I'm into my third week and I'm starting to notice improvements. However, the pens are a bit cumbersome, and a simple bottle with a brush would be far easier, and likely less expensive to produce then... Voir plus
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Well, I had a nasty black stripe running the entire length of my big toe nail. Now it seems like the nail behind it is growing in healthy. I have also been taking sour sop bitters as an internal suppl... Voir plus
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My Wellness Representative Morie was great to speak with. She was patient and very detail oriented. She was very encouraging and I’m grateful for her help and dedication to help during this wellness j... Voir plus
L'entreprise a répondu
I have been using Luvania since Sept 17 2026. I have noticed how much better my left thumb nail is looking . I took a Pic of my thumbnail on Sept 17 2026 it had brown spits from the fungus. Today Oct... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
At Lunavia, we are dedicated to providing high-quality solutions for skincare with your comfort and care in mind. Our mission is to combine trusted ingredients with innovative application methods to support skin hygiene and help you feel confident every step of the way.
Coordonnées de contact
1111B S Governors Ave # 80212, 19904, Dover, Etats-Unis
- 1-302-335-7108
- support@mylunavia.com
- mylunavia.com
4,6
Excellent
2 k avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
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Easy application
Easy application. The order was received in a timely manner. And so far seems to be working quite well.
16 octobre 2026
Avis spontané
Réponse de Lunavia
Dear Dawn,
Thank you so much for leaving us a 5-star review and sharing your experience!
We're so glad to hear that your order arrived promptly, that the pens are easy to apply, and that everything seems to be working quite well so far. That is wonderful news!
Please feel free to reach out to us directly at wecare@mylunavia.com if you have any other concerns or need anything along the way. We’re here to help and ensure you continue to have a smooth experience with us.
Best regards,
Nick
Lunavia Customer Care Team
My name is Malique and My toenails are…
My name is Malique and My toenails are beginning to get brighter. I believe I’m on week 3 going on 4 this Sunday and so far me and my girlfriend have been seeing a change for the better in my toenails as well as the itching not happening no where near as often as it use to.
16 octobre 2026
Avis spontané
Réponse de Lunavia
Dear Malique,
Thank you so much for leaving us a 5-star review on Trustpilot and sharing your progress!
It is so wonderful to hear that you and your girlfriend are already noticing your toenails getting brighter and that the itching has significantly calmed down after just a few weeks. That kind of steady improvement is fantastic news!
Please feel free to reach out to us directly at wecare@mylunavia.com if you have any other concerns or need anything along the way. We’re here to help and ensure you continue to have a smooth experience with us.
Best regards,
Nicky
Lunavia Customer Care Team
Issue not addressed or resolved.
I spoke with online customer service about an online offer for 6 pens for the cost of 3 (approx. $40), went to the lunavia website (an hour later)to make my purchase and the deal was not available. I used their chat feature and was eventually connected to a live person. I was then offered a "better" deal, which was more of a bait and switch. I was offered an invoice to get 6 pens plus a "free" anti fungal spray for $90. Somehow my new and better deal was going to cost me $50 more. I again went to their website and found a 3 pen deal to just try it out and scheduled a call. On the call the lunavia rep spent the entire time trying to upsell me and not deal with the experience. I finally told him I was done with the conversation unless he could discuss how to rectify my initial complaint. He chose to keep attempting an upsell. I again said call me when you can answer my complaint and hung up. I have since received an email from support that neither addressed their initial misleading ad to get a purchase and tried to push the error back to me. Be very careful when ordering from this company. Update 10/19: Jordan & Kiana from Lunavia have all responded via email and ignored my concern and attempted to sell me more product. Feel free to get my contact information from them
13 octobre 2026
Avis spontané
Réponse de Lunavia
Dear JB,
Thank you for reaching out and sharing your detailed feedback with us via your Trustpilot review. I am truly sorry for the frustration, confusion, and negative experience you had with our promotions and support team. This is certainly not the level of service or transparency we strive to provide, and I completely understand why you felt frustrated during your interactions.
We genuinely want to rectify this and make things right for you, but we are currently unable to locate your account or order using the details provided in your review.
To help us resolve this for you as quickly as possible, we’ve sent a request for more information via Trustpilot. Please feel free to reply to that request or reach out to us directly at wecare@mylunavia.com so we can investigate this immediately. We are committed to helping you and ensuring you have a smooth, positive experience with us.
Best regards,
Nicky
Lunavia Customer Care Team
Réponse de Lunavia
Hi Monique,
Thank you so much for taking the time to share your review!
We’re delighted that you’ve experienced such a significant improvement with Lunavia! We appreciate you sharing your positive experience, and your feedback means a great deal to our team. Consistency is an important part of any nail care routine, and we hope you continue to see progress as you move forward.
Please feel free to reach out to us at wecare@mylunavia.com if you ever need assistance or have any questions. We’re always here to support you!
Best regards,
Dylan
Lunavia Customer Care Team
The pens seem to be working better than…
The pens seem to be working better than anything I have tried!!
Peggy Sorenson
14 octobre 2026
Avis spontané
Réponse de Lunavia
Hi Peggy,
Thank you so much for taking the time to share your review!
It’s encouraging to hear that our Lunavia Antifungal Pens seem to be working better for you than the other products you’ve tried! We understand how important it is to find a solution that fits your needs, and we hope you continue to see progress with consistent use. Your experience is a wonderful reminder of why we’re committed to supporting our customers throughout their nail care journey.
Please feel free to reach out to us at wecare@mylunavia.com if you ever have any questions or need assistance along the way. We’re always here to support you!
Best regards,
Dylan
Lunavia Customer Care Team
My consultant was Kate
My consultant was Kate, she was very thorough with her explanation of how to use the products. Explained the process on how I should prepare my feet before using the pens, explained to gave separate pens per foot and infected nails vs not infected nails. While I wrote everything down. Kate advised that she would send a summary to avoid any confusion on the process. All in all, I understood all Kate was explaining.
15 octobre 2026
Avis spontané
Réponse de Lunavia
Hi Nelva,
Thank you so much for taking the time to share your review!
Clear guidance and personalized care are at the heart of effective treatment, so it is fantastic to hear how meticulously Kate walked you through your regimen. Her proactive step to send a written summary ensures you have absolute confidence and clarity at every step of your foot care routine. Dedicated support like hers is exactly what ensures you achieve the best possible results.
Please feel free to reach out to us at wecare@mylunavia.com if you ever need any further assistance or guidance in the future.
Best regards,
Dylan
Lunavia Customer Care Team
It just works!
It just works! 2-3 weeks in and there was a drastic improvement! Highly recommend this product!
15 septembre 2026
Avis spontané
Réponse de Lunavia
Hi Donny,
Thank you so much for taking the time to share your review!
Seeing such noticeable improvement within just 2–3 weeks is a fantastic milestone! We’re grateful that Lunavia has made a positive difference in your nail care journey, and your recommendation means a great deal to our team. Consistency is key when caring for fungal nail concerns, and we hope you continue to see progress as you maintain your routine. Thank you for recommending Lunavia to others who may be looking for a solution to support their nail care journey!
Please feel free to reach out to us at wecare@mylunavia.com if you ever need anything else in the future. We’re always here to help.
Best regards,
Dylan
Lunavia Customer Care Team
So far I love the way my nails are…
So far I love the way my nails are starting to look and feel.
I put it on 2x a a day everyday.
Loving the results.
Started using Lunavia on Sept 22, 2026
22 septembre 2026
Avis spontané
Réponse de Lunavia
Hi Carmen,
Thank you so much for taking the time to share your review!
It’s encouraging to see that your nails are already starting to look and feel better since you began using Lunavia on September 22! Your dedication to applying the product twice daily is a great step toward maintaining a consistent nail care routine. We encourage you to continue following the recommended application instructions and give your nails time to show further progress, as results can vary from person to person. Thank you for choosing Lunavia to be part of your nail care journey!
If you have any questions or need assistance along the way, please feel free to reach out to us at wecare@mylunavia.com. We’re here to support you throughout your Lunavia journey.
Best regards,
Dylan
Lunavia Customer Care Team
I felt that the phone consul was…excellent
I felt that the phone consul was important and informative. Cris did an excellent job of explaining everything and was very professional
She was a pleasure to speak with.
14 octobre 2026
Avis spontané
Réponse de Lunavia
Hi Kenneth,
Thank you so much for taking the time to share your review!
Clear, thorough guidance makes all the difference when navigating your care, and Cris takes great pride in delivering that level of detail with every phone consultation. Having a dedicated professional on your side ensures you have complete clarity and confidence in every decision moving forward.
Should any further questions arise or if you require additional support, please reach out to our team at wecare@mylunavia.com—we remain fully committed to supporting your journey.
Best regards,
Dylan
Lunavia Customer Care Team
Mori is the best advisor
Mori asks lots of questions and gives me good information and advice. She keeps in contact with me and makes sure everything is going OK with my treatment. She makes sure I am following the program and using the products correctly.
14 octobre 2026
Avis spontané
Réponse de Lunavia
Hi Sheila,
Thank you so much for taking the time to share your review!
Having an advisor who takes the time to ask the right questions, guide you through every step of your program, and ensure your products are working effectively for you makes all the difference in achieving real results. Mori’s dedication to keeping in close contact and supporting your treatment journey reflects the level of personal care you can always expect from us. Your experience reassures us that you are in great hands, and we remain fully committed to supporting your progress every step of the way.
Please feel free to reach out to us at wecare@mylunavia.com if you ever need additional support or guidance with your program in the future.
Best regards,
Dylan
Lunavia Customer Care Team
I am so disappointed in your product…
I am so disappointed in your product and what you say it can do. I placed an order back in early August. Purchased 6 pens. I have followed all instructions and have been using the product morning and night. Nothing has improved and really am so unhappy. You use several platforms to sell your product and different prices. Product does not do what you claim.
14 octobre 2026
Avis spontané
Réponse de Lunavia
Dear Kathi,
Thank you for reaching out and sharing your feedback with us via your Trustpilot review. Please rest assured that we are here to support you and assist with any concerns regarding your treatment.
I completely understand your disappointment and frustration when you have been following the routine morning and night without seeing the progress you hoped for. Because you started your treatment in early August, please keep in mind that toenail fungus is particularly stubborn and results require time. Progress depends heavily on individual nail growth rates, and daily consistency is essential as the new, healthy nail slowly grows out from the base to replace the damaged area.
We want to ensure we take care of you properly, so we will be sending you a direct message via email to help you further and find the best resolution for you.
If you need any additional assistance in the meantime, please don’t hesitate to reach out to us directly at wecare@mylunavia.com.
Sincerely,
Nicky
Lunavia Customer Care Team
Misleading
The add shows a round dimensional piece, in reality it is a piece of cardboard.
2 octobre 2026
Avis spontané
Réponse de Lunavia
Dear Deborah,
Thank you for reaching out and sharing your feedback with us via your Trustpilot review. Please rest assured that we are here to assist you and help get this sorted out.
Based on your review, it sounds like you might be referring to a different company or product. At Lunavia™, we specialize in personal care and beauty products, specifically our nail care solution pens and eyelash serums, and we do not sell cardboard items or dimensional art pieces. Additionally, when searching our system, I was unable to locate an account or order under your name.
To help us resolve this for you as quickly as possible, we have sent a request for more information via Trustpilot. Please feel free to reply there or reach out to us directly at wecare@mylunavia.com so we can investigate further. We’re here to help and ensure you have a smooth experience with us.
Sincerely,
Nicky
Lunavia Customer Care Team
Ms Joyce was very perfesional and very…
Ms Joyce was very perfesional and very patient and done a excellent job with me
14 octobre 2026
Avis spontané
Réponse de Lunavia
Hi Matt,
Thank you so much for taking the time to share your review!
We’re delighted that Ms. Joyce’s professionalism and patience made such a positive difference in your experience. She strives to provide attentive, personalized support, and your kind words reflect the care and dedication we aim to deliver to every customer.
Please feel free to reach out to us at wecare@mylunavia.com if you ever need assistance again. We’ll always be here to support you!
Best regards,
Dylan
Lunavia Customer Care Team
Aiza was incredibly informative.
Aiza was welcoming, kind and professional. She took her time to be certain that I was comprehending each phase of the process and why it was imperative that I follow the instructions correctly. She allowed be to ask questions and did not rush me.
14 octobre 2026
Avis spontané
Réponse de Lunavia
Hi There,
Thank you so much for taking the time to share your review!
Aiza’s patience, kindness, and professionalism are exactly the qualities we strive to provide every customer. We’re grateful that she took the time to walk you through each step, explain why following the instructions correctly is important, and make sure you felt comfortable asking questions without feeling rushed. Your recognition of Aiza’s thoughtful and informative support means a great deal to our team, and we’ll be sure to share your kind words with her!
Please feel free to reach out to us at wecare@mylunavia.com if you ever need further assistance. We’re always here to support you throughout your Lunavia journey.
Best regards,
Dylan
Lunavia Customer Care Team
Réponse de Lunavia
Hi There,
Thank you so much for taking the time to share your review!
Seeing that our service delivered the exact outcome you were looking for is the best confirmation that we are on the right track. Delivering reliable support that makes a genuine difference in your experience is always our primary goal, and we are focused on keeping that standard consistently high for you.
Should you require any further assistance or have additional questions down the road, please feel free to reach out to our team at wecare@mylunavia.com.
Best regards,
Dylan
Lunavia Customer Care Team
I have been using this product since…
I have been using this product since May this year and nothing has changed. I called them no answer email and Got an email back. I bought the pens, the spray and the electric filer. The filer stoped working in a matter of days. I wanted to exchange because I figured it had some warranty. They told me to go jump into the lake. I don't want my money back. I would just like to exchange the filer.
13 octobre 2026
Avis spontané
Réponse de Lunavia
Hi Louis,
Thank you for sharing your feedback and bringing your experience with our Lunavia pens, spray, and electric filer to our attention. We sincerely apologize for the frustration you’ve experienced, especially with the filer stopping working after only a few days and the difficulty you encountered when seeking an exchange.
We hear your concerns and understand that you’re not asking for a refund; you simply want a working replacement for the filer. We appreciate the opportunity to speak with you by phone, and it was a privilege to assist you in addressing this concern. We’re committed to helping move this matter toward a resolution, and you will receive an email outlining the steps we’ve taken to assist you.
Thank you for giving us the opportunity to address your experience and work toward a more positive outcome. Your feedback is important to us, and we want you to feel heard and supported throughout this process.
If you have any questions in the meantime, please reach out to me directly at wecare@mylunavia.com.
Best regards,
Dylan
Lunavia Customer Care Team
Mori was very considerate
Mori was very considerate. She wanted to make sure if I had any questions.
14 octobre 2026
Avis spontané
Réponse de Lunavia
Hi Lorin,
Thank you so much for taking the time to share your review!
Mori’s considerate approach and attention to making sure all your questions were answered reflect the level of care we strive to provide to every customer. We believe that taking the time to listen and offer thoughtful assistance makes a meaningful difference, and we’ll be sure to share your kind words with Mori.
Please feel free to reach out to us at wecare@mylunavia.com if you ever have any questions or need assistance in the future. We’ll always be here to help!
Best regards,
Dylan
Lunavia Customer Care Team
Southern USA Critique
The only downside was that I am a born and bred Southern gal and Joyce is not. So, I had a hard time understanding her accent. Otherwise she was helpful and informative. I would suggest speaking slowly and a little louder when speaking with American speaking folks. I had the sense she was at times reading from a script. I would suggest getting the verbiage down pat and bring in the scripted info a little more conversationally. I found Joyce to be pleasant and friendly.
14 octobre 2026
Avis spontané
Réponse de Lunavia
Hi Cheryl,
Thank you so much for taking the time to share your review!
We’re grateful that you found Joyce pleasant, friendly, helpful, and informative during your interaction with her. We also appreciate you sharing your suggestions regarding speaking pace, volume, and making our conversations feel more natural and conversational. We understand how important clear communication is to a positive customer experience, and your comments give us valuable insight into how we can continue improving the way we assist our customers. We’ll keep your suggestions in mind as we work to make every interaction more comfortable, clear, and personalized.
Please feel free to reach out to us at wecare@mylunavia.com if you ever need anything else in the future. We’re always here to assist you!
Best regards,
Dylan
Lunavia Customer Care Team
Did my research before purchasing and I…
Did my research before purchasing and I am so happy with your product and my results! My “golden toe” as my grandson calls it, is getting better every day! Thanks for a great product!
13 octobre 2026
Avis spontané
Réponse de Lunavia
Hi There,
Thank you so much for taking the time to share your review!
Your “golden toe” story is such a lovely touch, and it’s especially encouraging to hear that you’re seeing daily improvements after doing your research and choosing Lunavia! We appreciate you placing your trust in our product and sharing your progress with us. Keep up your consistent routine, and we hope you continue to see positive progress with your nail care journey!
Please feel free to reach out to us at wecare@mylunavia.com if you ever need assistance or have any questions along the way. We’re always here to support you!
Best regards,
Dylan
Lunavia Customer Care Team
It's seems to be working...just stay…
It's seems to be working...just stay steady
13 octobre 2026
Avis spontané
Réponse de Lunavia
Hi Nicholas,
Thank you so much for taking the time to share your review!
Seeing those steady, positive changes is a great sign that you are right on track. Consistency is where the best results happen, so keeping up with your routine will help you maintain that upward momentum. We are right here with you to ensure your progress stays strong and consistent every step of the way.
Please feel free to reach out to us at wecare@mylunavia.com if you ever need any support or guidance on your journey.
Best regards,
Dylan
Lunavia Customer Care Team
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