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Lisez les avis des autres

Noté 4 sur 5 étoiles

The quality of the product is what I was hoping for, something that I don't handle like it will break, I feel comfortable drinking out of the sake set. I've seen others mention, and I agree, that co... Voir plus

Noté 4 sur 5 étoiles

Hard to know the size if u have not a tape beside u,.. perhaps showing it beside an average hand size would be useful. It was my mistake, I actually ordered from estimation... 😆 Wouldn't advise it!... Voir plus

Noté 5 sur 5 étoiles

Fantastic selection of Japanese goods! My wind chimes came quickly and the price was great - I would highly recommend this shop to anyone with an interest in high quality Japanese craftsmanship! I ha... Voir plus

Noté 5 sur 5 étoiles

I ordered the Damascus Knife Nyu. It arrived quickly and was packaged very well. The knife is beautiful, incredibly sharp, and so nice to hold. It's weighted perfectly in the handle and very ergonomic... Voir plus

À propos de l'entreprise

  1. Magasin d'ameublement et de décoration

Écrit par l'entreprise

My Japanese Home, a reputed online store, deals in a wide range of Japanese styled products like Japanese Tableware, Japanese Kitchen Tools, Japanese Living Room and Japanese Décor items.


Coordonnées de contact

4,2

Bien

TrustScore 4 sur 5

350 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 84 % de ses avis négatifs

Répond généralement dans un délai d'un mois

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,2

Tous les avis

(350)

68 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Great product but it did take a while…

Great product but it did take a while to arrive. I hadn’t checked delivery times properly so it was a surprise to me but it was on me because the information was there, I just hadn’t read it. Super cute chopsticks were just a bit of a late present!

21 décembre 2025
Avis spontané
Noté 1 sur 5 étoiles

Not from Japan

Items here are marketed as from Japan with good quality - package came from China and items can be found on Taobao at 1/15 the price. Please stay clear.

Edit since business claims they do not know me:

I bought a set of sake cups from here for christmas gift. I paid close to $60 for it. The christmas gift exchange budget was $50.

My recipient received a parcel from China (not Japan) and decided to check taobao for its value, found its sold there for $5. Very embarassing.

I did file a complain and get a refund by destroying the item. However, the fact stands that the items are not ‘quality from Japan’ as the website brands it to be… and I feel prospective customers should know. I wish I knew when I was about to purchase my gift from here - I checked Trustpilot before my purchase and found only good reviews about this website and hence proceeded with my purchase. Turns out bad reviews are flagged as defamatory by the business.

25 décembre 2025
Avis spontané
Logo de Myjapanesehome

Réponse de Myjapanesehome

Thank you for writing your review on My Japanese Home.

Thank you for clarifying your review and sharing your purchase experience. We denounce reviews where people only seek to discredit our company without mentioning their own purchase experience, as we have received reviews that were intentional and false with the sole purpose of damaging MJH's reputation.

Normally, in reviews, people indicate what they purchased and their buying experience.

We regret that the product quality was not to your liking. We have sold hundreds of these sake sets, and customers have been satisfied.

To clarify this review and help future customers, the set you purchased costs 60 Singapore dollars, which is equivalent to 45 US dollars and 34 British pounds.

We have products from many different suppliers in Asia because we offer 2,600 different products.

This set isn't made in Japan, but it certainly doesn't cost $5 on Taobao, and if it does, shipping costs will be high, assuming you even receive the order and don't lose your money.

In short, you purchased a product you didn't want, and you received a full refund without any problems.

We are an honest company and always resolve any customer dissatisfaction.

We are unaware of the products sold by other online stores of dubious reputation, and we wish you luck with your future purchases.

Thank you for clarifying your review, but we would appreciate it if you only mentioned your complaint regarding the sake set you purchased and not generalized about all the products in our store.

Sincerely, Ewan, Customer Service Department

Noté 4 sur 5 étoiles

Good communication

Good communication, long delivery and incorrect product sent originally however this was replaced without fuss

18 décembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Everything was perfect

Everything was perfect! The communication was flawless, delivery as expected and even arrived earlier than expected, the product was beautiful and in perfect condition, and precisely as advertised on the website. Even follow up communication after receiving the gift was flawless! Thank you!

28 décembre 2025
Avis spontané
Noté 4 sur 5 étoiles

Exactly as described and substantial product

The product was exactly like the picture and well packaged. The only reason for the 4 star is that there could be better information regarding delivery times. This was for a present for someone who lives at a distance and I used the tracker but it did seem to be delayed on the updates. This did cause concern but when it arrived we were very happy with the items. It is going to make a lovely present

28 novembre 2025
Avis spontané
Noté 1 sur 5 étoiles

Chinese products for sale!

Chinese products for sale, falsely marketed here as Japanese! I ordered the "10 Pairs of Chopsticks Morioka". Morioka is a city in Japan, and the product description says "Japanese wooden chopsticks", so the website clearly indicates these are Japanese chopsticks. But when I received the product, the words on the box are all in Chinese. The label on the front says "Chinese food culture" and the manufacturer on the back is in Yiwu City, Zhejiang Province, which is in China, not Japan. False advertising! Do not buy if you are looking for Japanese chopsticks.

UPDATE several weeks later: I received a response from this company. It only confirms my negative opinion of them. They should have admitted that they falsely advertise the product as "Japanese wooden chopsticks", and they should have revised the product description to say the chopsticks are made in China. But they did no such thing, and the false marketing continues on their website. It's one thing to engage in false advertising. It's a step further to not admit it when called out on it. If you prefer to do business with ethical companies, I recommend you shop elsewhere.

10 décembre 2025
Avis spontané
Logo de Myjapanesehome

Réponse de Myjapanesehome

Thank you for writing your review on My Japanese Home.

You only purchased one product out of the 2,600 we have in our store, and you claim that everything is made in China. This is not true. We have manufacturers throughout Asia, including Japan.

We have sold hundreds of sets of these chopsticks, and our customers have been satisfied. We offer top-quality products and a carefully curated selection of manufacturers, as you can see from the reviews of most of our customers.

We have thousands of very satisfied customers who appreciate the quality of our products. If you purchased a product you didn't like (this can happen in any online store), why didn't you return your order?

Your negative opinion about our products is unnecessary.

Sincerely, Ewan, Customer Service Department

Noté 5 sur 5 étoiles

Yukio spoon

It was promptly delivered and, moreover, was so beautiful. I bought it as a gift but, oh, the temptation to keep it myself. A really lovely spoon.

20 novembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Overall delighted. Color more pale than expected

The lamp arrived safely and well packaged. It seems very well made. I still LOVE the design.
The only disappointment is that the color appeared richer in most of the photography. The actual is more pale. I plan to sand it down and apply a richer stain. So it has not been mounted yet.

7 novembre 2025
Avis spontané
Noté 5 sur 5 étoiles

love the bedding quality

love the bedding quality. i am chemically sensitive so really struggled to find bedding which would not trigger me. but these are eco clean, no issues for me, and i am very sensitive. love the look and feel of the bedding too. my kids chose their own patterns and love them too

28 novembre 2025
Avis spontané
Noté 5 sur 5 étoiles

They gave free socks

I was hoping that it would arrive in perfect as new condition, then it did. On top of that, they gave free socks, that's 6 star service.

1 novembre 2025
Avis spontané

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