La facilidad con la que realizar el pedido es correcta. Si es verdad que el tiempo de tránsito no es visible hasta el final de la compra y creo que debería ser visible antes. En mi caso tuve que cance... Voir plus
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Ordered x2 on December 10th 2020, arrived today on December 31st - 6 days later than advised but cannot really fault due to COVID & Christmas. Didn't have much hope after reading previous reviews, but... Voir plus
We ordered a lamp on the 18th November and received it 3rd December only 12 working days. We received tracking information when it was shipped and sent to couriers. We did get in touch with their cust... Voir plus
I am very happy with my lampshade, it arrived safe and sound and was easy to put together, the picture quality is good. My only suggestion to potential buyers is think about your photos and the order... Voir plus
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This was a gift for my mum when my…
This was a gift for my mum when my granny passed away she loves it ! The picture is so clear ! Its honestly beautiful! She is so happy with it ! Came on time 20/10 highly recommend!
Don't bother poor packaging
Don't bother poor packaging. Broken and no chance of a refund save your self the trouble..
Requesting a refund. Poor quality and damaged on arrival.
I’ve just received my order custom 3D Viewfinder and Reel-Personalized and the box was massively damaged and so was the product. However on inspection it looks as if it was also really badly made in production and doesn’t work. It was really expensive for what it is.
la gentilezza del servizio clienti
Picture lamp
Absolutely amazing quality picture quality is brilliant super fast delivery hassle free purchase made up
had 2 moon lamps one didnt work but…
had 2 moon lamps one didnt work but quick response and sending out another im happy. thank u
no ha llegado el pedido
PLEASE READ THE REVIEWS!!
PLEASE READ THE REVIEWS!!
CAVEAT EMPTOR!
MYMOONLAMPUK. IS NOT IN THE UK!!
This may have a UK based web address but it's only to deceive people! Goods are shipped from CHINA!!
I placed an order on the 10th of December for a personalized moon lamp for a gentleman who has recently lost his wife. When ordering, it stated it would be delivered by the 19th ready for Christmas.
I'm writing this Christmas morning, and the gentleman doesn't have a gift with a picture of his lovely wife on!!
Initially, they responded to my first email, but wouldn't respond to others afterwards. I needed to get PayPal involved just to get them to respond.
When they do respond it's with rubbish telling you how strict customs are and how delivery times may vary(which isn't stated when ordering of course!) and please wait a few more days!!
Well, I waited and it's still not here!!
As for the product itself, I can't comment on because it's not here!
Angry doesn't even come close to what I'm feeling at this point in time.
My advice to anyone reading this would simply be, DON'T!!!
But, if you are going to ignore the reviews and still want to buy something from here, make sure you order in plenty of time, possibly even a month before because you ain't going to get this in the timescale they have stated!
And make sure you pay through a trustworthy source like PayPal, because they will be able to help when things go wrong.
I received my lamp today but it’s not…
I received my lamp today but it’s not the lamp I ordered it has a different name and picture .i am waiting for a response from them within the next 48hrs my concern is that I have someone’s lamp that I am assuming is living in the uk which I would gladly forward onto the so if there is a tamison with the message from jack and kids with a photo of an older couple please get in touch .i am hoping that they will look at my original order and I eventually receive my order but I doubt it will be for Christmas now
I recently purchased a photo 3d viewer…
I recently purchased a photo 3d viewer with pictures of my grand daughter, for my daughter for christnas. It has arrived ok however the pictures are so poor and grainy uts cannot be used as such. The pictures sent were of a high quality however the ones they printed are grainy.
Very poor quality, waiting on seller to see if this can be resolved.
I sadly lost my 16 year old fur baby…
I sadly lost my 16 year old fur baby this year and the Christmas Bauble purchased will be pride of place on the tree. Really pleased how good quality it is and have recommended this company to a couple of my friends who have lost their companions recently. Thank you so much,
Arrived on time .the moon is perfect…
Arrived on time .the moon is perfect with the photo I wanted ..I've just reordered another one
Nice little lamp
The packaging was damaged upon arrival but luckily the product was still in working order. The lamp is slightly lower quality than expected but it is still a lovely item and would buy again.
Delivery was a lot quicker than…
Delivery was a lot quicker than expected arrived in perfect condition absolutely beautiful moonlamp will definitely use again and recommend friends and family
Absolutely over the moon (pardon the…
Absolutely over the moon (pardon the pun) with this product.
Excellent quality. Super fast delivery and highly recommend- first class product
Took a while to arrive but worth the wait
Took a while to arrive, excellent customer service. Don’t be disappointed when you take it out the box, switch it on and be amazed. Love it.
Happy with my purchase
Happy with my purchase, little bit concerned as I didn’t receive an email confirming my order. But it was all fine
Great idea
Very quick delivery and good quality my partner is very happy with it
Gift was delivered promptly and it was…
Gift was delivered promptly and it was exactly as ordered. Highly satisfied customer, definitely would recommend.
Be Careful- cheap products and horrible service
Be Careful- their products are cheap and faulty - absolutely nothing like the pictures they advertise.
Their service is even worst.
i paid £ 27 plus shipping for a personalised xmas decoration - the first they sent was broken , the second it’s absolutely faulty and nothing like the one i ordered and they refused to issue a refund. i will never use this company again
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