Item arrived quickly and in adequate outer packaging. On opening, the internal package was in good order with no damage. Can't report on the cube performance as I have to wait for HDMI cable to arrive... Voir plus
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Lisez les avis des autres
Found the Ring Doorbell on My Smart Home website at a fantastic price, almost too good to be true. Ordered item on Tuesday and it arrived on Friday ( so not next day delivery) having said that I can... Voir plus
Found the Amazon Kids tablet here for £30 cheaper than anywhere else, with Avengers case and plug adaptor included. Brilliant value and the item arrived the next day. Fantastic service thank you!
Purchased 3 Google Protect smart home smoke and CO detectors. Arrived quickly - 2 were sealed and came with all correct packaging, stickers, instructions and documents - 1 was clearly open box, missin... Voir plus
À propos de l'entreprise
- Magasin d'électronique
- aussi dans
- Entreprise d'électronique
- Fournisseur de matériel audiovisuel
- Magasin d'équipement de sécurité
- Magasin de luminaires
- Magasin de matériel Hi-Fi
Écrit par l'entreprise
Express delivery for all. 60 Day Returns. Where can you go wrong? Technology can often be overwhelming.. But Don't Worry! MY Smart Home Shop is here to assist you in transforming your simple boring home into a Smart Home! As a steadily growing independently owned business, we strive to provide a friendly personal service, tailored to suit to each of our customers’ individual needs. No question is too big or too small as we help guarantee you are successful in converting your home into the smartest on the street. However- please be warned! Once you catch the Smart Home bug its hard to shake! For this reason we offer a range of discounts on bulk purchases, to ensure that achieving an up to date, fully functioning smart home is an affordable option for all! All of our products come with a full warranty, and a 60 day no quibble returns policy so you never have to worry when shopping with us. Smarten Up!
Coordonnées de contact
Ivinghoe Business Centre, LU5 5BQ, Dunstable, Royaume-Uni
- 03300436364
- smart@mysmarthomeshop.co.uk
- mysmarthomeshop.co.uk
4,4
Excellent
244 avis
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Good price and straightforward order…
Good price and straightforward order and delivery and item purchased works well.
6 juillet 2024
Speedy delivery well packed
Speedy delivery well packed, cheapest around and works great.
4 juillet 2024
Very quick and efficient service
Very quick and efficient service. Customer service was fantastic!
4 juillet 2024
Now contacted by Company after my…
Now contacted by Company after my previous review and problem resolved instantly and completely hassle free, thank you.
2 juillet 2024
Avis spontané
Unfortunately I had to return product…
Unfortunately I had to return product but the service was very good, I would use them again when looking for a replacement
16 juin 2024
Great service and on time delivery.
Prompt on time delivery. Competitive price. Product works as described... No issue.
12 juin 2024
Avis spontané
Good value and good service
2 juin 2024
Good company quick delivery no…
Good company quick delivery no problems, I would use again. Thanks 😊
30 mai 2024
Very good costumer service and update…
Very good costumer service and update costumer I found Very good price at your website
and olso it's most important for costumer give Very good opportunities make easy to split the payment
9 mai 2024
Really fast delivery
Really fast delivery, great service, have used before and can recommend.
9 mai 2024
Reasonable pricing and fast delivery
Reasonable pricing and fast delivery. The HUE bulbs were well packed so no chance of damage. A good purchase experience and would buy from MY Smart Home Shop in the future.
5 mai 2024
Excellent service
Excellent service. Sales team were extremely easy to reach and very helpful and informative. Delivery was super quick and product did everything the sales team promised me it would and was extremely easy to install.
2 mai 2024
Avis spontané
Retailer CLAIMED my two purchase attempts were “suspicious” so they cancelled both orders!!
I tried to make a purchase for Arlo Ultra 2 Security Camera Kit but both times the retailer cancelled the transaction.
They claimed my details had flagged up as fraudulent and when they tried to call me I didn’t answer due to disabilities so they just decided to cancel.
They asked me to pay with PayPal or Klarna because that is so much safer than me giving all the card details including the 3 digit security number. My bank approved the payment and still they cancelled the order TWICE!!!
Paypal have cost me thousands of pounds in losses because of frauds and PayPal protected the people who stole my money by fraud and this retailer claims PayPal is safe… I have never used Klarna so I don’t know much about them but if they don’t approve card payments then why do they have that as a payment option???
My details match my card but the only thing I used was “hide my email” to protect me from getting more spam mail or for people to steal my email address so they can commit fraud.
So if that was what they used to cancel my orders twice then this company is utterly ridiculous!! If they think they can decide what email address I want to use for registering with them then they must be dreaming!!!
They still have my £998 that I paid them (£499 per attempt) and the payment were registered on the 29.04.2024 the first time, the second payment wasn’t registered until 01.05.2024. The actual payments were done a few days earlier, so I assume these dates are when the retailer accepted the payments.
Why did they accept the payments instead of rejecting them since the payments were “pending”. That would have sent the money back much faster and I did tell them to reject both payments and their reply was that they would refund me as soon as they could. A later email confirmed they had issued refunds for both payments but still nothing has been received.
My trust for this company is below 0!!!!!
28 avril 2024
Réponse de MY Smart Home Shop
Dear Jasper,
I am sorry to hear that your order was cancelled.
Due to the nature of the products which we sell, we have a number of systems in place which flag up suspicious orders due to a number of factors.
I have looked into your orders and they both flagged up on these systems. We attempted to contact you to confirm the orders however were unable to reach you since the phone number provided was not valid. The email addresses which you used to place the orders were also different.
Since we were unable to contact you we had to cancel the order and you were refunded in full.
We also offered you other options and alternative secure payment methods which ensured complete safety all around however unfortunately they were not suitable for you.
We always aim to resolve any issues our customers face and only use secure payment methods. I regret that we could not serve you on this occasion however if you would like to place another order using the alternative payment methods, we would be happy to serve you.
Kind regards,
MY Smart Home Shop
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