The agent who reached out to me whose name was Joyce was very attentive to my situation with my toe nails. She was very clear in her explanation of how the treatment plan would work, as well as how m... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
I'm into my third week and I'm starting to notice improvements. However, the pens are a bit cumbersome, and a simple bottle with a brush would be far easier, and likely less expensive to produce then... Voir plus
L'entreprise a répondu
My Wellness Representative Morie was great to speak with. She was patient and very detail oriented. She was very encouraging and I’m grateful for her help and dedication to help during this wellness j... Voir plus
L'entreprise a répondu
Well, I had a nasty black stripe running the entire length of my big toe nail. Now it seems like the nail behind it is growing in healthy. I have also been taking sour sop bitters as an internal suppl... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
At Lunavia, we are dedicated to providing high-quality solutions for skincare with your comfort and care in mind. Our mission is to combine trusted ingredients with innovative application methods to support skin hygiene and help you feel confident every step of the way.
Coordonnées de contact
1111B S Governors Ave # 80212, 19904, Dover, Etats-Unis
- 1-302-335-7108
- support@mylunavia.com
- mylunavia.com
4,6
Excellent
2 k avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Aiza + Lunavia = Clear Nail Success!
I was very appreciative of having Aiza as my coach this morning! She was informative, patient, caring, and a great listener. She took a close, careful look at the photos of my nails that I sent her and built a personalized plan for me that fits my situation and condition.
I feel very confident that I will have great results, thanks to my products from Lunavia and my step-by-step plan from Aiza! It is a comfort to know that, if I ever have a question, she is only a text, phone call, or email away!
10 octobre 2026
Avis spontané
Réponse de Lunavia
Hi Maureen,
Thank you so much for taking the time to share your review!
Receiving personalized guidance from a knowledgeable and caring coach like Aiza can make such a meaningful difference in your nail care journey! We’re pleased that she took the time to carefully review your nail photos, listen to your concerns, and create a personalized, step-by-step plan tailored to your specific needs. At Lunavia, we believe that having the right guidance and understanding how to use your products consistently can help you feel more confident as you work toward healthier-looking nails. We’re glad Aiza helped you feel supported and reassured, and we’ll be sure to share your kind words with her!
It’s also important to us that you continue to feel supported throughout your treatment. Whether you have questions about your routine or need further guidance along the way, our team is here to help you stay informed and encouraged throughout your journey.
Please don’t hesitate to contact us at wecare@mylunavia.com whenever you need assistance. We’ll always do our best to provide the guidance and support you need.
Best regards,
Dylan
Lunavia Customer Care Team
I have only been using the pens for about a month
I have only been using the pens for about a month so its too early for me to tell if its doing anything but application twice a day is easy and I like the smell.
10 octobre 2026
Avis spontané
Réponse de Lunavia
Hi James,
Thank you so much for taking the time to share your review!
It’s great that the easy twice-daily application and pleasant scent have made the Lunavia pens a convenient part of your routine. We understand that after just one month, it may still be too early to determine the results, as improving the appearance of toenails affected by fungus takes time and consistent care. Continuing to apply the pens daily as directed can help you maintain a steady treatment routine while you monitor your progress over the coming weeks.
Please feel free to reach out to us at wecare@mylunavia.com if you have any questions or would like guidance on maintaining your treatment routine. We’re always here to support you along the way.
Best regards,
Dylan
Lunavia Customer Care Team
Kate was extremely helpful
Kate was extremely helpful. She went over everything in great detail. She was very knowledgeable and professional.
9 octobre 2026
Avis spontané
Réponse de Lunavia
Hi Kimberly,
Thank you so much for taking the time to share your review!
Having a team member who takes the time to break down every detail with deep expertise and professionalism is exactly the level of support you deserve. Kate’s dedication to providing clear, comprehensive guidance reflects the high standard of service we hold ourselves to, and knowing she delivered exceptional care for you is fantastic.
Please feel free to reach out to our team at wecare@mylunavia.com if you ever need anything else in the future.
Best regards,
Dylan
Lunavia Customer Care Team
Scam Product and advertising
Tried for one week. Made my toenails look worse than before. False advertising. This product is not effective for toenail fungus. Says so right on the packaging of the pens. "This product not effective on scalp or nails." I call it a scam. I would not give it even one star.
1 septembre 2026
Avis spontané
Réponse de Lunavia
Hi Michael,
Thank you for sharing your feedback about your experience with our Lunavia Antifungal Pens. We’re sorry to hear that you feel disappointed with the product and that your toenails appeared worse after one week of use. We understand your concerns regarding the packaging disclaimer and why it may raise questions about the product’s effectiveness.
We’d like to clarify that the statement, “This product is not effective on scalp or nails,” is a required disclaimer for over-the-counter antifungal products containing ingredients intended to treat fungal infections of the skin. Our formula contains 25% Undecylenic Acid, which is intended to target fungus on the skin surrounding the nail, including the nail margins and cuticles. However, we understand that this wording can be confusing, and we appreciate the opportunity to explain it.
We also understand your concerns about not seeing the results you expected. Nail fungus treatment is not an overnight process, as visible changes can take time while the nail grows. Consistent use and patience are important, although results can vary, and we understand that seeing your toenails appear worse is concerning. We want to help you better understand your experience rather than leave your concerns unanswered.
We’ve sent you a request for additional information through the Trustpilot platform so we can learn more about your experience and contact you directly to assist you further. We value your feedback and would appreciate the opportunity to address your concerns and provide the support you deserve.
If you have any questions in the meantime, please reach out to me directly at wecare@mylunavia.com.
Best regards,
Dylan
Lunavia Customer Care Team
My toenail fungus seems to be…
My toenail fungus seems to be diminishing. I’ve only been using this product for a couple of weeks so I don’t have a final opinion yet, however, this seems to be working better than any of the multitude of products that I have tried in the past.
1 octobre 2026
Avis spontané
Réponse de Lunavia
Hey Joe,
Thank you so much for leaving us a 4-star review! We are so glad to hear that you're already seeing your toenail fungus start to clear up after just a couple of weeks! Hearing that Lunavia is working better for you than the other products you've tried in the past means so much to us. With toenail fungus, staying consistent daily is key, so as your healthy nail continues to grow in, we're confident you'll see even more progress.
Please feel free to reply there or reach out to us directly at wecare@mylunavia.com if you have any other concerns. We’re here to help and ensure you have a smooth experience with us.
Best regards,
Nicky
Lunavia Customer Care Team
Mori was very polite as well as…
Mori was very polite as well as thorough. She was esspecially good at making sure I understood what the best treatment would be if I was serious about eliminating my infection.
9 octobre 2026
Avis spontané
Réponse de Lunavia
Hey Steve,
Thank you so much for leaving us a 5-star review on Trustpilot!
We're so glad to hear that Mori took such great care of you! Making sure you feel confident and fully understand the best routine for clearing up your infection is always our top priority, so hearing that she was both polite and thorough truly made our day. I’ll be sure to pass your kind words along to her!
Please feel free to reply there or reach out to us directly at wecare@mylunavia.com if you have any other concerns. We’re here to help and ensure you have a smooth experience with us.
Best regards,
Nicky
Lunavia Customer Care Team
Francine was knowledgeable
Francine was knowledgeable, informative, friendly and seemed invested in my success
9 octobre 2026
Avis spontané
Réponse de Lunavia
Hey Lonnie,
Thank you so much for leaving us a 5-star review !
We are so glad to hear that Francine took such great care of you! She truly cares about our customers, so hearing that her support made you feel confident and set up for success means the world to us. I’ll be sure to pass your kind words along to her!
Please feel free to reply there or reach out to us directly at wecare@mylunavia.com if you have any other concerns. We’re here to help and ensure you have a smooth experience with us.
Best regards,
Nicky
Lunavia Customer Care Team
I worked directly with Chloe and she is…
I worked directly with Chloe and she is a very amazing person. Just purchase my first bundle and we will see how it works.
Thank You!! Chloe
9 octobre 2026
Avis spontané
Réponse de Lunavia
Hey Glenn,
Thank you so much for taking the time to drop a 5-star review on Trustpilot!
We are so happy to hear that Chloe gave you such a great experience, I’ll be sure to pass along your kind words to her, she’s going to be thrilled! We're excited for you to start your first bundle and see how well it works for you.
Please feel free to reply there or reach out to us directly at wecare@mylunavia.com if you have any other concerns. We’re here to help and ensure you have a smooth experience with us.
Best regards,
Nicky
Lunavia Customer Care Team
It has been a month and I see lots of…
It has been a month and I see lots of results. My nail is very clear on my big toe a little more work on my pinky toe have one pen left will be needing that 20% to order extra to continue the process please
Thank you
8 septembre 2026
Avis spontané
Réponse de Lunavia
Hey Yolanda,
Thank you so much for sharing your progress with us on Trustpilot!
We are so thrilled to hear that you're already seeing such great, clear results on your big toe after just one month! Smaller toes like the pinky toe can take just a tiny bit longer since they grow at a different pace, but you are well on your way. Your consistency is definitely paying off!
Please feel free to reply there or reach out to us directly at wecare@mylunavia.com if you have any other concerns. We’re here to help and ensure you have a smooth experience with us.
Best regards,
Nicky
Lunavia Customer Care Team
Réponse de Lunavia
Hey Larry,
Thank you so much for taking the time to leave us a 5-star review on Trustpilot!
We're so glad to hear that you found our team courteous, helpful, knowledgeable, and trustworthy. Providing you with top-tier, reliable care and clear support is always our main priority, so reading your feedback truly made our day!
Please feel free to reply there or reach out to us directly at wecare@mylunavia.com if you have any other concerns. We’re here to help and ensure you have a smooth experience with us.
Best regards,
Nicky
Lunavia Customer Care Team
Smooth Process
Placing an order was easy, the one-on-one intoductory phone call I received from a company representative prior to my Lunavia pens arriving was very informative, and the process appears to be working as I am noticing small improvements, which is great!
9 octobre 2026
Avis spontané
Réponse de Lunavia
Hey Danielle,
Thank you so much for taking the time to share your experience on Trustpilot!
We're so glad to hear that ordering was a breeze and that our welcome call was helpful. It's so exciting that you're already seeing those early improvements on your nails, sticking with that daily routine is key, so keep up the great work!
Please feel free to reply there or reach out to us directly at wecare@mylunavia.com if you have any other concerns. We’re here to help and ensure you have a smooth experience with us.
Best regards,
Nicky
Lunavia Customer Care Team
I love the Lunavia Pen
I love the Lunavia Pen. I has made such a difference on my toe nails. I can actually see them improving. I can't believe it works. Now I know it work. Love love love.
11 septembre 2026
Avis spontané
Réponse de Lunavia
Hey Donald,
Thank you so much for taking the time to leave such a fantastic 5-star review on Trustpilot!
We completely understand the skepticism, toenail fungus can be so stubborn, so actually seeing those visible improvements and real progress with your own eyes is such a great feeling! We're so thrilled the Lunavia Pen is making such a big difference for you and giving you results you can truly rely on.
Please feel free to reply there or reach out to us directly at wecare@mylunavia.com if you have any other concerns. We’re here to help and ensure you have a smooth experience with us.
Best regards,
Nicky
Lunavia Customer Care Team
Kate was very helpful and informative
Kate was very helpful and informative
8 octobre 2026
Avis spontané
Réponse de Lunavia
Hey Anthony,
Thank you so much for dropping a 5-star review on Trustpilot!
I'm so glad to hear that Kate was able to take great care of you and give you all the information you needed. We pride ourselves on having a team that truly cares, so I'll definitely pass your kind words along to her, it'll make her day!
Please feel free to reply there or reach out to us directly at wecare@mylunavia.com if you have any other concerns. We’re here to help and ensure you have a smooth experience with us.
Best regards,
Nicky
Lunavia Customer Care Team
It really works
I purchased this for my wife. The pen is easy to use and it really works.
1 octobre 2026
Avis spontané
Réponse de Lunavia
Hey James,
Thank you so much for dropping a 5-star review on Trustpilot!
It's so thoughtful of you to get the Lunavia Pen for your wife, and we are absolutely thrilled to hear that it's easy to use and delivering real results for her. Knowing our product is making a positive difference in her routine truly means the world to us!
Please feel free to reply there or reach out to us directly at wecare@mylunavia.com if you have any other concerns. We’re here to help and ensure you have a smooth experience with us.
Best regards,
Nicky
Lunavia Customer Care Team
I’m having amazingly fast results
I’m having amazingly fast results. I’ve only been using now for 6-8 weeks. The dark blackish fungus has gone. Yea‼️ Now, my nails are starting to grow. And appears clear without the yellow thick nail.
I’m so looking forward to next summer‼️
1 octobre 2026
Avis spontané
Réponse de Lunavia
Hey Kathryn,
Wow, thank you so much for sharing such incredible news on Trustpilot!
Seeing that dark discoloration disappear and clear, healthy new nail growing in after just 6–8 weeks is so exciting! We couldn't be happier for you, and we love that you're already looking forward to showing off those nails next summer. That consistency you've maintained is clearly paying off!
Please feel free to reply there or reach out to us directly at wecare@mylunavia.com if you have any other concerns. We’re here to help and ensure you have a smooth experience with us.
Best regards,
Nicky
Lunavia Customer Care Team
Kate was really knowledgeable and…
Kate was really knowledgeable and patient. She really helped me see how to improve my treatment and results I would get from it.
8 octobre 2026
Avis spontané
Réponse de Lunavia
Hi JC,
Thank you so much for taking the time to share your review!
Having knowledgeable and patient guidance can make a meaningful difference in understanding how to improve your treatment routine. We’re pleased that Kate helped clarify the steps you can take to support better results, and we hope her guidance continues to be valuable throughout your Lunavia journey.
If you need further guidance or have any questions as you continue your treatment, please feel free to reach out to us at wecare@mylunavia.com. We’re always here to support you!
Best regards,
Dylan
Lunavia Customer Care Team
So far so good
So far so good
I realize it takes time but only a month in its hard to say at what degree
8 octobre 2026
Avis spontané
Réponse de Lunavia
Hi Stephen,
Thank you so much for taking the time to share your review!
Your understanding that nail fungus care takes time is an important part of the journey. After just one month, it may be too early to determine the full extent of your progress. Consistent daily application and patience are key as your nails gradually grow out, allowing you to monitor changes over time.
Please feel free to reach out to us at wecare@mylunavia.com if you need guidance or assistance as you continue your routine. We’re here to support you along the way!
Best regards,
Dylan
Lunavia Customer Care Team
Kate was very helpful and very…
Kate was very helpful and very supportive. Kate was very instrumental and informative about my condition. I am very appreciative of the help and information I received from Kate. I am hoping that this procedure and this process will be in instrumental in my successful journey. I am grateful for this opportunity and I hope to have great results based off of the conversation that me and Kate had.
8 octobre 2026
Avis spontané
Réponse de Lunavia
Hi Michael,
Thank you so much for taking the time to share your review!
Kate’s dedicated support and clear guidance during your consultation reflect the exact standard of care we aim to provide throughout every step of your health journey. Knowing that your conversation gave you clarity and confidence gives us full trust that this procedure and process will put you on the direct path toward achieving your goals. We remain completely committed to supporting your success every step of the way.
Please feel free to reach out to us at wecare@mylunavia.com if you need any additional support during your journey.
Best regards,
Dylan
Lunavia Customer Care Team
Still using and so far so good
8 octobre 2026
Avis spontané
Réponse de Lunavia
Hi Chris,
Thank you so much for taking the time to share your review!
It’s encouraging to hear that you’re still using Lunavia and that things are going well so far! Consistency is important when working toward healthier-looking nails, so we encourage you to continue following your routine and give the product time to work.
Please feel free to reach out to us at wecare@mylunavia.com if you have any questions or need guidance along the way. We’re always here to support you!
Best regards,
Dylan
Lunavia Customer Care Team
Aiza is very helpful
Aiza is very helpful, knowledgeable and patient. It was a very pleasant experience. I learned a lot and I’m looking forward to seeing the progress from all the information that I received today. AIZA is excellent! Thank you so much AIZA!
8 octobre 2026
Avis spontané
Réponse de Lunavia
Hi There,
Thank you so much for taking the time to share your review!
We’re delighted to hear that Aiza made your experience so pleasant through her helpfulness, knowledge, and patience. It’s wonderful that you gained valuable information and feel more confident about your next steps. We’ll be sure to share your kind words with Aiza, as your feedback recognizes the care and dedication she brings to supporting our customers.
Please feel free to reach out to us at wecare@mylunavia.com if you have any questions or need further assistance along your journey. We’re always here to help!
Best regards,
Dylan
Lunavia Customer Care Team
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.