Naked Paper Avis 

1 733
TrustScore 4.5 sur 5

4,7

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Lisez les avis des autres

Noté 4 sur 5 étoiles

Not quite for me. It's thin and not particularly soft, doesn't flush well either. Delivery was great though and the ethos of company good, however I won't be buying again. Updated to 4* as really... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Fantastic. Naked Paper seems really sustainable; the cardboard loo roll is not only unbleached but also recycled! The bamboo one is lighter in colour and softer & probably my favourite for these reaso... Voir plus

Noté 5 sur 5 étoiles

The Company is trying to help fighting Climate Change in all sorts of ways. Many more Companies must follow their example if we are to survive. The current extreme weather conditions have to be slowe... Voir plus

Noté 5 sur 5 étoiles

Chosen for their competitive price point in the 'green' category of products. Ordering was simple, I liked the option for one off or repeat and the suggested delivery frequency. Also the reduction... Voir plus


Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

2 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 92 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

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4,7

Tous les avis

(1 733)

482 avis reçus au cours des 12 derniers mois

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Noté 1 sur 5 étoiles

My subscription has been set up twice

My subscription has been set up twice. I have emailed Naked Paper 3 times with no response so the contact times they quoted are not being followed. I need to speak or have an email from someone from Naked Paper. There is no phone number and response to emails.

8 juillet 2026
Avis spontané
Logo de Naked Paper

Réponse de Naked Paper

Hi, we're really sorry for any trouble with your account. The support team have been attempting to respond but it seems like our emails must be going to a spam folder or similar. If you're unable to find any of those replies please send us another message through the contact us form and we can try to respond using an alternate method.

Noté 5 sur 5 étoiles

Absolutely brilliant!

Received our first delivery following day from ordering and the loo paper is as good as I had hoped. Never buying rubbish white paper again. Thank you.

7 juillet 2026
Avis spontané
Noté 3 sur 5 étoiles

Last batch of paper rolls ordered had…

Last batch of paper rolls ordered had thinner paper evidenced by how easily sheets tore at the perforations.

6 juillet 2026
Avis spontané
Logo de Naked Paper

Réponse de Naked Paper

Thanks for getting in touch but very sorry to hear that's the case! Nothing recent should have impacted the thickness of the paper so it's possible a batch issue of some kind caused this. If you haven't already please do get in touch with the support team at: hello@nakedpaper.com and they'll be able to escalate and help with your order.

Noté 5 sur 5 étoiles

Naked Paper is amazing!

Impressed with Naked Paper! My sister bought me a competitor’s product which made me find out about the world of loo roll & how there are companies out there who are taking more care and investing in a better planet.

I didn’t really like the competitor’s product, they come individually wrapped which is a waste of materials and wasn’t very soft.

I found Naked Paper and I’ve been so impressed. The price is on par, they’re unbleached and don’t come individually wrapped. The delivery is excellent, fast next day service with DPD currently.

Really commend & recommend this company. I have just bought some of their kitchen roll I was so impressed so will update my review in future.

9 juin 2026
Avis spontané
Noté 5 sur 5 étoiles

I am so pleased with my experience with…

I am so pleased with my experience with this company. I was a little sceptical about their product when I decided to try it, but that proved to be unwarranted. Their product is great, cost-effective, and I won’t use anything else going forward. What they say about their subscription and product is exactly what you get: a great service and a great product.

9 juin 2026
Avis spontané
Noté 5 sur 5 étoiles

I have been using Naked Paper for two…

I have been using Naked Paper for two years now. I wouldn't use anything else. I am happy the rolls are not bleached but the main reason I chose this brand is that we are carelessly chopping down such huge number of trees.

2 juin 2026
Avis spontané
Noté 1 sur 5 étoiles

Do not buy this toilet paper

Do not buy this toilet paper - not sustainable in anyways blocked my toilet multiple times in my rental my plumber warned against us using it as he’s seen it many times -

If it doesn’t break down the same it’s not sustainable- if you have to use multiple flushes to get it to break down, uses water not sustainable

Am I going to get compensated for the amount I spent on plumbers because of this ?

29 mai 2026
Avis spontané
Logo de Naked Paper

Réponse de Naked Paper

Really sorry to hear you've had this trouble with an order. Our paper is designed and tested to make sure it breaks down as you'd expect but plumbing can vary so if it's not working well for you we do have a refund guarantee if you contact the support team at: hello@nakedpaper.com

Noté 3 sur 5 étoiles

I prefer the previous style paper…

I prefer the previous style paper toilet honestly. The last batch looked much authentic,the colour of the paper looked natural,the name of the company was written inside the roll ,very nice.The new upgraded version is very bright in colour like bleached.. I don’t know I don’t like it,I don’t think I’ll buy again sorry..this is just my opinion.

27 mai 2026
Avis spontané
Logo de Naked Paper

Réponse de Naked Paper

Thank you for letting us know about this. Really sorry if your latest order isn't working as well. We haven't made any major changes to the rolls recently so please do contact the support team at: hello@nakedpaper.com and they'll be able to investigate this for you if you're noticing a difference. To confirm though we don't bleach or colour correct our rolls so you will see some variation between batches based on the raw materials.

Noté 5 sur 5 étoiles

Excellent product

Excellent product - like the way we're informed re developments of the loo rolls. Good to have a delivery whenever we want & can change the dates really easily.
Have been using for quite a few years now & really happy with it.

26 mai 2026
Avis spontané
Noté 5 sur 5 étoiles

Several months of good experience

I've been buying their bamboo toilet paper for several months. It's soft, strong and costs less than the mid-level rolls I was buying at the supermarket, partly because you end up using less.

23 mai 2026
Avis spontané
Noté 3 sur 5 étoiles

Not 'improved '.

I've been using the bamboo toilet roll for some time now but the new improved version, although softer, is not as strong. I think I will have to try out some other brands.

9 mai 2026
Avis spontané
Noté 5 sur 5 étoiles

Continually innovating

I've been getting toilet paper from Naked Paper since their former incarnation as Naked Sprout, and I'm continually impressed with how they are innovating to produce the most environmentally friendly products possible, with no plastic packaging, and with swift free delivery.
The quality of the unbleached bamboo paper is great, and there's certainly no compromise on softness to have a greener loo roll.
So, the days of having to take the car out to the supermarket to get over-packaged toilet rolls that are damaging to the environment are now well behind me.

19 mai 2026
Avis spontané
Noté 5 sur 5 étoiles

Naked paper - A sustainable alternative!

Naked paper are a small completely environmentally friendly company who have a good ethical code. Toilet roll and kitchen roll are an everyday essential and for that reason it was important that I found a company who were supporting the planet not adding to its burden in providing these products. I am very happy with the products from Naked paper the quality is excellent. I use the recycled products and I love their natural look and the strong quality. I have introduced friends to the products and I like that you are not tied in to a regular monthly order. I live alone and only need to order every 3 months which is great.I would 100% recommend this company. I enjoy their email updates too as they share their business story and values making me, as a customer, feel invested in their product and journey and glad to be supporting them with my purchases. Well done Naked Paper!

19 mai 2026
Avis spontané
Noté 5 sur 5 étoiles

Good quality

Good quality, eco friendly paper. Not so thick that it will cause blockages. Not the softest, but they’re upgrading the product with water lamination technology with the intention of making it softer.

19 mai 2026
Avis spontané
Noté 5 sur 5 étoiles

Happy with products

The stats for unbleached bamboo products speak for themselves - why use so much unnecessary energy, water and harsh chemicals on something we immediately flush down the loo or put in the bin. I have used the toilet roll, tissues and kitchen roll. Took a few weeks for the family brains to get used to the non-whiteness, and the paying by subscription is a change of habit, but I'm very happy with the products and it's easy to skip or change dates. Not a 'cheap' option, but overall supporting a company with such a sustainable approach is worthwhile.

16 mai 2026
Avis spontané
Noté 5 sur 5 étoiles

The toilet paper is adequately soft and

The toilet paper is adequately soft but most importantly for me it isn't bleached or dyed. It is a brown colour and works well. Delivery is speedy or arranged well in advance by subscription. I'm very happy with it and have been a subscriber for about 3 years

15 mai 2026
Avis spontané
Noté 5 sur 5 étoiles

Constantly rate this company

Constantly rate this company; the paper products are great, the ethics and manufacturing behind it even better. They can vouch for every green claim and are always evolving to improve the products and eco credentials.
I've had a subscription for several years, having been with another (good) eco co. before but wouldn't change back for anything. I now find white loo paper a slightly odd idea, why would you?
Now I just want them to produce couch roll for clinics. I'm having to buy from another brand Tom and Leila!

14 mai 2026
Avis spontané
Noté 3 sur 5 étoiles

I find the service good but the toilet…Quality of toilet paper

I find the service good but the toilet paper a bit thin, disintegrating easily. Having read your email about creping, I'm hoping that this will improve.

14 mai 2026
Avis spontané
Logo de Naked Paper

Réponse de Naked Paper

Thanks for your review but sorry to hear the paper isn't a perfect fit for your home yet! We are always working to improve and adjust our range so hopefully you'll continue to see those improve in future orders

Noté 5 sur 5 étoiles

Naked paper keeps on GIVING

Naked paper just keep giving and giving. Their toilet paper works. It is nice on the bum for adults and children. They also keep me totally informed about new processes. I never would have believed that making toilet paper was so complicated! Now I learn it is has to be creped! Thanks team you are awesome. Keep up the fantastic work. We appreciate it.

14 mai 2026
Avis spontané

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