Despite initial difficulties getting through to the call centre an operative noted the missed call and called back within 10 minutes. A further 5 minutes later the issue had been resolved. So much bet... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
Brilliant service, couldn't fault it Got through no problem at all, which was a great start. The lady I spoke with was so helpful and professional, she explained everything clearly and was re... Voir plus
L'entreprise a répondu
Informative. Knowledgeable presenter. Spoke in a way that those who don't understand will understand without sounding like he was talking to idiots 💛 Didn't last for too long and was easy to get on b... Voir plus
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I tried to access my account to upgrade my AVC but couldn't work out what to do. I 'spoke' to Sandra online who, once I'd verified my DOB and NINO, understood what I was trying to do and took over an... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Over 985,000 public sector employees keep more of what they earn with My Money Matters. Offering flexible salary advances, savings automated on payday, and bigger and better retirement pots.
Coordonnées de contact
First Floor, 5 Fleet Place, EC4M 7RD, London, Royaume-Uni
- 01252 959 779
- support@my-money-matters.co.uk
- mymoneymatters.com
4,9
Excellent
568 avis
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A répondu à 100 % de ses avis négatifs
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Comment cette entreprise utilise Trustpilot
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Very informative webinars
Very informative webinars, clearly presented. I've also signed up to a free 1-1 session to better understand my expected pension based retiring early.
18 septembre 2026
Réponse de my money matters.
Thank you so much for your 5-star review! We’re thrilled to hear that you had a great experience with us. Your feedback means a lot to our team.
Useful content
18 septembre 2026
Avis spontané
Réponse de my money matters.
Thanks a ton for your kind words and great rating! It means the world to us that you took the time to share your experience.
The person on the call was very polite…
The person on the call was very polite and encouraged me to ask questions this helped to make sure the discussion was very fruitful for me
18 septembre 2026
Réponse de my money matters.
Thanks a ton for your kind words and great rating! It means the world to us that you took the time to share your experience.
Quick and accurate advice followed by…
Quick and accurate advice followed by updating requirements
17 septembre 2026
Réponse de my money matters.
We truly appreciate your positive feedback! It’s wonderful to know that our efforts made your experience enjoyable.
My Money Maters User Experience
The person I spoke to was very open and honest in what they could help me with and what they couldn't. Very professional and polite
18 septembre 2026
Réponse de my money matters.
Thank you so much for your 5-star review! We’re thrilled to hear that you had a great experience with us. Your feedback means a lot to our team.
Clear slides
Clear slides , pace
My Chat function was turned off, unsure why
17 septembre 2026
Avis spontané
Réponse de my money matters.
Thank you so much for this positive review! The team will be delighted to hear your feedback!
Great session 😊
Informative. Knowledgeable presenter. Spoke in a way that those who don't understand will understand without sounding like he was talking to idiots 💛 Didn't last for too long and was easy to get on board with.
17 septembre 2026
Avis spontané
Réponse de my money matters.
We truly appreciate you spending the time to leave this 5-star review! We know that the team loves to hear about how they have been able to help you!
Joined a Money Matters webinar today
Joined a Money Matters webinar today. Pensions can be very confusing but the session was really informative and interesting and gave me a bit of confidence to put a bit of time into planning for my retirement.
17 septembre 2026
Avis spontané
Réponse de my money matters.
Your 5-star rating brightened our day! We’re so glad you’re satisfied with our service and hope to welcome you back soon.
I found it insightful
17 septembre 2026
Avis spontané
Réponse de my money matters.
Thank you so much for this positive review! The team will be delighted to hear your feedback!
The whole process of requesting…
The whole process of requesting information and receiving that information was quick and easy. Sandra was polite and professional and made me feel at ease. I requested further information that was sent promptly by email . In all a great service .
17 septembre 2026
Réponse de my money matters.
Thanks a ton for your kind words and great rating! It means the world to us that you took the time to share your experience.
Réponse de my money matters.
We truly appreciate your positive feedback! It’s wonderful to know that our efforts made your experience enjoyable.
Réponse de my money matters.
Thank you so much for your 5-star review! We’re thrilled to hear that you had a great experience with us. Your feedback means a lot to our team.
Money matters helped me
Narin was very patient with me whilst I was trying to amend my A,V,C,'s. We had to keep going through things to get it right. Thank you so much.
17 septembre 2026
Réponse de my money matters.
Thank you so much for this positive review! The team will be delighted to hear your feedback!
Réponse de my money matters.
We truly appreciate you spending the time to leave this 5-star review! We know that the team loves to hear about how they have been able to help you!
Very clear and concise webinar
Very clear and concise webinar - made clear a lot of grey areas surrounding pensions. I enjoyed the physiology behind it also - thank you Greg March, you have a good clear way of describing things 👍
16 septembre 2026
Avis spontané
Réponse de my money matters.
Your 5-star rating brightened our day! We’re so glad you’re satisfied with our service and hope to welcome you back soon.
Professionally delivered presentation.
16 septembre 2026
Avis spontané
Réponse de my money matters.
Thanks a ton for your kind words and great rating! It means the world to us that you took the time to share your experience.
Réponse de my money matters.
We truly appreciate your positive feedback! It’s wonderful to know that our efforts made your experience enjoyable.
Great explanation of the LGPS pension…
Great explanation of the LGPS pension and the shared cost AVC . Lots of new information which is very useful .
16 septembre 2026
Avis spontané
Réponse de my money matters.
Thank you so much for your 5-star review! We’re thrilled to hear that you had a great experience with us. Your feedback means a lot to our team.
Prompt Response as great service all…
Prompt Response as great service all user error on my part!
15 septembre 2026
Réponse de my money matters.
Thank you so much for this positive review! The team will be delighted to hear your feedback!
Brilliant service
Brilliant service, couldn't fault it
Got through no problem at all, which was a great start. The lady I spoke with was so helpful and professional, she explained everything clearly and was really understanding. Nothing was too much trouble.
And I have to say, her accent was lovely, warm and friendly, it genuinely made the call a pleasure.
Would highly recommend.
Thanks again, really appreciated the help.
15 septembre 2026
Réponse de my money matters.
We truly appreciate you spending the time to leave this 5-star review! We know that the team loves to hear about how they have been able to help you!
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