctly.
As we’re unable to identify your case from this review alone, please respond to the message we’ve sent via Trustpilot or contact us at complaints@myepfs.com with any reference details you may have received.
We’re here to help and will make sure this is reviewed promptly.
Very helpful and considerate options
Very helpful and considerate options
2 octobre 2025
Avis spontané
Réponse de EP Financial Solutions
We are pleased to know you found your interaction with us to be helpful and considerate. Thank you for the review.
No one likes a debt collector so I…
No one likes a debt collector so I can’t give them five stars, but they were professional, informative and helpful.
1 octobre 2025
Avis spontané
Réponse de EP Financial Solutions
Thank you for the review. We are pleased to know that you found our team members professional, informative, and helpful.
The lady was very professional
The lady was very professional. Unlike the customer service from Plusnet
1 octobre 2025
Avis spontané
Réponse de EP Financial Solutions
Thank you for taking the time to provide this feedback. We appreciate the review.
Excellent customer service great support
Excellent customer service great support
26 septembre 2025
Avis spontané
Réponse de EP Financial Solutions
Thank you for taking the time to provide a review. It's great to know you received excellent customer service.
Good development in connectivity
Good development in connectivity, but very hard to access investment to grow.
23 septembre 2025
Avis spontané
Réponse de EP Financial Solutions
Thank you for the review.
Don't be frightened
Your team made things easy to understand and put my mind at ease when doing a payment plan. My past dealings with creditors had left me frightened, from the go your team treated me like friends,
22 septembre 2025
Avis spontané
Réponse de EP Financial Solutions
That is great to hear. We appreciate this feedback and are glad to know that the team made things easy.
They are very professional
They are very professional.
They try to help their customer.
Love all of them. ❤️❤️❤️❤️❤️
18 septembre 2025
Avis spontané
Réponse de EP Financial Solutions
Thank you for taking the time to provide this feedback, it is much appreciated.
Big thanks to Sean for being very…
Big thanks to Sean for being very informative and great communication!
17 septembre 2025
Avis spontané
Réponse de EP Financial Solutions
Thank you, we'll ensure to pass the feedback onto Sean.
Understanding
Good customer care service and understood everything and sorted out was a nice experience to be understood
12 septembre 2025
Avis spontané
Réponse de EP Financial Solutions
Thank you for taking time to provide the review. We appreciate it.
Really patient.
11 septembre 2025
Avis spontané
Réponse de EP Financial Solutions
Thanks for the review. It is much appreciated.
Spoke with June who have great customer…
Spoke with June who have great customer service and solve my problem with full of patience such a lovely staff.
11 septembre 2025
Avis spontané
Réponse de EP Financial Solutions
Thanks for the feedback on June. We'll be sure to pass your kind message on. We appreciate you taking the time to provide a review.
Helpful advice
Good advise and help.Very polite and clear communication.
10 septembre 2025
Avis spontané
Réponse de EP Financial Solutions
Thank you for the feedback; it is much appreciated. We are pleased to know you found our team to be very polite and our communication to be clear.
This is a very fair company to deal…
This is a very fair company to deal with paying debts and fines is never nice 👍🏾 but these people make feel not so bad
8 septembre 2025
Avis spontané
Réponse de EP Financial Solutions
Thank you for the feedback. We much appreciate you taking the time to provide this review.
Very understanding of my presant issues
Very understanding of my present circumstances. Very polite
3 septembre 2025
Avis spontané
Réponse de EP Financial Solutions
Thank you for the feedback. We much appreciate you taking the time to provide a review.
incredibly friendly and professional…
incredibly friendly and professional customer service with attention to detail
30 août 2025
Avis spontané
Réponse de EP Financial Solutions
Thank you for taking the time to provide your feedback. We are glad to know you found our team to be friendly and professional.
Réponse de EP Financial Solutions
Thank you for taking the time to provide your feedback. It is much appreciated.
Réponse de EP Financial Solutions
Thank you for taking the time to provide your feedback. It is much appreciated.
Very piliot and helpful with the…
Very piliot and helpful with the information that I need and I will get this resolved and I need help and advice please and training
25 août 2025
Avis spontané
Réponse de EP Financial Solutions
Thank you for taking the time to provide a review. It's much appreciated.
Not bad company tbh
Not bad company tbh, dealt with a few in my time and these are not bad
22 août 2025
Avis spontané
Réponse de EP Financial Solutions
Thank you for taking the time to provide a review. We appreciate your feedback.
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