I purchased from National lighting some drive lights and after a time two of the lights were becoming damp and very dirty inside the lamp, after stripping the lights I realised there was no rubber... Voir plus
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Lisez les avis des autres
I wrote in to support for help in replacing a broken shade, the member of staff that helped me, Sonia, was very polite, helpful, and responded quickly.
Great price, delivered quickly, well packaged, great quality. Love our lamps and ceiling light. Emailed regarding wattage for lamp bulbs we had purchased purchased elsewhere as flickering - quick... Voir plus
What a brilliant find. Have been looking everywhere for some nice matching wall & pendant light. I had found this at Dunelm, but they messed up my order….luckily for me. National Lighting supplier the... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
For all your lighting needs. Shop with us online or at your local trade counter. - The lighting destination for the trade since 1993 - Free next day delivery on online standard product orders over £50 - Same day Click & Collect from any of our nationwide trade counters
Coordonnées de contact
Unit 8, Grand Union Trading Estate, Abbey Road, Park Royal, NW10 7UL, London, Royaume-Uni
- 020 8963 7070
- helpdesk@nationallighting.co.uk
- nationallighting.co.uk
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Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 75 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
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Louise was super helpful with a missing…
Louise was super helpful with a missing part - totally professional, courteous and caring - and went out of her way to give me a good experience. Highly recommended!
Superb to do business with
This company gives truly excellent service. I ordered the wrong type of lights, entirely my mistake. I discovered my error a couple of weeks later, called and a return and refund was agreed without hesitation. The speed of delivery from National Lighting is exceptional. Have no doubts that this is place to go for lighting
Honestly the best customer service l…
Honestly the best customer service l have experienced in a long time. Sonia could not have been more helpful in supporting me getting a replacement light shade. Great product, great service. Will use again.
Excellent customer service
I bought an outdoor light almost a year ago and it has recently failed. I got in touch with National Lighting and they replied very promptly, offering to send a replacement and providing me with a manual in case it was fixable. I asked for a replacement and it was sent out that day. Very impressed with customer service. Thank you.
I agree - exceptional customer service
I agree - exceptional customer service from this company which was very much appreciated.
E mails answered really promptly and very clear directions given about how to make a return (there was nothing wrong with the product - it just didn't look right in the room). Very prompt refund.
Wow, amazing service
Wow! Amazing service! I ordered a decking kit from them in 2021, but one of the lamps failed this week. I emailed the help desk, and a new lamp was delivered free of charge within a few days! Now that is great service, which is few and far between these days. We are working on a new DIY project, and we will be buying the lighting from National Lighting without a doubt!
Exceptional customer service
Exceptional customer service - had bought a light and unfortunately had broken some glass rods - emailed national lighting and they were so helpful finding me replacements
Excellent communication for Sonia - thank you ! Will not hesitate to buy more lights from them
Thank you all
Excellent Company
Excellent Company
They were very helpful before I made a purchase and extremely helpful afterwards. I highly recommend this company.
Many many thanks to Julia and her manager.
Well what can I say the quality was…
Well what can I say the quality was excellent and I'm a single woman in my late 50s and I found the assembly so easy the lamp in really nice well worth the money
great customer service
great customer service. I had to cancel my order due to unforseen circumstances and they made the returns process very simple. Many thanks
Ordered tracks and several led lights
Ordered tracks and several led lights. Had slight problems with some lights but this was sorted by customer service very quickly and positive. I always think problems happen but it’s about how they dealt with that makes a company. Communication was quick and excellent so would use again and recommend this company. Great service and good prices,
Fantastic …
Quality company… lights ordered the night before and the next morning they were delivered. Can’t fault them, excellent service, excellent quality and very competitive prices. Ace company
Great Reliable products
Great Reliable products.
Easy installation, good quality.
Excellent customer service.
Ordered 18 items and no issues!
Excellent customer service
Louise from Customer Service team was really helpful to return my items as the product did not fit into my ceiling.
Product was great, its shame though I had to return it but will definitely keep shopping here given the high standard of customer service.
Dealt with National lighting…how…
Dealt with National lighting…how refreshing to deal with a company who does their best in customer services.
Quick to deliver..quick to communicate ..polite courteous in every way.
National lighting gets a 10/10 from us 👍😀
Fantastic Customer Service
Fantastic Customer Service. Rapid response. Replacement of faulty item efficiently and quickly. No quibbles. Good communication.
Prompt delivery and good customer service
The item I ordered arrived promptly. It was not suitable. Customer service were easy to contact, personable and helpful. I was about to go on holiday, so the return was delayed. They facilitated the return without any fuss.
Fast response to the customer
I would like to thank Jennifer for your help. Although the light bulb which I bought is not working within two months, she helped me to do refund as soon as possible. Very efficiency and fast response to the customer.
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