Fantastic company and I would say the prices are very fair, the bags of liquorice are actually bigger than they look on the website aswell which is nice. Super tasty liquorice and excellent customer s... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
The product range and quality is superb! Always well packed and super-fast delivery. I have placed a few orders and, not embarrassed to say, tried quite a few different products. In particular, the ch... Voir plus
L'entreprise a répondu
I’m always a bit cautious with companies that constantly pop up on my Instagram. I’ve been tempted before, tried a fudge company, and it was rubbish, so I wasn’t expecting too much this time... Voir plus
L'entreprise a répondu
So I ordered from this company Received my confirmation email & waited patiently for my goods! I’ve been promised 2 different dates of expected delivery . Apparently the delay is because... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
For many, Liquorice is just black liquorice wheels or liquorice allsorts. For us, at My Liquorice, it is so much much more. We are dedicated to supplying our customers with the best liquorice from all around the world. We have a large range available exclusively online and are adding to our range daily. Whether you like extremely salty liquorice or sweet and chewy there is something for everyone at MyLiquorice.co.uk
Coordonnées de contact
39 Mark Road, HP2 7DN, Hemel Hempstead, Royaume-Uni
- info@myliquorice.co.uk
- myliquorice.co.uk
4,4
Excellent
178 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Amazing UK based small business with top tier customer service
I’m not usually a fan of sweets, but these are absolutely addictive – I 100% recommend them! I had so much fun experimenting with the different flavour combinations and ended up loving them all. They’re great value for money, and I always prefer to support a small UK-based business.
3 juin 2025
Avis spontané
Love love love My Liquorice
Absolutely obsessed with My Liquorice! The foam monkeys are dangerously moreish – soft, fruity, and full of nostalgic joy. Also, the chocolate-covered liquorice balls - SHOWSTOPPER! I didn’t mean to eat the whole bag… but here we are. Will 1000% be back for more! 🐒🍫🖤
24 mai 2025
Avis spontané
Réponse de My Liquorice
thank you
Buying from my liquorice was easy…
Buying from my liquorice was easy affordable and when I made a mistake on my order, one message and it was rectified immediately. So before my order was dispatched I had amazing customer service.
When I got the package I opened a pack and found the tastyest sweets I've ever eaten. I'm now the number one fan. I will be buying more. Mainly because I eat the gift I was meant to give a work colleague but also because they're soooo yummy!!
3 juin 2025
Avis spontané
Réponse de My Liquorice
ha ha - they are very "moreish" aren't they !
Great value for money products
Great value for money products, levels above the other options on the market
3 juin 2025
Avis spontané
Réponse de My Liquorice
thank you so much
Brilliant Products
Everyone’s experience is different I suppose, but I have purchased 3 times now and my friend (who I bought for) stayed it was the most delicious liquorice she has tasted. I have to fully agree. Wonderful products, great customer service and a really easy website with lots of great options
20 mai 2025
Avis spontané
Réponse de My Liquorice
Thank you for your kind comments
Excellent customer service
Excellent customer service! Great product. Very happy 😊
8 mars 2025
Avis spontané
Réponse de My Liquorice
thank you
Disappointing product, don't bother.
This is the third review I have written for this company, the other two were direct to My Liquorice, and I have heard nothing from them. It's a good job this wasn't a present or the recipient would have been disappointed. The packs of sweets are not labeled, so it's guess work as to what you are eating. They are not in resealable packs as advertised at the time, but heavy duty polythene that needed cutting with scissors. It is a random choice as to what flavours you are getting, they say "The contents may vary, depending upon stock availability" which is great, so how do I know what I am eating. Remember the liquorice covered tube with a white soft centre you get from Bassetts, well I think these are the centres to My Liquorice products, just with a different flavoured covering. It's not even a solid piece of good quality liquorice in the centre. Very disappointing, and not worth the money.
24 février 2025
Avis spontané
Réponse de My Liquorice
I am responding to your review of a My Liquorice Chocolate Gift Box which was delivered in the bags that are shown online (food grade clear plastic bags) and you did receive the normal main chocolates that are listed online (no substitutions) only 3 days after your order. We did reach out to you privately (twice) but have not had a response from you.
If customers E mail us or contact us through Messenger, then we respond to questions/ queries/complaints within hours normally. We actually pride ourselves on our Customer Care but as a review is giving your personal opinion on a product - we do not respond to these normally. It's all a matter of taste though and, like Marmite, some love liquorice, some hate but it seems to provoke a strong reaction in customers either way.
Whilst the product may not be to your taste, it is honestly not cheap as we import it from a Swedish company that has been making chocolate covered products for over 20 years and now makes 2500 tons/year. They are proud of using only the best of raw ingredients and produce a high quality product. Raw chocolate prices have soared and it is one of the most expensive products we have.
We have now tweaked the website to be clearer as per your comments regarding substitutions – we do NOT randomly substitute items and would always E mail first and it is an unusual occurrence (which we have to cover on the website).
We have relied upon the descriptions online in the past but now Gift Boxes have their own menu cards dispatched with them, so customer can see what is in their order.
Great service
Great service, swift delivery, delicious liquorice! What more could one ask for?
6 janvier 2025
Avis spontané
Réponse de My Liquorice
Thank you so much, it takes a special person to find the time to write a nice E mail/review (as it's so much easier to do a bad one when something has annoyed you). We are a small company and truly appreciate it. Happy New Year
Réponse de My Liquorice
thank you so much for your review
Im super happy with the liquorice I…
Im super happy with the liquorice I ordered. The packaging was clear, nice to look at and resealable. The liquorice wa exactly what I wanted and the customer service was super helpful when I had a few questions about the delivery. All in all I'd 100% recommend this. Will be buying from them regually.
26 novembre 2024
Avis spontané
Réponse de My Liquorice
thank you so much for your kind comments
Excellent quality
Excellent quality and amazing customer service will shop here again perfect as a gift
1 décembre 2024
Avis spontané
Réponse de My Liquorice
thank you, we do have a great customer service team who pride themselves in answering queries promptly
Disappointing and poor value, small bags!
Lots of packaging around very small bags of liquorice, nougat bar was broken as well. Poor value for money sadly.
2 décembre 2024
Avis spontané
Réponse de My Liquorice
We have an excellent Customer Service team - sadly they were not contacted before this review. Normally if an item is damaged in the post then we would replace or refund immediately. We have reached out to try to resolve this matter and when we didn't receive a response, we refunded you for the broken Nougat Bar. All the weights of our products are clearly stated on the website and in fact you even had an extra item free of charge.
Quick delivery
Quick delivery, large bags, lots of choice. Banana Monkeys and Salty Milk Chocolate Liquorice are currently my favourites.
12 octobre 2023
Avis spontané
Réponse de My Liquorice
thank you Jill, so glad you're enjoying your Liquorice :)
High quality, delicious Liquorice!!
I have bought a few of the Liquorice's off my Liquorice, and honestly, have to say it's the best I've tasted, lots of selection, well packed, fast delivery, and my last order had a free pack of chocolate covered Liquorice absolutely delicious!!! Cannot praise this firm enough honest to goodness if you like Liquorice this is the place to buy, highly recommend 👍🙂
3 août 2023
Avis spontané
Réponse de My Liquorice
Thank you very much for your kind review :)
Simply delicious.
I am so happy to have discovered My Liquorice. The selection is fantastic, I especially like the mixed bag and Swedish salty selection.
Customer service always respond promptly and professionally.
I was especially excited to have received a surprise free bag in my last order. Thank you.
2 août 2023
Avis spontané
Réponse de My Liquorice
You're welcome Heidi and thank you for your lovely review :)
Love my liquorice and always reply if…
Love my liquorice and always reply if you have a problem. And the liquorice is 😋 yummy.
17 juillet 2023
Avis spontané
Réponse de My Liquorice
Thanks for the kind review, we do our best :)
brilliant sweets well packe dfresh and…
brilliant sweets well packe dfresh and just what i liked
well worth buying hazzle free
31 mars 2023
Avis spontané
Réponse de My Liquorice
thank you for your kind words Pat
Liquorice for the gods
Where do I start it took me several weeks to order as I was a bit skeptical but I took the plunge and ordered the assortment .
They arrived quickly and if I'm honest they were eaten as quick I adore liquorice
These did not disappoint they are sublime sweet salty minty chilli chocolately you name it they do it . The only thing I can say it needs is a warning on the bags .once opened you will consume pretty quickly . I must thank Patricia for help in how to leave a review
The only problem I have is what to buy again
13 janvier 2023
Avis spontané
Réponse de My Liquorice
Thank you so much for your kind words.
Great liquorice
Received my order today many thanks. Great selection lovely tasting liquorice .the banana monkey's should carry a over delicious warning they are that morish 😀😀
21 décembre 2022
Avis spontané
Réponse de My Liquorice
Thank you for your kind words. The Banana Monkeys are a huge favourite
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.