I purchased from National lighting some drive lights and after a time two of the lights were becoming damp and very dirty inside the lamp, after stripping the lights I realised there was no rubber... Voir plus
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Lisez les avis des autres
I wrote in to support for help in replacing a broken shade, the member of staff that helped me, Sonia, was very polite, helpful, and responded quickly.
Great price, delivered quickly, well packaged, great quality. Love our lamps and ceiling light. Emailed regarding wattage for lamp bulbs we had purchased purchased elsewhere as flickering - quick... Voir plus
What a brilliant find. Have been looking everywhere for some nice matching wall & pendant light. I had found this at Dunelm, but they messed up my order….luckily for me. National Lighting supplier the... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
For all your lighting needs. Shop with us online or at your local trade counter. - The lighting destination for the trade since 1993 - Free next day delivery on online standard product orders over £50 - Same day Click & Collect from any of our nationwide trade counters
Coordonnées de contact
Unit 8, Grand Union Trading Estate, Abbey Road, Park Royal, NW10 7UL, London, Royaume-Uni
- 020 8963 7070
- helpdesk@nationallighting.co.uk
- nationallighting.co.uk
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 75 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
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Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Great service
Great service. No mess, or fuss using them and next day delivery. Also more reasonably priced than others.
Quick delivery
Quick delivery, unfortunately the lights we ordered were not suitable for our needs, emailed Hafsa at customer services, lights returned, refund offered and we were notified of the refund quickly. Would not hesitate to use this company again. Very professional, polite, responsive and quick service.
Purchased led bulbs
Purchased led bulbs, poor quality all burnt out within a month contacted customer service who replied and am still
Waiting to hear a resolution from them
Go above and beyond
Go above and beyond
Louise from customer service was kind, considerate and quick to sort out my mishap with the courier company. What a credit to your team, thank you Louise.
The light was received and it was stunning looks amazing up! Had so many compliments, my mother in law now wants to place an order and I will be ordering another for another room in the house.
Thank you again, in future I will come here to look as there is so much variety and quality is amazing!
We are a busy facilities support company.
I placed an order, recieved emails at every point of sale and dispatch.
The products arrived on time and well packaged.
Superb customer service.
Very impressive customer service from…
Very impressive customer service from Hafsa. Emailed them about a broken light pull cord on a wall light. The following day they replied to say that they had sent a replacement. Couldn't fault their service. Thank you 🙏
The best hassle free customer service…
The best hassle free customer service experience i have ever had following faulty item replacement !
Highly recommend ⭐️⭐️⭐️⭐️⭐️
Excellent customer service
Excellent customer service. I like the product I purchased and when I had an issue with it they resolved it over and above expectations in a timely manner. Very pleased.
The BEST customer service!
Always a pleasure to deal with this company. Hafsa was very helpful and item turned up in less than 24 hours FANTASTIC 😊🙏🏻
Great range of lighting competitively…
Great range of lighting competitively priced. Minor problem with some bulbs but this was rectified promptly. Would recommend without hesitation.
Hafsa was amazing
Hafsa was amazing. She dealt with my issue in a matter of minutes. Everything was sorted in no time at all. I was very happy. It’s rare to get real customer service these days, however Hafsa is living proof that true values still actually exist. Go on girl!
I wanted to express my sincere…
I wanted to express my sincere appreciation for the exceptional service I received from your company. I placed an order at 11 AM for next-day delivery, and I was pleasantly surprised to find my order at my door the very next day at 8 AM, with no extra charge involved.
It’s clear that National Lighting truly cares for its customers, going above and beyond to ensure that everything is delivered in perfect condition and on time. This level of service is commendable and has made my experience a great one.
Thank you for your commitment to excellence; I will certainly recommend National Lighting to others!
Great range and great service
I'd spent ages looking for the right lampshade to match the decor, and National Lighting was the only place that had what I needed - it's a really good range. When an item was damaged in transit they replaced it without question and their customer service was attentive and helpful.
Great service
Ordered LED's and they were delivered the next day, great service, thanks Hafsa
Bollard lights ordered
Bollard lights ordered. Came next day. Great product. Very happy with it.
More importantly made mistake of ordering twice on line. Customer team were superb. Arranged collection of duplicate order and refund with no fuss. Excellent.
A very good experience
A very good experience. National lightings administration paired with Fed-ex delivery took one day delivery.
Would highly recommended on this experience.
…warranty
Had a slight issue with a faulty bulb on a light unit issue, a replacement was sent out next day, wonderful and sorted immediately.
mike
Customer Service is excellent
Our purchase was delivered promptly but after assembly the recommended bulb would not fit. On calling National Lighting, Hafsa sorted out a replacement which again arrived quickly. This experience was so helpful they still get 5 stars for a job well done. Great value price as well.
Great company we use regularly
Great company we use regularly. Even on returning items the customer Serviceteam are extremely helpful and the refund is issued promptly.
Great Company
The order was processed and delivery came the next working day. Although one of the lampshades was damaged a replacement was sent out the next day.
Great products, reliable customer service.
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