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Lisez les avis des autres

Noté 5 sur 5 étoiles

I wanted to leave a review for Ella who took my call today regarding my raw dog subscription. Ella was very courteous fully researched my proposed change to my raw food subscription and called me back... Voir plus

Noté 5 sur 5 étoiles

Using Naked dog has been very successful as we have various addresses we use though out the year , My emails get promt replies & one holiday home only has a small freezer so I asked for a weekly... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Excellent service as always. Keeps me informed when repeat order is due, when dispatched and delivery company also keeps me informed when thay have the package and the one hour delivery slot includi... Voir plus

Noté 5 sur 5 étoiles

Lola loves her salmon and trout cold pressed food, I even use it as her training treat. Subscription is easy to use and flexible if you need a little more or a little less.

À propos de l'entreprise

  1. Magasin d'alimentation animale
  2. Fabricant de produits alimentaires

Écrit par l'entreprise

High quality frozen raw dog food, neatly packed and delivered directly to your door. Raw dog food as it should be.


Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

135 avis

5 étoiles
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1 étoile

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4,7

Tous les avis

(135)

50 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

My dogs love Naked Dog

My dogs love Naked Dog, lots of variety. They love the kangaroo and venison..must taste great.
Fantastic 5* service upon order, delivery always on time. Have spoken to customer service once due to my own error and they sorted it for me straight away.

24 septembre 2025
Noté 5 sur 5 étoiles

Great quality food

Great quality food, but my main reason for buying from them is my dog has pancreatitis so she need low fat (less than 10%) and they have many different flavours that support this.

24 septembre 2025
Noté 2 sur 5 étoiles

Sunshine & Plastic

It was left on my doorstep in the full sunshine. Luckily, I was not delayed coming home from helping my granddaughter move house. It would not have been asking too much for the driver to use his common sense and leave it in the shade.
That said, I am pleased it was not defrosted, unlike the previous time when he left it, but no message to say where it was.
I am happy with the product and both dogs love it. I am concerned with the amount of plastic waste it produces. Is it possible to consider an alternative type of packaging.

26 août 2025
Noté 2 sur 5 étoiles

They don't care about existing customers

Prices have increased recently and with no statement from the company on why. Also when they run promotions or free gifts these are only for new customers and us long standing monthly subscribers get nothing. I would like to see them actively looking after their existing customer base with offers, reward system and keep them updated with changes to ingredients and prices. While I'm happy with the food and will continue to use them for now I am looking for replacement company that has the same quality of meat but cares about their existing customers, that are the core of their profits.

11 août 2025
Avis spontané
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Réponse de Nakeddog

Hi Charly,

Thank you for taking the time to leave a review.

We have recently had to slightly increase the price of certain product ranges. We have done our best to keep our prices as low as possible for our customers, but increases in costs such as energy and raw materials has unfortunately forced this adjustment.

We are very grateful for our subscription customers and truly appreciate their loyalty. As well as receiving a discount on all of their orders, subscribers also receive gifts. In our most recent web promo we included a free tub of Original Kangaroo or Pure Duck in every subscription renewal throughout the duration. This way new and existing customers were involved.

It is good to hear that you have been happy with our food. If you do have any other feedback or queries please don't hesitate to get in touch.

Thank you for being a valued customer.

Best Regards,

The Nakeddog Team

Noté 5 sur 5 étoiles

It was very easy to set up the order

It was very easy to set up the order, it came on time and looking forward to next delivery

25 juillet 2025
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Réponse de Nakeddog

Hi Geraldine,

We are glad to have you as a valued customer.

Our ordering process is hassle free and our team works hard to get orders out efficiently. We are looking forward to continuing to provide you with great dog food.

Thank you for taking the time to leave a review.

Best Regards,

The Nakeddog Team

Noté 5 sur 5 étoiles

Excellent customer service from real pet lovers …

Excellent customer service from real pet lovers and an excellent quality product on which my dogs have thrived. Have used other raw food companies but I can’t recommend this one enough.

25 juillet 2025
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Réponse de Nakeddog

Hi Mona,

Thank you for taking the time to leave a review.

It is great to hear that your dogs are thriving on our meals. Our team work incredibly hard to produce great product.

Our customer service team are always on hand to help. If you do have any future feedback or queries, please do not hesitate to get in touch.

Best,

The Nakeddog Team

Noté 3 sur 5 étoiles

Affordable but there is definitely improvements to be made

I've been a long-time customer because this company offers affordable pure meat dog food. However, my experience with them has become frustrating due to ongoing issues with packaging, delivery, and a serious quality control problem.

Containers often aren't sealed properly, leading to food thawing and making a mess. Their delivery service is unreliable, often arriving late in the day with thawed food.
Most concerning, we once found a piece of blue plastic embedded in the food. When I reported it, they just issued a refund without investigating the batch, which is a big concern for safety.

27 juillet 2025
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Réponse de Nakeddog

Hi Jamie,

Thank you for being a long-term customer, we appreciate your loyalty.

Our team do their best to pack our orders tightly and effectively, however parcels can sometimes sustain some damage in transit. If an issue occurs during delivery we always do our best to provide a resolution.

We send our parcels on a next day service to ensure they are delivered quickly, unfortunately the time of day that DPD deliver is not something that we have control of. Extra insulation and dry ice are also added when the weather is warmer to help keep our products cool.

We appreciate that a piece of plastic unfortunately being present in a previous tub was concerning. Ensuring that our product is safe is incredibly important to us. We retain a sample of all of our batches, this was looked into and the affected tub was refunded.

Best Regards,

The Nakeddog Team

Noté 5 sur 5 étoiles

Great raw food company!

We’ve used NakedDog since November 2023 and can’t recommend them enough. Our dog Bailey is a fussy Staffie and we decided raw food would be the best way to feed him. We researched a lot of companies and found it all so expensive! When we came across NakedDog we found their meals to be nutritious, didn’t break the bank and most importantly Bailey enjoyed them! They’re so easy to use with their monthly subscriptions, the staff are always so helpful and the packaging in which Baileys food comes in is weighted out according to what he requires in packaging easy to store and serve. And the delivery always super fast! We find them great and definitely recommend NakedDog to anyone who is thinking of raw feeding their dog, Bailey has never looked in such great condition, his coat is beautiful and above all he’s healthy! Even the vets have commented on what great condition he is! Thank you NakedDog you’re doing a great job!

4 juillet 2025
Avis spontané
Noté 5 sur 5 étoiles

All good

Reasonable prices, delivery and packaging all good - the dog finds the food delicious

26 juin 2025
Noté 5 sur 5 étoiles

My dog was almost 9 before I had heard…

My dog was almost 9 before I had heard of Naked Dog and I am so pleased that we have now found it. Customer service is fantastic. Still frozen when it arrives. Speedy delivery. Most importantly, he absolutely loves the food! It is gone very quickly. He can obviously tell it’s high premium and he doesn’t hang around! Can’t fault naked food. Would definitely recommend. Everyone says how great he looks and can’t believe he is 9.

19 mai 2025
Avis spontané
Noté 5 sur 5 étoiles

Great food

Great food, Labrador loves it

24 avril 2025
Logo de Nakeddog

Réponse de Nakeddog

Hi Keith,

Here at Nakeddog we love all breeds of dogs (especially Labradors!)

Its is great to hear that they are enjoying our food, we hope you are enjoying all the benefits of raw feeding.

If you have any future feedback or queries please do not hesitate to get in touch.

The Nakeddog Team



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