My Pet Farewell - Pet Euthanasia & Cremation Avis 

Prompt and efficient, but also kind, caring and considerate.

Every step of the way My Pet Farewell was compassionate, caring, and patient. I didn't realise just how much a kind word and a caring service would mean when it came to something as vulnerable and important as the loss of a pet.

I called quite late around 4-5pm and Lucy picked up the phone. Was super friendly and arranged last minute pick up of my mothers cat, while all other services i tried to reach out stated that they do not have time that day. Collection was around 9pm and super fast. The ashes were received by RM signed for. Could not be happier with their service.

This is by fare the best send off for my little marmite my beloved dog and vest friend , I was kept updated all the way through, got him back in time frame , and just went out there was to get him back , thank u very much for all Ur help

Thank you for the empathy, kindness and care shown to me and my little cat Perdita, who was put to sleep on Saturday 2nd May.
At every point you provided me with the support to make her final hours and her passing as restful a gentle as possible. The Vet was amazing with her and stayed with me until the gentleman who came to collect her arrived. He was also so lovely with me and Perdita. The moses basket used to carry her and how gently she was handled after her passing was simply outstanding. You made organising the arrangements so much easier to deal with and knowing someone was on call there if needed put my mind at rest.
I can not thank you all enough.
My kindest regards and everlasting thanks.

Very patient & caring. I love how they dealt with my dog, they always called and checked up on me

Very difficult time for us all but the collection and service and return of our beloved dog was handled with dignity and kindness

Very helpful and gentle service, could not recommend highly enough.

at a time of profound grief all the staff were kind understanding and very professional.

Appointment to meet our needs A very kind and caring vet came out and sat with us and our dear pet explained everything. Very professional from start to finish . I would recommend this service ..

The exceptional service provided ,made saying goodbye to our 19 year old cat Daisy at home easier .Laura ,the vet who helped Daisy on her final journey was exceptionally kind and sensitive and ensured that Daisy ended her life with dignity .Thank you .

Everyone from start to finish was lovely, compassionate and amazing. Our beloved cavalier Lenny had been suffering with MVD for a few years and the moment came when it was time for him to ascend. We chose home euthanasia. Everyone we talked to wanted to know about him, so it wasn't like some business transaction - it was all done in a very heartfelt manner. The vet who came to visit, Vinny, was absolutely incredible, asked about his age, what happened and gave us plenty of time to get ready. He passed on our bed incredibly peacefully, with me and my husband holding him. We chose to keep him with us overnight. The next day we had a lovely man turn up at our home, placed him carefully in a nice basket lined with soft undersheet of some kind. We are still waiting on our Lenny's ashes to come home, but I have no doubt that this will be handled well too. Communication from start to end, I cannot express our gratitude for how everyone handled a very tough time for us.

The team made the whole experience from start to finish really easy and I know they took great care of my pet. The ashes were hand delivered back to me in a lovely box with a touching card also. My pet was collected within 2-3 hours and the communication through out the whole process was amazing.

My beautiful boy left me recently. Leaving me heartbroken. After 15 long years of unconditional love. Its one my toughest time in my life. And my pet farewell, took care of everything from the first contact to the last. With great dignity and respect. Giving my dog the honour that he deserved on his passing

Very kind and efficient.
The man on the phone was very polite and tended to all that I requested for my dear old dog.
Much cheaper than your local vet, delivered with a nice box.
No hassle.
Would definitely recommend you to all.
Thank you 😊

Picked up promptly but the return of the ashes took nearly a month,the return box was nice but the wait and lack of follow up to inform us resulting in us calling for an eta isnt great at a hard time.

Many thanks for your courteous, kind service when my cat passed away. My Pet Farewell acted promptly when I called & were very kind. The gentleman who arrived at my home was respectful & gentle when handling my lovely cat.
Her ashes arrived in a beautiful container. My son & I are very grateful to My Pet Farewell.

already given review about the total lack of service and no one was bothered about contacting me even after the admitted they had severely let me down

From the initial contact through to the return of our dog's ashes this could not have been made any easier. Calm respectful and efficient service. Thank you.