Salesmanager Phil and the information that he provided the patient that he displayed in answering my many questions along with his product knowledge was the main reason I switched from Square to Natio... Voir plus
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Lisez les avis des autres
They were wonderful, extremely friendly and helpful! Unfortunately, the Swipesimple app I'm supposed to use won't work. I tried half a dozen times and feel like I wasted their time since the app won'... Voir plus
Vinicio Paradis was very thorough and emailed all the rates to me in advance of signing up. Already used it, and it was SIMPLE Tap To Pay on my iPhone! The level of customer service unmatched, and I'v... Voir plus
Support person was very helpful and made this setup super easy! I wish all customer support people were this easy to work with. I will HIGHLY recommend this team!!
À propos de l'entreprise
Informations provenant de diverses sources externes
National Bankcard is a leading provider in credit and debit card-based payment processing solutions to customers across the country. We pride ourselves on having the lowest processing rates backed by our award-winning customer service. No matter what type of business, our focus is to be your processor-of-choice.
Écrit par l'entreprise
Coordonnées de contact
538 Broadhollow Rd. Suite 213, 11747, Melville, Etats-Unis
- 1.800.991.2291
- info@Nationalbankcard.com
- nationalbankcard.com
4,8
Excellent
10 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
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Great customer service
10 septembre 2026
I love the fact that they are really…
I love the fact that they are really easy to work with And will help you through whatever questions you have. My account was set up super fast Thank you guys.
10 septembre 2026
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Probably the worst payment processor…
Probably the worst payment processor you could ask for. We processed north of $8,000 of transactions in a span of 10 days or so. We have 0 chargebacks, proof of every transaction and they decided to arbitrarily cancel the account and hold our funds for a full 180 days with no explanation why. They continuously broke their promises on when they would respond to our concerns. We have now taken legal actions against PaySafe and National Bankcard
Edit:
The problem was not the closure, it was holding funds for 180 days. As I highlighted before, there were never any chargebacks on this account.
Merchant ID: 4223699286329504
12 juillet 2026
Avis spontané
Réponse de National Bankcard Inc.
We’re sorry to hear about your experience. The account was closed due to a risk-related issue identified during the review.
Customer service and resolved my issue.
9 septembre 2026
They were informative and took the time…
They were informative and took the time to understand my business.
1 septembre 2026
They answered any questions I had and…
They answered any questions I had and were very helpful
9 septembre 2026
Very professional and fast caring staff…
Very professional and fast caring staff i will tell others about how smoothly everything went.
8 septembre 2026
I had a great experience with the…
I had a great experience with the representatives who helped me set up my National Bankcard account and POS system. They were professional, patient, and helpful throughout the entire process. They took the time to explain everything clearly, answered my questions, and made sure I understood how my new system works. The setup process was smooth and easy, and I really appreciated the customer service I received. I’m looking forward to using my new POS system for my business!
8 septembre 2026
Very Bad Experience
Very Bad Experience. Even after I canceled my merchant account. National Bank is still charging me monthly charges of $39.00 without my consent.
7 juillet 2026
Extremely helpful and to the point
1 septembre 2026
I had a problem logging in and getting…
I had a problem logging in and getting an activation code to create an account and I called and they directly gave me the tier 2 tech-support as the tier one lady that’s the one that answers the phone first didn’t know what to do, but tier to handle it with great speed the whole problem lasted 30 minutes no big deal
3 septembre 2026
Good customer service
28 août 2026
Very helpful & knowledgeable on product…
Very helpful & knowledgeable on product & services. It appears the sales & customer support is on top of things. Although still waiting on my device, so far so good with the overall experience ~
27 août 2026
Last night was the first time using the…
Last night was the first time using the pay and tap feature. It worked so smoothly! No issues. I feel confident going forward with the process and being able to accept all payment options is a real plus
28 août 2026
Great experience highly recommend
Customer service is A1. Transparent with pricing and prompt service.
11 août 2026
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