I'm into my third week and I'm starting to notice improvements. However, the pens are a bit cumbersome, and a simple bottle with a brush would be far easier, and likely less expensive to produce then... Voir plus
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Well, I had a nasty black stripe running the entire length of my big toe nail. Now it seems like the nail behind it is growing in healthy. I have also been taking sour sop bitters as an internal suppl... Voir plus
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My Wellness Representative Morie was great to speak with. She was patient and very detail oriented. She was very encouraging and I’m grateful for her help and dedication to help during this wellness j... Voir plus
L'entreprise a répondu
The follow up calls from LUNAVIA each month to make sure everything is going well and being done correctly to receive the best result possible are nice. Francine Macaranas is wonderful and very helpfu... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
At Lunavia, we are dedicated to providing high-quality solutions for skincare with your comfort and care in mind. Our mission is to combine trusted ingredients with innovative application methods to support skin hygiene and help you feel confident every step of the way.
Coordonnées de contact
1111B S Governors Ave # 80212, 19904, Dover, Etats-Unis
- 1-302-335-7108
- support@mylunavia.com
- mylunavia.com
4,6
Excellent
2 k avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
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Have been using the pen at least once a…
Have been using the pen at least once a day, usually twice. It looks very much better. It's only been a few weeks hopefully it will continue to get better.
19 octobre 2026
Avis spontané
Réponse de Lunavia
Hi David,
Thank you so much for taking the time to share your review!
Your progress after just a few weeks of using the Lunavia Antifungal Pen is a promising step toward healthier-looking nails! Consistency is an important part of the process, and we advise applying the pen 2–3 times daily as part of your nail care routine. Toenail fungus can take time to improve, so we encourage you to remain patient and consistent as you continue using the product and monitor your progress.
We hope you continue to see improvements in the coming weeks and move closer to achieving healthier-looking nails!
Please feel free to reach out to us at wecare@mylunavia.com if you have any questions or need further assistance. We’re always here to help!
Best regards,
Dylan
Lunavia Customer Care Team
Exactly what I was looking for
I having a good experience ordering from Lunavia. The ordering process was simple, shipping was quicker than expected, and the product arrived in perfect condition. The quality exceeded my expectations and clearing up my issues. I will definitely be ordering again!
19 octobre 2026
Avis spontané
Réponse de Lunavia
Hi There,
Thank you so much for taking the time to share your review!
Your experience reflects what we strive to deliver with every order: a simple ordering process, faster-than-expected shipping, careful delivery, and product quality that exceeds expectations. We’re especially pleased that your concerns have been resolved and that your experience has given you confidence in ordering from us again. Your continued trust means a lot to our team, and we’ll keep working to provide a reliable, convenient, and positive experience with every order.
Please feel free to reach out to us at wecare@mylunavia.com if you ever need assistance with a future order or have any questions. We’re always here to help!
Best regards,
Dylan
Lunavia Customer Care Team
Réponse de Lunavia
Hi Alice,
Thank you so much for taking the time to share your review!
It’s great to hear that you’re satisfied with your Lunavia experience and that the product has made such a positive impression on you! Your confidence in our product means a lot to our team, and we’re committed to providing quality products and support you can count on.
Please feel free to reach out to us at wecare@mylunavia.com if you ever have any questions or need assistance. We’re always here to help!
Best regards,
Dylan
Lunavia Customer Care Team
So far so good
So far so good. Infection on the big toe is looking much better. The pens are great and would highly recommend the spray bottles to help keep work boots a disinfected place to continue and maintain the healing process.
19 octobre 2026
Avis spontané
Réponse de Lunavia
Hi Tim,
Thank you so much for taking the time to share your review!
Seeing clear progress on your big toe infection shows you are on the right track, and taking full advantage of the spray to sanitize your work boots is key to protecting that progress. Consistently treating both your skin and your footwear stops reinfection in its tracks and ensures lasting results. Keep up the routine, as maintaining a clean environment inside your boots is essential for complete, uninterrupted healing.
Please feel free to reach out to us at wecare@mylunavia.com if you need any support maintaining your results in the future.
Best regards,
Dylan
Lunavia Customer Care Team
Well I see improvement on the smaller…
Well I see improvement on the smaller nails but how long to see improvement on the BIG TOES
19 octobre 2026
Avis spontané
Réponse de Lunavia
Hi Bonnie,
Thank you so much for taking the time to share your review!
It is great to observe progress on your smaller nails, and it is completely understandable that you are looking forward to seeing those same results on your big toes. Because big toenails are significantly thicker and grow at a much slower rate than smaller nails, visible changes naturally take a bit more time to appear there. Consistency is key, so continuing your daily application will help ensure the new, healthier nail growth gradually replaces the old tissue.
Please feel free to reach out to our team at wecare@mylunavia.com if you need any further guidance or assistance along your journey.
Best regards,
Dylan
Lunavia Customer Care Team
No improvement over 4 months of use
No improvement over 4 months of use. Good response from the Lunavia team to inform me that too bad and that I missed the 90 day window. Do yourself a favor and don’t waste your money and time.
18 octobre 2026
Avis spontané
Réponse de Lunavia
Dear Eduardo,
Thank you for reaching out and sharing your experience with us
I am truly sorry to hear that you haven't seen the improvement you hoped for after 4 months of use and that your previous interaction left you feeling frustrated. That is certainly not the level of support we want you to experience, and I assure you we are here to help make things right.
While our order records show this purchase was placed in June 2026, placing it outside our standard 90-day money-back guarantee window,I completely understand your disappointment. We value your feedback and want to make sure you feel heard and supported.
Our team will be following up with you directly via email to explore how we can assist you further. If you need any additional assistance in the meantime, please don’t hesitate to reach out to us at wecare@mylunavia.com.
Best regards,
Nicky
Lunavia Customer Care Team
Francine was amazing
Francine was amazing she was patient, kind and understanding. She walked me through the whole process explained things in a manner I could understand easily, and never pressured me. I knew going into the call that I would need to get more products in order to take care of my fungus for good. I just wasn't sure how much I needed. Francine explained it all to me in an easy to understand manner. I have been to my personal doctor two times for this same issue and have never received the personalized care that I received from Francine today. I had been told by my doctor the first time that I needed to have ingrown toenail surgery, which I refused. The second doctor told me that I didn't have a fungus at all, even though my toenails are an inch and a half thick yellow crusty and flaky!!! I am looking forward to working with her as my journey goes along. This was not something I was expecting when I placed an order for three fungal pens. I was not aware that I would get this level of care. Very excited so far. Can't wait to receive my products and heal my issue, once and for all!
18 octobre 2026
Avis spontané
Réponse de Lunavia
Hi Tracey,
Thank you so much for taking the time to share your review!
Your dedication to taking charge of your foot health and finding a lasting solution is incredibly inspiring. Dealing with persistent fungal issues and navigating conflicting medical advice can feel overwhelming, but finding clear guidance and genuine support makes all the difference. Francine’s thorough, patient approach reflects the high standard of personalized care every customer deserves when stepping onto the path toward complete recovery. With the complete regimen on its way, you are fully equipped with the right products and expert support to restore your confidence and achieve healthy, clear nails once and for all.
Please feel free to connect with us at wecare@mylunavia.com if you require any further support along your recovery journey.
Best regards,
Dylan
Lunavia Customer Care Team
Great Custimer Support
I was impressed that I actually got a call from thus company on how to use tneir product. They really wa t you to k kw how to apply the product so that you can have the best results possible. I hate having this foot fungus and I have felt sort of lost in how to treat it, but Francine was great in explaining every step and why I need to do it that way. Here is to a great beginning to healthy feet.
18 octobre 2026
Avis spontané
Réponse de Lunavia
Hi Shana,
Thank you so much for taking the time to share your review!
We’re delighted that Francine could guide you through each step of applying our product and explain how to use it effectively. We understand how frustrating it can be to deal with foot fungus, especially when you’re unsure where to begin. Our team is committed to providing clear, personalized guidance so you can feel more confident in your foot care routine and give your treatment the best opportunity to work. We’ll be sure to share your kind words with Francine!
We’re rooting for you as you begin your journey toward healthier feet, and we hope each step brings you closer to your goals.
Please feel free to reach out to us at wecare@mylunavia.com if you need further guidance or assistance. We’re always here to help.
Best regards,
Dylan
Lunavia Customer Care Team
Optimistic Hope for fungal cure.
It’s very nerve racking to trust a site for a medical condition, accepting treatments and adding expensive products, and giving out financial access. I’m praying this is legitimate and will be successful. There is nothing more I want than this to be my cure for this chronic issue. Francine was very kind and explained everything to my understanding. The 4 stars is only due to the poor sound and difficulty catching everything she said. I look forward to supportive care through this process and will be happy to refer others if this is a true experience.
18 octobre 2026
Avis spontané
Réponse de Lunavia
Hi Darlene,
Thank you so much for taking the time to share your review!
Taking a step forward with treatment for a chronic condition requires immense trust, especially when navigating financial commitment and new medical options online. Francine is glad to have been a reassuring guide for you, and your feedback regarding the sound quality during your consultation has been noted so we can make immediate technical adjustments for clearer future conversations. We are fully committed to earning your trust every step of the way and delivering the dedicated, supportive care you deserve throughout your healing journey.
Please feel free to reach out to us at wecare@mylunavia.com if you ever need any additional support or assistance in the future.
Best regards,
Dylan
Lunavia Customer Care Team
Réponse de Lunavia
Hi Karen,
Thank you so much for taking the time to share your review!
It’s encouraging to hear that you’re beginning to see improvement, even though the issue hasn’t fully cleared up yet. Toenail concerns can take time and consistent care to improve, so we encourage you to continue following the recommended application routine and give your nails time to show further progress. We hope you continue to see positive changes as you move forward with your Lunavia journey.
Please feel free to reach out to us at wecare@mylunavia.com if you have any questions or need assistance along the way. We’re here to support you!
Best regards,
Dylan
Lunavia Customer Care Team
No gimmicks
No gimmicks, up front facts to begin with!
Actual results speak for themselves.
10 septembre 2026
Avis spontané
Réponse de Lunavia
Hi There,
Thank you so much for taking the time to share your review!
We believe that honest information and real results are what matter most, so it’s great that our straightforward approach resonates with you. Our goal is to provide a product experience built on clear expectations and consistent care, allowing customers to see their progress for themselves.
Please feel free to reach out to us at wecare@mylunavia.com if you ever need assistance. We’re always here to help!
Best regards,
Dylan
Lunavia Customer Care Team
So far so good
So far so good. It has been slowly helping with my nail. Nails grow slow ... but over time it has definitely helped. I'm hoping with a little more time it will be gone for good
17 octobre 2026
Avis spontané
Réponse de Lunavia
Hi Matt,
Thank you so much for taking the time to share your review!
Patience is key when it comes to healthy nail growth, and seeing visible progress is a clear sign that the formula is working just as intended. Because nails naturally regenerate at a gradual pace, continuing your routine consistently will give your body the time it needs to achieve full clearance and restore your nail's natural strength. Stick with it—you are well on your way to getting the clear, healthy results you are aiming for.
Please feel free to reach out to us at wecare@mylunavia.com if you ever need any support or have questions along the way.
Best regards,
Dylan
Lunavia Customer Care Team
Dr. Joice and her wonderful care
Dr. Joice Mitchelle Llanos explained everything so clearly! She answered all my questions and listened to my history and concerns. I had no idea when I ordered Lunavia I would get personal guidance and support!!! I have NEVER had such wonderful customer service like this!
16 octobre 2026
Avis spontané
Réponse de Lunavia
Hi Peggy,
Thank you so much for taking the time to share your review!
Having Dr. Joice Mitchelle Llanos walk you through every detail of your care plan ensures you get the exact clarity and personalized support you deserve. Lunavia was built around the principle that receiving high-quality guidance should be a standard part of your health journey, not an unexpected surprise. Experience like yours demonstrates how dedicated medical attention transforms a simple order into a complete, reliable wellness partnership. We remain fully committed to maintaining this gold standard of individual support whenever you rely on us.
Please feel free to reach out to our team at wecare@mylunavia.com anytime you require further assistance or personalized guidance down the road.
Best regards,
Dylan
Lunavia Customer Care Team
Pen’s work great and customer service…
Pen’s work great and customer service is always good. Just wish they had a link I could push that just says, “order again” or “buy again”. But they are always great at reaching back out to me. Thank you.
7 août 2026
Avis spontané
Réponse de Lunavia
Dear Nando,
Thank you so much for taking the time to share your feedback with us on Trustpilot!
We are thrilled to hear that the pens are working great for you and that you’ve had such a positive experience with our customer service team. We also really appreciate your suggestion about adding a direct "order again" or "buy again" link, feedback like yours helps us improve and make things even easier for our customers!
Please feel free to reach out to us directly at wecare@mylunavia.com if you ever need to reorder or if you have any other questions. We’re always here to help and ensure you have a smooth experience with us.
Best regards,
Nicky
Lunavia Customer Care Team
IT WORKS!!!!!!
IT WORKS!!!!!!!
BE CONSISTANT!!
WASH & DRY FEET GOOD!
APPLY 2 TIMES A DAY AND LET YOUR FEET AND PRODUCT DRY BEFORE PUTTING YOUR SOCKS ON.
16 octobre 2026
Avis spontané
Réponse de Lunavia
Dear Manfred,
Thank you so much for sharing your incredible experience and great advice with us on Trustpilot!
We love your enthusiasm, and you hit the nail right on the head, consistency and proper application really are the true keys to success! Sharing those practical tips will help so many others in our community get the best possible results.
Please feel free to reach out to us directly at wecare@mylunavia.com if you ever need assistance or have any questions. We’re always here to help and ensure you continue to have a smooth experience with us.
Best regards,
Nicky
Lunavia Customer Care Team
Easy application
Easy application. The order was received in a timely manner. And so far seems to be working quite well.
16 octobre 2026
Avis spontané
Réponse de Lunavia
Dear Dawn,
Thank you so much for leaving us a 5-star review and sharing your experience!
We're so glad to hear that your order arrived promptly, that the pens are easy to apply, and that everything seems to be working quite well so far. That is wonderful news!
Please feel free to reach out to us directly at wecare@mylunavia.com if you have any other concerns or need anything along the way. We’re here to help and ensure you continue to have a smooth experience with us.
Best regards,
Nick
Lunavia Customer Care Team
My name is Malique and My toenails are…
My name is Malique and My toenails are beginning to get brighter. I believe I’m on week 3 going on 4 this Sunday and so far me and my girlfriend have been seeing a change for the better in my toenails as well as the itching not happening no where near as often as it use to.
16 octobre 2026
Avis spontané
Réponse de Lunavia
Dear Malique,
Thank you so much for leaving us a 5-star review on Trustpilot and sharing your progress!
It is so wonderful to hear that you and your girlfriend are already noticing your toenails getting brighter and that the itching has significantly calmed down after just a few weeks. That kind of steady improvement is fantastic news!
Please feel free to reach out to us directly at wecare@mylunavia.com if you have any other concerns or need anything along the way. We’re here to help and ensure you continue to have a smooth experience with us.
Best regards,
Nicky
Lunavia Customer Care Team
Issue not addressed or resolved.
I spoke with online customer service about an online offer for 6 pens for the cost of 3 (approx. $40), went to the lunavia website (an hour later)to make my purchase and the deal was not available. I used their chat feature and was eventually connected to a live person. I was then offered a "better" deal, which was more of a bait and switch. I was offered an invoice to get 6 pens plus a "free" anti fungal spray for $90. Somehow my new and better deal was going to cost me $50 more. I again went to their website and found a 3 pen deal to just try it out and scheduled a call. On the call the lunavia rep spent the entire time trying to upsell me and not deal with the experience. I finally told him I was done with the conversation unless he could discuss how to rectify my initial complaint. He chose to keep attempting an upsell. I again said call me when you can answer my complaint and hung up. I have since received an email from support that neither addressed their initial misleading ad to get a purchase and tried to push the error back to me. Be very careful when ordering from this company. Update 10/19: Jordan & Kiana from Lunavia have all responded via email and ignored my concern and attempted to sell me more product. Feel free to get my contact information from them
13 octobre 2026
Avis spontané
Réponse de Lunavia
Dear JB,
Thank you for reaching out and sharing your detailed feedback with us via your Trustpilot review. I am truly sorry for the frustration, confusion, and negative experience you had with our promotions and support team. This is certainly not the level of service or transparency we strive to provide, and I completely understand why you felt frustrated during your interactions.
We genuinely want to rectify this and make things right for you, but we are currently unable to locate your account or order using the details provided in your review.
To help us resolve this for you as quickly as possible, we’ve sent a request for more information via Trustpilot. Please feel free to reply to that request or reach out to us directly at wecare@mylunavia.com so we can investigate this immediately. We are committed to helping you and ensuring you have a smooth, positive experience with us.
Best regards,
Nicky
Lunavia Customer Care Team
Réponse de Lunavia
Hi Monique,
Thank you so much for taking the time to share your review!
We’re delighted that you’ve experienced such a significant improvement with Lunavia! We appreciate you sharing your positive experience, and your feedback means a great deal to our team. Consistency is an important part of any nail care routine, and we hope you continue to see progress as you move forward.
Please feel free to reach out to us at wecare@mylunavia.com if you ever need assistance or have any questions. We’re always here to support you!
Best regards,
Dylan
Lunavia Customer Care Team
The pens seem to be working better than…
The pens seem to be working better than anything I have tried!!
Peggy Sorenson
14 octobre 2026
Avis spontané
Réponse de Lunavia
Hi Peggy,
Thank you so much for taking the time to share your review!
It’s encouraging to hear that our Lunavia Antifungal Pens seem to be working better for you than the other products you’ve tried! We understand how important it is to find a solution that fits your needs, and we hope you continue to see progress with consistent use. Your experience is a wonderful reminder of why we’re committed to supporting our customers throughout their nail care journey.
Please feel free to reach out to us at wecare@mylunavia.com if you ever have any questions or need assistance along the way. We’re always here to support you!
Best regards,
Dylan
Lunavia Customer Care Team
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