The quality of the product is what I was hoping for, something that I don't handle like it will break, I feel comfortable drinking out of the sake set. I've seen others mention, and I agree, that co... Voir plus
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Lisez les avis des autres
Hard to know the size if u have not a tape beside u,.. perhaps showing it beside an average hand size would be useful. It was my mistake, I actually ordered from estimation... 😆 Wouldn't advise it!... Voir plus
Fantastic selection of Japanese goods! My wind chimes came quickly and the price was great - I would highly recommend this shop to anyone with an interest in high quality Japanese craftsmanship! I ha... Voir plus
I ordered the Damascus Knife Nyu. It arrived quickly and was packaged very well. The knife is beautiful, incredibly sharp, and so nice to hold. It's weighted perfectly in the handle and very ergonomic... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
My Japanese Home, a reputed online store, deals in a wide range of Japanese styled products like Japanese Tableware, Japanese Kitchen Tools, Japanese Living Room and Japanese Décor items.
Coordonnées de contact
12 Constance Street International House, E16 2DQ, London, Royaume-Uni
- contact@myjapanesehome.com
- myjapanesehome.com
4,2
Bien
350 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 84 % de ses avis négatifs
Répond généralement dans un délai d'un mois
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Excellent service
Excellent service. Great product. Repeat customer for a reason.
19 mai 2026
Avis spontané
Pretty shocking- orders in April
Pretty shocking- ordered in march (#26632). Had tracking sent. Tracking says there is an exception. The tracking isn’t the company the link goes to either. Have emailed three times now and nothing back
As for the below I will happily share the emails. Sent when you asked to to review my experience. If something has gone missing the. Surely you would know?
The link you posted is the one you sent me and simply says “ exception”.Click on it - it’s makes no sense to anyone.ups don’t recognise the number.
But you MUST have had an email. Or is it my job to do your job now?
It’s pretty shoddy all round.
14 mars 2026
Avis spontané
Réponse de Myjapanesehome
Thank you for writing your review on My Japanese Home.
First of all, you never contacted us or sent any emails indicating that you hadn't received the package.
Your initial contact was made through Trustpilot.
Your order was shipped with this tracking number, and the package was damaged in transit and destroyed:
https://www.ordertracker.com/track/H06R4A0116417532
In this case, you should contact us so we could send a new shipment or refund your purchase.
We regret your negative shopping experience and will process your refund.
On rare occasions, shipping companies make mistakes like this and cause losses for both the customer and MJH.
Sincerely, Ewan, Customer Service Department
Well-constructed boat!
Arrived in good condition as advertised. There were a couple of edges that needed some light sanding but was minor.
30 avril 2026
Avis spontané
Would definitely recommend!
It was a little pricey but well worth it for the quality of the products. Setting up the shikifuton was really simple and I may end up getting a second one soon.
1 mai 2026
Avis spontané
Absolutely lovely for my tea ceremony
Absolutely lovely for my tea ceremony! I feel like I’m in Japan all over again!
8 mai 2026
Avis spontané
Absolutely stunning Saki set,beautiful…
Absolutely stunning Saki set,beautiful to look,even better to sip from.
6 avril 2026
Avis spontané
The teapot is just beautiful just as…
The teapot is just beautiful just as shown on the website, very happy with the quality as described.
20 avril 2026
Avis spontané
Hard to know the size if u have not a…
Hard to know the size if u have not a tape beside u,.. perhaps showing it beside an average hand size would be useful. It was my mistake, I actually ordered from estimation... 😆 Wouldn't advise it! A dessert table spoon I was after, I got a teaspoon!!
But (My Japanese) seems good quality 👍 Thku ☀️
8 mars 2026
Avis spontané
- very quick service
- very quick service
- friendly customer service
- would buy again
11 avril 2026
Avis spontané
Loved the shirt. Worth the wait.
The shipping took long, but loved the shirt. It was beautiful.
20 mars 2026
Avis spontané
thoroughly disappointed.
i’m only giving it a two cause the hand fan was what i expected but the hoodie was meant to be a 4XL and is more like a 1XL and the colour are completely different there light pastel pink tones on the photo and it’s come and it’s almost neon with green which is depicted in the photos , feels cheap too
9 avril 2026
Avis spontané
Réponse de Myjapanesehome
Thank you for writing your review on My Japanese Home.
We regret your negative shopping experience.
We have corrected some manufacturing discrepancies so that sizes are now completely reliable and you should have fewer problems with clothing purchases.
We understand your dissatisfaction and are glad that you were able to exchange the size and receive the correct one.
Sincerely, Ewan, Customer Service Department
Items missing
Most of my order was missing from the parcel. The company refunded me for this after picking up my review here.
13 mars 2026
Avis spontané
Not worth it
I ordered some clothes, as gifts for my friends. They all arrived a size bigger. When I got in touch with their customer service department they wrote "We usually send one size larger because, being Asian sizes, they tend to run smaller than usual." That information wasn't on their website when I purchased the items or as I write this review. I actually took the time to look at the measurements of the clothes and I ordered the correct sizes, so they caused more harm than good.
They offered to exchange the items of course, but I had to wait double the time to get what I ordered.
Also two of the parcels that they sent were delivered at the wrong address. I understand that this is the shipping company's responsibility, but the labels on the parcels were barely visible, as if they had been printed on a printer running low on ink.
The clothes were alright, but nothing special, I was able to find similar designs at other webpages, much cheaper. Like others have said, they were all shipped from China.
Overall, I wouldn't recommend them.
23 décembre 2025
Avis spontané
Réponse de Myjapanesehome
Thank you for writing your review on My Japanese Home.
We regret your negative shopping experience.
We have corrected some manufacturing discrepancies so that sizes are now completely reliable and you should have fewer problems with clothing purchases.
We understand your dissatisfaction and are glad that you were able to exchange the size and receive the correct one.
We also apologize for the error in the delivery address. Sometimes shipping companies deliver packages to the wrong addresses, which can cause frustration, but we work daily to minimize these errors.
Sincerely, Ewan, Customer Service Department
Excellent customer service and making size adjustments
Excellent customer service and making size adjustments as requested with no fuss or bother. Highly recommend
20 février 2026
Avis spontané
Ordered some nice little coffee cups
Ordered some nice little coffee cups, I like them a lot.
16 janvier 2026
Avis spontané
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