Grub Club Pets | B Corp™ Avis 

808
•
TrustScore 5 sur 5

4,8

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Lisez les avis des autres

Noté 5 sur 5 étoiles

I love Grub Club!!! Not only has my dogs coat, ears and feet cleared up of redness, inflammation and gunk, he is also super happy in himself and full of energy. I’ve had nothing but pleasant experienc... Voir plus

Noté 5 sur 5 étoiles

This food literally saved my collie’s life when we changed to it six months ago following £6k of vet investigations to no avail. I decided to try different food to see if allergies were the root cause... Voir plus

Noté 5 sur 5 étoiles

What an absolute find! I have 8 dogs who now absolutely LOVE this food One of my French bulldogs suffered dreadfully with his skin, heartbreaking to watch his suffering no matter what I tried.... Voir plus

Noté 5 sur 5 étoiles

My dog started to develop constant ear infections at about 6 months old. By 12 months my vet decided this was due to allergies of some kind and suggested moving to a hypoallergenic dog food. We swi... Voir plus

À propos de l'entreprise

  1. Animalerie

Écrit par l'entreprise

Grub Club produce a range of naturally hypoallergenic, insect-protein dog food and treats. All of our products are made in the UK and Ireland, and are great for sensitive dogs. Grub Club's insect dog food is great for dogs with sensitive tummies and food allergies or sensitivities. Insect protein is a highly digestible source of protein, which is great for supporting optimal gut health. Furthermore, as a novel protein, it's naturally hypoallergenic, making it great for dogs with any dietary sensitivities or allergies. Finally, insects also require a fraction of the land and water, and produce significantly less CO2 than traditional sources of meat, so they're also great for the environment! As a certified B Corp we aim to meet high standards of social and environmental performance, accountability, and transparency.


Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

808 avis

5 étoiles
4 étoiles
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1 étoile

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4,8

Tous les avis

(808)

199 avis reçus au cours des 12 derniers mois

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Noté 4 sur 5 étoiles

Sylvester is doing really well on this…

Sylvester is doing really well on this food he has sink issues off meds and is clearing up

28 août 2025
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Réponse de Grub Club Pets | B Corp™

That’s fantastic news... thank you for sharing 💛 We’re so glad to hear Sylvester’s skin is clearing up and that he’s doing so well on his Grub 🐶✨ Stories like this make our day! As a small team, we'd love to get more feedback about how we can turn that 4 star into a 5 star review :) We're always looking to improve :)

Noté 4 sur 5 étoiles

I have been purchasing your food for…

I have been purchasing your food for quite a while but I really think you should consider your delivery options. Roger from Evri was good he always is but it's not a great service on the whole and it doesn't improve your image

11 septembre 2025
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Réponse de Grub Club Pets | B Corp™

Hi Wendy

Thanks so much for leaving us a review! We really appreciate your feedback on the delivery service and are proud that we deliver 99%+ of our orders within our stated delivery timelines of 2-4 days. If there's ever a courier delay associated with your order, please do reach out to us ASAP and we will always sort out any issues within our control (i.e. sending replacements and handling any communication with couriers to resolve things without any stress).

Looking at your last delivery, I can see that it arrived within our time frames so that's a positive! If there's ever any delays, please do get in touch.

So glad Jet is still loving his Grub! Thanks for the continued support

Team GC

Noté 5 sur 5 étoiles

I appreciate the ease with which I can…

I appreciate the ease with which I can re-schedule deliveries on my subscription - I never seem to get the intervals quite right and sometimes need to refill the food container asap. This has always worked well, and my dog loves the food and seems to be doing well on it.

28 août 2025
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Réponse de Grub Club Pets | B Corp™

Thank you so much for the lovely review Anneliese 💛 We’re really glad the flexible subscription works well for you ... we know pups don’t always stick to a perfect schedule! Even better to hear your dog is loving their grub and thriving on it 🐶✨ As usual, if there's anything you need, you know where to find us!

Noté 5 sur 5 étoiles

Excellent quick service

Excellent quick service, Hattie loves her All day Buffet food

13 août 2025
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Réponse de Grub Club Pets | B Corp™

Thanks so much for the lovely review 💛 We’re thrilled Hattie is loving her All Day Buffet and glad the service was spot on too. Big tail wags from all of us at Grub Club 🐶✨

Noté 5 sur 5 étoiles

Grub Club

Have been buying the food and treats for a couple of years.My border terrier has atopy and is/used to be a finicky eater.

13 août 2025
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Réponse de Grub Club Pets | B Corp™

Thank you so much for being with us over the years 💛 It’s wonderful to hear your Border Terrier is enjoying the Grub, especially knowing they used to be a bit finicky! We’re so glad it’s helping alongside their atopy and that mealtimes are happier now 🐶✨

Noté 5 sur 5 étoiles

Very fast delivery

Very fast delivery. Rodney loves this food and his stomach problems started to improve immediately and after the 1st week perfect I'm so pleased. Thank you.

2 août 2025
Avis spontané
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Réponse de Grub Club Pets | B Corp™

hat’s such brilliant news ... thank you for sharing 💛 We’re so glad Rodney is loving his grub and that his tummy has already settled so quickly. Stories like this make our day 🐶✨

Noté 5 sur 5 étoiles

Saffron Loves Her Food – and So Do We!

We've come back to Grub Club after trying other brands on our vet's advice — and honestly, we wish we never left. Saffron loves the food, and with help from Club Clubs Team, we've customized her portions to manage her weight effectively.

She's doing so much better now: her allergies have improved, she's licking her paws less, and we’re hopeful we can reduce her Apoquel dose soon. The bowl’s never full for long — she’d eat the whole bag if we let her!

Huge thanks to the Grub Club team for all the support over the years. We couldn’t be happier!

31 juillet 2025
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Réponse de Grub Club Pets | B Corp™

Hey Simon, thanks so much for leaving this awesome review. We’re over the moon to hear that Saffron is thriving again, with her allergies settling and those paws getting a well-deserved break 🐾 It’s brilliant to know she’s enjoying her meals and that her weight is on track. We’ll take being her favourite “empty bowl makers” any day! Thanks for trusting us and letting us be part of her journey.

So good to have you guys back :)

Noté 5 sur 5 étoiles

Delivery company lost my grub

Delivery company lost my grub, while they were messing around grub club sent me a replacement, they replied to every email with speed and efficiency. Very impressed with the customer service and my pups love their grub!

29 juillet 2025
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Réponse de Grub Club Pets | B Corp™

Thank you so much for your kind words Ann 💛 We’re sorry the courier caused a hiccup, but so glad we could get a replacement out quickly and keep those bowls full 🐶✨ Hearing that Mac & Arthur love their Grub (and that you’re happy with our service) means the world to us!

Noté 5 sur 5 étoiles

Kibble that actually works for HA dogs …

Only kibble I’ve found that actually works for my girl and doesn’t set off her allergies!! Nothing else has ever worked as well as grub club for my missy ! If you’ve tried everything and had no luck I’d definitely recommend grub club !

1 août 2025
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Réponse de Grub Club Pets | B Corp™

This is amazing to hear Mia... thank you for sharing 💛 We know how tough it can be finding the right food for an allergy-prone pup, so it makes us so happy that Missy is thriving on her Grub. Huge thanks for the recommendation too, it means the world to us 🐶✨

Noté 5 sur 5 étoiles

No more itchy dog

I was dubious about trying Grub Club , but so glad I gave it a go Beans 13 year old beagle suffers from hot ,itchy dry skin and is constantly scratching and nibbling herself .
After being on Grub club for about a month her skin has improved so much and she has basically stopped scratching and nibbling .
She loves her her Grub Club
5⭐️ from Beans the beagle

29 juillet 2025
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Réponse de Grub Club Pets | B Corp™

This is wonderful to hear Erica ... thank you for giving Grub Club a go! 💛 We’re so glad Beans is enjoying her food and that her skin has improved so much in just a month. Hearing that she’s more comfortable and no longer scratching is the best news 🐶⭐ Sending lots of love (and ear scratches) to Beans from all of us!

Noté 5 sur 5 étoiles

Saw a tv article quite a while ago…

Saw a tv article quite a while ago about sustainable protein sources for human consumption and this was based on insects, so when I saw Grub Club I was very keen to see how it would be, we have two dogs, a young Olde English Bullgogge and an elderly Patterdale, so we have an age gap and a breed difference for comparison.
Both dogs are now thriving on Grub Club, healthy digestive systems, great “poop” consistency, shiny coats, clean breath…essentially it’s everything I’ve always wanted in a dog food, my dogs love it, its a sustainable food source, it’s not expensive (even better on subscription) when you see the benefits it brings.

29 juillet 2025
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Réponse de Grub Club Pets | B Corp™

Wow – what a brilliant review to read! 💛 It’s amazing to hear that both your Olde English Bulldogge and your Patterdale are thriving on Grub Club. Healthy digestion, shiny coats, clean breath and perfect poops is exactly what we’re aiming for 🐶 We’re also thrilled you value the sustainability side and that it works for both your dogs (and your budget!). Thank you for being part of the Club.

Noté 5 sur 5 étoiles

Onto the wet food now!!

Onto the wet food now!!

With the launch of GC's wet food, we have now moved onto a full GC diet. Dogs are loving the wet food.

5 août 2025
Avis spontané
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Réponse de Grub Club Pets | B Corp™

That’s fantastic to hear! 🎉 We’re so happy the whippets are loving the wet food and that they’re now enjoying a full Grub Club diet. Here’s to many more delicious, tail-wagging mealtimes 🐶💛

Noté 5 sur 5 étoiles

From Jasper and Paddy 🐩🐩

I think you’re good and your service is wonderful … as do my two Poodles! Thank you 😊🐩🐩

29 juillet 2025
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Réponse de Grub Club Pets | B Corp™

Thanks so much for the lovely review, Judith 💛 We’re so glad your two poodles are loving their Grub... and that you’ve been happy with our service too. Big tail wags from all of us! 🐶

Noté 1 sur 5 étoiles

THIS COMPANY IS SCAMMING PEOPLE!!!!

THIS COMPANY IS SCAMMING PEOPLE!!!!! THERE PRODUCTS ARE TERRIBLE THEY HAVE MOUTAINS OF FILLERS IN THEM AND ITS ABSOLUTELY RUBBISH!!!!! STAY WELL AWAY FROM THIS COMPANY!!!!! THERE IS A REASON WHY YOU CANT REPLY TO THEM AND THEY ARE LIEING THE ONLY REASON I GOT A REFUND WAS BECAUSE I PUT A REVIEW UP!!!!!

1 août 2025
Avis spontané
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Réponse de Grub Club Pets | B Corp™

Hi Eamond,

We're not scamming anyone. Your subscription was not cancelled before the order was processed. You emailed us to let us know at 11h27 and by 13h22 your refund was already processed and the order cancelled.

Within that time, you chose to send 7 emails to our team in all CAPS saying how we were scammers after we'd already let you know that your refund would be processed.

Looking at your Trustpilot profile, it seems like every company you deal with is "scamming" you and we're not the only ones you've tried to threaten with aggressive emails.

We hope you're doing ok!

Noté 5 sur 5 étoiles

It’s been a miracle food for my dog

My GSD dog was so ill with IBD & also had two other conditions, he lost so much weight I was so worried & so was the vet that he would not make it. Tried everything including medication but he didn’t improve. Someone told me to try Grub Club which I did & as soon as he started it he seemed to improve and now has put on 4kg in about 2 1/2 months. I never dreamt he’d each kibble as he’d always been a fussy eater with a sensitive stomach. I am over the moon and would say that this insect based diet has saved his life. Thank you so much.

25 juillet 2025
Avis spontané
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Réponse de Grub Club Pets | B Corp™

Hi Carole, thank you so much for sharing this. We're genuinely moved by your story 💛

We're so happy to hear your boy is doing better and has gained weight after such a difficult time. IBD can be incredibly hard to manage, so it's amazing to know Grub Club has helped him turn a corner.

Our team (and our vet, Beccy!) put a lot of thought into creating something gentle, digestible and complete for dogs with sensitive tummies. Stories like yours make it all worth it 🐶✨

Sending you both a big virtual hug, thank you again for trusting us!

Noté 5 sur 5 étoiles

Excellent Customer Service

Excellent Customer Service. Recently had an issue with some dry food and received a prompt reply and replacement food. Have also received prompt replies to other queries.

4 juillet 2025
Avis spontané
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Réponse de Grub Club Pets | B Corp™

Hi Richard, Thanks so much for the lovely review 💛

We’re really glad we could sort things quickly for you. Our customer care team is here to make life easier for both you and your pup, so it's great to hear you’ve had a positive experience.

If you ever need anything else, you know where to find us 🐶✨

Noté 5 sur 5 étoiles

This is the only dry dog food our dog…

This is the only dry dog food our dog will eat and it's packed with protein, so well done Grub Club.

2 juillet 2025
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Réponse de Grub Club Pets | B Corp™

Hi Joan, That’s what we love to hear 🐶💛

Thank you for the kind words! We’re so glad your dog is enjoying the food and getting all that good protein in. Big high five from the whole team and an even bigger tail wag to your pup 🐾

Noté 5 sur 5 étoiles

Finding a quality food that my hyper…

Finding a quality food that my hyper sensitive dog loves. Delivered to my door, that I can pause- or speed up when it’s delivered. And brilliant customer service and support

3 juillet 2025
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Réponse de Grub Club Pets | B Corp™

Hi Valerie, This is such lovely feedback, thank you! 💛

We know how hard it can be to find the right food for sensitive dogs, so we're over the moon to hear your pup is loving Grub Club. And it’s great to know our flexible delivery and support have made things easier for you too 🐶📦

We’re always here if you need anything at all!

Noté 5 sur 5 étoiles

Fantastic Product and Service!!

My dog suffered from extreme allergies. Grub Hubs wet food has been a godsend as she finds it tasty and it doesnt trigger an allergic response. Her allergies have now totally subsided. The subscription element is fantastic too!

15 juillet 2025
Avis spontané
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Réponse de Grub Club Pets | B Corp™

Hi Chris, This is amazing to hear. thank you so much for sharing 💛

We’re thrilled that our wet food has helped calm your dog’s allergies and that she’s enjoying every bite. Hearing that it’s both tasty and gentle is exactly what we hope for 🐶

So glad the subscription is working well for you too. Big love from the whole Grub Club team!

Noté 5 sur 5 étoiles

Happy pet

My dog’s enjoys the wet and dry food. Her digestive
problem has gone. She also loves the chew sticks. Best of all is the fact that her health has improved and digestive system has calmed down.

2 juillet 2025
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Réponse de Grub Club Pets | B Corp™

Thank you so much for the lovely review 💛

We’re thrilled to hear your dog is enjoying the wet food, dry food, and chew sticks. Even better to know her digestive issues have cleared up and her overall health has improved. That’s exactly what we hope to achieve for every pup 🐶

We really appreciate you taking the time to share this!

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