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MyNextMattress.co.uk Avis 

6 020
•
TrustScore 4.5 sur 5

4,7

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Lisez les avis des autres

Noté 3 sur 5 étoiles

Thought the mattress would be of a higher quality. The description suggested so but in reality the covering fabric feels thin and the weight suggests that it’s not as packed with natural materials as... Voir plus

Noté 5 sur 5 étoiles

I was trying to place an order for a new mattress but having great difficulty in getting a discount code to work in conjunction with a Saturday delivery. I emailed customer service and Simon replied v... Voir plus

Noté 5 sur 5 étoiles

I would like to say this is a first class company to deal with ,just so helpful Simon could not have done enough To help just evething you want from a great British company fantastic prices for... Voir plus

Noté 5 sur 5 étoiles

The two guys that delivered the mattress were extremely polite, took there shoes off without asking !! Rare !! Gave great advice about the mattress, removed my old mattress, all done very swiftly !! G... Voir plus


À propos de l'entreprise

  1. Magasin de matelas
  2. aussi dans
  3. Magasin de literie
  4. Magasin de lits
  5. Magasin de meubles de chambre à coucher

À propos de MyNextMattress.co.uk

Écrit par l'entreprise

Online since 2005, we’ve built years of experience in the bedding industry and, trusted by thousands of customers across the country, have earned a reputation as one of the UK's most reliable online mattress retailers.

We offer expert guidance, exceptional quality, and outstanding value, with a carefully selected range that includes memory foam, pocket-sprung, orthopaedic, and hybrid mattresses, as well as divan beds, bed frames, and bedroom essentials.

Buying mattresses and beds at MyNextMattress is safe, convenient, and hassle-free. We provide:

Secure Online Shopping
We use secure SSL payment systems and trusted gateways, ensuring your personal details are protected every step of the way.

Customer Service by Trusted Experts
Our team of mattress specialists is on hand to guide you to the right choice. Contact us online or by phone on 0116 274 75 45.

Leading Brands at Best Prices
We are official partners and retailers of top mattress and bed brands, including Hypnos, Vispring, Sealy, and more. This ensures you receive premium sleep solutions at competitive prices, complete with official manufacturer warranties. Looking for award-winning mattresses? You’ll find them at MyNextMattress.

Fast & Reliable Delivery
We offer next-day UK delivery on selected products, with flexible options including weekend and free two-person service. Your mattress will be delivered to the room of your choice, unpacked, and tracked online for convenience.

Sleep Trial
Enjoy a risk-free sleep trial on all our mattresses and beds. If you’re not completely satisfied, you can swap your mattress for any other mattress on our website.

Price Match Guarantee
We promise the best prices on all our products. If you find the same item cheaper elsewhere, we’ll match the price so you never overpay.


View Our Mattress Range
View Our Top Brands
View Our Hypnos Mattress Range
View Our Vispring Mattress Range
Sleep Trial Information

Sleep Trial

Écrit par l'entreprise

Try in the comfort of your own home!
Our mattress Sleep Trial gives you the time to try your new mattress in the comfort of your own home before deciding to keep it or swap for another mattress! Simply purchase a mattress protector at the time of ordering your mattress - which we often give as a free gift - and you'll have at least 60 nights to try the mattress. Some brands, like Emma, Simba, Nectar and Origin, all carry longer trial periods!

Our Price Promise!

We'll always be the best price.

In the unlikely event that you find a price better than ours, worry not - we will beat it!

If you find a price better than ours, we will beat it by £5. This promise extends from pre-ordering right up to signing for your delivery!

We spend a great deal of time and effort watching our competitors prices and pride ourselves on being the most competitive online.

Therefore, if you don’t have the time to hunt around for the best price, order with us and we will honour our price match promise until you have taken delivery of your new bed or mattress. This leaves you safe in the knowledge that you will take delivery as fast as possible, for the lowest price possible!

Coordonnées de contact

Promotion box for MyNextMattress.co.uk

Mattress Sale Now On!

Additional discounts and free gifts! Ends soon!

4,7

Excellent

TrustScore 4.5 sur 5

6 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,7

Tous les avis

(6 020)

385 avis reçus au cours des 12 derniers mois

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Noté 2 sur 5 étoiles

Wouldn't order from them again.

Wouldn't order from them again.
First ordered and paid for a mattress to be told it had been discontinued, so asked me to choose another - fair enough. Delivery took much longer than agreed and I had to keep chasing for updates, annoying but ok.
Was promised a free mattress protector which wasnt delivered, when I queried this, 'Deb' inferred that I was a liar and pretty much said I had had quite enough discount without adding a free mattress protector! (How dare I!??)
She said she would look into the call where this was discussed, but never bothered getting back to me.
Delivery chaps were great, and I am pleased with the mattress. Even if I dont deserve a free mattress protector!

5 mai 2026
Avis spontané
Logo de MyNextMattress.co.uk

Réponse de MyNextMattress.co.uk

We're sorry about this, Sarah.
We have confirmed that you are getting a protector, and we apologise for the poor service on this occasion.

Noté 1 sur 5 étoiles

You have sent me a satisfaction survey…

You have sent me a satisfaction survey and the mattress is yet to be delivered. That gets a zero star rating.

16 mai 2026
Logo de MyNextMattress.co.uk

Réponse de MyNextMattress.co.uk

James, the review emails are sent automatically by Trustpilot; we did not send it, but we are confident your delivery will go well, and we look forward to your updating your review accordingly.

Noté 5 sur 5 étoiles

Easy, clear and efficient. 👍

The communication from the company was accurate and timely. The crew kept this up on their mobile and arrived as they predicted. They were polite, happy and efficient. They swopped the mattresses over and were away in no time. Good team.

16 mai 2026
Noté 5 sur 5 étoiles

Great service

Great service . Excellent mattress comfortable quick delivery . Delivery guys were brilliant kept us informed would definitely use again

5 mai 2026
Noté 5 sur 5 étoiles

Wonderful experience

Wonderful experience. After having a bit of a nightmare with a John Lewis mattress I decided to use My Next Mattress as I needed a mattress in a hurry. I bought the Hypnos Legacy 2 Medium King Size after doing some research. The price was the best I could find online. The mattress was in stock and I could pick a delivery date within a few days of purchasing. I got an email & text the day before with an estimated delivery window then on the day a call when the guys were an hour away. Delightful father and son delivery ( up the Blues 💙 ) taken straight to the bedroom of choice. I’m delighted ( so far ) with my new mattress but have the option to swap it if I find need something firmer or softer to sleep on which is very reassuring when spending quite a bit of money. Happy customer. Well done team.

18 mai 2026
Avis spontané
Noté 1 sur 5 étoiles

Terrible customer service

Terrible customer service! Paul's as extremely rude. Have cancelled our order and will not use again. Spread the word!

13 mai 2026
Avis spontané
Logo de MyNextMattress.co.uk

Réponse de MyNextMattress.co.uk

We have no record of this customer, and there is no one called Paul working here.

Noté 5 sur 5 étoiles

The two men that delivered the bed were…

The two men that delivered the bed were really helpful, polite well mannered.

They called to say they were 25 minutes away, arrived a few minutes early.

They fast efficient and left the room clean and tidy.

I would hesitate to recommend the company and staff.

30 avril 2026
Noté 5 sur 5 étoiles

Great experience

Great experience, very knowledgeable staff and most competitive in terms of price. Mattress delivered on time unpacked and placed exactly where needed. Thankyou

6 mai 2026
Noté 1 sur 5 étoiles

Warranty registration

First of all we had to beg to take the old Mattress away even we paid for. Now we cannot register for warranty. On the paperwork there is not batch number. I am 84 years old and wheelchair bound. When I called I was told the batch number is on the Mattress. Great now I have to get someone to find the batch number. No one will speak with me to register the warranty by phone,

19 avril 2026
Logo de MyNextMattress.co.uk

Réponse de MyNextMattress.co.uk

Wolf,
We tried to help when you called up, but you hung up on us!
MNM

Noté 5 sur 5 étoiles

A great deal on Bank Holiday!

I found it easy to get on the site and order the mattress. Lots of items to choose from and as it was Bank Holiday we got a deal where we got two pillows free too. We used a code and got a little bit of a reduction too. So pleased with the completed transaction! Looking forward to getting our delivery.

4 mai 2026
Noté 5 sur 5 étoiles

Excellent service

The service received was excellent from beginning to end, the ordering was simple the price was great and the delivery was on time and the delivery men were brilliant thank you so much 😀

26 avril 2026
Noté 4 sur 5 étoiles

I would have given 5 stars

I would have given 5 stars, but I received a text saying the mattress had been delivered (when it hadn’t) however when I rang up, the delivery driver said they were in London, so that confused me! It later turned out to be a mix-up at head office and my mattress did in fact come in the allotted time.

3 mai 2026

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