Was made to feel very at ease and the car sales team was very knowledgeable. There was no pressure buying they left us to make decisions and was available to answer any questions. Would recommend to a... Voir plus
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Was made to feel very at ease and the car sales team was very knowledgeable. There was no pressure buying they left us to make decisions and was available to answer any questions. Would recommend to a... Voir plus
L'entreprise a répondu
Chris took us on the test drive and explained every thing patiently. Gwyn made the ordering process easy and when the car was available for collection, the handover was good. The only negative was wh... Voir plus
L'entreprise a répondu
I knew what I wanted before I came to the showroom, so that made it easier for all! The Salesperson, Gwyn Evans, took me through the options, what would be included in the cost etc. All done with... Voir plus
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Service was great no negatives Staff all seem to be friendly. Gwyn dealt with us and was provisional informative and friendly only picked our car up on the 28th April , although this is are second... Voir plus
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Écrit par l'entreprise
Maendy Way, NP44 5LF, Cwmbran, Pontnewydd, Royaume-Uni
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A répondu à 93 % de ses avis négatifs
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Amazing service great customer service I would definitely recommend

Réponse de Nathaniel Car Sales - Cwmbran
Direct with the facts. Showed me my options. Offered a test drive. Gave me the option for 3 years service cover. And it comes with 7 year warranty! Surprised me with the quick turnaround and I was off out the door with a new car. Fantastic.

Réponse de Nathaniel Car Sales - Cwmbran
Martin Watch the sales man was very helpful and friendly from the moment we first arrived at the showroom to the day we picked up the new car. Martin kept in contact updating me on the progress of the handover process. On the Day of the handover Martin was at the door to greet me and talked me through the handover process and gave me a demonstration of the instrument panel ect. He also directed me to the my MG website for Extra help. I will definitely recommend Cwmbran MG to friends and family and work colleagues

Réponse de Nathaniel Car Sales - Cwmbran
Excellent serive from start to finish, The sales person Shaun was very informative and patient with us, thank you Shaun

Réponse de Nathaniel Car Sales - Cwmbran
I would give zero stars if possible, my son took his car to the dealership in Cwmbran for its MOT, unfortunately it failed due to a warranty brake fault. My son was left stranded 15miles from home, unable to get home to pick up his daughter from nursery and unable to get to work the next day. No assistance from the dealership, luckily my wife was able to stop her work and pick him up and I loaned him my car. Due to no car I then had to walk to 2miles through the freezing snow to work and home. No apology from the service, no response from their WhatsApp but plenty of excuses.
Take my advice and go elsewhere, nothing but unhelpful.

Réponse de Nathaniel Car Sales - Cwmbran
From initial visit right through to purchasing and picking car up everyone was helpful and attentive. Would highly recommend Nathaniel to anyone looking for their next car.

Réponse de Nathaniel Car Sales - Cwmbran
Rob was so helpful in every part of the process keeping me updated on every promise he made and kept.
The handover was seamless and informative. Even the breakdown the following day was handled with such professionalism by Reece. Great experience all round.

Réponse de Nathaniel Car Sales - Cwmbran

Réponse de Nathaniel Car Sales - Cwmbran
From start to finish brilliant help. Answered every question asked with no hesitation.
Would highly recommend.

Réponse de Nathaniel Car Sales - Cwmbran
Your sales advisor, Shaun was friendly helpful and informative. He never applied any 'sales' pressure but was respectful and polite

Réponse de Nathaniel Car Sales - Cwmbran
Very efficient vehicle hand over process on Motability. Staff helpful and made great effort to include my daughter. Thank you.

Réponse de Nathaniel Car Sales - Cwmbran
Very helpful n faultless on all paperwork that was done for us

Réponse de Nathaniel Car Sales - Cwmbran
Superb salesmanship. Excellent customer service. Happily welcomed and not rushed. Patient with all my questions. I felt appreciated and well looked after.

Réponse de Nathaniel Car Sales - Cwmbran
Staff great, really polite and professional went through functions of car. Love the car stunning and fantastic to drive. Would highly reccomend
My local is Cwmbran We are moving but as service so good will continue to return

Réponse de Nathaniel Car Sales - Cwmbran
I think that with the step from a fuel car to hybrid should have involved a more intense handover in how to use all the new aspects of the car

Réponse de Nathaniel Car Sales - Cwmbran
The experience of buying a new car from Nathaniel was extremely easy. There was a very relaxed atmosphere and no pressure by the sales team.

Réponse de Nathaniel Car Sales - Cwmbran
Martin was great from the moment we enquired right through to purchasing

Réponse de Nathaniel Car Sales - Cwmbran

Réponse de Nathaniel Car Sales - Cwmbran
Sale people are great easy to talk to and keep you in touch though the buying of the car

Réponse de Nathaniel Car Sales - Cwmbran
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