Nanny Lane Avis 145

TrustScore 4.5 sur 5

4,3

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 4 sur 5 étoiles

text and email reminders are pretty helpful if that is your cup of tea. pretty user friendly, i do wish there was an app so all the notifications could be in one place.

Noté 5 sur 5 étoiles

I entered my profile and my requests on NannyLane very quickly. The questions are simple and our answers can be detailed, which allows NannyLane to send us the right offer. In less than a week, I foun... Voir plus

Noté 4 sur 5 étoiles

Was connected with great families. However, pricing model is deceptive. For example, I am working with a great family however they had a certain dollar amount listed and as a Nanny, they made me put o... Voir plus

Noté 5 sur 5 étoiles

I had a very good experience with this app. I met a family in this app that I currently work for and I am very happy and grateful. I would not hesitate to use the service again.


Coordonnées de contact

4,3

Excellent

TrustScore 4.5 sur 5

145 avis

5 étoiles
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N'a pas répondu aux avis négatifs

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Noté 1 sur 5 étoiles

I want to ask nanny Lane since you guys…

I want to ask nanny Lane since you guys had a software update in the month of March 2025 as a nanny. My account doesn’t show that it’s active. How do I know if my account is active when I used to go into the settings and look at my profile I could see I was active now, active an hour ago so forth and so on now it doesn’t say anything. How do I know if the jobs I’m applying for people could actually see my messages that is my main concern could somebody from Nanny Lane please respond to this question ASAP

9 avril 2025
Avis spontané
Noté 4 sur 5 étoiles

I just signed up today

I just signed up today. I have a few other sites I use. But there's no dates on any of the jobs so who knows if it's new or old. And I had a very strange interaction with someone then blocked them from my phone. So hoping the other jobs I applied for are ok.

25 mars 2025
Avis spontané
Noté 5 sur 5 étoiles

Only real free portal to find a nanny

It is the only website that is really free to find a nanny/ babysitter. There are a lot of good candidates. The website is easy to use and has all the necessary features. There are optional paid services, for example they can help you with the contract. Highly recommended.

10 mars 2025
Noté 5 sur 5 étoiles

Worked SO well! First timer. Loved it!!

I loved getting an email from you each day with listings. I loved that families saw me there and reached out to me, even if I hadn’t seen them yet. The messaging between me and families was simple and worked well. Thanks so much for helping me match up with my new family!

15 mars 2025
Noté 5 sur 5 étoiles

What I especially like about Nanny Lane…

What I especially like about Nanny Lane is how they protect those looking for Nannys and also protect the Nanny looking for suitable positions. That feature has not been apparent to me with other organizations/groups looking to find matches between nannies and families.

The other impressive feature of Nanny Lane is the sheer number of potential jobs & nannies.

Thank you, Nanny Lane.
Claire

17 mars 2025
Noté 5 sur 5 étoiles

We found a summer nanny

We found a summer nanny on nanny lane and we are very happy with our experience. We interviewed a couple candidates and found one that fit with our family great!

10 mars 2025
Noté 5 sur 5 étoiles

Superior Nanny Candidates

I was amazed at how user friendly the website was. Amazing candidates. I will tell everyone I know about how wonderful Nannylane is.

14 mars 2025
Noté 1 sur 5 étoiles

Stay away from this place

Stay away from this place. The company is completely skewed towards the employer of the nanny and there is literally no information or support for the nanny at all. The telephone numbers listed for customer service are non-existent. I worked as a nanny for two weeks - for 110 hours - and the "client" listed on nanny lane website decided that they didn't want to pay me for my services. I am out over $3,100 and feel betrayed by both the family who hired me AND nanny lane. They are a SCAM. Don't engage with this group.

27 février 2025
Avis spontané
Logo de Nanny Lane

Réponse de Nanny Lane

We’re sorry you had this experience—it’s incredibly frustrating and unfair. While Nanny Lane helps connect families and nannies, we don’t handle payments unless our payroll service is used.

We encourage you to report the family on our platform so we can review their account. To help protect yourself in the future, we recommend using a contract and a payroll service for secure payments. You may also want to check with your state’s labor department, as they often have ways to report unpaid wages.

If you need any further support, please reach out to us here: https://nannylanehelp.zendesk.com/hc/en-us/requests/new

Noté 4 sur 5 étoiles

Great but Pricing Model Could Be Better

Overall it was great, but pricing model unclear. On the family end we're asked a "budget" which comes off as max $ affordable. But when a nanny views our profile it skips the word "budget", making it seem like that's automatically the pay. If my absolute max budget was $20 and a nanny lists herself at $16, I want to pay the $16 to save money or at least less than $20. I had multiple interviews with that confusion.

31 janvier 2025
Logo de Nanny Lane

Réponse de Nanny Lane

Thanks for your feedback! I can see how the confusion around budget vs. salary expectations can make the hiring process frustrating. We're looking into how we can clarify this to better align families and nannies upfront.

Noté 5 sur 5 étoiles

Great app to find a job

It was a great tool to find a job… the app helps you to see the different qualities and duties the families are looking for and you know what to expect… the chat works perfectly and you are able to communicate with the families and ask questions and viceversa until you find the right one for you.

5 février 2025

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