National Lighting Avis 

459
•
TrustScore 4.5 sur 5

4,7

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

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Lisez les avis des autres

Noté 5 sur 5 étoiles

I purchased from National lighting some drive lights and after a time two of the lights were becoming damp and very dirty inside the lamp, after stripping the lights I realised there was no rubber... Voir plus

Noté 5 sur 5 étoiles

I wrote in to support for help in replacing a broken shade, the member of staff that helped me, Sonia, was very polite, helpful, and responded quickly.

Noté 5 sur 5 étoiles

Great price, delivered quickly, well packaged, great quality. Love our lamps and ceiling light. Emailed regarding wattage for lamp bulbs we had purchased purchased elsewhere as flickering - quick... Voir plus

Noté 5 sur 5 étoiles

What a brilliant find. Have been looking everywhere for some nice matching wall & pendant light. I had found this at Dunelm, but they messed up my order….luckily for me. National Lighting supplier the... Voir plus

À propos de l'entreprise

  1. Magasin de luminaires
  2. aussi dans
  3. Fabricant
  4. Fournisseur d'ampoules
  5. Magasin de matériel électrique

Écrit par l'entreprise

For all your lighting needs. Shop with us online or at your local trade counter. - The lighting destination for the trade since 1993 - Free next day delivery on online standard product orders over £50 - Same day Click & Collect from any of our nationwide trade counters


Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

459 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 75 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,7

Tous les avis

(459)

58 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Superb to do business with

This company gives truly excellent service. I ordered the wrong type of lights, entirely my mistake. I discovered my error a couple of weeks later, called and a return and refund was agreed without hesitation. The speed of delivery from National Lighting is exceptional. Have no doubts that this is place to go for lighting

31 mars 2025
Avis spontané
Noté 5 sur 5 étoiles

Honestly the best customer service l…

Honestly the best customer service l have experienced in a long time. Sonia could not have been more helpful in supporting me getting a replacement light shade. Great product, great service. Will use again.

17 mars 2025
Avis spontané
Noté 5 sur 5 étoiles

Excellent customer service

I bought an outdoor light almost a year ago and it has recently failed. I got in touch with National Lighting and they replied very promptly, offering to send a replacement and providing me with a manual in case it was fixable. I asked for a replacement and it was sent out that day. Very impressed with customer service. Thank you.

14 mars 2025
Avis spontané
Noté 5 sur 5 étoiles

I agree - exceptional customer service

I agree - exceptional customer service from this company which was very much appreciated.
E mails answered really promptly and very clear directions given about how to make a return (there was nothing wrong with the product - it just didn't look right in the room). Very prompt refund.

10 mars 2025
Avis spontané
Noté 5 sur 5 étoiles

Wow, amazing service

Wow! Amazing service! I ordered a decking kit from them in 2021, but one of the lamps failed this week. I emailed the help desk, and a new lamp was delivered free of charge within a few days! Now that is great service, which is few and far between these days. We are working on a new DIY project, and we will be buying the lighting from National Lighting without a doubt!

12 mars 2025
Avis spontané
Noté 5 sur 5 étoiles

Exceptional customer service

Exceptional customer service - had bought a light and unfortunately had broken some glass rods - emailed national lighting and they were so helpful finding me replacements
Excellent communication for Sonia - thank you ! Will not hesitate to buy more lights from them
Thank you all

3 mars 2025
Avis spontané
Noté 5 sur 5 étoiles

Excellent Company

Excellent Company
They were very helpful before I made a purchase and extremely helpful afterwards. I highly recommend this company.
Many many thanks to Julia and her manager.

25 février 2025
Avis spontané
Noté 5 sur 5 étoiles

great customer service

great customer service. I had to cancel my order due to unforseen circumstances and they made the returns process very simple. Many thanks

6 février 2025
Avis spontané
Noté 5 sur 5 étoiles

Ordered tracks and several led lights

Ordered tracks and several led lights. Had slight problems with some lights but this was sorted by customer service very quickly and positive. I always think problems happen but it’s about how they dealt with that makes a company. Communication was quick and excellent so would use again and recommend this company. Great service and good prices,

20 janvier 2025
Avis spontané
Noté 5 sur 5 étoiles

Fantastic …

Quality company… lights ordered the night before and the next morning they were delivered. Can’t fault them, excellent service, excellent quality and very competitive prices. Ace company

9 janvier 2025
Avis spontané
Noté 5 sur 5 étoiles

Great Reliable products

Great Reliable products.
Easy installation, good quality.
Excellent customer service.
Ordered 18 items and no issues!

6 décembre 2024
Avis spontané
Noté 5 sur 5 étoiles

Excellent customer service

Louise from Customer Service team was really helpful to return my items as the product did not fit into my ceiling.
Product was great, its shame though I had to return it but will definitely keep shopping here given the high standard of customer service.

3 décembre 2024
Avis spontané
Noté 5 sur 5 étoiles

Dealt with National lighting…how…

Dealt with National lighting…how refreshing to deal with a company who does their best in customer services.
Quick to deliver..quick to communicate ..polite courteous in every way.
National lighting gets a 10/10 from us 👍😀

30 octobre 2024
Avis spontané
Noté 5 sur 5 étoiles

Prompt delivery and good customer service

The item I ordered arrived promptly. It was not suitable. Customer service were easy to contact, personable and helpful. I was about to go on holiday, so the return was delayed. They facilitated the return without any fuss.

16 septembre 2024
Avis spontané
Noté 5 sur 5 étoiles

Fast response to the customer

I would like to thank Jennifer for your help. Although the light bulb which I bought is not working within two months, she helped me to do refund as soon as possible. Very efficiency and fast response to the customer.

31 octobre 2024
Avis spontané

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