Nanny Lane Avis 145

TrustScore 4.5 sur 5

4,3

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 4 sur 5 étoiles

text and email reminders are pretty helpful if that is your cup of tea. pretty user friendly, i do wish there was an app so all the notifications could be in one place.

Noté 5 sur 5 étoiles

I entered my profile and my requests on NannyLane very quickly. The questions are simple and our answers can be detailed, which allows NannyLane to send us the right offer. In less than a week, I foun... Voir plus

Noté 4 sur 5 étoiles

Was connected with great families. However, pricing model is deceptive. For example, I am working with a great family however they had a certain dollar amount listed and as a Nanny, they made me put o... Voir plus

Noté 5 sur 5 étoiles

I had a very good experience with this app. I met a family in this app that I currently work for and I am very happy and grateful. I would not hesitate to use the service again.


Coordonnées de contact

4,3

Excellent

TrustScore 4.5 sur 5

145 avis

5 étoiles
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N'a pas répondu aux avis négatifs

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Noté 5 sur 5 étoiles

Jazmyn is great!

Jazmyn is great! Our kids love her and she has been the best thing that has happened for our family!

9 septembre 2024
Noté 5 sur 5 étoiles

We found our perfect nanny!

Tried several other sites before nanny Lane and was not successful in hiring anyone. Nanny Lane provided a great variety of nannies and we were able to find the perfect fit for our family! Thank you!

5 septembre 2024
Noté 1 sur 5 étoiles

Nanny ghosted My husband and I

My husband and I both work, and tried going through Nanny Lane to find a nanny for our 7 month old daughter. We found someone, met with her and we agreed on a start date. A couple weeks prior to the start date, I tried reaching out to this woman to see if she had any questions before starting. I texted her, no response. 3 days before I tried texting her again and my text messages came back as "failed" multiple times, so I tried calling. She didn't answer, so I left a voicemail. I didn't hear back, so I tried calling her again the next day. The same thing. So I went onto Nanny Lane and messaged her. She finally responded to me less than 48 hours before the start date telling me she relocated to another city due to a housing issue. I understand life happens, but it would have been nice to be given a heads up instead of her ghosting me, resulting in my husband and I needing to scramble last minute to find someone else. We thankfully were able to find someone else through another platform, but I want to let you know as we don't want another family to be faced with the same type of situation.

10 juillet 2024
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Réponse de Nanny Lane

Thanks for sharing your feedback, Em. I'm so sorry to hear about your experience. I know how difficult and stressful situations like this can be.

If you haven't already, please report the nanny to our team by following these instructions: https://nannylanehelp.zendesk.com/hc/en-us/articles/8335811164571-How-do-I-report-a-profile

I hope your new nanny has been a perfect fit for your family!

Noté 1 sur 5 étoiles

Payroll services are horrible…

The website itself isn’t bad but once you get a job the payroll service is horrible! I had to wait 5 weeks to get paid. And even then it was under the table because they kept giving excuses for why I hadn’t been paid yet. The lady I nanny for dropped this payroll service and reported them to the IRS.

25 août 2024
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Réponse de Nanny Lane

Thank you for sharing your feedback, Savannah. I know these situations can be challenging and how important it is to be paid accurately, legally, and on time. I took a look at your account to better understand the situation. Unfortunately, we are unable to provide payroll services until the employer provides all the necessary information. We'd love to discuss this with you further. If you are interested, please respond to the email we've sent you. I look forward to hearing from you.

Noté 5 sur 5 étoiles

Nannylane made it possible for me to…

Nannylane made it possible for me to continue my career as a software engineer. We have found a wonderful nanny who my son loves! Thank you so much for this site. We can't afford to pay someone a enough for part-time if we had to pay them through the website. We are so grateful to you all at Nannylane

23 août 2024
Noté 5 sur 5 étoiles

Very professional

Very professional! I love the experience on nanny lane! Lots of available jobs and very nice families that contact you. You should definitely give nanny lane a try if your looking for a job or a nanny.

14 août 2024
Noté 3 sur 5 étoiles

It is ok. Recommend a private background check.

There is too little information about the nanny. Their profiles are so vague and it almost looks like they are hiding behind their profile. Needs to feel more like a real person to feel secure. I asked someone for a working interview, and she did come and was pleasant. I used nannylane for background check, little did I know, after paying $45, all I know is she passed. I don't get the report, no nanny information, no nothing! I asked the nanny for it and she got all weird. How do I know who's information she put in? She said nannylane sent an email saying she passed. Can nannylane guarantee it is her information? A waste of money. I didn't want to press the nanny to sour the relationship. Only thing nice about nannylane is it is mostly free.

2 août 2024
Noté 5 sur 5 étoiles

New Family …

When I had a problem I contacted Nanny Lane and within 5 days the matter was cleared up, and I got a follow up email asking if there were anything else I needed! When I found my family, Nanny Lane hide my profile I appreciate these justers.

2 août 2024
Noté 5 sur 5 étoiles

Easy and effective nanny finding site

The platform is easy to navigate and thoughtfully designed. Creating an account was quick and easy with helpful prompts. I like that I didn't have to pay for an upgraded version to have a good experience and find a nanny. It was easy to get in touch with candidates and arrange interviews. I like that I can hide or show my profile depending on my needs. The best nanny finding site I've used so far.

8 juillet 2024
Noté 5 sur 5 étoiles

Love! 💕

I'm so grateful to Nanny Lane! I found a dream family to work for 🤍 Thank you for existing, and making the process easy!

19 juillet 2024

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