My Plush Buddy  Avis 

74
•
TrustScore 4 sur 5

4,2

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Above and beyond! The company really went out of their way to create something that was a little bit complicated but was very special to my son. The communication was great. They sent colors ahead of... Voir plus

Noté 4 sur 5 étoiles

The plush itself turned out amazing! However the lack of updates and communications definitely made this concerning. It took close to two months from start to finish. Only emails I got were asking for... Voir plus

Noté 5 sur 5 étoiles

Ordering from My Plush Buddy was one of the of the best decisions I’ve ever made. Honestly, I couldn’t believe they could get it so right from just a photo and me mentioning a few things about my ido... Voir plus

Noté 1 sur 5 étoiles

i bought a plush in early november even with multiple contact that i made by email the contact sytem from the website and other i didn't got any awnsers and on the site it is still in order proccec... Voir plus

À propos de l'entreprise

  1. Magasin de poupées
  2. aussi dans
  3. Boutique de loisirs créatifs
  4. Fabricant de jouets
  5. Magasin de jouets pour enfants

Écrit par l'entreprise

What could be a more personalized gift for your loved ones than giving them something that they designed, something which is unique to them, something they would cherish their entire life - their very own custom stuffed toy. At My Plush Buddy, we recreate any picture, drawing, sketches, or shapes and give them the form of cute and soft custom-made plushies. We create custom-made plush toys tailored to make your little angel jump up in joy!


Coordonnées de contact

4,2

Bien

TrustScore 4 sur 5

74 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

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A répondu à 20 % de ses avis négatifs

Répond généralement dans un délai de plus d'un mois

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4,2

Tous les avis

(74)

39 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Excellent service and product would…

Excellent service and product would definitely recommend and will be buying off of them again love the plush and the replies were quick very wonderful people thank you so much for making my plush

17 avril 2023
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Réponse de My Plush Buddy

Thank you for your amazing review! Your recommendation means a lot to us, and we look forward to serving you again in the future. If there's anything else we can do to make your plush experience even more special, please don't hesitate to reach out. Thank you for choosing us and for your kind words!

Noté 5 sur 5 étoiles

I received a request from a terminally…

I received a request from a terminally ill child to have his likeness created so his family could continue to see his presence after he passes. The doll is the most incredible likeness, down to the smallest details. After the order was sent, some changes (a watch, orange sneakers) needed to be added. They were done with amazing accuracy and in record time.
My Plush Buddy is an exact clone. Everyone agrees that the only thing missing is a beating heart.

1 avril 2023
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Réponse de My Plush Buddy

Thank you for sharing your incredibly touching story and leaving us such a heartfelt review. We're deeply honored to have been entrusted with creating a likeness of the terminally ill child, allowing his family to cherish his presence even after he passes. We understand the importance of capturing every detail, and we're overjoyed to hear that the doll reflects an incredible likeness. Our team worked diligently to accommodate the additional changes of the watch and orange sneakers, ensuring amazing accuracy and a quick turnaround time. Your words truly touch our hearts, and we're humbled to be considered an exact clone. We wish we could add a beating heart too, as the love and compassion we put into each creation is our way of making a heartfelt connection. Our thoughts are with the family during this difficult time. Thank you for choosing us.

Noté 5 sur 5 étoiles

Had a wonderful experience with…

Had a wonderful experience with Myplushbuddy. Everything from the shape to the fabric of the plushies is taken into careful consideration, and correspondence is clear and communicative. Excellent service.

11 avril 2023
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Réponse de My Plush Buddy

Thank you so much for taking the time to leave us a 5-star review! We're thrilled to hear that you had a great experience with our product and services. We work hard to provide high-quality products and exceptional customer service, and we're delighted to see that our efforts are paying off. Thanks again for choosing us, and we look forward to working with you again in the future!

Noté 5 sur 5 étoiles

The owner

The owner, Vikram and his team do amazing work. We had a plush made for one of our Wish children who passed away, and it looks identical to the child. I recommend My Plush Buddy to anyone who is looking for an amazing plush. You can see the hard work and effort that goes into these dolls.

28 mars 2023
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Réponse de My Plush Buddy

Dear Team at Wish Foundation,

Thank you for taking the time to leave a review on behalf of your loved one. We appreciate your feedback and are grateful for the opportunity to create a custom plush doll that brought them joy.

We are deeply sorry for your loss and extend our sincere condolences to you and the family during this difficult time. We hope that the plush doll will serve as a comforting reminder of the love and memories that you shared with your loved one.

Please know that we are here to support you in any way that we can, and we thank you for sharing your thoughts with us.

Sincerely,

[Team My Plush Buddy]

Noté 4 sur 5 étoiles

Thought it was a scam.

Okay so I found them online after placing the order I realized they weren’t from the USA. Which I don’t have a problem with I just wasn’t sure if it was legitimate. Especially since my bank red flagged it as a suspicious order. I tired calling their number they provided which was disconnected and they said to use WhatsApp to talk to them. Which I had to download because I don’t use things like that. So I was skeptical of the order and it being legitimate. At the time of purchase I wasn’t completely in the right state of mind and overlooking a lot of things. As my husband had recently unexpectedly passed away. I got this for my young daughter because she wasn’t understanding the death and missed him. I thought this would help her. I wrote a detailed description of his tattoos and freckles and such. I misunderstood it would take 5-6 weeks for delivery or honestly I wouldn’t have purchased it. But I already did so I reached out to the company on WhatsApp per there request. I ordered it on the 9th of March ended up getting it April 5th because I begged them to hurry up and I thought the $25 dollars I paid extra for was a rush order but it was fast delivery. They sent a confirmation email with a link to check on order and it said basically order completed which made me anxious that it wasn’t even going to come so I keep bothering them. However, upon getting the doll that was supposed to look like my husband it did look like him but a lot of the details were completely off and not accurate at all. But honestly if I didn’t bother them as much maybe it would have been more precise? So, I see that as my fault partially. At the end of the day my daughter is happy with her as she would call it “daddy doll.” I believe the timeframe is longer then it should be as other companies I looked up had a week to two week turn around time. And they had really good reviews unlike this one which had very little and it was cheaper and more life like. I also believe it’s a little overpriced, especially for turn around time and inaccuracy of things on the doll. But all in all I’m happy with my purchase and so is my daughter that’s what’s important. They should however make better efforts to send updates on the item process so people don’t get worried it’s a scam. Especially since their number doesn’t work and you have to use WhatsApp for communication. But they did communicate well once I finally got a hold of them. And the lady pushed the order faster because of my misunderstanding and she sent a birth certificate for the doll as well. It was a good experience. I’d probably recommend it and possibly use them again. But if I’m honest I wouldn’t purchase for a drawling or anything like that, it’s to overpriced. I would only use it for a situation like mine. Because I feel thats kind of situation that justifies the price as it’s more sentimental. But if you have money to throw away then I guess it’s good for something like a drawing of your child. But not everyone has $130 to spend on a plush toy. The quality fabric was really good. I’m pleased with our order regardless of everything else.

2 avril 2023
Avis spontané
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Réponse de My Plush Buddy

Dear Steph,

Thank you for taking the time to share your feedback with us. We are sorry to hear that the ordering process did not go as smoothly as you had hoped. We understand your concerns about the legitimacy of our company, especially since you had to use WhatsApp to communicate with us.

We are also sorry to hear about your loss and the difficult time you and your daughter have been going through. We appreciate the opportunity to create a special doll for your daughter to help her remember her father.

We apologize for any miscommunication regarding the delivery timeframe and the rush order. We will make sure to clarify these details in the future to avoid any confusion.

Regarding the accuracy of the details on the doll, we apologize that they were not completely accurate. We always strive to create the most detailed and accurate dolls possible, but we understand that mistakes can happen. We appreciate your understanding in this matter.

We are glad to hear that your daughter is happy with her "daddy doll" and that you are pleased with the quality of the fabric. We will take your feedback into consideration to improve our communication and accuracy in the future.

Thank you for considering recommending us and for trusting us with this special order. We appreciate your business and hope to have the opportunity to work with you again in the future.

Best regards,
Team My Plush Buddy

Noté 5 sur 5 étoiles

Fantastic experience

Fantastic experience
Great communication throughout the whole process from beginning to delivery.
My plush Buddy was well made, great fabrications and well made I am very happy!

27 février 2023
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Réponse de My Plush Buddy

Thank you so much for taking the time to leave us a 5-star review. We are thrilled to hear that you had a fantastic experience with us and that you were pleased with the communication throughout the whole process.

We are also glad to hear that your plush Buddy was well made with great fabrications, and that you are very happy with your purchase. Your satisfaction is our top priority and we are so pleased that we were able to deliver a quality product that met your expectations.

Thank you for choosing our company for your custom plush needs.

Noté 2 sur 5 étoiles

Underwhelming

Not what anyone would call "prompt" service, considering I placed my order in late September and received the product in February, and considering I was only contacted once during the manufacturing process to receive a status update, communication leaves a lot to be desired. The face still had a good deal of room for improvement when I received the product, even after I expressed my dissatisfaction with the sole update. From the neck down the quality is good, but I'm very hesitant to give this plush as a gift as I'd initially intended.

2 février 2023
Avis spontané
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Réponse de My Plush Buddy

Dear Samantha,

Thank you for taking the time to leave a review. We apologize for the delay in the delivery of your custom plush order and the lack of communication during the manufacturing process. We understand how frustrating it can be to have to wait for your order, and we are truly sorry for any inconvenience this may have caused you.

Regarding the quality of the product, we are sorry to hear that the face did not meet your expectations even after you expressed your dissatisfaction with the sole update. We take customer satisfaction very seriously, and we would be happy to work with you to make things right. If you would like to discuss this further, please do not hesitate to reach out to us.

Once again, we apologize for the delay in delivery and the lack of communication during the process. We appreciate your feedback and will use it to improve our services for the future.

Best regards,
My Plush Buddy Team



Noté 5 sur 5 étoiles

Very Pleased with the Buddy Selfie

I ordered the Buddy Selfie, and I (and the receiver of the gift) are very satisfied with my purchase.

It is a bit pricey, but I guess that's warranted for a custom plushie, and their service made up for it too. I made SEVERAL alterations until I was satisfied, and they were prompt in communication, patient, and attentive to my needs.

Would recommend!

12 août 2022
Avis spontané
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Réponse de My Plush Buddy

Thank you so much for your five-star review! We are thrilled to hear that you and the recipient of your Buddy Selfie are very satisfied with your purchase. We take great pride in providing high-quality, custom plushies that are tailored to our customers' exact specifications, and we are glad to hear that we were able to meet your expectations.

We understand that our prices may be higher than some other plushie companies, but we believe that the extra cost is warranted for the level of customization and attention to detail that we provide. We are glad that our prompt communication, patience, and attentiveness were able to make up for the cost.

Thank you for choosing us for your custom plushie needs, and we appreciate your recommendation. If you need anything in the future, please don't hesitate to reach out to us!

Noté 5 sur 5 étoiles

I absolutely Love it!

I wasn’t expecting all of the details to be included considering the fact that my design was somewhat complex, so I was very shocked at seeing all of them in the plushie! It was bigger than I expected and even had a removable hat! I am obsessed with my plushie!! Wonderful craftsmanship and quality, worth the wait for sure.

9 août 2022
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Réponse de My Plush Buddy

Thank you so much for your kind words! We're thrilled to hear that you love your plushie and that it exceeded your expectations. We take great pride in our craftsmanship and attention to detail, so it's always rewarding to hear from happy customers like you. We hope that your plushie brings you joy for many years to come, and we look forward to creating more special items for you in the future!

Noté 5 sur 5 étoiles

Order a plush from my plush buddy look…

Order a plush from my plush buddy look good shipping was fast

16 juin 2022
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Réponse de My Plush Buddy

Thank you for taking the time to leave a review! We're glad to hear that you were happy with the shipping speed and that your plushie looks good. We appreciate your business and hope to have the opportunity to work with you again in the future.

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