I wanted to leave a review for Ella who took my call today regarding my raw dog subscription. Ella was very courteous fully researched my proposed change to my raw food subscription and called me back... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Using Naked dog has been very successful as we have various addresses we use though out the year , My emails get promt replies & one holiday home only has a small freezer so I asked for a weekly... Voir plus
L'entreprise a répondu
Excellent service as always. Keeps me informed when repeat order is due, when dispatched and delivery company also keeps me informed when thay have the package and the one hour delivery slot includi... Voir plus
Lola loves her salmon and trout cold pressed food, I even use it as her training treat. Subscription is easy to use and flexible if you need a little more or a little less.
À propos de l'entreprise
Écrit par l'entreprise
High quality frozen raw dog food, neatly packed and delivered directly to your door. Raw dog food as it should be.
Coordonnées de contact
Grove Lane, Elmswell, IP30 9HN, Bury St Edmunds, Royaume-Uni
- 01359 242500
- info@nakeddog.co.uk
- nakeddog.co.uk
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
N'a pas répondu aux avis négatifs
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
My dogs love Naked Dog
My dogs love Naked Dog, lots of variety. They love the kangaroo and venison..must taste great.
Fantastic 5* service upon order, delivery always on time. Have spoken to customer service once due to my own error and they sorted it for me straight away.
My dog loves this food.
Great quality food
Great quality food, but my main reason for buying from them is my dog has pancreatitis so she need low fat (less than 10%) and they have many different flavours that support this.
Always 5 star service
Always 5 star service - from order to delivery. The dogs love the product. We've been repeat customers for years now!
Sunshine & Plastic
It was left on my doorstep in the full sunshine. Luckily, I was not delayed coming home from helping my granddaughter move house. It would not have been asking too much for the driver to use his common sense and leave it in the shade.
That said, I am pleased it was not defrosted, unlike the previous time when he left it, but no message to say where it was.
I am happy with the product and both dogs love it. I am concerned with the amount of plastic waste it produces. Is it possible to consider an alternative type of packaging.
They don't care about existing customers
Prices have increased recently and with no statement from the company on why. Also when they run promotions or free gifts these are only for new customers and us long standing monthly subscribers get nothing. I would like to see them actively looking after their existing customer base with offers, reward system and keep them updated with changes to ingredients and prices. While I'm happy with the food and will continue to use them for now I am looking for replacement company that has the same quality of meat but cares about their existing customers, that are the core of their profits.

Réponse de Nakeddog
It was very easy to set up the order
It was very easy to set up the order, it came on time and looking forward to next delivery

Réponse de Nakeddog
Excellent customer service from real pet lovers …
Excellent customer service from real pet lovers and an excellent quality product on which my dogs have thrived. Have used other raw food companies but I can’t recommend this one enough.

Réponse de Nakeddog
Affordable but there is definitely improvements to be made
I've been a long-time customer because this company offers affordable pure meat dog food. However, my experience with them has become frustrating due to ongoing issues with packaging, delivery, and a serious quality control problem.
Containers often aren't sealed properly, leading to food thawing and making a mess. Their delivery service is unreliable, often arriving late in the day with thawed food.
Most concerning, we once found a piece of blue plastic embedded in the food. When I reported it, they just issued a refund without investigating the batch, which is a big concern for safety.

Réponse de Nakeddog
Packaging is always a nightmare
Packaging is always a nightmare. Always receive tubs covered with the contents which is pretty gross. However, the dogs love the food!!
Great raw food company!
We’ve used NakedDog since November 2023 and can’t recommend them enough. Our dog Bailey is a fussy Staffie and we decided raw food would be the best way to feed him. We researched a lot of companies and found it all so expensive! When we came across NakedDog we found their meals to be nutritious, didn’t break the bank and most importantly Bailey enjoyed them! They’re so easy to use with their monthly subscriptions, the staff are always so helpful and the packaging in which Baileys food comes in is weighted out according to what he requires in packaging easy to store and serve. And the delivery always super fast! We find them great and definitely recommend NakedDog to anyone who is thinking of raw feeding their dog, Bailey has never looked in such great condition, his coat is beautiful and above all he’s healthy! Even the vets have commented on what great condition he is! Thank you NakedDog you’re doing a great job!
All good
Reasonable prices, delivery and packaging all good - the dog finds the food delicious
My dogs absolutely love these raw foods
My dogs absolutely love these raw foods
It’s very reasonably priced and delivery is always really quick
I’ve been using naked dog for 7 months now and it will always be my go to
Favourite dog food bar none
Favourite dog food bar none, easy ordering and delivery and my dog is thriving on it, would highly recommend
My dog was almost 9 before I had heard…
My dog was almost 9 before I had heard of Naked Dog and I am so pleased that we have now found it. Customer service is fantastic. Still frozen when it arrives. Speedy delivery. Most importantly, he absolutely loves the food! It is gone very quickly. He can obviously tell it’s high premium and he doesn’t hang around! Can’t fault naked food. Would definitely recommend. Everyone says how great he looks and can’t believe he is 9.
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.







