I ordered mouth tape which I found later cost more than double the cost on Amazon. It was bundled deceptively with a $9.99 recurring payment and a "mystery box" of junk. To get out of the payment on... Voir plus
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i emailed them because i hadn't received my order yet, and they let me know who had it during shipping and where it was delivered. my workplace had it for a couple of days before it was brought to me,... Voir plus
Your brochure shows nothing about the tube insert and how to use it. How do you explain this omission? Very poor on your part. Has no one reviewed that brochure??!! The adult mask should be larger. Y... Voir plus
I’m not sure how to feel about this company yet, they added an additional charge at checkout, for 9.99 I called and I got it resolved. I have been told the mystery box might also have a monthly charge... Voir plus
L'entreprise a répondu
3,7
Moyen
27 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 87 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
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Don't let this company rip you off
I have been trying for weeks to get this company to tell me how to return my unopened order and where to send it -- and they refuse to respond.
They also tacked on a $10 "membership fee" which I did not authorize.
I'm beginning to think their sole goal is to rip off consumers. Do not make the mistake of ordering from th
4 juillet 2026
Avis spontané
Réponse de Healiq
We deeply regret the frustration and concern caused by your experience. We understand how upsetting it must be to have been trying for weeks to obtain clear instructions for returning an unopened order and to have concerns regarding an unexpected membership charge.
We take your concerns seriously and want the opportunity to review your order and address both matters properly. We have reached out to request your order and contact information so we can locate your account, investigate what occurred, and work toward a resolution as quickly as possible.
We are sorry that you have felt ignored and that your previous attempts to obtain assistance did not result in a clear response. We hope you will respond to our request for your information so we can review your case directly and do everything we can to resolve your concerns.
EXCELLENT CUSTOMER SERVICE.
Healiq promptly---and without need to justify the request---cancelled an order I may have inadvertently placed. My money was refunded. It's apparent that Healiq is a responsible company sensitive to its customer's needs. I shall purchase from them again and recommend their operation to others so contemplating.
15 juillet 2026
Avis spontané
Réponse de Healiq
We truly appreciate your kind words and are pleased to hear that your cancellation request was handled promptly and smoothly.
Providing responsive customer support and ensuring our customers feel heard and valued are very important to us. We're glad we were able to assist with your request and process your refund without any unnecessary complications.
Your trust and willingness to recommend us mean a great deal, and we look forward to the opportunity to serve you again in the future.
We appreciate you taking the time to share your positive experience, Max!
My Resqvac unit -- the red one -- came…
My Resqvac unit -- the red one -- came with a plastic tube, a small toolkit and no instructions. Trying to figure this out. Should have been simple. Just Awful. There is no one to return phone calls and the back and forth with e-mail is horrific. Someone needs to call me back.
7 juillet 2026
Avis spontané
Réponse de Healiq
We’re sorry to hear about your experience with your Resqvac unit and the difficulties you’ve encountered while trying to get assistance. We understand how frustrating it can be to receive a product without the guidance you need and to have trouble reaching support.
We would like the opportunity to look into this matter and provide the assistance you need. We have requested your order details and contact information so our team can locate your purchase, review the issue, and help provide a proper resolution.
Please reply with the requested information at your earliest convenience, and we’ll be happy to assist you further. We are committed to addressing your concerns and ensuring this matter is properly resolved.
I sent a message asking a question and…
I sent a message asking a question and didn't receive a reply.
30 juin 2026
Avis spontané
Réponse de Healiq
Hi Steve, we appreciate you taking the time to share your feedback and sincerely regret that you did not receive a response to your initial inquiry. We recognize how frustrating that experience can be and strive to provide timely communication to every customer.
Upon reviewing your account, we can confirm that your concern was addressed and resolved during our most recent conversation on **June 16**. Our goal is always to ensure that every customer receives the assistance they need and leaves with a satisfactory resolution.
If you have any additional questions or if there's anything further we can help with, please don't hesitate to contact us at 1-888-819-1852. Our support team will be happy to assist you.
Excellent customer service
I am giving this company a 5 star rating because of the superb customer service. I had a little difficulty at first operating the the device I had bought, the Back Restore Back Massager. I communicated my issues to Celine at customer service, who was very prompt and responsive. The company was very happy to refund my purchase immediately, but after I figured out the operation of the device, I decided to keep it.
I am very happy with the device and bought a second for a friend. I will do business with this company again.
Lee Lichter
27 avril 2026
Avis spontané
Réponse de Healiq
Hi Lee,
I appreciate you taking the time to share your experience and your kind feedback regarding both the product and our customer service team. I’m glad to hear Celine was able to assist you promptly and that you’ve since been able to get the Back Restore Back Massager working as intended.
It’s great to know you’re enjoying the device enough to keep it and even choose a second one as a gift—that truly means a lot to us. We value your support and look forward to assisting you again in the future.
To date one of the most SCAMMY ICKY ordering processes I've experienced
I went to this website to order specifically and ONLY RESQVAC as I am a senior woman and I wanted a device to use on myself IF I was ever choking since I live alone.
I got all the way to the end and saw all the upsells...the extra $9.99 which APPEARED to be the ONLY WAY to have the shipment insured (in other words...if it gets lost or damaged too bad so sad??? And then there's the shipping and the EXTREMELY REDUCED second (theoretically identical) item for another nearly $20. When I saw my total of $83.96 for what started as at $44.99 item I wanted to CANCEL the whole thing and there literally was NO WAY TO APPROVE the order before I was shown that it went through and my card was charged.
I called and it was confirmed that I had been charged $83.96. The kind rep was able to cancel the order but NOT the charge. She could ONLY issue a refund and I was told to give it 7-10 days to show up. WHICH, to me, MEANS that for those 7-10 days my credit card balance will be $83.96 HIGHER than what I actually have bought.
SOOOOO SCAMMY!!! The whole thing gave me the ICKS!
I will never do business with this company again.
To be completely transparent the URL that shows on my
I wish I could upload a copy of my "RECEIPT" which no legit company would give to someone who didn't fully approve or accept the order (and remember I was given ZERO option to go into the listed order and remove any of the items. THERE WAS NO listed order nor any chance for final approval to bill!!)
23 avril 2026
Avis spontané
Réponse de Healiq
Hi Marie, we’re really sorry this experience felt confusing and frustrating—that’s not how we want anyone, especially someone relying on us for safety, to feel.
To address your main concern first: as discussed on the phone, your order has been fully canceled and a full refund was issued today. While most banks do take 7–10 business days to post refunds, we’ve done everything on our end immediately, and you won’t be charged for this order.
We also want to clarify a few points. Our checkout does include optional add-ons (like shipping protection and discounted additional units), but they are never required to complete a purchase. That said, your feedback makes it clear that the presentation did not feel clear or transparent, and that’s something we take seriously. We are actively reviewing the checkout flow to ensure customers can easily see, review, and modify their order before completing payment.
We never want anyone to feel misled or pressured, and we appreciate you calling this out. If there’s anything further we can do to give you peace of mind while the refund is processing, please don’t hesitate to reach out to our support team—we’re here to help.
THE CUSTOMER SUPPORT WAS EXEMPLARY
THE CUSTOMER SUPPORT WAS EXEMPLARY. EVERYONE MADE SURE I WAS COMFORTABLE WITH MY PURCHASE, EVEN BEFORE IT ARRIVED. I PURCHASE 5, FOR MY GREAT GRANDBABIES, IT GIVES ME A PEACE OF MIND, ALTHOUGH I HOPE THEY NEVER NEED TO USE THEM. IT'S GOING TO EASY TO USE IF EVER NEEDED. ITS MADE OF QUALITY MATERIALS AND DR RECCOMMENDED. I KEPT ONE FOR MYSELF, AND CAN TAKE ON FAMILY VACATIONS AS WELL .Anti-Choke Device Pro IS A LIFE SAVER.
20 janvier 2026
Avis spontané
Réponse de Healiq
We appreciate you for taking the time to share this thoughtful review, Evelyn. We’re truly grateful for your kind words and are glad to hear our support team made you feel comfortable and confident throughout your purchase.
It means a lot to us that you chose Anti-Choke Device Pro for your great-grandbabies and your family. Providing peace of mind, quality, and ease of use—especially in situations we all hope never happen—is exactly why we do what we do. We take great care to ensure our products meet high quality standards and are supported by clear guidance and responsive customer care.
If you ever have questions, need assistance, or simply want more information, our team is always here to help. Your trust and satisfaction are incredibly important to us, and we remain committed to supporting you every step of the way.
Thank you again for being part of our community.
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