This company never fails. The earrings i purchased are substantial and beautiful. I love them because I’m always losing post earrings, but the style of the Bella never fall off. They are so affordable... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
I order a pair of Bella earrings in gold and got a silver pair for free. I thought that was a great deal and figured if they are poor quality I didn’t really spend too much. To my surprise, these were... Voir plus
Nice earings but God they are cheaply made.. I ordered them after reading hypo-allergenic but I only tried them on n itched like crazy. Total waste of money customer service was crap I was just told t... Voir plus
L'entreprise a répondu
I have ordered many pairs of earrings for myself and as 🎁 gifts. Would not gift if I didn't love them. Beautiful colors, quality and appearance. Delivery faster than expected What's not to lik... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Here at My Jewellery Story, we believe that quality jewellery shouldn’t be expensive, must be 100% hypoallergenic, and that everyone should have access to the perfect piece to elevate any look.
Coordonnées de contact
Royaume-Uni
- help@myjewellerystory.uk
- myjs.com
4,4
Excellent
985 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 90 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Réponse de My Jewellery Story
Hi Diane, thank you for your feedback. I’m very sorry to hear that you’re not happy with the item. We have sent you an email to address your concerns. Please check your inbox for further details.
Lover of the Bella earrings!
I'm in love with the Bella earrings! I have 4 pairs now and get compliments every time I wear them. They're classic, simple & elegant.
30 août 2024
Needed customer service because I…
Needed customer service because I didn't receive them when I thought I should. Great help and they arrived right after. They are very cute and look well made.
7 août 2024
Exactly as pictured
Exactly as pictured, quality and shipping! Love them and will order again.
5 août 2024
Bold and beautiful
Online shopping is easy and convenient. The jewelry is beautiful and well made. Love, love.
3 août 2024
The earrings were as pictured
The earrings were as pictured and I am very happy with them.
2 août 2024
Fast delivery and the earrings were of…
Fast delivery and the earrings were of high quality. I would order again
2 août 2024
Beautiful eye catching jewelry!
Beautiful eye catching jewelry! They go with everything I wear. I especially like upping my T-shirt look with these stunning earrings!
30 juillet 2024
Excellent All The Way Around
Excellent customer service. Great quality jewelry, beautiful designs and good prices. Love BOGO on mix earring charms. I wear MJS earring charms with real diamonds and gold, and they look just as good. Can’t tell the difference.
21 juillet 2024
These earrings are spectacular
These earrings are spectacular! I absolutely love them. Not now, but in the nit too distant future, I'll likely buy more of these
28 juillet 2024
I needed to return some items
I needed to return some items. Process was pretty easy, but time consuming as I had to fill out each return individually. You may want to look into how an individual can form to return multiple items from same order.
27 juillet 2024
Earrings are formed weird
Earrings are formed weird. I have to tip forward all the way until the back clasp pushes into my ear, in order for it to look right.
19 juillet 2024
Réponse de My Jewellery Story
Dear Nichole,
I’m sorry to hear that they’re not fitting as expected and that you’re experiencing discomfort.
We have sent you a separate email to assist you with either a replacement or a refund. Please check your inbox for that email, and let me know if you need any further assistance.
Thank you!
Best,
Erika
MYJS Customer Care
They are beautiful and sparkly like you…
They are beautiful and sparkly like you said❤️❤️
5 juillet 2024
Beautiful Earrings
It was a bargain, two for one, and it arrived in a very reasonable time frame. The earrings are very pretty!!!!!
29 juin 2024
Email said I wouls receive a tracking…
Email said I wouls receive a tracking number. No number no earrings but a survey about my experience. wow
28 juin 2024
Réponse de My Jewellery Story
Dear JoEllen,
We sincerely apologize for the inconvenience you experienced with your recent order. We have resent the tracking details for your order via email. Please check your inbox for the tracking number and delivery information.
If you have any further concerns or need additional assistance, please feel free to reach out to us. We appreciate your feedback and are committed to improving our service.
Best regards,
Erika
MYJS Customer Care
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.