Mymoonlamp Avis 

I was going to buy a moon lamp but after reading the reviews I’m not going to ..thanks everyone for the reviews otherwise I would have been another victim 👍

Please do not buy anything from this company, I ordered a moonlamp in Nov 2023 and almost three months later is never come, no matter how many times I email them they just don’t sort anything out, had to get my bank involved, no matter what do not use this company

Absolutely disgusting site. Don't send what is ordered. £12 plus for postage within UK. I will do all I can to deter people from ordering from this despicable site

i was a bit worried after reading the reviews but i received my item very quickly and was exactly as described, very happy:)

Really pleased with the lamp I received, good quality with the photo and message looking good. Was a bit worried on reading reviews after placing order but would recommend anytime. It was also delivered 5 days before estimated delivery date.

Can't make out the photo at all! Absolutely terrible, cheap and crappy. 100% waste of money! Stay away

I ordered a moon lamp which cost me £12.95 then they charged me £3.99 for VIP and all I received was a plastic keyring which is probably worth 50p. I have raised this with the company and waiting on a reply, if they do not deliver the item that I ordered I will be taking it to the highest person possible. I contacted this company who basically said I ordered the key chain, it's not even worth that amount. I have contacted citizens advice.

Do not use this company. I clicked to order an 18cm moon lamp and received a 4cm keychain, you cannot even make the picture out on this little piece of rubbish. When I contacted them they are saying this is what I ordered and it’s just unfortunate that the picture is unclear. I was also charged£12.95 delivery and it took 5 weeks to come. I am disgusted with this company and hope this does not happen to anyone else. Do not use them

Cheap rubbish, don't waste your money. Wanted to return item, was only offered £2 after wasting over £30.

After 2 months I received a failed post notification, been back and forward with messages, was promised a replacement- 4 months later and still nothing! I have accepted that I lost my money- I am posting this so no one else falls for their waffle - they advertised as a UK company but they operate from China - if you order from this site , expect nothing but thieves stealing your hard earned cash! Avoid at all cost, no matter what they promise!

Do not be deceived by photos of moon lamps on this site, when you receive it you will find only one spot to place it, in the rubbish bin !!!! Forget about a refund, paid $91 was offered $18 !! Do not waste your time and money !!
BUY ELSEWHERE

Beautiful lamp such a unique present was extremely pleased. Although it's expected to be a long delivery to UK it was quicker than the time frame given. Worth the wait for a beautiful personalised item. Thanks

I received my order a few days ago, I am really pleased with it

My order was bashed on the sides off the frame.

Absolutely shocking. Bought my partner a gift for Xmas. Arrived Xmas eve and it looks horrendous as if it has just survived a house fire. Avoid avoid avoid! You will be disappointed. Crap quality!! Also based in china. Avoid!

Not a uk company
It’s a scam! Lamp cost £19.99 then charged £36 a few days later another £15 taken out of my account. When contacted them zero response, raised a dispute with PayPal and my bank. Avoid using them, just someone in Hong Kong ripping people off.

I bought a infinity mood lamp which was personalised for my friends, they loved it and the sentiment behind it,I had no problem dealing with this company,they kept me informed right through the whole process and were polite and very helpful, obviously it takes a bit longer as it's from abroad but I knew it would, I'd recommend them for the unusual that u can't buy anywhere else.

Plastic cheap crap..got my order totally wrong..paid £76 for 6 keyring which I ordered moonlamps.. no response as yet.. these keyrings not even visible photos or encryption on them..very poor.. thanks a lot my moon lamp.. with the cost of living today..I cannot use these to give to my children for Xmas.. they are really bad quality..looking at the quality of these..probs made them for 50p
DONT NOT BUY FROM THESE

Was sceptical about buying from them as the reviews here are bad but I have has a good experience with them. Took 11 days from ordering to arrive. Lovely quality and frame wasn't made up so can't see why others have said there was glue all over theirs. Brilliant gift the mother in law is going to love. Not sure how to add a photo to this review otherwise would post a pic of the product. Very happy with my purchase can't wait to give it her

Terrible and just completely disappointing to be honest. I bought a night light for me and my partners anniversary, and it was completely scratched, foggy, and had marks ALL over it. I sent the pictures to customer service and asked for another one to be sent out (before reading all of these other reviews) and the woman called Sally had the cheek to tell me that it was because I hadn’t taken off the protective plastic and to clean it with ‘alcohol’ then send some more pictures! I’d already taken it all off and tried to clean it in the original pictures sent. I was then told they’d give me a 10% refund Which is just laughable at this point, I spent £37 for it to be shipped to the UK and they want to give me 10% off. £3.70, how generous of you. I’ve asked for a full refund and I won’t be accepting anything less so this review will be updated soon. DON’T WASTE YOUR TIME OR MONEY.