Lunavia Avis 

1 753
•
TrustScore 4.5 sur 5

4,6

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 4 sur 5 étoiles

I'm into my third week and I'm starting to notice improvements. However, the pens are a bit cumbersome, and a simple bottle with a brush would be far easier, and likely less expensive to produce then... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

Well, I had a nasty black stripe running the entire length of my big toe nail. Now it seems like the nail behind it is growing in healthy. I have also been taking sour sop bitters as an internal suppl... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

My Wellness Representative Morie was great to speak with. She was patient and very detail oriented. She was very encouraging and I’m grateful for her help and dedication to help during this wellness j... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

The follow up calls from LUNAVIA each month to make sure everything is going well and being done correctly to receive the best result possible are nice. Francine Macaranas is wonderful and very helpfu... Voir plus

L'entreprise a répondu

À propos de l'entreprise

Écrit par l'entreprise

At Lunavia, we are dedicated to providing high-quality solutions for skincare with your comfort and care in mind. Our mission is to combine trusted ingredients with innovative application methods to support skin hygiene and help you feel confident every step of the way.


Coordonnées de contact

4,6

Excellent

TrustScore 4.5 sur 5

2 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,6

Tous les avis

(1 753)

1 746 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

easy to use and seems to have worked.

15 mai 2026
Avis spontané
Logo de Lunavia

Réponse de Lunavia

Hi Jim,

Thank you so much for taking the time to share your review!

It is great to hear that you found our product effortless to operate and that it delivered the results you were looking for. We design our items to bring practical, reliable convenience right into your daily routine, so seeing that seamless experience reflected in your results confirms we achieved that goal for you.

Please feel free to connect with our team at wecare@mylunavia.com if you ever require further assistance down the road. We are always here to support you.

Best regards,
Dylan
Lunavia Customer Care Team

Noté 5 sur 5 étoiles

Aiza Ramos took her time explaining the…

Aiza Ramos took her time explaining the way to use your product correctly. She was patient with answering all my questions. I look forward to using your product as Azia was extremely confident I would be happy.

12 octobre 2026
Avis spontané
Logo de Lunavia

Réponse de Lunavia

Hi There,

Thank you so much for taking the time to share your review!

We’re delighted that Aiza took the time to guide you through the proper use of our product and patiently answer all your questions. Providing clear instructions and helping our customers feel confident as they get started are important to us. We look forward to being part of your Lunavia journey and hope your experience reflects the confidence Aiza shared with you. Consistent use and patience are important as you work toward your nail care goals, and we’re here to support you along the way!

Please feel free to reach out to us at wecare@mylunavia.com if you have any questions or need further guidance. We’re always here to help throughout your Lunavia journey.

Best regards,
Dylan
Lunavia Customer Care Team

Noté 4 sur 5 étoiles

It seems to be clearing up a bit but…

It seems to be clearing up a bit but has in the past then comes back. Will probable quite using it for a while and keep the nail filed off to expose the nail bed. I say its seems better because much of the staining has gone. Particularly on the smaller toes. Some athletes foot is persistent. Using some steroid cream on that. The doctor prescribed

12 octobre 2026
Avis spontané
Logo de Lunavia

Réponse de Lunavia

Hi Stephen,

Thank you so much for taking the time to share your review!

The visible clearing on your smaller toes is a positive sign that the treatment is working against the discoloration, though we understand how discouraging it can be when nail fungus seems to improve but then returns, and we appreciate you sharing your experience with Lunavia. Consistency is important when addressing persistent nail concerns, as visible changes can take time while healthier nail growth gradually becomes more noticeable.

Please feel free to reach out to us at wecare@mylunavia.com if you ever need anything else in the future.

Best regards,
Dylan
Lunavia Customer Care Team

Noté 5 sur 5 étoiles

great support and an even better…

great support and an even better product. Having success so far - one pen in...

12 octobre 2026
Avis spontané
Logo de Lunavia

Réponse de Lunavia

Hi Andrew,

Thank you so much for taking the time to share your review!

We’re pleased that our customer support has made a positive impression and that you’re already experiencing promising progress with your first Lunavia pen! Consistency is key when caring for your nails, and we hope you continue to see progress as you maintain your routine. Your trust in both our product and our team means a great deal to us, and we’re here to support you along the way.

Please feel free to reach out to us at wecare@mylunavia.com if you ever need guidance or assistance with your Lunavia journey.

Best regards,
Dylan
Lunavia Customer Care Team

Noté 5 sur 5 étoiles

It is working for me

It is working for me. But my shipments are coming too often. I have 12 pens, unopened plus the shipment you just sent and an open package with 4 pens remaining. I canceled my subscription to get rid of my inventory. When necessary. I will purchase at my pace.

12 octobre 2026
Avis spontané
Logo de Lunavia

Réponse de Lunavia

Hi Judy,

Thank you so much for taking the time to share your review!

It’s encouraging to see that Lunavia is working for you! We also understand the importance of having control over your supply and receiving shipments at a pace that suits your needs. Thank you for sharing your experience, and we respect your decision to purchase only when you need more pens. We hope the pens you have on hand continue to support your nail care routine, and we appreciate you giving Lunavia a place in your journey toward healthier-looking nails.

Please feel free to reach out to us at wecare@mylunavia.com if you ever need assistance or have any questions in the future. We’re always here to help!

Best regards,
Dylan
Lunavia Customer Care Team

Noté 5 sur 5 étoiles

Muy buen producto

Muy buen producto, poco a poco va quitando el hongo invasivo en tus uñas

12 octobre 2026
Avis spontané
Logo de Lunavia

Réponse de Lunavia

Hola Hugo,

¡Muchas gracias por tomarte el tiempo de compartir tu reseña!

Es genial ver cómo la constancia empieza a dar sus frutos. Tratar el hongo invasivo en las uñas toma su tiempo, pero ver esa mejoría gradual confirma que vas por el buen camino hacia una recuperación total.

Por favor, no dudes en contactarnos en wecare@mylunavia.com si necesitas algo más en el futuro.

Saludos cordiales,
Dylan
Equipo de Atención al Cliente de Lunavia

Noté 5 sur 5 étoiles

Kate

I had a wonderful experience working with Kate to go over my plan of care for a new Lunavia treatment program. She was exceptionally helpful, empathetic, and took the time to explain every detail clearly so I felt completely confident moving forward. Even when our connection dropped twice during the call, she remained calm, patient, and made sure we picked up right where we left off without ever rushing me. Her expertise and compassionate care was truly comforting.

10 octobre 2026
Avis spontané
Logo de Lunavia

Réponse de Lunavia

Hi Dawn,

Thank you so much for taking the time to share your review!

Navigating a new care plan can feel overwhelming, but having a dedicated coordinator who listens attentively and guides you step-by-step makes all the difference in your journey.

Kate’s ability to remain patient, clear, and reassuring—even through technical interruptions, reflects the dependable, high-quality care you deserve. Ensuring you feel supported, well-informed, and completely confident in your treatment from day one is our highest standard, and it is rewarding to see that standard reflected in your call.

Please feel free to reach out to our team at wecare@mylunavia.com if you ever need further assistance or have questions as you progress through your program.

Best regards,
Dylan
Lunavia Customer Care Team

Noté 5 sur 5 étoiles

Kate at Lunavia

Kate worked with me although we had telephone problems. She also took the time to help me find a way to pay for products using Affirm. She told me step by step what to do since I have diabetes and I wear custom support hose. We ordered more cream since my feet were dry, I now have to use the cream twice a day, before and after wear my support hose.

11 octobre 2026
Avis spontané
Logo de Lunavia

Réponse de Lunavia

Hi Gaye,

Thank you so much for taking the time to share your review!

Kate’s dedication during your call truly ensured every detail of your order was handled smoothly despite the telephone issues. Taking the time to guide you through Affirm and walk you step-by-step through setting up your daily routine shows that your care comes first. Managing dry feet alongside custom support hose requires consistent daily attention, and ensuring you have the right cream—for use both before and after wearing your support hose—makes all the difference for your ongoing comfort and diabetic skin health.

Please feel free to reach out to us at wecare@mylunavia.com if you ever need further assistance with your orders or daily care routine.

Best regards,
Dylan
Lunavia Customer Care Team

Noté 5 sur 5 étoiles

Joyce did a great job explaining the…

Joyce did a great job explaining the treatment & going over all the benefits & steps to reaching our goal!

11 octobre 2026
Avis spontané
Logo de Lunavia

Réponse de Lunavia

Hi Lionel,

Thank you so much for taking the time to share your review!

Having a clear understanding of your treatment plan and how every step moves you closer to your ultimate goal makes all the difference in your experience. Joyce takes immense pride in breaking down every detail so you feel completely supported and confident in your journey with us.

Should you have any questions or need further assistance as you progress, please feel free to reach out to our team at wecare@mylunavia.com.

Best regards,
Dylan
Lunavia Customer Care Team

Noté 5 sur 5 étoiles

I appreciated the time Kate took to…

I appreciated the time Kate took to explain everything and her thoroughness

11 octobre 2026
Avis spontané
Logo de Lunavia

Réponse de Lunavia

Hi Annie,

Thank you so much for taking the time to share your review!

Clear and thorough guidance are essentials when navigating your support needs, and it is wonderful to see how completely Kate delivered on that for you. Her dedication to breaking down every detail ensured you received the precise, high-level attention you deserve. Taking the time to deliver that depth of care reflects the exact standard we strive to provide in every single interaction.

Please feel free to reach out to us at wecare@mylunavia.com if you ever need anything else in the future.

Best regards,
Dylan
Lunavia Customer Care Team

Noté 5 sur 5 étoiles

My initial consultation was a great experience! I look forward to working with Francine!!

Francine was very knowledgeable and efficient in explaining the details for my specific treatment. I look forward to working on the health of my nails with her!

11 octobre 2026
Avis spontané
Logo de Lunavia

Réponse de Lunavia

Hi Cheryell,

Thank you so much for taking the time to share your review!

Building a tailored regimen for optimal nail health requires precision, and Francine’s thorough, efficient approach ensures you have the exact clarity needed for long-term success. Her expertise in mapping out your specific treatment plan sets a strong foundation for your care, and our entire team is focused on helping you achieve those healthy results every step of the way.

Please feel free to reach out to us at wecare@mylunavia.com if you need any additional support or have questions as your treatment progresses.

Best regards,
Dylan
Lunavia Customer Care Team

Noté 5 sur 5 étoiles

First thoughts

I spoke to Charm today and really enjoyed her upbeat personality and knowledge. She seems like she really believes in this company and is a good asset.
I was not expecting all of the add-ons though so hopefully this stuff really works.

11 octobre 2026
Avis spontané
Logo de Lunavia

Réponse de Lunavia

Hi Dianna,

Thank you so much for taking the time to share your review!

Charm’s upbeat personality and product knowledge sound like they made your experience a positive one! We take pride in having a team that is passionate about helping our customers and providing clear, helpful guidance. We also understand that the additional products may have come as a surprise, and we hope each item proves to be a valuable addition to your nail care routine. With consistent use and patience, we encourage you to give your Lunavia products time to work as you continue your journey toward healthier-looking nails.

Please feel free to reach out to us at wecare@mylunavia.com if you have any questions about your products or need assistance along the way. We’re always here to help!

Best regards,
Dylan
Lunavia Customer Care Team

Noté 5 sur 5 étoiles

It's starting to work

It's starting to work

10 octobre 2026
Avis spontané
Logo de Lunavia

Réponse de Lunavia

Hi Sean,

Thank you so much for taking the time to share your review!

Noticing those early results kick in is a great indicator that your routine is paying off. Consistency makes all the difference, and you are well on your way to experiencing the full potential of your product.

Please feel free to reach out to us at wecare@mylunavia.com should you ever need assistance or have questions down the road.

Best regards,
Dylan
Lunavia Customer Care Team

Noté 5 sur 5 étoiles

I am very happy with the Lunavia pens…

I am very happy with the Lunavia pens for treating my toenail fungal infection. I have been using it now for about a month, and the new growth is coming in nicely.
No more thick toenails! The pen makes applying the medicine to my toenails so simple and mess-free. I definitely recommend this product.

10 octobre 2026
Avis spontané
Logo de Lunavia

Réponse de Lunavia

Hi Tony,

Thank you so much for taking the time to share your review!

Seeing clear, healthy new growth after a month of consistent use highlights exactly why the precision applicator was designed for simple, mess-free daily routines. Noticeable results like thinner, healthier nails are a fantastic milestone in your treatment journey, and your experience offers great encouragement to others looking for an effective solution.

Please feel free to reach out to us at wecare@mylunavia.com should you have any questions or require support as your nails continue to restore.

Best regards,
Dylan
Lunavia Customer Care Team

Noté 4 sur 5 étoiles

Informative and Respectful: At times a little hard to understand…

At times a little hard to understand with accent but Kate was informative and respectful of my wishes.

10 octobre 2026
Avis spontané
Logo de Lunavia

Réponse de Lunavia

Hi Jayne,

Thank you so much for taking the time to share your review!

We’re pleased that Kate was informative, respectful of your wishes, and attentive to your needs during your conversation. We also understand that some parts of the discussion may have been a little difficult to follow, and we value you bringing this to our attention. Our goal is to ensure every customer feels comfortable, informed, and confident about their Lunavia treatment journey. We’ll continue striving to make our guidance as clear and helpful as possible.

Please feel free to reach out to us at wecare@mylunavia.com if you ever need further assistance or have any questions about your treatment. We’re always here to support you!

Best regards,
Dylan
Lunavia Customer Care Team

Noté 5 sur 5 étoiles

Aiza was wonderful and pleasant to…

Aiza was wonderful and pleasant to speak with. She is extremely knowledgeable of this product , and was able to answer all my questions. I am very much looking forward to start my treatment. Thank you again ,look forward to speaking as I go through the healing process of my toenail issues! Customer service I give her a 10!!!

10 octobre 2026
Avis spontané
Logo de Lunavia

Réponse de Lunavia

Hi Arthur,

Thank you so much for taking the time to share your review!

Your kind words about Aiza’s guidance mean a lot to us, and we are confident that her clear direction has set you up for success with your treatment. Navigating toenail health requires clarity and patience, so it is great to see that every question you had was thoroughly addressed before beginning your healing process.

Your trust in our team and our product gives you a solid foundation as you take this step toward healthier toenails. We are fully prepared to support you at every milestone along your journey, ensuring you have the continuous assistance you need to achieve the best possible results.

Please feel free to connect with us at wecare@mylunavia.com whenever you need support or guidance as your recovery progresses.

Best regards,
Dylan
Lunavia Customer Care Team

Noté 5 sur 5 étoiles

After speaking with your representative…

After speaking with your representative Chloe, who was very knowledgeable and patient with me, I feel like I'm going to have success with fungus free feet. Chloe explained the routine to help me achieve this goal. I look forward to my journey of fungus free feet.

10 octobre 2026
Avis spontané
Logo de Lunavia

Réponse de Lunavia

Hi Russell,

Thank you so much for taking the time to share your review!

Chloe’s patient approach and clear guidance on the treatment routine have helped you feel more confident about your journey toward healthier-looking feet. We’re pleased that she took the time to explain the steps you can follow to support your progress. Consistency and patience are important when using the pens, as visible improvements can take time. We encourage you to follow the routine Chloe explained and stay consistent as you work toward your goal of fungus-free feet.

Please feel free to reach out to us at wecare@mylunavia.com if you have any questions or need further guidance along the way. We’re here to support you throughout your Lunavia journey!

Best regards,
Dylan
Lunavia Customer Care Team

Noté 5 sur 5 étoiles

Aiza + Lunavia = Clear Nail Success!

I was very appreciative of having Aiza as my coach this morning! She was informative, patient, caring, and a great listener. She took a close, careful look at the photos of my nails that I sent her and built a personalized plan for me that fits my situation and condition.
I feel very confident that I will have great results, thanks to my products from Lunavia and my step-by-step plan from Aiza! It is a comfort to know that, if I ever have a question, she is only a text, phone call, or email away!

10 octobre 2026
Avis spontané
Logo de Lunavia

Réponse de Lunavia

Hi Maureen,

Thank you so much for taking the time to share your review!

Receiving personalized guidance from a knowledgeable and caring coach like Aiza can make such a meaningful difference in your nail care journey! We’re pleased that she took the time to carefully review your nail photos, listen to your concerns, and create a personalized, step-by-step plan tailored to your specific needs. At Lunavia, we believe that having the right guidance and understanding how to use your products consistently can help you feel more confident as you work toward healthier-looking nails. We’re glad Aiza helped you feel supported and reassured, and we’ll be sure to share your kind words with her!

It’s also important to us that you continue to feel supported throughout your treatment. Whether you have questions about your routine or need further guidance along the way, our team is here to help you stay informed and encouraged throughout your journey.

Please don’t hesitate to contact us at wecare@mylunavia.com whenever you need assistance. We’ll always do our best to provide the guidance and support you need.

Best regards,
Dylan
Lunavia Customer Care Team

Noté 5 sur 5 étoiles

I have only been using the pens for about a month

I have only been using the pens for about a month so its too early for me to tell if its doing anything but application twice a day is easy and I like the smell.

10 octobre 2026
Avis spontané
Logo de Lunavia

Réponse de Lunavia

Hi James,

Thank you so much for taking the time to share your review!

It’s great that the easy twice-daily application and pleasant scent have made the Lunavia pens a convenient part of your routine. We understand that after just one month, it may still be too early to determine the results, as improving the appearance of toenails affected by fungus takes time and consistent care. Continuing to apply the pens daily as directed can help you maintain a steady treatment routine while you monitor your progress over the coming weeks.

Please feel free to reach out to us at wecare@mylunavia.com if you have any questions or would like guidance on maintaining your treatment routine. We’re always here to support you along the way.

Best regards,
Dylan
Lunavia Customer Care Team

Noté 5 sur 5 étoiles

Kate was extremely helpful

Kate was extremely helpful. She went over everything in great detail. She was very knowledgeable and professional.

9 octobre 2026
Avis spontané
Logo de Lunavia

Réponse de Lunavia

Hi Kimberly,

Thank you so much for taking the time to share your review!

Having a team member who takes the time to break down every detail with deep expertise and professionalism is exactly the level of support you deserve. Kate’s dedication to providing clear, comprehensive guidance reflects the high standard of service we hold ourselves to, and knowing she delivered exceptional care for you is fantastic.

Please feel free to reach out to our team at wecare@mylunavia.com if you ever need anything else in the future.

Best regards,
Dylan
Lunavia Customer Care Team

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus