My Pet Farewell - Pet Euthanasia & Cremation Avis 

Very professional from start to finish. Kept me informed at every stage and the contact felt personal. Would definitely recommend and will use again in the future.

The person that collect our dog was very respectful. I read a comment about not receiving a call when they are on their way, and I didn't but I was told a time and the person arrived at that time, so being called was not a problem. I received a call about my pet coming back to me, and I didn't realise it was through the post, but it was a secure overnight delivery, or £30 extra for your pet to be hand delivered back. The company was organised well and respectful. It was the first time I had to do this and they made the process easier. Thank you.

Everyone I dealt with was kind and understanding. Our beloved dog was treated with respect when collected and returned in secure and tasteful packaging. The firm made a very difficult situation as easy as possible. I should also mention that the cost was reasonable and although I did not have the money immediately available they were very kind and allowed me time to pay whilst still taking my pet away. I would recommend the firm to anyone who wants their pet to be treated with respect.

I was very happy with the way I was treating, they were very nice to me, very helpful.

Absolutely fantastic service from beginning to end great communication and always answer any questions the member of the team that came to collect my dog was so respectful and caring helpful with arranging split payment and returned in a lovely safe way

We would like to thank Mypetfarewell for collecting the body of our 14 year old black labrador retriever Boe, and carrying out an individual cremation. Malcolm arranged everything in a professional, caring way. We were impressed by Jason who was gentle and very respectful on this sad occasion. Jason also returned the ashes personally, which really impressed us. We are delighted with the black slate heart keepsake we purchased for Boe's ashes.

My beautiful emotional support dog Kiki passed away on the 08/03/2026, I was and still am beyond distraught. I was in tears when when I called my petfarewell, and spoke to Malcolm who was very patient and calm and allowed me to blubber my way through their procedure for collection and my wishes.
Kiki was collected that Sunday afternoon, and placed into a wicker baby carrier basket on a soft mattress, that gesture alone reassured me that she would be in safe hands.
Kiki was hand delivered back to me on the following Thursday afternoon. I received a phone call asking me how I would like her sent back to me, I said one way and then changed my mind, called back and said another which they totally understood and made happen. They will never know how much that small gesture meant to me.
Kiki was returned in a beautiful box within a box along with her cremation certificate.
Kiki's ashes have been scattered along the walk we did on a daily basis as well as keeping some in a keepsake box and 2 little keyring urns so that although she is no longer by my side she will always be with me.
Thank you mypetfarewell for making such a painful experience a little more manageable.

The guy was Very compassionate and sensitive to the lose of our dog Ruby who died suddenly on Sunday morning. He Explained everything in detail and collected her within a few hours. She was handled with dignity and respect and her ashes were delivered back to me, by hand, within 6 days. I would recommend this service

Very sympathetic and very professional, thank you so much

Good service！

Staff were always on hand very sensitive and kind to deal with

Can’t recommend them enough x

They made the awful experience when losing a pet more bearable, from start to finish very caring and professional. I would recommend to any one.

I cannot thank the team at MyPetFarewell enough for their kindness and diligence. I live at a particularly challenging address that often causes delivery issues, but they were incredibly proactive. They took the time to contact me personally to ensure every detail was correct so that everything arrived safely. Their communication was lovely, empathetic, and professional during a difficult time. Highly recommended for their personal touch

Would highly recommend My Pet Farewell, went above and beyond, would use them again.
Thank you, internally grateful in my time of grief.

Fantastic and compassionate service from start to finish. My cat had a sudden end, I was distraught beyond belief. My Pet Farewell were so understanding. Wonderful service, thank you for making an incredibly difficult situation bearable.

I had low expectations when chosing somehwere to cremate my beloved rabbit as lots of people in this world dont care as deeply for animals as they do humans so I expected them to show up with a box and just shove my rabbit inside of it and get it over with, but that was the complete opposite of what happened. A man turned up with a beautiful wooden basket filled with a blanket, petals and fairy lights. He was very soft spoken and lovely about the whole interaction and I felt some sort of closure knowing her journey would be cosy and safe. I highly recommend my pet farewell for pet cremation because the entire process from the initial phone call to the picking up to the ashes being returned was smooth, professional and handled with so much love and care which I appreciate greatly!
Thank you my pet farewell :)

The service is good, however there is no text or call update by the driver and we have to call them to find out where the driver is, which is a pain, especially if you are freshly mourning a beloved pet.

On a plus note, the young lady on the phone, Nailah was very polite and empathetic, and is a credit to the team! Thanks again!!

Excellent compassionate staff and excellent service.

I cannot say enough wonderful things about mypetfarewell. After having my Jinky for 18 beautiful years, saying goodbye was one of the hardest things I’ve ever had to do. During such an emotional time, they were truly incredible.

From the very first interaction, they treated Jinky, and our family with such genuine compassion and respect.

Their kindness gave me comfort when I needed it most. They handled everything with such care and dignity, and it meant the world to know my sweet boy was in gentle hands.

I am so grateful for the support and tenderness mypetfarewell showed us. I will never forget the love and care they took with my Jinky.

Thank you for making such a painful goodbye a little softer.

Very nice people, collected same day and hand delivered back for extra £30 .