This company never fails. The earrings i purchased are substantial and beautiful. I love them because I’m always losing post earrings, but the style of the Bella never fall off. They are so affordable... Voir plus
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I order a pair of Bella earrings in gold and got a silver pair for free. I thought that was a great deal and figured if they are poor quality I didn’t really spend too much. To my surprise, these were... Voir plus
Nice earings but God they are cheaply made.. I ordered them after reading hypo-allergenic but I only tried them on n itched like crazy. Total waste of money customer service was crap I was just told t... Voir plus
L'entreprise a répondu
I have ordered many pairs of earrings for myself and as 🎁 gifts. Would not gift if I didn't love them. Beautiful colors, quality and appearance. Delivery faster than expected What's not to lik... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Here at My Jewellery Story, we believe that quality jewellery shouldn’t be expensive, must be 100% hypoallergenic, and that everyone should have access to the perfect piece to elevate any look.
Coordonnées de contact
Royaume-Uni
- help@myjewellerystory.uk
- myjs.com
4,4
Excellent
985 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 90 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
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MYJS bent over backwards to help me!
I received one set of earrings that did not have just the look I wanted, so MYJS bent over backwards to find and send me the perfect pair. They communicated throughout the situation, so I knew exactly when and what was happening-Great company!
21 novembre 2024
Poor customer service
My son bought me some earrings in march for my birthday. Unfortunately one earring has broken and the pendants on them have tarnished. Contacted myjs but was told that they were fashion jewellery and would tarnish !!!!!! Very poor customer service no replacement offered .
26 novembre 2024
Avis spontané
Réponse de My Jewellery Story
Hi Lynne,
I’m truly sorry to hear about your experience and the disappointment caused by the broken earring and tarnished pendants. We understand how meaningful this gift from your son is and sincerely apologize for any frustration caused by our earlier response.
While our jewelry is made with a base metal and plated for quality finish, we strive to ensure each piece brings joy for as long as possible with proper care. That said, we’d love to make things right. I’ve reached out to you via email to gather the necessary details so we can explore a replacement and resolve this properly.
Once again, I apologize for the inconvenience and appreciate the opportunity to assist you further. We’re committed to providing a better experience moving forward.
Kind regards,
Erika
MYJS Customer Care
The Earrings are beautiful ❤️ Love Love,
7 novembre 2024
Gorgeous
I’ve ordered more than a dozen sets of earrings from MJS. They’re all so beautiful and when I saw this necklace online I couldn’t resist. It’s more beautiful in person, can’t wait to wear it.
1 novembre 2024
Got my order in less than 2 weeks
Got my order in less than 2 weeks. I get many compliments on the earrings. I plan to buy my granddaughter several for Christmas
3 novembre 2024
I love the Bella earrings
I love the Bella earrings from My jewelry story. I have given numerous pair for presents.
3 novembre 2024
Earrings are beautiful and don’t bother…
Earrings are beautiful and don’t bother my ears when I sleep.
I was a little worried because they a from Australia, but shipping was great and reasonably fast.
2 novembre 2024
Love my earrings and never had any…
Love my earrings and never had any problems with my order.
30 octobre 2024
Great price and the earrings are…
Great price and the earrings are beautiful. They will make great gifts!
28 octobre 2024
Love love the bellas have many pairs
27 octobre 2024
I Have ordered from my jewelry store…
I Have ordered from my jewelry store for a number of years now because I love the product and the price. I actually was surprised how fast this order turned around and obviously very pleased!
25 septembre 2024
Love my earrings !
21 septembre 2024
Beautiful!!!!
I gave my Mom a pair of these earrings, she loved them!!! I bought 6 pairs, can't wait to give them as Christmas gifts!!
25 septembre 2024
Very elegant earrings
I love these earrings. They are well made, simple and the colors are lovely. I like them so much; I've bought them twice and have both small and medium sizes in different colors.
8 septembre 2024
They are beautiful and wow earrings
I made this purchase and received it very quickly. They are beautiful and exquisite for fun or dress up occasions. Love my earrings!!!!!!
10 septembre 2024
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